Resolving Other Technical Problems
O T O T H E
E L L S U P P O R T W E B S I T E
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general usage, installation, and troubleshooting questions. See "Dell Technical
Support Policy (U.S. Only)" on page 98 for a description of the hardware and
software support provided by Dell.
— Go to support.dell.com and then click E-Mail Dell in the
M A I L
E L L
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Communicate list. Send an e-mail message to Dell about your problem; you can
expect to receive an e-mail message from Dell within hours. See "Dell Technical
Support Policy (U.S. Only)" on page 98 for a description of the hardware and
software support provided by Dell.
— If you cannot solve your problem using the Dell™ Support
O N T A C T
E L L
C
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website or e-mail service, call Dell for technical assistance (see "Dell Technical
Support Policy (U.S. Only)" on page 98). See "Dell Technical Support Policy
(U.S. Only)" on page 98 for a description of the hardware and software support
provided by Dell.
Drivers
What Is a Driver?
A driver is a program that controls a device such as a printer, mouse, or keyboard. All devices
require a driver program.
A driver acts like a translator between the device and the programs that use the device. Each
device has its own set of specialized commands that only its driver recognizes.
Dell ships your computer to you with required drivers already installed—no further installation
or configuration is needed.
NOTICE:
Ensure that you are installing software appropriate for your operating system.
Many drivers, such as the keyboard driver, come with your Microsoft
system. You may need to install drivers if you:
•
Upgrade your operating system.
•
Reinstall your operating system.
•
Connect or install a new device.
— Go to support.dell.com for help with
®
®
Windows
operating
Solving Problems
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