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PROBLEM
Picture OK, Sound Poor
No operation by infrared remote
control
Different color marks on screen
CLOSED CAPTION PROBLEM
Misspelling in captions
Text is not shown in its entirety or
a delay occurs from what is being
said
Captions scrambled with white
boxes
No captions in a program which
must contain closed caption
Black box in the TV screen
CORRECTIVE ACTION
•
Try a new channel, if OK, then possible station trouble.
•
Check for local interference.
•
Make sure the AC cord is connected to an AC outlet.
•
Check batteries in remote control.
•
Magnetism from nearby appliances and geomagnetism might affect
the color of the TV picture. Move the unit away from the appliances,
the unit can repair itself automatically. If you want to repair immedi-
ately, unplug the power cord, then plug it in again 30 minutes later or
so. This automatically resets the unit.
•
Error committed by the closed captioning production company.
•
Possible in a live broadcast. Not in case of a prerecorded program.
•
A few seconds of delay is common for live broadcast.
•
Display capacity may not exceed 220 words per minute. If a dialogue
•
exceeds that rate, selective editing is used to insure that the captions
•
remain up-to-date with the current TV screen dialogue.
•
Caused by interferences of building, power lines, thunderstorms, etc.
•
The broadcast may use a time compression process to speed up the
•
program. The decoder cannot read the compressed information and
•
captions will be lost.
•
You are in TEXT mode. Select a CAPTION mode ("C1", "C2") or
•
Caption "OFF".
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POSSIBLE REMEDY
EN
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