Page 1 DR-5010C SERVICE MANUAL MY8-13A4-000 MAR. 2005 REV. 0 COPYRIGHT 2005 CANON INC. CANON DR5010C REV. 0 PRINTED IN U.S.A.
Page 3 PREFACE This Service Manual describes necessary basic information for field service and maintenance for maintaining the product quality and functions of the DR-5010C. Contents Chapter 1: General description Features, specifications, name of parts, operation method Chapter 2: Functions and operation...
Page 4: Table Of Contents
VII. ELECTRICAL PARTS LAYOUT .....2-52 CONTROL SYSTEM ......2-18 VIII. PARTS LAYOUT OF EACH PCB ...2-54 CHAPTER 3 DISASSEMBLY & REASSEMBLY EXTERNAL COVERS ......3-1 III. LOWER UNIT.........3-18 UPPER UNIT..........3-7 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005...
Page 5 CONSUMABLE PARTS......4-6 CHAPTER 5 TROUBLESHOOTING ERROR DISPLAY........5-1 OPERATION TROUBLESHOOTING..5-19 SERVICE MODE ........5-2 AFTER REPLACING PARTS ....5-22 III. IMAGE TROUBLESHOOTING....5-16 APPENDIX GENERAL DIAGRAM......A-1 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005...
Page 6: General Description
CHAPTER 1 GENERAL DESCRIPTION FEATURES ..........1-1 NAME OF PARTS ........1-7 SPECIFICATIONS........1-2 USER OPERATION .........1-9 III. PRECAUTIONS ........1-6 VI. USER MAINTENANCE ......1-12 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005...
Page 8: Features
“Windows” is a trademark of Microsoft Corporation in the U.S. and other countries. Other company names and product names mentioned in this document are registered trademarks or trademarks of the respective companies. COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005 REV.DP21-0501E...
Page 9: Specifications
ISIS/TWAIN driver, CapturePerfect 3.0, Acrobat 7.0 Option Barcode module *Imprinter will be released on 3rd Q, 2005 Consumable parts Exchange roller kit (Pickup, Feed, Retard rollers) (commercial goods) Table 1-201 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005 REV.DP21-0501E...
Page 10 300 mm/sec 300/400 dpi 240 mm/sec 600 dpi 120 mm/sec 90 mm/sec *At 600 dpi, the numbers above may differ depending on the setting conditions. Table 1-202 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005 REV.DP21-0501E...
Page 11 *Settings of reading are default, and Grayscale/Color are JPEG. The numbers above may differ depending on the computer, the function settings and other conditions. Other detailed conditions are omitted. Table 1-203 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005 REV.DP21-0501E...
Page 12 Counter Total fed count/Replacement count (memorize in scanner) Operational button Start button/Stop button Table 1-204 The specifications above are subject to change for improvement of the product. COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005 REV.DP21-0501E...
Page 13: Precautions
This machine complies with the electro- magnetic wave interference standards (VCCI, FCC, etc.). However, the user might have to carry out countermeasures if the machine causes electromagnetic wave interference. COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005 REV.DP21-0501E...
Page 14: Name Of Parts
Pickup tray extension Eject tray 1 Document guide Figure 1-401 2. Operation Panel Document Stopper Stop Button Start Button Power Indicator Power Switch Feed Selection Lever Figure 1-402 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005 REV.DP21-0501E...
Page 15 Eject tray 2 Air vents Interface Air vents Ground terminal Figure 1-403 4. Interface DIP switches Default settings SCSI ID (SCSI ID=2) SCSI connector (Imprinter) USB connector Figure 1-404 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005 REV.DP21-0501E...
Page 16: User Operation
3.0 is used are shown for reference. Cap- turePerfect 3.0 uses an ISIS driver. 3) Detailed settings 1) Main screen Figure 1-503 4) Filter Figure 1-501 Figure 1-504 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005 REV.DP21-0501E...
Page 17: Clearing Jams
2) Open the upper unit slowly. Figure 1-507 Note: Do not hold the pickup roller at the center when opening or closing the upper unit. Figure 1-508 1-10 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005 REV.DP21-0501E...
Page 18 3) Remove the jammed document carefully. Figure 1-509 4) Close the upper unit slowly. Then push both ends with both hands to close it se- curely. Figure 1-510 1-11 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005...
Page 19: User Maintenance
5) When the stop button is pressed, the shading plates are retracted. (They are also retracted when the upper unit is closed slightly.) 6) Close the upper unit. 1-12 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005...
Page 21 Note: The gear on the pickup roller must be on the left. Figure 1-607 3) Move the roller fixing lever forward and slide it to the right. Figure 1-605 Figure 1-608 1-14 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005...
Page 22 Then raise the lever and secure the roller. 3) Reinstall the roller cover. Figure 1-611 4) Slide the retard roller to the right and re- move it. 1-15 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005...
Page 23 2) Slide the roller fixing lever to the left and fit it into the hole in the retard roller. Then move the lever forward and secure the roller. 3) Reinstall the roller cover. 1-16 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005...
Page 24 IMAGE PROCESSING......2-22 READING SYSTEM .........2-5 VI. POWER SUPPLY........2-50 III. FEED SYSTEM ........2-11 VII. ELECTRICAL PARTS LAYOUT .....2-52 CONTROL SYSTEM ......2-18 VIII. PARTS LAYOUT OF EACH PCB ...2-54 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005...
Page 26: Outline
This section converts the AC power sup- processing section and a feed control plied from external into the DC power and section. supplies it to the control PCB. COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005...
Page 27: Motor Drive
Registration clutch Platen roller (upper) Reading roller (middle) Platen roller (lower) Reading roller (rear) Eject roller (Straight) U-turn roller Eject roller M2 Eject motor (U-turn) Figure 2-102 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005...
Page 28: Electrical Circuits
Reading unit (back) Clutch SCSI ID CIS PCB switch SCSI Reading unit Sensor connector connector Open detect Imprinter switch Option Upper unit PCB Motor Clutch Sensor Figure 2-103 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005 REV.DP21-0501E...
Page 29: Timing Chart
Pickup motor Feed clutch Registration clutch * 1st document * 2nd document Pre-registrarion sensor Registration sensor Document reading Eject sensor Eject speed Reading speed Eject motor Figure 2-104 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005 REV.DP21-0501E...
Page 30: Reading System
CIS unit (back) reads the back side of the documents. Reading CIS unit (front) Platen roller roller (upper) Document Platen roller CIS unit (back) (lower) Figure 2-201 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005...
Page 31 The CIS PCB has 16 blocks of 3-line 2-203) CMOS image sensors with color filters with an Effective picture elements: 7326, Effective reading width: 310 mm 16 blocks Vout00 Vout01 Vout15 Figure 2-203 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005...
Page 32 This machine lights all the LEDs to read image data even if it is put into the color dropout or color emphasis mode. The nec- essary image processing is done in the control PCB. COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005...
Page 33 Blank Vout01 468 x 3 bit Blank Clamp Effective Vout14 468 x 3 bit Blank Clamp Effective Vout15 388 x 3 bit Effective Ineffective Blank Clamp Figure 2-204 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005...
Page 34 G data before two lines and B data after L(n) L(n) L(n) Document Document Document Feed Feed Feed 3 line 0.0423mm x 5 L(n) data = [R(n), G(n-2), B(n+2)] 600 dpi pitch Figure 2-205 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005...
Page 35 5 Platen roller scanned. Cleaning of the shading plate can be 6 CIS unit carried out by pressing the START/STOP Figure 2-206 buttons on the operation panel. 2-10 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005...
Page 36: Feed System
Reading roller middle (follower) CIS unit (front) Platen roller (lower) CIS unit (back) Reading roller rear (drive) Note: The three follower rollers are the same parts. Figure 2-301 2-11 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005...
Page 37: Pickup System
When a stack of document is set While document is being fed Stopper Slope Pickup roller Document Figure 2-302 2-12 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005...
Page 39 U-turn path and open the straight path. U-shaped feed path (U-turn path). The straight path is very useful when the U-turn path Straight path Eject cover Flapper Figure 2-304 2-14 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005...
Page 41 Note: When the length of the overlapping portion of the documents is less than 50 mm, the double feed may not be de- tected. Ultrasonic drive sensor Ultrasonic receive sensor Figure 2-306 2-16 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005...
Page 42: Mechanical Feed Mode
To end the mechanical feed mode, turn the power OFF. Feeding speed Black & white/color 200 dpi Black & white/color 300 dpi Black & white 600 dpi OFF Color 600 dpi Table 2-301 2-17 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005...
Page 43: Control System
(IC140) (IC111-114) CLK_OUT_40MHz × (256 Mbits SDRAM (IC110) (40 MHz) (64 Mbits) DMA bus Controller (IC126) Computer SCSI Controller Computer (IC127) Data bus Address bus Figure 2-401 2-18 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005...
Page 44 Firmware and each parameter storage IC130 EEPROM (4 Kbits) Each setting storage IC137 PIO-chip Input and output ports IC140 DRADRA-chip Image processing IC149 Motor driver Eject motor drive Table 2-401 2-19 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005...
Page 45: Image Processing Control
JPEG module DMA I/F section 3 section 2 JPEG compression Edge emphasis Resolution conversion Binarizing Gamma correction Binary AE (1 dimension) Grayscale conversion SCSI/USB Computer Figure 2-402 2-20 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005...
Page 46 And then, the 3-dimensional color space Dots erasing processing section performs Notch erasing 3-dimensional gamma correction which is a newly developed processing in order to im- 2-21 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005 REV.DP21-0501E...
Page 47: Image Processing
16 levels corresponding to the particular values. This machine outputs eight bits, so 256 Figure 2-502 levels can be obtained. 2-22 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005...
Page 48 (called shading plate). Thus, correction Some models use a standard white sheet, values can be automatically calculated which is one of service tools, in the ser- during normal operation. 2-23 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005 REV.DP21-0501E...
Page 49 Line 1 Sequential Line 2 Sequential Rearrangement iii) Control PCB (in order of final output) L(x) L(x-2) L(x+2) L(x) L(x-2) L(x+2) L(x) L(x-2) L(x+2) L(x) L(x-2) L(x+2) Sequential 2-24 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005...
Page 50 (Fig- clocks for image processing according ure 2-505) 300 dpi standard clock 300 dpi image data 200 dpi operating clock 200 dpi image data Figure 2-505 2-25 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005 REV.DP21-0501E...
Page 51 Feed speed (2 times as fast as 300 dpi) Figure 2-506 • 300 dpi Feed speed • 150 dpi Feed speed (same as 300 dpi) Figure 2-507 2-26 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005...
Page 52 5th line 6th line • 150 dpi 1st line (A+B)/2 (C+D)/2 (E+F)/2 (G+H)/2 2nd line (A+B)/2 (C+D)/2 (E+F)/2 (G+H)/2 3rd line (A+B)/2 (C+D)/2 (E+F)/2 (G+H)/2 Figure 2-508 2-27 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005...
Page 53 F2+G2 A3+B3 B3+C3 C3+D3 D3+E3 E3+F3 F3+G3 • After resolution conversion [200 dpi] A1+B1 B1+C1 D1+E1 E1+F1 A2+B2 B2+C2 D2+E2 E2+F2 A4+B4 B4+C4 D4+E4 E4+F4 Figure 2-509 2-28 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005...
Page 54 Original data (300 dpi) Picture element data after the averaging interpolation processing (600 dpi) A+B+E+F B+C+F+G C+D+G+H E+F+I+J F+G+J+K G+H+K+L Figure 2-510 2-29 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005 REV.DP21-0501E...
Page 55 Suppose that R = 220, G = 3 and B = 7. The red data should be converted into a near black data which is calculated by L = (3 + 7) / 2 = 5. 2-30 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005...
Page 56 For brightness adjustment in black and white mode, refer to the “Binarizing” section. White (255) Black White (255) Before conversion Figure 2-514 2-31 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005...
Page 57 (255) curve is given priority. White (255) Black White (255) Before conversion Figure 2-515 Black White (255) Before conversion Figure 2-516 2-32 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005...
Page 58 (B) of the conver- sion table. Target picture element Output Target picture element B : 1~255 Conversion table Main-scanning direction Figure 2-518 2-33 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005...
Page 59 “slice level.” The image brightness is adjusted by changing this slice level. 1 picture element White 255 White Slice level Black Black 0 Document Output Figure 2-519 2-34 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005...
Page 60 Output data Input data Error +6=(9-3)-0 (9-3)=6<8 → "0" Input Output Error of first row of Line 1 Error of first row of Line 1 Figure 2-521 2-35 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005...
Page 61 The slice level is al- diffusion processing (simple binariz- ways set at median. ing). Digital signal output Without error diffusion processing With error diffusion processing Figure 2-523 2-36 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005...
Page 62 This processing is called ABC (Auto Output White ABC selected (255) Document ABC selected Slice level not selected Black White ABC not selected (255) Before conversion Figure 2-524 2-37 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005...
Page 63 é JK ·ˆpM ·ˆpM x‰¯Dy x!" # © ay x!" # ö÷ y Filter 3 Output image Binarizing 2& AEJK ·ˆpM processing section $%&' & y Figure 2-526 2-38 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005...
Page 65 (Figure 2-528). The 3-dimensional gamma correction * 1-dimensional gamma correction Output Output Output Input Input Input Figure 2-527 * 3-dimensional gamma correction Input Output (r,g,b) (R,G,B) Figure 2-528 2-40 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005...
Page 66 Block No.8 Lattice Point No.9 Lattice No.57 Point No.73 1block No.65 No.17 Lattice No.9 Point No.1 Lattice Point Lattice Point No.2 No.10 Lattice Point No.1 Figure 2-529 2-41 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005...
Page 67 Figure 2-531 shows the setting On the other hand, this machine always screen. lights all the LEDs regardless of which mode it is placed in while scanning. Blue Green Figure 2-531 2-42 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005...
Page 68 & white data converted from the 100dpi resolution for black & white have stored 600dpi data secondarily. been set on the front side of the document, Figure 2-532 2-43 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005 REV.DP21-0501E...
Page 69 And an original data which is equal to such frame in size is output to a computer. Slice level Black White Brightness level Figure 2-533 2-44 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005...
Page 70 This may also happen when the skew correction or Figure 2-536 black frame removal described later is performed. 2-45 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005 REV.DP21-0501E...
Page 71 (Figure 2-538) (Figure 2-537) Specifed size Figure 2-537 Outer shape is extracted Tangent line is processed Outside turns white Figure 2-538 2-46 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005...
Page 72 In this case, Figure 2-540 the low-pass filter processing should be done to handle and delete small objects. 2-47 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005...
Page 73 Target area filter processing, the hole is success- fully removed. (Front) (Back) Figure 2-544 Figure 2-543 2-48 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005...
Page 74 Figure 2-546 Figure 2-548 The white dots in a document with a black background can be erased using the same method. This is called white dot erasing. 2-49 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005 REV.DP21-0501E...
Page 75: Power Supply
Figure 2-601 Control PCB 5.0V 5.0U 8.0V Q134 1.8V 3.3V 3.3V (IC133) 24.0V 24.0U 3.3U (IC119) IC152 5.0V (IC134) 8.0V (IC136) Q135 24VDC(Power supply PCB) Figure 2-602 2-50 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005...
Page 76 International Energy Star If the upper unit is opened, the open de- Program. tect switch recognizes that it is opened, and the power to the main motor is cut. 2-51 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005...
Page 77: Electrical Parts Layout
Shading motor (upper) Pickup motor Feed clutch Upper unit PCB PCB3 Ultrasonic sensor PCB (rcv) PCB4 Registration sensor PCB PCB5 Unit Reading unit (front) UNT1 Table 2-701 2-52 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005...
Page 78 Registration clutch Control PCB PCB1 Power supply PCB PCB2 Operation PCB PCB6 Ultrasonic sensor PCB (drv) PCB7 Document board PCB PCB8 Unit Reading unit (back) UNT2 Table 2-702 2-53 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005...
Page 79: Parts Layout Of Each Pcb
1. Controller PCB SW101 J111 J114 J133 J129 J132 J118 J131 J134 J125 J119 J143 J122 LED106 LED101 J140 J144 J147 J146 J141 J109 J108 J136 Figure 2-801 2-54 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005...
Page 80 Operation PCB, Registra- tion clutch J146 Lower unit sensor (PS1/2) J147 Main motor Table 2-801 Switch Description SW101 SCSI ID settings Setting at shipping: ID2 Table 2-802 2-55 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005 REV.DP21-0501E...
Page 81: Power Supply Pcb
2. Power Supply PCB Figure 2-802 Connector Description AC power supply input DC24V power supply out- DC power supply standby signal Table 2-802 Switch Description Power supply ON/OFF Table 2-803 2-56 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005...
Page 82: Disassembly And Reassembly
CHAPTER 3 DISASSEMBLY & REASSEMBLY EXTERNAL COVERS ......3-1 III. LOWER UNIT.........3-18 UPPER UNIT..........3-7 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005...
Page 84: External Covers
1) Remove the 2 screws 1 (M3 self-tapping type). And then, turn the top cover 2 and unhook the left and right fitting parts. And then, remove top cover. Figure 3-102 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005 REV.DP21-0501E...
Page 85: Left Cover
3) Pull out the eject tray 2 1 toward to re- of the front and backside. move it. Figure 3-104 Figure 3-106 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005 REV.DP21-0501E...
Page 88: Lower Front Cover
Figure 3-113 Note:Because the eject tray extension and eject roller U (follower) are included in the eject tray 1 removed, remove such parts if necessary. Figure 3-115 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005 REV.DP21-0501E...
Page 89 3) Remove the retard roller. * Notes on assembling Assemble the entrance guide assembly by passing it under the shaft projecting from the right and left side plates. COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005 REV.DP21-0501E...
Page 90: Upper Unit
2 and hinge gear 3 . After that, unhook the inside fitting part to remove the upper unit gear 4 . Figure 3-201 Figure 3-203 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005 REV.DP21-0501E...
Page 91 Do not forget rein- stalling the grounding plate removed when the cover assembly is removed. And be careful for the cables not to be pinched in a gap. Figure 3-206 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005 REV.DP21-0501E...
Page 92 2 . Remove the 2 screws 3 to keep the pickup motor 4 ready to be removed at any time. And then, unhook the fitting part 5 and pickup roller holder Figure 3-207 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005...
Page 93: Follower Roller
Figure 3-209 * Notes on assembling Install the rollers so that the flat parts of the roller shaft should face outwardly. Figure 3-208 3-10 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005...
Page 95: Pickup Motor
1) Remove the eject tray 1. 2) Remove the shading cover assembly (upper). 3) Remove the 2 screws 1 . And then, re- move the shading motor (upper) 2 . Figure 3-215 3-12 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005...
Page 96 1 under the torsion spring and insert the end of the grounding plate 2 into the rectangular hole in the cover. Figure 3-217 Figure 3-219 3-13 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005 REV.DP21-0501E...
Page 97 Although both the CIS units for the front and the PCB so that it does not protrude to and back contain the same components, the outside. the directions of the glasses are different. 3-14 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005 REV.DP21-0501E...
Page 98 Do not attempt to rotate it with an air blower if necessary. And clean forcibly. the inner surface of the reading glass before reinstalling it. 3-15 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005...
Page 100 Before installing the sensor stopper, install the fitting part of the opposite side. Place the ultrasonic sensor cable on the hook of the sensor stopper so that it is not caught. 3-17 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005...
Page 101: Lower Unit
7 connectors 2 . 4) Put the main body upside down. Note: Be careful not to be caught a finger. Do not bend the eject tray extension. Figure 3-303 3-18 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005...
Page 103: Registration Roller
Insert the registration roller. The tensioner is ad- protrusions on the back of the unit into the justed automatically with a coil spring. springs on the base. 3-20 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005...
Page 104: Reading Roller (Rear)
(middle) 3 . Note: Be careful not to lose the pin because it falls after the pulley is removed. Figure 3-309 Figure 3-308 3-21 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005...
Page 105 Remove the gear and bearing. And, re- Figure 3-312 move the right stopper 2 . And then, after removing the bearing, remove the U-turn roller 3 . Figure 3-311 3-22 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005...
Page 106 U 3 . And also, be careful not to lose those 2 springs which are put under the rollers. Figure 3-313 Figure 3-314 3-23 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005...
Page 107 Figure 3-317 Figure 3-316 * Notes on assembling Install the document guides so that the right document guide opens to the same level as the left one does. 3-24 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005...
Page 108 Remove the eject motor assembly 2 . And then, remove the 2 screws (with a washer). And remove the motor mount from the eject motor assembly. Figure 3-318 Figure 3-320 3-25 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005...
Page 109: Registration Clutch
3) Remove the 2 screws 1 . And remove the shading motor (lower) 2 . Figure 3-323 * Notes on assembling Put the clutch rotation stopper on the protrusion with a tube. Figure 3-322 3-26 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005...
Page 110 2) Put the hook of the spring back and tighten the screw. The tension of the tim- ing belt is automatically adjusted in keeping with that of the spring. 3-27 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005 REV.DP21-0501E...
Page 111 * Notes on assembling Place the FFC cable between the CIS unit and the PCB so that it does not protrude to the outside. Figure 3-326 3-28 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005 REV.DP21-0501E...
Page 112 Assemble the grounding plate by aligning it with the positioning. Although both the CIS units for the front and back contain the same components, the directions of the glasses are different. 3-29 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005...
Page 113 Note: Be careful not to make the white shading sheet dirty and do not bend it when not only disassembling but also assembling the reading system. Figure 3-330 3-30 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005...
Page 114 Note:The connector for the power supply is equipped with a stopper. Figure 3-332 * Notes on assembling Be aware that the power is turned off. Figure 3-331 3-31 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005 REV.DP21-0501E...
Page 116: Installation And Maintenance
CHAPTER 4 INSTALLATION & MAINTENANCE INSTALLATION ........4-1 LIST OF PERIODIC MAINTENANCE PERIODICALLY REPLACED PARTS ..4-5 ITEMS............4-7 III. CONSUMABLE PARTS ......4-6 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005...
Page 118: Installation
If read documents are ejected to the back of the machine (straight path), there must be a sufficient space for ejecting them behind it. COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005 REV.DP21-0501E...
Page 119 Warranty card (only for 100 V and 120 V models) Figure 4-102 The DR-5010C setup disk is inserted in the startup manual. Retain the outer packaging box and packing materials because they are required to store and transport this machine.
Page 120 Pickup tray Figure 4-106 4) Remove the protection sheet and the protection material holding the pickup roller. Figure 4-104 Pickup roller Figure 4-107 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005...
Page 121: Operation Check
2) Set documents. 3) Run the application software according to the operation procedure. 4) Check operation results. Figure 4-109 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005...
Page 122: Periodically Replaced Parts
2. Consumable parts shall be replaced when becoming no good by users or service techni- cians, and which are assigned as service parts and/or commercially available products. COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005...
Page 123: Consumable Parts
Replacement is done by users. Table 4-301 Note: Each roller is assigned as service parts and an exchange roller kit is assigned as commercially available products for a set. COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005...
Page 124 Reading rollers ing. Reading glass Reading section Shading plate Table 4-401 Remove the paper dust and other dust on the feed section including document detection sensors as necessary. COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005...
Page 125: Troubleshooting
CHAPTER 5 TROUBLESHOOTING ERROR DISPLAY ........5-1 OPERATION TROUBLESHOOTING ..5-19 SERVICE MODE........5-2 AFTER REPLACING PARTS ....5-22 III. IMAGE TROUBLESHOOTING ....5-16 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005...
Page 127: Error Display
The user shall perform the remedy power indicator lights. The power indicator according to the error message. If the flashes if the DR-5010C can not scan the “motor abnormality,” etc. occur, the matter document in case that the upper unit opens must be referred to a service technician.
Page 128: Service Mode
Each service mode is started from this screen. 1. Outline Table 5-201 shows the list of the service The service mode of the DR-5010C can modes. be executed by installing on the computer for servicing the service mode software located in Button name/Functions the setup disk provided with the DR-5010C.
Page 129: Starting Up And Exiting Service Mode
5-202.) The password screen is displayed, so Note: For how to install the software provided after inputting the six characters “market,” with the DR-5010C, refer to the user select [OK]. (See Figure 5-203.) manual. The service screen is displayed. However, for the specifications, such as...
Page 130: All Adjustment
CHAPTER 5 TROUBLESHOOTING 4. All Adjustment Note: After the DR-5010C is connected to the computer and the computer is powered This mode is used to adjust all image ON for the first time, a screen requesting reading adjustments at the same time. Since installation of “New Hardware”...
Page 131 If adjustment is interrupted, the adjustment value remains the value prior to adjust- ment. Sample error screens are shown below. Figure 5-206 Figure 5-205 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005...
Page 132: Individual Adjustments
3) The adjustment starts automatically. The progress screen appears on the display. 4) When the adjustment is finished, the pro- gress screen disappears and the service screen appears. COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005...
Page 133: Dcon Check
Start button Stop button Pickup switch lever Figure 5-209 The pickup switch lever confirms the separation lever sensor. When the lever is pressed, it lights and the non-separation pickup mode (Bypass Mode) is set. COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005...
Page 134 The shading plate (upper) (upper) enters the inside. Skew sensor The skew sensor (left) (left) detects a document. Skew sensor The skew sensor (right) (right) detects a document. COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005...
Page 135 The operation check of the shading plates can be per- formed by using the operation buttons for the user. COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005 REV.DP21-0501E...
Page 136 3) Select the corresponding LED button. Front Back Figure 5-214 Note: If the open detect switch turns OFF when the LED lights, the machine may malfunction. 5-10 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005 REV.DP21-0501E...
Page 137 A4 width, and when it reaches the A4 width position, the value becomes nearly zero, such as “0A,” and then the value does not change. Figure 5-218 5-11 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005 REV.DP21-0501E...
Page 138: Max Document Size
To set the long document mode, Figure 5-220 change the setting to [1000.0(mm)] and press the [OK] button. Figure 5-219 5-12 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005 REV.DP21-0501E...
Page 139 This mode is used to change the maxi- This mode is used to check the versions of mum value of the synchronizing transfer the internal devices of the DR-5010C and speed of the SCSI interface. options (imprinter). However, there is normally no problem...
Page 141 CHAPTER 5 TROUBLESHOOTING 14. Firm Load This mode is used to change the firmware of the DR-5010C. For details, refer to the service information issued during firmware changes. Be careful not to execute this mode by mistake. Operation procedure outline •...
Page 142: Image Troubleshooting
Reading PCB Is the problem solved when the End. reading PCB is replaced? Control PCB Is the problem solved when the End. control PCB is replaced? Table 5-301 5-16 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005...
Page 143 Reading PCB Is the problem solved when the End. reading PCB is replaced? Control PCB Is the problem solved when the End. control PCB is replaced? Table 5-302 5-17 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005...
Page 144 Reading PCB Is the problem solved when the End. reading PCB is replaced? Control PCB Is the problem solved when the End. control PCB is replaced? Table 5-303 5-18 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005...
Page 145: Operation Troubleshooting
Find out the other causes PCB light or flash properly? such as sensors, motors, etc. Is the problem solved when the End. power PCB or control PCB is replaced? Table 5-401 5-19 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005...
Page 146 Is the operation normal when Replace the motor/clutch. checking the operation in the service mode? Control PCB Is the problem solved when the End. control PCB is replaced? Table 5-403 5-20 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005...
Page 147 Is any abnormal noise emitted Replace faulty parts. system when feeding documents? Tighten the belt properly. Are any gears broken or is the belt loose? Table 5-404 5-21 COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005...
Page 151 PS10 (Pre-registration (left) (right) sensor PCB Pickup motor motor (upper) sensor) PS11 (Registration sensor) (rcv) PS13 PS14 Pickup Shading Feed clutch PS12 (Manual feed sensor) sensor sensor (upper) COPYRIGHT © 2005 CANON ELECTRONICS INC. CANON DR-5010C FIRST EDITION MAR. 2005...
Page 153 Prepared by Quality Assurance Center Canon Electronics Inc. 3-17-7 Shibaura, Minato-ku Tokyo 108-0023, Japan FIRST EDITION (MAR. 2005) [63999]...
Page 154 0305TG...

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