TP-Link VX420-G2H Quick Setup Manual page 16

Warranty Information
1 This Warranty applies to all Vodafone customers supplied with a
Vodafone Wi-Fi Hub™, Vodafone Wi-Fi Hub™ 2.0, Vodafone Wi-Fi Hub™
3.0 and/or TP-Link VX420-G2H ('Vodafone Modem') as part of the
provision of their Vodafone nbn™ service.
2 Subject to clause 5, the Warranty period will be 24 months from the
date of purchase of the Vodafone Modem. Subject to your consumer
rights under the Australian Consumer Law ('ACL'), faults arising outside
of this period will not be covered by the Warranty.
3 If a Vodafone Modem covered by the Warranty is found to be faulty
within the applicable Warranty period, the Vodafone Modem will be
replaced or repaired. The faulty Vodafone Modem under the Warranty
will need to be taken to your nearest Vodafone Store. If you are unable
to make it to a Vodafone Store, please contact Customer Care on 1555
from your Vodafone mobile or 1300 801 122 from any other phone
and you will be provided with further instructions and sent a reply paid
envelope free of charge. You will be responsible for any other costs
incurred while claiming this Warranty.
4 There will be no limit on the number of repairs or replacements a
customer may receive under the Warranty.
5 The Warranty does not cover:
i) a Vodafone Modem that has broken down or is damaged as a result
of: (a) abuse or tampering, (b) electrical damage, moisture, dampness,
oxidation, corrosion or food, dirt or liquid ingress, (c) accident, neglect,
impact, actual or attempted theft, fire, power outages or surges, or
incorrect voltage, (d) transportation or packaging, (e) removable
batteries or damage caused by battery leakage, (f) normal wear and tear,
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(g) unauthorised modifications, (h) misuse of the Vodafone Modem or
failure to follow the manufacturer's instructions;
ii) the Vodafone Modem (or component) being subject to a recall by the
manufacturer, importer or government agency;
iii) the Vodafone Modem if it has been transferred to another person, or the
claim is for a different device;
iv) the Vodafone Modem if the serial number on the Vodafone Modem has
been removed or defaced;
v) replacement of a lost or stolen Vodafone Modem;
vi) accessories or other additional products, including any battery, charger,
stylus, mobile case, aerials, earphones, hands free kits, USIM, software;
vii) any loss of use of the Vodafone Modem or any consequential loss;
viii) any costs exceeding the replacement price of the Vodafone Modem;
ix) any cost relating to incorrect installation of the Vodafone Modem or
connection to an incorrect power supply;
x) any decrease in value of the Vodafone Modem;
xi) any cost caused by or attributed to third party software;
xii) any repair cost if the information you supply is false, fraudulent, or
otherwise incorrect;
xiii) any repair costs if you fail to correctly follow the procedure detailed in
this Warranty.
6 The benefits given to you by the Warranty are in addition to other rights
and remedies you may have at law in relation to devices purchased from
Vodafone.
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