Moving the Appliance for Relocation ............17 OPERATION Before Use ......................18 Product Features....................20 Control Panel ....................24 InstaView......................25 Door in Door .....................26 Drawer.......................27 Shelf ........................28 Icemaker ......................29 Door Basket ......................30 SMART FUNCTIONS LG ThinQ Application ..................31 Smart Diagnosis ....................32 MAINTENANCE Cleaning ......................34 TROUBLESHOOTING Before Calling for Service................35...
SAFETY INSTRUCTIONS SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE The following safety guidelines are intended to prevent unforeseen risks or damage from unsafe or incorrect operation of the appliance. The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as described below. Safety Messages This symbol is displayed to indicate matters and operations that can cause risk.
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SAFETY INSTRUCTIONS appliance. Cleaning and user maintenance shall not be made by children without supervision. • This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
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SAFETY INSTRUCTIONS • If the power cord is damaged or the hole of the outlet socket is loose, it must be replaced. Do not use the power cord and contact an authorized service centre in order to avoid a hazard. •...
SAFETY INSTRUCTIONS • Only qualified service personnel from LG Electronics service centre should disassemble, repair, or modify the appliance. Contact an LG Electronics customer information centre if you move and install the appliance in a different location. Risk of Fire and Flammable Materials •...
• Ensure that the outlet socket is properly grounded, and that the earth pin on the power cord is not damaged or removed from the power plug. For more details on grounding, inquire at an LG Electronics customer information centre.
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• Do not bend the power cable excessively or place a heavy object on it. • Immediately unplug the power plug and contact an LG Electronics customer information centre if you detect a strange sound, odour, or smoke coming from the appliance.
SAFETY INSTRUCTIONS • Do not use or store flammable or combustible substances (ether, benzene, alcohol, chemical, LPG, combustible spray, insecticide, air freshener, cosmetics, etc.) near the appliance. • This appliance incorporates an earth connection for functional purposes. • Connect to potable water supply only. - If connected to a water supply, connect to a potable water supply only.
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• Do not clean glass shelves or covers with warm water when they are cold. They may shatter if exposed to sudden temperature changes. • Do not insert the shelves upside down. The shelves may fall. • To remove frost from the appliance, contact an LG Electronics customer information centre.
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SAFETY INSTRUCTIONS • Dispose of the ice inside the ice bucket in the freezer compartment during an extended power outage.
INSTALLATION INSTALLATION Before Installation • The internal temperatures could be affected by the location of the appliance, the ambient temperature, the frequency of door opening and Dimensions and Clearances so on. Too small of a distance from adjacent items may •...
INSTALLATION Accessories Removing the Left Fridge Door *1 This feature is only available on some models. Disconnect all wire harnesses . Unscrew the ground wire Spanner A Spanner B C-Clip (Snap Ring) Removing the Fridge and Freezer Door If your entrance door is too narrow for the appliance to pass through, remove the appliance NOTE doors and pass the appliance laterally.
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INSTALLATION Lift the door from the middle hinge pin and CAUTION remove the door. • When lifting the hinge free of the hinge lever latch, be careful that the door does not fall forward. It is recommended that two or more people carry out the door removal and refitting.
INSTALLATION - Spanner Type A Twist the hinge to raise the pivoting end so that the door can be lifted off. Lift the door off the lower hinge pin and remove it. - Spanner Type B Remove the door by lifting it off the lower hinge pin.
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INSTALLATION Door Alignment for Freezer Use the spanner to fasten the keeper nut by Door turning it to the right. If the door of the appliance is not level, adjust the difference in the height of appliance door. NOTE • Levelling the doors may not be possible when the floor is not level, or is of weak or poor construction.
INSTALLATION If the door is too low, lift the right door up and use Pull the power plug out, insert and fix it into a pair of long nose pliers to insert C-Clips until both the power plug hook at the rear or on top of doors are level.
3 cm from the sensor. completely closed. NOTE Storing Foods Effectively • Contact the LG Electronics customer information centre if the alarm sound continues even after • Food may freeze or spoil if stored at the wrong closing all doors.
OPERATION to reduce the quantity to be frozen if freezing • To freeze food items quickly, store the food on every day is anticipated. the top freezer trays. Food items will freeze most quickly on the freezer trays. • Place the refrigerated food or frozen food in each fridge or freezer compartment •...
OPERATION Product Features The appearance or components of the appliance may differ from model to model. Exterior *1 This feature is only available on some models. Control Panel Sets the fridge temperature and freezer temperature. Door in Door The Door in Door is a double layered door system. It can be opened individually or together with the main door.
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OPERATION Interior *1 This feature is only available on some models. Standard Door Model: Door in Door Model:...
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OPERATION InstaView Door in Door Model: LED Lamp The LED lamps inside the fridge light up when you open the door. Air Filter Reduces odours inside the fridge compartment. Fridge Door Basket Stores small packages of refrigerated foods, drinks and sauce containers. Door Mullion Prevents the cold air of the fridge from leaking.
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OPERATION Stores fruits and vegetables to keep fresh for as long as possible. Moving Ice Maker This is where ice is produced and stored. Freezer Tray Stores small packaged frozen food or frequently-used foods. The sliding trays allow easy access and convenience of use.
- Press this button repeatedly to select a desired temperature between -23 °C and -15 °C. • The initial freezer temperature is -18 °C. Wi-Fi This button allows the appliance to connect to a home Wi-Fi network. Refer to Smart Functions for information on the initial setup of the LG ThinQ application.
OPERATION Express Freeze This function can quickly freeze a large amount of ice or frozen foods. • This function is enabled and disabled in turn each time you press the button. • This function automatically terminates after a specific period has passed. Shabbath Shabbath mode is used on the Jewish Shabbath and holidays.
OPERATION There is plenty of storage space inside the door in Knock twice on the glass to turn the LED light door and its surrounding baskets, allowing you to inside the Door in Door on or off. store food in an organized manner. The LED light turns off automatically after ten seconds.
OPERATION To lower the moving basket, press up to Lift up and remove the baskets from the door release the levers at the side of the basket and in door casing. lower the basket until it clicks into place. CAUTION Refit the Door in Door case in the reverse order •...
OPERATION Remove the contents of the drawer. Hold the Open both freezer doors completely. Pull out handle of the vegetable drawer and gently pull the freezer drawer to full extension and it out. remove all of the contents. With the drawer fully extended, lift up the front Mount the fridge drawer in the reverse order of and pull the drawer out to remove it.
OPERATION underneath the back half of the shelf. Pull the front Lower the front of the shelf so that the hooks of the shelf forward to return to a full shelf. drop into the slots. CAUTION Removing/Refitting the Shelf • Make sure that shelves are level from one side to the other.
OPERATION The door baskets are removable for easy cleaning NOTE and adjustment. • Be careful not to twist the ice maker with force To remove the baskets, simply lift the basket since it can break. up and pull straight out. •...
• Functions may vary by model. from the Google Play Store or Apple App Store on a smartphone. Run the LG ThinQ application and sign in with your existing account or create an LG account to sign in. Touch the add ( ) button on the LG ThinQ application to connect your LG appliance.
Internet service provider or refer to your Open Source Software Notice wireless router manual. Information • LG ThinQ is not responsible for any network connection problems or any faults, To obtain the source code that is contained in this malfunctions, or errors caused by network product, under GPL, LGPL, MPL, and other open connection.
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Using Audible Diagnosis to Diagnose Issues Follow the instructions below to use the audible diagnosis method. • Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu. Follow the instructions for audible diagnosis provided in the LG ThinQ application.
MAINTENANCE MAINTENANCE Cleaning Cleaning the Interior • When removing a shelf or drawer from inside General Cleaning Tips the appliance, remove all stored foods from the shelf or drawer to prevent injury or damage to • Performing manual defrosting, maintenance or the appliance.
TROUBLESHOOTING TROUBLESHOOTING Before Calling for Service Cooling Symptoms Possible Cause & Solution There is no Is there a power interruption? refrigeration or • Check the power of other appliances. freezing. Appliance is unplugged. • Plug the power plug in the outlet properly. A fuse in your home may be blown or the circuit breaker tripped.
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TROUBLESHOOTING Symptoms Possible Cause & Solution The appliance contains Did you put in food with a strong smell? a bad smell. • Store foods with strong smells in sealed containers. Vegetables or fruit may have spoiled in the drawer. • Throw away rotten vegetables and clean the vegetable drawer. Do not store vegetables too long in the vegetable drawer.
TROUBLESHOOTING Symptoms Possible Cause & Solution Frost or condensation Is the installation environment humid? has formed inside or • Condensation can appear on the exterior of the appliance if the installation outside the appliance. area is too humid or on a humid day such as a rainy day. Wipe off any moisture with a dry cloth.
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Lamp failure appliance does not • Close the door and re-open. If the lamp does not turn on, please contact turn on. the LG Electronics customer information centre. Do not attempt removal of the lamp. Noises Symptoms Possible Cause & Solution...
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• Find the Wi-Fi network connected to your smartphone and remove it, then not connected to the register your appliance on LG ThinQ. Wi-Fi network. Mobile data for your smartphone is turned on. • Turn off the Mobile data of your smartphone and register the appliance using the Wi-Fi network.
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