FAQ
1. What type of battery does the product use?
This product uses high-quality lithium iron phosphate batteries.
2. What equipment can be connected to the AC output port of the product?
The AC output port of this product has a rated power of 2000W and a peak power of
4500W. It can power most household appliances. However, it is recommended that
you confirm the power of the appliance before use and ensure that the sum of the
power of all load devices is less than the rated power.
3. How to know how long the product can provide power?
The LCD screen of this product will display the battery life, and devices with stable
power consumption can be estimated based on this time.
4. How to tell if the product is charging?
When charging, the LCD screen will display the remaining charging time, and the
power indicator circle outside the battery power percentage will begin to rotate in a
circular motion, and the input power will be displayed.
5. How to clean this product?
Please use a dry, soft, clean cloth or paper towel to wipe this product.
6. How to store the product?
When storing, please turn off this product first and then store it in a dry, ventilated
place at room temperature. Do not place this product near water and fire sources.
During long-term storage, it is recommended to charge and discharge the battery
every three months to extend the service life of this product.
7. Can this product be brought on board a plane?
No.
8. Is the actual output capacity of the product consistent with the capacity
specified in the user manual?
The capacity indicated in the user manual is the rated capacity of the battery pack
of this product. Since this product has a certain efficiency loss during the charging
and discharging process, the actual output capacity of the product is lower than the
capacity specified in the user manual.
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