Re-image “how-to” guide latitude e-family & mobile precision (46 pages)
Summary of Contents for Dell Latitude Latitude LT System
® ® Dell Latitude LT System User’s Guide...
Trademarks Dell, the DELL logo, and Latitude are registered trademarks and DellWare is a registered service mark of Dell Computer Corporation; Pentium is a registered trademark and MMX is a trademark of Intel Corporation; MS-DOS and Windows are registered trademarks of Microsoft Corporation; UNIX is a registered trademark of UNIX System Laboratories, Inc., a wholly owned subsidiary of Novell, Inc.;...
FCC regulations for Class B computing equipment. ® As an NERGY Partner, Dell Computer Corporation has determined that this product meets the Declaration of Conformity Dell Latitude LT, PTP Series This device complies with Part 15 of the FCC Rules. Operation is subject to the following conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
If trouble is experienced with this equipment, please contact Dell Computer Corporation for repair and warranty information. If the trouble is causing harm to the telephone network, the telephone company may request you remove the equipment from the network until the problem is resolved.
CAUTION: Disconnect telephone lines before accessing the modem card. Copyright It is the intent of Dell Computer Corporation that this product be used in full compliance with the copyright laws of the United States and that prior permission be obtained from copyright owners whenever necessary.
Notice for Users in Canada About the Modem The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational and safety requirements. The department does not guarantee the equipment will operate to the user's satisfaction. Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company.
This apparatus must be protected by a 3A fuse in the mains plug or distribution board. Copyright Recording and playback of any material may require consent, which Dell Computer Corporation is unable to give. Please refer particularly to the provisions of the Copyright Act 1956, the Dramatic and Musical Performers Protection Act 1958, the Performers Protection Acts 1963 and 1972 and to any subsequent statutory enactments and orders.
Notice for Users in Europe This equipment complies with the requirements of Directives 89/336/EEC and 73/23/EEC as amended by 93/68/EEC. Dieses Gerät entspricht den Anforderungen der EG-Richtlinien 89/336/EWG und 73/23/EWG mit Änderung 93/68/EWG. Ce matériel répond aux exigences contenues dans les directives 89/336/CEE et 73/23/CEE modifiées par la directive 93/68/CEE.
Class B for typical domestic areas. This Dell computer system/product is classified for use in a typical Class B domestic environment. A “Declaration of Conformity” in accordance with the preceding standards has been made and is on file at Dell Products Europe BV, Limerick, Ireland.
To prevent electrical shock, disconnect the AC cord and the battery before servicing. CAUTION: FOR A COMPLETE ELECTRICAL DISCONNECTION, PULL OUT THE MAIN PLUG AND THE BATTERY. VORSICHT: UM DIE STROMZUFUHR VOLLSTÄNDIG ZU UNTERBRECHEN, DEN NETZSTECKER HERAUSZIEHEN UND DIE BATTERIE ÈNTFERNEN. ATTENTION: POUR UN ARRET TOTAL DU SYSTEME, DECONNECTEZ LA PRISE DE COURANT SECTEUR ET LA BATTERIE.
Safety Precautions General Follow all cautions and instructions which may be marked on the computer. Except as described elsewhere in this manual, refer all servicing to qualified personnel. Immediately shut off the computer and request servicing under the following conditions: The power cord or plug is damaged or frayed.
Do not scratch the surface of the LCD screen. Turn off the computer and disconnect the AC power cord before cleaning. Battery Pack Precautions Handling Never put the battery pack in a fire. Do not attempt to open or alter the battery pack. Do not place the battery where it might get hotter than 60 C (140 F).
Modem Precautions Never install telephone wiring during a lightning storm. Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface. Use caution when installing or modifying telephone lines.
Recording Important Information For future reference, please record the following information in the spaces provided below. Model Number: Serial Number: Date of purchase: Dealer’s Name: Place of purchase: Password: The serial number is printed on a sticker located on the bottom of the computer.
Manual Conventions This manual uses a set of style conventions described below. Notes and Cautions are italicized with icons: A note icon informs you of a special technique or information that may help you perform a task or better understand a process. A caution icon alerts you to something that may cause problems or damage to hardware, software or data.
Table of Contents Quick Setup Turning Power On ...1-1 Setting Up the Windows Operating System...1-3 Shutting Down the System...1-4 Basic Operations Choosing Power Source ...2-1 Resetting the System ...2-2 Using the Glide Pad...2-3 Using the Keyboard ...2-5 Using External Floppy Disk Drive Unit...2-6 Battery and Power Management Standard Battery Pack...3-1 Optional External Battery Pack ...3-5...
Options ... A-4 Troubleshooting Warranty, Return Policy, and Year 2000 Statement of Compliance Limited One-Year Warranty (U.S. and Canada Only)... C-1 “Total Satisfaction” Return Policy (U.S. and Canada Only) ... C-3 Year 2000 Statement of Compliance for Dell-Branded Hardware Products... C-4 xxiv...
Quick Setup Your computer is designed and pre-configured for easy setup and use. This chapter describes the steps to get your computer up and running as quickly as possible. Read this chapter first. Turning Power On Your computer is powered with either the rechargeable battery or AC power. See the next chapter for more information on power sources.
When you use the computer for the first time, a dialog box called Setup Wizard appears to guide you through the operating system setup. Dell Latitude LT System User’s Guide ) turns green, the...
Setting Up the Windows The first steps in the setup process are as follows: Gathering information Configuring your computer Restarting your computer To set up the operating system, follow the instructions on the screen. See also the operating system manual. It takes approximately 5-10 minutes to complete the entire setup process.
From the Start menu, select Shut Down. Select Shut Down and click OK. The computer turns off automatically. If you have not saved a file, a dialog box will appear asking whether you want to save it. Dell Latitude LT System User’s Guide...
Basic Operations This chapter describes the basic operations of your computer. Choosing Power Source You can use the computer with one of the following power sources: AC power from a wall outlet Use AC power whenever possible; rely on the battery only when AC power is not available.
If the system is locked up because of a software problem, you can reset or reboot the system by pressing the Ctrl+Alt+Del keys simultaneously. Press the Ctrl+Alt+Del keys again to restart the computer. Power Switch Dell Latitude LT System User’s Guide...
You can turn off the computer with the power switch if you encounter hardware or software problems which lock up the system. In this case, slide and hold the switch for more than 5 seconds. Reset Switch Do not use metallic materials to slide the reset switch. Doing so may cause malfunction.
Position the pointer over the object. Press the left button; do not release it. Holding down the button, move the pointer. The object moves together with the pointer. Release the button when the object reaches its destination. Dell Latitude LT System User’s Guide...
Scroll You can scroll through information in a list or in a document by using the glide pad. Place your finger on the right part of the glide pad and move it back and forth. This procedure works only in some applications. Changing the Configuration In the Mouse Properties dialog box, you can change the configuration of the glide pad, such as swapping left and right buttons, changing the pointer size, etc.
Do not place the AC adapter on the floppy disk drive. It may cause the drive to malfunction. Turn off the computer. Open the cover of the external floppy disk drive port on the right side of the computer. Dell Latitude LT System User’s Guide...
Connect the connector of the floppy disk drive unit to the floppy disk drive port. Removing External Floppy Disk Drive Unit Remove the floppy disk from the floppy disk drive. Turn off the computer. Disconnect the floppy disk drive unit by simultaneously pressing the buttons on each side of the connector and pulling it out.
Before removing the floppy disk, make sure the indicator of the floppy disk drive unit is not lit. Press the eject button firmly. The disk will pop out slightly. Remove it and store it properly. Dell Latitude LT System User’s Guide...
Click Start to start formatting. Backing Up Data Dell recommends that you regularly back up the data on your hard disk drive. The Windows operating system has a backup function you can use to back up your data. See the online Help for details.
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Battery and Power Management This chapter explains how to manage the computer’ s power effectively and use the standard battery or an optional battery pack. Standard Battery Pack When not connected to an external power source, your computer operates with the rechargeable internal standard battery pack.
If the actual remaining power in your battery is less than what the battery indicator lights suggest, you should initialize the battery pack. See Initializing the Battery Pack later in this chapter. Dell Latitude LT System User’s Guide...
Low Battery Indication When the battery power becomes significantly low, the battery power indicator ( turns red and the warning beep sounds. Save your data and turn off the computer, or connect the computer to a wall outlet immediately. The computer will suspend data to disk when there is significantly low battery power.
If the battery life becomes extremely short even after the initialization, you should change the standard battery pack. Contact your local Dell Service Representative to replace the standard battery pack. Never replace the standard battery pack by yourself.
Optional External Battery Pack You can use an optional external battery pack to power your computer for longer periods of time. Use only the appropriate optional external battery pack, and attach it correctly. Connecting External Battery Pack Slide the cover of the external battery port to locate the port. Connect the optional battery by matching the projections on either side of the battery to the notched parts of the computer.
Press the button on the right of the indicator. The status of the indicator is the same as that of the standard battery. See Checking the Battery Level under Standard Battery Pack earlier in this chapter. Dell Latitude LT System User’s Guide...
Lithium-ion batteries are longer life batteries than other conventional battery chemistries and do not require replacement as often. The internal battery must be replaced by a Dell service representative, and the external battery may be replaced with a Dell-provided replacement. Spent batteries should not be placed in common household waste.
This procedure is also effective for an attached external monitor complying with power management. Setting in the Setup Utility In the Power menu, set Power Management Function to Enabled and set Video Power Down after to an appropriate value. Dell Latitude LT System User’s Guide...
Suspend Modes The power management feature contains two types of suspend modes: suspend-to- RAM mode and suspend-to-disk mode. In the Setup Utility, you can define which suspend mode the system enters in what conditions. Suspend-to-RAM mode stores the current condition of the computer in RAM and stops power supply to all but a few essential components.
RAM mode, you will lose unsaved data and will need to reboot your computer. Therefore, if you are planning to leave your computer suspended for long periods of time, Dell recommends using suspend- to-disk mode. When the system enters or resumes from the suspend-to-disk mode, you can see some flicker on the display.
Disabling Power Management In the Setup Utility In the Power menu, set Power Management Function to Enabled. Set Hard Disk Power Down after, Video Power Down after and Auto Suspend to Disabled. Set Power Management Function to Disabled. When you are using communication software or if sound or voice pauses or skips while played back, disable power management.
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Peripherals This chapter describes how to use peripheral devices with your computer. You can connect a printer, external monitor, external keyboard, mouse or other device to the parallel, RS-232C serial, USB or keyboard/mouse ports. To ensure proper use, be sure to read the instructions for each peripheral device before connecting it to your computer.
Peripheral Connection Overview Dell Latitude LT System User’s Guide...
PC Card Your computer is equipped with a PC card (PCMCIA) slot, which can accommodate one Type II card. Before inserting a PC card into your computer, see its manual. When using a PC card which needs an IRQ, disable one of the following ports: Serial, IR, LPT, Modem, or Sound.
When the message prompts you to eject the card, click OK. Gently push in the PC card eject button. The PC card will be pushed out slightly. Remove the card, and insert the protection card. Fold down the eject button. Dell Latitude LT System User’s Guide...
Connecting the Optional External CD-ROM Drive You can connect the optional external CD-ROM drive using the PC card slot. Keyboard/Mouse You can use a full size desktop keyboard or external mouse with your computer. Two keyboard/mouse ports and one RS-232C serial port are available when the external floppy disk drive is connected.
Next. 5. Select Show all hardware. 6. Select the manufacturer and the model, and click Next twice. 7. Close the dialog box, following the instructions on the screen. Dell Latitude LT System User’s Guide...
Switching the Display 1. In the Display Properties dialog box, select Settings; then select Advanced …. 2. Select NeoMagic tab; then click Display Options. 3. Select the display and click OK. 4. Click OK twice. Although you can switch the display with Fn+F5, use the above procedure in normal use.
Click the icon of the 3D sound indicator Check/uncheck 3D effect. Connecting Microphone You can input sound using an external microphone connected to the microphone jack. When using an external microphone, you cannot use the built-in microphone. Dell Latitude LT System User’s Guide on the taskbar.
USB Device Your computer has a new interface called Universal Serial Bus (USB). With a USB connection, you can connect/disconnect peripherals without turning off the computer. Remove the cover of the USB port before using the port. To use a USB device, set the item USB Port: to Enabled in the Advanced menu of the Setup Utility.
An RS-232C port is available on the external floppy disk drive unit. To use an RS-232C device, set the item Serial Port: to Auto or Enabled in the Advanced menu of the Setup Utility. See each manual before using the device. 4-10 Dell Latitude LT System User’s Guide...
Communication Functions This chapter explains how to use infrared communications and the built-in modem. Infrared Communication Using the IR (infrared) port located on the right side of your computer, you can communicate wirelessly with infrared-equipped devices such as electronic organizers, computers or printers. To establish infrared communication, follow the instructions below.
If you cannot send the file, confirm your computer and the target computer are located correctly. Double-click My computer - Infrared Recipient, and check whether the name of the target computer appears in Available infrared devices within range. If not, relocate your computer and the target computer. Dell Latitude LT System User’s Guide...
Built-in Modem (not available in some countries) You can use the built-in modem for data transfer, fax communication and voice communication. The built-in modem on your computer is designed only for regular analog telephone lines. The modem may be damaged when connected to a digital ISDN terminal or a digital PBX.
ISP (Internet Service Provider) infrastructure. Before commencing with fax communication, it is recommended that you exit other application programs. You cannot use the built-in modem when the computer is in MS-DOS mode. Dell Latitude LT System User’s Guide ®...
Security Features This chapter describes how to protect your computer against unauthorized use, computer viruses and theft. Passwords Setting a password will help protect against unauthorized access to your computer. When a password is set and the computer is turned on or resumes from the suspend-to-disk mode, the system will require a password.
Deleting the Password In the Security menu of the Setup Utility, select the password item you want to delete and press Enter. Type your current password, and press Enter. Without typing any characters, press Enter. Dell Latitude LT System User’s Guide...
Press Enter again. When the confirmation message appears, press Enter. Press Esc and select Exit Saving Changes. Press Enter twice. The system restarts. Preventing Infection of Computer Viruses You can protect against some viruses by limiting writing to the hard disk. To limit writing to the hard disk, set the item Fixed disk boot sector to Write Protect in the Security menu of the Setup Utility.
Setup Utility This chapter describes how to run the Setup Utility to change settings on your computer. Running the Setup Utility With the Setup Utility, you can customize the system configuration information, such as time and date, port assignments, passwords or power management settings. The information you have specified is saved in a special area called CMOS RAM, which the system reads every time you turn on the computer.
Replaces the settings on the current menu with their default values (date and time are not changed). Saves the settings you have changed and exits the Setup Utility. Displays online help for the Setup Utility. Displays sub-menu. Items with Dell Latitude LT System User’s Guide þ marks contain sub-menus.
Main Menu System Time Defines the system time, using the format hour:minute:second (24- hour format). The Tab key moves the cursor, and the space bar and the "-" key change numerals. System Date Defines the system date. The Tab key moves the cursor, and the space bar and the "-"...
Set to Yes during normal use. Large Disk Access Mode Selects the operating system. Set to DOS during normal use. If you use another operating system such as UNIX Dell Latitude LT System User’s Guide ® , select Other.
Security Menu See the previous chapter about setting passwords. In some password settings, you cannot select some items. Set Supervisor Password Defines the supervisor password (up to eight characters). Set User Password Defines the user password (up to eight characters). You cannot set the user password unless you have set the supervisor password.
Auto Backlight Control Enables or disables the self-adjustment of the display backlight. When this item is enabled, for example, backlight brightness is reduced when the system operates on battery power. Dell Latitude LT System User’s Guide...
Resume On Modem Ring Defines whether the system resumes from the suspend- to-RAM mode when the modem receives a call. The built-in modem may not be available in some countries. PCMCIA Power when Suspend RAM Defines whether the system supplies power to the PC card slot when suspended to RAM.
Getting Help This chapter describes the tools Dell provides to help you when you have a problem with your computer. It also tells you when and how to call Dell for technical or cus- tomer assistance. Help Tools Dell provides a number of tools to assist you. These tools are described in the following sections.
Online Communications Center — Tool for submitting requests for both technical and non-technical information on Dell products. Avoid telephone delays by receiving an e-mail response to your request for information if your computer is not functioning properly or if you have questions regarding your computer’s hardware or operation.
TechFax Service Dell takes full advantage of fax technology to serve you better. Twenty-four hours a day, seven days a week, you can call the Dell TechFax line toll-free for all kinds of technical information. Using a touch-tone phone, you can select from a full directory of topics. The technical information you request is sent within minutes to the fax number you designate.
To contact Dell’s technical support service, first refer to the section titled Before You Call and then call the number for your country as listed in Dell Contact Numbers found later in this chapter. Problems With Your Order If you have a problem with your order, such as missing parts, wrong parts or incorrect billing, contact Dell Computer Corporation for customer assistance.
Dell’s automated-support telephone system direct your call more efficiently. If possible, turn on your system before you call Dell for technical assistance and call from a telephone at or near the computer. You may be asked to type some commands at the keyboard, relay detailed information during operations or try other troubleshooting steps possible only at the computer system itself.
Finland (Helsinki) France (Paris) (Montpellier) Germany (Langen) Hong Kong Ireland (Bray) Italy (Milan) Japan (Kawasaki) Korea (Seoul) Luxembourg Macau Malaysia (Penang) Dell Latitude LT System User’s Guide International Country Access Code Code City Code 0011 — — — Not required —...
E-mail: email@example.com Germany (Langen) For technical assistance in this country after normal working hours, use one of the following numbers: (353-1) 204 4008 or (353-1) 286 5908 (English only—call is rerouted to the U.S.A.) 8-10 Dell Latitude LT System User’s Guide...
Customer Care ... 06103 971-500 TechConnect BBS ... 06103 971-666 Germany (Langen) (continued) Switchboard ... 06103 971-0 Web site: support.euro.dell.com/de E-mail: firstname.lastname@example.org Hong Kong Customers in Hong Kong call Malaysia for customer assistance. Technical Support ... toll free: 800 96 4107 Customer Service (Penang, Malaysia) ...
Transaction Sales... toll free: 080-200-3600 Corporate Sales... toll free: 080-200-3900 Customer Service (Penang, Malaysia)...810 4949 Fax ...394 3122 Switchboard...287 5600 Latin America Customers in Latin America call U.S.A. for sales, customer and technical assistance. 8-12 Dell Latitude LT System User’s Guide 044-556-3440...
Corporate Sales (Brussels, Belgium)... 02 481 91 00 Customer Care (Brussels, Belgium)... 02 481 91 19 Fax (Brussels, Belgium ... 02 481 92 99 Switchboard (Brussels, Belgium)... 02 481 91 00 Web site: support.euro.dell.com/be E-mail: email@example.com Macau Customers in Macau call Malaysia for customer assistance.
Norway (Lysaker) (continued) Switchboard ... 1 16800 Fax Technical Support (Upplands Vasby, Sweden)... 590 05 594 Fax Switchboard ... 671 16865 Web site: support.euro.dell.com/no E-mail: firstname.lastname@example.org Poland (Warsaw) For technical assistance in this country after normal working hours, use one of the following numbers: (353-1) 204 4008 or (353-1) 286 5908 (English only—call is...
Sweden (Upplands Vasby) For technical assistance in this country after normal working hours, use one of the following numbers: (353-1) 204 4008 or (353-1) 286 5908 (English only—call is rerouted to the U.S.A.) 8-16 Dell Latitude LT System User’s Guide...
Customer Care ... 08 590 05 169 Fax Technical Support ... 08 590 05 594 Sales ... 08 590 05 185 Web site: support.euro.dell.com/se E-mail: email@example.com Switzerland (Geneva) For technical assistance in this country after normal working hours, use one of the following numbers: (353-1) 204 4008 or (353-1) 286 5908 (English only—call is...
(Return Material Authorization Numbers) ... toll free: 1-800-624-9896 Customer Service (Credit Return Authorization Numbers)... toll free: 1-800-624-9897 National Accounts (systems purchased by established Dell national accounts [have your account number handy], medical institutions or value-added resellers [VARs]): Customer Service and Technical Support (Return Material Authorization Numbers) ...
Maintenance and Specifications Maintenance This section provides you with information on how to maintain the computer in excellent working condition. Cleaning the Computer Cabinet Apply a small amount of mild cleaning solution to a dry, lint-free cloth and wipe the cabinet with the cloth. Do not use alcohol, benzene, thinner or other strong chemical agents that may damage the cabinet.
Disconnect the AC adapter from the computer. Fully charge the standard battery pack and take the AC adapter and the AC power cord. Avoid sudden shocks or extreme vibration. Dell Latitude LT System User’s Guide...
Specifications Parts Secondary cache System Video Display Panel Video controller Keyboard Pointing device Drive Hard disk External floppy disk PC card slot Audio system I/O ports Audio Video Others Others (on external floppy disk drive) Infrared Modem (may not be available in some countries) Power AC adapter...
APPENDIX B Troubleshooting This chapter describes how to troubleshoot computer problems. Common Problems Problems with your computer can be caused by something as minor as an unplugged power cord or as major as a damaged hard disk drive. The information in this troubleshooting section is designed to help you find and solve minor problems.
Check whether the items Diskette A: and Hard Disk Type: are correctly set in the Main menu of the Setup Utility. Dell Latitude LT System User’s Guide...
Question: Why do I get the message Operating system not found? If you get this message when starting from the hard disk, insert the boot up disk into the external floppy disk drive unit; then check the condition of the hard disk.
Confirm the item Diskette A: is 1.44MB, 3 ½ in the Main menu of the Setup Utility. Check whether the supervisor has set a password prohibiting access to the floppy disk drive in the Security menu of the Setup Utility. Dell Latitude LT System User’s Guide...
Trouble With Keyboard/Glide Pad Question: Why doesn't the keyboard or the glide pad function? Perform a software reset by pressing Ctrl+Alt+Delete. If you cannot perform a software reset, slide and hold the power switch for more than five seconds to turn off the system. Five seconds later, turn the computer If you still cannot turn off the system with the power switch, slide the reset switch on the bottom of your computer to turn off the system.
Confirm the item Mode of IR Port is set to IrDA in the Advanced menu of the Setup Utility. Turn off power management both in the Windows and the Setup Utility. Do not use the IR port under intense fluorescent light or near cellular phones. Dell Latitude LT System User’s Guide...
Question: Why can't I communicate through the built-in modem? (The built-in modem may not be available in some countries) Confirm the item Modem is set to Enabled or Auto in the Advanced menu of the Setup Utility. Confirm the telephone line is properly connected to the modem jack. Confirm the dial settings of the communication software are matched with the telephone line (Example: To access an outside line, first dial "7"...
This warranty does not cover any items that are in one or more of the following categories: software; external devices (except as specifically noted); accessories or parts added to a Dell system after the system is shipped from Dell; accessories or parts added to a Dell system through Dell’s system integration department;...
Dell will ship the repaired or replacement products to you freight prepaid if you use an address in the continental U.S.
If you are an end-user customer who bought new products directly from a Dell com- pany, you may return them to Dell within 30 days of the date of invoice for a refund or credit of the product purchase price. If you are an end-user customer who bought...
2000 readiness or compliance are disclaimed. To make a claim under this warranty for NSTL logo hardware, customers must contact Dell prior to January 1, 2001. Despite a system's ability to pass the YMARK2000 test, actual rollover results in specific operating environments may vary depending on other factors including, but not limited to, other hardware, operating systems, and applications software.
Previous Products For Dell-branded hardware products shipped prior to January 1, 1997, that have an upgradable basic input/output system (BIOS), Dell makes available a BIOS upgrade. Although these products may not have been tested under the YMARK2000 test, Dell believes that the hardware would pass the YMARK2000 test, provided the appropriate BIOS upgrade is properly loaded.