Philips 3000 Series User Manual
Philips 3000 Series User Manual

Philips 3000 Series User Manual

Business monitor
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Business
Monitor
3000 Series
EN
User manual
Customer care and warranty
Troubleshooting and FAQs
Register your product and get support at www.philips.com/welcome
27B1U3900
1
24
28

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Summary of Contents for Philips 3000 Series

  • Page 1 Business Monitor 3000 Series 27B1U3900 User manual Customer care and warranty Troubleshooting and FAQs Register your product and get support at www.philips.com/welcome...
  • Page 2: Table Of Contents

    6.1 Resolution & Preset Modes ..21 7� Power Management ������������������ 23 8� Customer care and warranty ��� 24 8.1 Philips’ Flat Panel Monitors Pixel Defect Policy ......... 24 8.2 Customer Care & Warranty ..27 9� Troubleshooting & FAQs ����������� 28 9.1 Troubleshooting ......
  • Page 3: Important

    Keep the display away from oil. Oil may damage the plastic cover of the display and void the warranty. This electronic user’s guide is intended for anyone who uses the Philips • Remove any object that could fall monitor. Take time to read this user into ventilation holes or prevent manual before you use your monitor.
  • Page 4 damage will not be covered under monitor by placing your hand or warranty. fingers on the LCD panel. • Do not knock or drop the • Oil-based cleaning solutions may monitor during operation and/or damage the plastic parts and void transportation.
  • Page 5: Notational Descriptions

    1.2 Notational Descriptions menu. For additional information, please refer to Chapter 8 on Screen The following subsections describe the Maintenance. notational conventions used in this • “Burn-in”, “after-imaging”, or document. “ghost imaging” is a well-known phenomenon in LCD panel Notes, Cautions, and Warnings technology.
  • Page 6: Disposal Of Product And Packing Material

    From the planning, design, and production stages, Philips emphasizes the importance of making products that can easily be recycled. At Philips, end-of-life management primarily This marking on the product or its entails participation in national take-...
  • Page 7: 2� Setting Up The Monitor

    Package contents Business Monitor 3000 Series 27B1U3900 Quick Start Register your product and get support at www.philips.com/welcome Power 2. Hold the stand with both hands. (1) Gently attach the base to the stand. *HDMI *USB C-C/A...
  • Page 8 DisplayPort input availability of the most updated driver. USBC RJ45 input Note Please contact Philips service hotline for USB downstream Mac address clone tool as necessary. USB downstream/USB fast charger Audio Out Kensington anti-theft lock...
  • Page 9 HDD, for example� The display must be powered ON at all times to be able to use this function� Some selected Philips displays may not Power or Charge your device when it enters “Sleep/Standby” mode (White power LED blinking). In that case, please enter to OSD Menu and select “USB...
  • Page 10: Operating The Monitor

    What is On-Screen Display (OSD)? Description of the control buttons On-Screen Display (OSD) is a feature in all Philips LCD monitors. It allows an end user to adjust screen performance or select functions of the monitors directly through an on-screen instruction window.
  • Page 11 Resolution notification Main menu Sub menu LowBlue Mode 1, 2, 3, 4 This monitor is designed for Off Input 1 HDMI 2.0 optimal performance at its native 2 HDMI 2.0 DisplayPort resolution:3840 x 2160. USB C Auto On, Off Picture SmartImage EasyRead, Office, Photo, Movie, Game, Economy, LowBlue Mode, Off...
  • Page 12: Height Adjustment

    Physical Function Height adjustment Tilt 25° -5° 130mm Pivot Swivel +180° 0° 0° -180° -90° 90° +180° Warning • To avoid potential screen damage, such as panel peeling, ensure that -180° the monitor does not tilt downward by more than -5 degrees. •...
  • Page 13: Remove The Base Assembly For Vesa Mounting

    2.3 Remove the Base Assembly contact manufacturer for wall-mount installation. for VESA Mounting Before you start disassembling the monitor base, please follow the instructions below to avoid any possible 100mm damage or injury. 100mm 1. Place the monitor face down on a smooth surface.
  • Page 14: Multiview

    [PIP / PBP Input], [PIP Size], [PIP Why do I need it? Position], or [Swap]. With the ultra high resolution Philips 6. Press button to confirm your MultiView display, you can experience a selection.
  • Page 15 [PBP]: Picture by Picture • PIP Position: When PIP is activated, there are four sub-window positions Open up a sub-window to choose. side-by-side of another (main) Top-Left Top-Right signal source. When the sub source is (main) (main) not detected: (main) Bottom-Left Bottom-Right Note...
  • Page 16: 3� Image Optimization

    Whether you're working There are multiple selections: EasyRead, with text applications, displaying images Office, Photo, Movie, Game, Economy, or watching a video, Philips SmartImage LowBlue Mode, Off. delivers great optimized monitor performance.  Why do I need it? ...
  • Page 17: Smartcontrast

    • Off: No optimization by SmartImage. Note Philips LowBlue mode, mode 2 compliance with TUV Low Blue Light certification, you can have this mode by simply press the hotkey , then press...
  • Page 18: 4� Power Delivery And Smart

    What is it? brightness value of the monitor. You may adjust the brightness value Smart Power is an exclusive Philips manually to increase power delivery technology that provides flexible power from this monitor. delivery options for various devices.
  • Page 19: 5� Designs To Prevent Computer

    • Reposition your screen to appropriate height and angle syndrome (CVS) according to your height. 4. Choose Philips monitor for easy-on- Philips monitor is designed to prevent eyes. eye strain caused by prolonged computer use. • Anti-glare screen: Anti-glare...
  • Page 20: Technical Specifications

    6. Technical Specifications Picture/Display Monitor Panel Type IPS Technology Backlight W-LED Panel Size 27" W (68.5 cm) Aspect Ratio 16:9 Pixel Pitch 0.1554 (H) mm x 0.1554 (V) mm Contrast Ratio(typ.) 1000:1 Native Resolution 3840 x 2160 @ 60 Hz Maximum Resolution 3840 x 2160 @ 60 Hz Viewing Angle...
  • Page 21 English, German, Spanish, Greek, French, Italian, Hungarian, Dutch, Portuguese, Brazil Portuguese, Polish, OSD Languages Russian, Swedish, Finnish, Turkish, Czech, Ukranian, Simplified Chinese, Traditional Chinese, Japanese, Korean Other Convenience VESA mount (100 x 100 mm), Kensington Lock Plug & Play Compatibility DDC/CI, sRGB, Windows 11/10, Mac OS X Stand Tilt...
  • Page 22 100% PVC BFR free housing Cabinet Color Black Finish Texture For more information, please refer to Chapter 6.1 on Display Input Format. Note This data is subject to change without notice. Go to www.philips.com/support to download the latest version of leaflet.
  • Page 23: Resolution & Preset Modes

    6.1 Resolution & Preset Modes H. freq Resolution V. freq (Hz) (kHz) 31.47 720x400 70.09 31.47 640x480 59.94 35.00 640x480 66.67 37.86 640x480 72.81 37.50 640x480 75.00 35.16 800x600 56.25 37.88 800x600 60.32 48.08 800x600 72.19 46.88 800x600 75.00 47.73 832x624 74.55 48.36...
  • Page 24 Display Input Format 422/420 444/RGB 422/420 444/RGB 422/420 444/RGB USBC@High USBC@High USBC@High USBC@High (HDMI2.0) (HDMI2.0) (DP1.4) (DP1.4) Data Speed Resolution Data Speed Resolution 3840 x 2160 60Hz, 10bits 3840 x 2160 60Hz, 8bits 3840 x 2160 30Hz, 10bits 3840 x 2160 30Hz, 8bits lower resolutions 8bits/10bits Note In order for the monitor to function properly,you PC's graphics card must support...
  • Page 25: 7� Power Management

    7. Power Management If you have VESA DPM compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. If an input from a keyboard, mouse or other input device is detected, the monitor will 'wake up' automatically.
  • Page 26: 8� Customer Care And Warranty

    Other combinations of Pixel Defect Policy lit and dark sub pixels appear as single pixels of other colors. Philips strives to deliver the highest quality products. We use some of the Types of Pixel Defects industry's most advanced manufacturing...
  • Page 27 Black Dot Defects the warranty period, a TFT Monitor Black dot defects appear as pixels or sub panel in a Philips flat panel monitor pixels that are always dark or 'off'. That must have pixel or sub pixel defects is, a dark dot is a sub-pixel that stands...
  • Page 28 BRIGHT DOT DEFECTS ACCEPTABLE LEVEL 1 lit subpixel 2 adjacent lit subpixels 3 adjacent lit subpixels (one white pixel) Distance between two bright dot defects* >15mm Total bright dot defects of all types BLACK DOT DEFECTS ACCEPTABLE LEVEL 1 dark subpixel 3 or fewer 2 adjacent dark subpixels 2 or fewer...
  • Page 29: Customer Care & Warranty

    Please contact our Philips Customer Service Representative or local contact center (by Consumer care number) for more details. Philips Customer Care Center number listed below.
  • Page 30: 9� Troubleshooting & Faqs

    • Contact with Philips customer service • First, ensure that the power button representative immediately. on the front of the monitor is in the...
  • Page 31: General Faqs

    For further assistance, refer to the Service • Uninterrupted display of still or contact information listed in Important static images over an extended Information Manual and contact Philips period may cause "burn-in", also customer service representative. known as "after-imaging" or "ghost * Functionality different according to imaging", on your screen.
  • Page 32 Shut down your computer, monitor, make sure that there is disconnect your old monitor and no pressure or force applied to reconnect your Philips LCD monitor. the panel surface side. This may • Turn on your monitor and then turn affect your warranty conditions.
  • Page 33 PC, workstation or Mac? repaired. The damage mentioned above is not covered under your warranty. Ans.: Yes. All Philips LCD monitors are fully compatible with standard Q12: Why is my Display not showing PCs, Macs and workstations.
  • Page 34: Multiview Faqs

    Can I enlarge the PIP sub in EDFU? window? Ans.: Important Information Manual Ans.: Yes, there are 3 sizes to select: can be download on the Philips [Small], [Middle], [Large]. You website support page. can press to enter OSD menu.
  • Page 35 This product has been manufactured by and is sold under the responsibility of Top Victory Investments Ltd., and Top Victory Investments Ltd. is the warrantor in relation to this product. Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N.V. and are used under license.

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