Using Support Tools
Starting Dell Diagnostics From the
Drivers and Utilities Disc
Insert the
Drivers and Utilities disc.
1.
Shut down and restart the computer.
2.
When the DELL
logo appears, press <F12>
™
immediately.
NOTE: If you wait too long and the
operating system logo appears, continue to
wait until you see the Microsoft
desktop; then, shut down your computer
and try again.
NOTE: The next steps change the boot
sequence for one time only. On the next
start-up, the computer boots according to
the devices specified in the system setup
program.
46
3.
When the boot device list appears, highlight
CD/DVD/CD-RW and press <Enter>.
Select the
4.
the menu that appears and press <Enter>.
5.
Type
<Enter> to proceed.
Select
6.
the numbered list. If multiple versions are
listed, select the version appropriate for
Windows
®
®
your computer.
Select the test you want to run.
7.
If a problem is encountered during a test,
8.
a message appears with an error code and
a description of the problem. Write down
the error code and problem description and
contact Dell for assistance (see "Contacting
Dell" on page 61).
Boot from CD-ROM option from
1 to start the CD menu and press
Run the 32 Bit Dell Diagnostics from