Starting Dell Diagnostics From Your
Hard Drive
The Dell Diagnostics is located on a hidden
diagnostic utility partition on your hard drive.
NOTE: If your computer cannot display a
screen image, see "Contacting Dell" on
page 55.
1.
Ensure that the computer is connected to an
electrical outlet that is known to be working
properly.
2.
Turn on (or restart) your computer.
3.
When the DELL
logo appears, press <F12>
™
immediately. Select Diagnostics from the
boot menu and press <Enter>.
NOTE: If you wait too long and the operating
system logo appears, continue to wait until
you see the Microsoft
then, shut down your computer and try again.
NOTE: If you see a message stating that no
diagnostics utility partition has been found,
run the Dell Diagnostics from the Drivers
and Utilities disc.
4.
Press any key to start the Dell Diagnostics
from the diagnostics utility partition on your
hard drive.
5.
When the Dell Diagnostics
appears, select the test you want to run.
Using Support Tools
Windows
desktop;
®
®
Main Menu
41