Samsung RF22M9581SG/AA-00 User Manual
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Samsung RF22M9581SG/AA-00 User Manual

Samsung RF22M9581SG/AA-00 User Manual

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Refrigerator
User manual
Free Standing Appliance
Untitled-4 1
2017-01-19
11:56:45

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Summary of Contents for Samsung RF22M9581SG/AA-00

  • Page 1 Refrigerator User manual Free Standing Appliance Untitled-4 1 2017-01-19 11:56:45...

  • Page 2: Table Of Contents

    1. Regulatory Notice Installation Your refrigerator at a glance Door removal for entrance Step-by-step installation Operations User interface Samsung Smart Home SMART GRID Function (Demand Response) Recommendations for voice recognition Samsung Family Hub Special features Maintenance Handling and care Cleaning...
  • Page 3 Troubleshooting General Samsung Smart Home Samsung Family Hub Smart Grid Do you hear abnormal sounds from the refrigerator? Warranty (USA) WARRANTY ON SAMSUNG REFRIGERATOR Open Source Announcement English 3 Untitled-4 3 2017-01-19 11:56:45...

  • Page 4: Safety Information

    • Because the following instructions cover various models, the characteristics of your refrigerator may differ slightly from the refrigerator described in this manual. • If you have any question, contact us at 1-800-SAMSUNG or find help and information online at www.samsung.com.

  • Page 5: Critical Installation Warnings

    Critical installation warnings WARNING • Do not install the refrigerator in a damp location or place where it may come in contact with water. - Deteriorated insulation on electrical parts may cause an electric shock or fire. • Do not place this refrigerator in direct sunlight or expose it to the heat from stoves, room heaters, or other appliances.
  • Page 6 - Deteriorated insulation on electrical parts may cause an electric shock or fire. • If large amounts of dust or water enter the refrigerator, disconnect the power plug and contact your Samsung Electronics service center. - Otherwise there is a risk of fire.

  • Page 7: Installation Cautions

    • Plug the power plug into the wall socket firmly. Do not use a damaged power plug, damaged power cord, or loose wall socket. - This may result in an electric shock or fire. • If the power cord is damaged, have it replaced immediately by the manufacturer or one of its service agents.
  • Page 8 Samsung Electronics service center. • If large amounts of dust or water enter the refrigerator, disconnect the power plug and contact your Samsung Electronics service center. - Otherwise there is a risk of fire. • Do not let children step on a drawer.
  • Page 9 • Never put fingers or any objects into the water dispenser outlet, ice chute, or ice maker bucket. - It may cause a personal injury or material damage. • Do not use or place any substances sensitive to temperature such as flammable sprays, flammable objects, dry ice, medicine, or chemicals near or inside the refrigerator.
  • Page 10 - Failing to do so may result in an electric shock, fire, problems with the product, or injury. • If the interior or exterior LED lamp has gone out, contact your nearest Samsung service center. • If the refrigerator emits a burning smell or smoke, unplug the refrigerator immediately and contact a Samsung service center.

  • Page 11: Usage Cautions

    • Service Warranty and Modification. - Any changes or modifications performed by a 3rd party on this finished appliance are not covered under Samsung warranty service, nor is Samsung responsible for safety issues that result from 3rd party modifications. • Do not block the air vents inside the refrigerator.

  • Page 12: Cleaning Cautions

    Safety information Cleaning cautions CAUTION • Do not spray water directly on the inside or outside the refrigerator. - There is a risk of fire or electric shock. • Do not use a hair dryer to dry the inside of the refrigerator. •...

  • Page 13: Critical Disposal Warnings

    Critical disposal warnings WARNING • DANGER : Risk of child entrapment. Before you throw away your old refrigerator or freezer: - Take off the doors and door latch. - Leave the shelves in place so that children cannot easily climb inside. - Children trapped inside a refrigerator can hurt themselves or suffocate to death.

  • Page 14: Regulatory Notice

    Safety information 1. Regulatory Notice 1.1 FCC Notice FCC CAUTION: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Contains Transmitter Module FCC ID: A3LWCM730Q This device complies with Part 15 of FCC Rules. Operation is Subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received including interference that cause...

  • Page 15: Ic Radiation Exposure Statement

    1.2 IC Notice Contains Transmitter Module IC: 649E-WCM730Q The term “IC” before the radio certification number only signifies that Industry Canada technical specifications were met. Operation is subject to the following two conditions : (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

  • Page 16: Installation

    Installation Follow these instructions carefully to prevent accidents and to ensure the proper installation of this refrigerator. WARNING • Use the refrigerator only for its intended purpose as described in this manual. • Any servicing must be performed by a qualified technician. •...
  • Page 17 • When the door is opened, the interlock switch automatically disables the auger motor of the ice maker for safety reasons. • If the internal or external LED lamp is out of order, contact a local Samsung service center. English 17...

  • Page 18: Door Removal For Entrance

    Installation Door removal for entrance If the refrigerator cannot pass through the entrance to your home or kitchen due to its size, follow these instructions to remove and then re-install the refrigerator's doors. If you do not need to remove the doors, go to page 26 for the installation instructions. Tools required (not provided) Phillips head screwdriver Flat-heat screwdriver...
  • Page 19 2. Disconnect the two wire connectors on the left door. The position of the connectors differs with the model. CAUTION • Do not remove both doors simultaneously. Make sure to remove one door at a time. Otherwise, one or both of the doors may fall and cause physical injury.
  • Page 20 Installation 6. Open the door 90 degrees. While holding the door, pull up and remove the top hinge. Be careful not to damage the connector wires when you remove the hinge. 7. Gently pull up the door vertically to remove. Do not apply excessive force to the door.
  • Page 21 Detaching the freezer doors CAUTION • Be sure to remove the fridge doors before removing the freezer doors. • Use caution when disconnecting the bottom connectors. 1. With the freezer door open, use a Phillips head screwdriver to remove the screw holding the cover (A) of the adjustable leg.
  • Page 22 Installation 4. To prevent contact with the middle hinge, slightly tilt the door to the front, and then lift it up to remove. 5. Repeat the steps above for the other door. Re-attaching the freezer doors CAUTION • Before re-attaching the doors, make sure all the electrical connectors are properly connected.
  • Page 23 2. While pressing the hinge shaft down, position the door so that the hinge shaft is below the shaft hole in the middle hinge. Release the hinge shaft so that it enters the shaft hole. 3. With the door open, connect the bottom connectors in the direction of the arrows.
  • Page 24 Installation Re-attaching the fridge doors 1. While holding the door open by more than 90 degrees, insert the shaft on the middle hinge into the hole on the bottom of the door. 2. Put the top hinge into position on the top of the refrigerator, and then insert the hinge shaft into the top hole of the door.
  • Page 25 5. Connect the wire connectors. CAUTION • Make sure the wire connectors are connected properly. Otherwise, the display will not operate. 6. Connect the water tube. CAUTION • To prevent water leaks, make sure the red clips tighten the coupler properly. •...

  • Page 26: Step-By-Step Installation

    Installation Step-by-step installation STEP 1 Select a site The site must: • Have a solid level surface without carpeting or flooring that may obstruct ventilation • Be out of direct sunlight • Have adequate room for opening and closing the door •...
  • Page 27 RF22M* RF28M* 2" (50 mm) 2" (50 mm) 125° 125° " " (1515 mm) (1515 mm) " " (303 mm) (303 mm) 12" (305 mm) 12" (305 mm) " " (908 mm) (908 mm) " 24" (610 mm) (748 mm) "...
  • Page 28 Installation STEP 2 Flooring • The surface of the installation location must support a fully loaded refrigerator. • To protect the floor, put a large piece of cardboard under each leg of the refrigerator when you move it for installation. •...
  • Page 29 STEP 3 Adjust the levelling feet CAUTION • When installed, the refrigerator must be leveled on a flat, solid floor. Not leveling the refrigerator can cause damage to the refrigerator or physical injury. • Levelling must be performed with the refrigerator empty. Make sure no food items are inside the refrigerator.
  • Page 30 Installation STEP 4 Adjust the door height as well as the door gap Snap ring The height of a door can be adjusted using the provided snap rings, which come in 4 different sizes (1 mm, 1.5 mm, 2 mm, and 2.5 mm).
  • Page 31 To correct the door gap Door gaps can be corrected using the gap bolt on the top right corner of the refrigerator. 1. With the door closed, use a Phillips head screwdriver to remove the 6 screws in the top cover. Then, carefully remove the top cover along with the wire connectors.
  • Page 32 Installation STEP 5 Connect the water dispenser line A water dispenser with a filter is one of the helpful features on your new refrigerator. To help promote better health, the water filter removes unwanted particles from your water. However, it does not sterilize or destroy microorganisms. You may need to purchase a water purifying system to do that.
  • Page 33 Connect the water supply line to the refrigerator There are several items you must purchase to complete this connection. You may find these items sold as a kit at your local hardware store. • ” copper tubing Copper Tubing • ”...
  • Page 34 Installation 4. Flush 1 gallon of water through the filter before drinking or using the water from the refrigerator. (Flush approximately 6 minutes.) To flush, press a large glass or cup against the water dispenser lever. Fill the glass, empty it, and then repeat. 5.

  • Page 35: Operations

    Operations User interface NOTE • For detailed information about the refrigerator's functions, and apps, see the on-screen user manual available on the LCD display of your refrigerator. • The content of apps and widgets and their design is subject to change. Support for apps and widgets may be discontinued without notice, depending on the content provider’s policy.
  • Page 36 Operations 01 Home screen 01 Apps & Widgets • Tap a desired app or widget to launch • Tap and hold an app or widget to enter Edit mode. A grid appears. In Edit mode, you can drag and drop an app or widget to a new position on the grid.
  • Page 37 02 Task bar Tap to turn on or turn off the voice recognition function. 01 Microphone The microphone icon turns red when it is turned off. Tap to display the 02 Menu menus available. • Tap to open the Home screen. •...
  • Page 38 Operations Fridge Manager To access Fridge Manager, swipe the Home screen to the left, and then tap the Fridge Manager widget. • On the Fridge Manager widget, the current fridge and freezer temperatures as well as active special functions are displayed.
  • Page 39 The Fridge Manager is a graphical representation of your refrigerator. The top half represents the refrigerator compartment, the bottom left the freezer compartment, and the bottom right the FlexZone. The temperature or mode settings for each are displayed over each section.
  • Page 40 Operations NOTE The displayed conditions may differ from the actual temperature and humidity. NOTE Also displayed is the Ice Off (ice making off) indicator at the top, center. When the indicator displays Ice Off, the refrigerator's ice maker is turned off. Turns the icemaker on and off.
  • Page 41 • Legal information displays the Open Source License Agreement. Tap the list item to open the Open Source Announcement. • Easy Connection can be used with Samsung Smartphone apps, and Easy allows you to connect your device to the same home Wi-Fi network Connection that your smartphone is connected to.
  • Page 42 Operations • Device Authentication can be used with Samsung Smart TV apps Device where the privacy information on the refrigerator can be shared to Authentication the TV. • Availability of this function depends on the device model. Clean screen • Turn on so you can clean the screen without activating any apps.
  • Page 43 Display reset (applicable models only) If the display is not working correctly, try resetting the display. This may resolve the problem. 1. Open the right-side fridge door and locate the switch cover on the top right corner of the door. 2.

  • Page 44: Samsung Smart Home

    Electronics to your smart device. NOTE • The Samsung Smart Home app is designed for Android 4.0 (ICS) or higher, or iOS 8.0 or higher, and is optimized for Samsung smartphones (Galaxy S and Galaxy Note series). • For improved performance, the Samsung Smart Home app is subject to change without notice or discontinued support according to the manufacturer’s policy.
  • Page 45 Samsung account You are required to register your Samsung account to use the app. If you don’t have a Samsung account, follow the app’s onscreen instructions to create a free Samsung account. Getting started 1. Run the Samsung Smart Home app and log in with your Samsung account. iPhone users are required to provide the login information each time they access the app.
  • Page 46 Operations Category Item Description Displays the current temperature setting of the Fridge temperature fridge. Displays the current temperature setting of the Freezer temperature freezer. FlexZone™ settings Displays the settings of the FlexZone™. Monitoring Detects abnormal operations of the Diagnosis refrigerator. Checks the accumulated power consumption of Energy monitoring the refrigerator for the last 180 days.

  • Page 47: Smart Grid Function (Demand Response)

    SMART GRID Function (Demand Response) When the refrigerator operates in SMART GRID (Demand Response) mode, the Energy Management Refrigerator function can control energy usage or delay the operation of some functions to save money when energy prices or demand are the highest. NOTE •...
  • Page 48 3. Tap Demand Response. 4. Slide the DAL/TALR override button to the ON or OFF position. NOTE • Alternatively, you can activate or deactivate OVERRIDE mode using the Samsung Smart Home app and the Energy Management function. See the next page. English...
  • Page 49 Using the Energy Management Function The Energy Management function enables you to control and monitor your Energy Management refrigerator using the Smart Home app for your convenience. NOTE • To use the Energy Management refrigerator functions, you have to install the corresponding app first.
  • Page 50 1. SGIP Open Standards (Smart Energy Profile 2.0 - http://www.csep.org/) - Energy Consumption Reporting - Demand Response 2. Samsung OPEN API - Operational Status, User Settings & Messages - ICE Maker Status: GET /devices/0/fridge/iceMaker - Door Open Alarm: GET /devices/0/Door/openState...

  • Page 51: Recommendations For Voice Recognition

    Family Hub”. Download and install the Samsung Family Hub app provided by Samsung Electronics to your smart device. NOTE • The Samsung Family Hub app is designed for Android 4.4 (KitKat) or higher, or iOS 8.0 or higher, and is optimized for Samsung smartphones (Galaxy S and Galaxy Note series).
  • Page 52 Operations Samsung account You are required to register your Samsung account to use the app. If you don’t have a Samsung account, follow the app’s onscreen instructions to create a free Samsung account. NOTE To connect your smartphone and the refrigerator, register your Samsung account in Settings ...

  • Page 53: Special Features

    Special features Water dispenser With the water dispenser, you can dispense water without opening the fridge door. The water dispenser offers 3 options: chilled water, cubed ice, and crushed ice. If you do not want to dispense ice, simply press the water lever (B). With the Ice Maker enabled, 1.
  • Page 54 CAUTION • If the ice making chime rings repeatedly, contact the waterline installer or a local Samsung service center. • Do not press Test repeatedly after the ice tray is filled with ice or water. Water may overflow or ice may jam.
  • Page 55 • Do not put fingers or any objects into the dispenser outlet or the ice maker. This can cause physical injury or property damage. • When reinserting the ice maker tray, make sure that the tray is properly centered at the entrance.
  • Page 56 Operations Water clouding Water supplied to the refrigerator flows through a core alkaline filter. During this filtering process, the water pressure of the water increases and the water becomes saturated with oxygen and nitrogen. This causes the water to look misty or cloudy temporarily when dispensed.
  • Page 57 On the sliding shelf Insert the wine rack on top of the sliding shelf of the FlexZone, which is normally below the partition guide. • Set the temperature of the FlexZone to White Wine. CAUTION • Do not store wine bottles in the freezer. The bottles can freeze and break, causing physical injury.

  • Page 58: Maintenance

    Maintenance Handling and care Ice bucket If you do not dispense ice for an extended period, ice may form clumps inside the bucket. If this happens, remove and empty the ice bucket. 1. To remove the ice bucket, gently lift it up, and then pull it out slowly while holding the bottom of the bucket with one hand and the side with the other...
  • Page 59 Tempered glass shelves (fridge) • To remove a shelf, fully open the corresponding door. Hold the front of the shelf, and then gently lift up and slide out. • To reinsert, hold the shelf at an angle so the front is higher than the back, and then insert the top hook into the top shelf notch.
  • Page 60 Maintenance Door bins The top door bin section has a marked line to ensure easy removal and proper reinsertion. Lift up the door bin, and then pull out straight. CAUTION Do not allow children to play with the bins. Sharp-edged corners may cause injury. Vegetable &...
  • Page 61 Vegetable shelf 1. Slide out the left-side vegetable drawer. 2. Slide in the right-side foldable shelf. 3. While supporting the vegetable shelf with one hand, slide it out with the other hand. NOTE To use the space that is opened up after removing the foldable shelf, take out the vegetable shelf.

  • Page 62: Cleaning

    Maintenance Cleaning Interior and exterior WARNING • Do not use benzene, thinner, home/car detergent, or Clorox™ to clean the refrigerator. They may damage the surface of the refrigerator or cause a fire. • Do not spray water onto the refrigerator. This may cause electric shock. •...

  • Page 63: Replacement

    • Do not use third-party water filters. Use only Samsung-provided or -approved filters. • Unapproved filters may leak and damage the refrigerator, causing electric shock. Samsung is not responsible for any damage that may occur from use of third-party water filters.
  • Page 64 NOTE To prevent overflow, empty and dry the water filter tray. 4. Insert a new filter cartridge. Use only Samsung-provided or approved filters. 5. Turn the cartridge knob clockwise to lock into place. 6. On the Home screen, tap Fridge Manager >...
  • Page 65 Remove the water filter. For more information or servicing, contact a licensed plumbing professional. Ordering a new filter To purchase a new water filter, contact a local Samsung service center or visit www. samsungparts.com on the web. LED Lights To replace the LED lights on the refrigerator, contact a local Samsung service center.

  • Page 66: Troubleshooting

    Troubleshooting Before calling for service, review the checkpoints below. Any service calls regarding normal situations (No Defect Cases) will be charged to users. General Temperature Symptom Possible causes Solution • Power cord is not plugged • Properly plug in the power in properly.
  • Page 67 Odors Symptom Possible causes Solution • Clean the refrigerator and • Spoiled food. remove any spoiled food. Refrigerator has odors. • Make sure strong smelling • Food with strong odors. food is wrapped airtight. Frost Symptom Possible causes Solution Frost around the •...
  • Page 68 Troubleshooting Water/ice (dispenser models only) Symptom Possible causes Solution • Make sure the water Water flow is weaker • Water pressure is too low. pressure is between 20 to than normal. 120 psi. • The ice maker function is Ice maker makes a activated, but the water •...
  • Page 69 Water does not • Dispenser Lock is activated. • Deactivate Dispenser Lock. dispense. • Use only Samsung-provided or approved filters. • A third-party water filter • Unapproved filters may was installed. leak and damage the refrigerator.

  • Page 70: Samsung Smart Home

    • The old Samsung Smart Refrigerator app cannot connect with operate. Samsung Smart Home models. • You must log into your Samsung account to use the app. • Make sure that your router is operating normally. The Samsung Smart • If you have not connected your refrigerator to the Samsung...

  • Page 71: Samsung Family Hub

    Android 4.4 (KitKat) or higher, or iOS 8.0 or higher. market. • You must log into your Samsung account to use the app. Could not log into the • If you don’t have a Samsung account, follow the app’s app.

  • Page 72: Smart Grid

    • Download the Samsung Smart Home app from the Google Play Store, Apple App Store, or Samsung Galaxy Apps. • Install and run the Samsung Smart Home app on your smartphone. • Make sure that your home router is operating normally with proper Internet service and connection.

  • Page 73: Lcd

    Symptom Action • This refrigerator can connect only with Samsung Smart TV 6400 series or higher models released since 2015. Please Cannot connect to my check the model name of your TV first. • Network connections may suffer temporary interruptions.

  • Page 74: Do You Hear Abnormal Sounds From The Refrigerator

    Troubleshooting Do you hear abnormal sounds from the refrigerator? Before calling for service, review the checkpoints below. Any service calls related to normal sounds will be charged to the user. These sounds are normal. • When starting or ending an operation, the refrigerator may make sounds similar to a car engine ignition.
  • Page 75 • As the refrigerator cools or freezes, refrigerant gas moves through sealed pipes, causing bubbling sounds. Bubbling! • As the refrigerator temperature increases or decreases, plastic parts contract and expand, creating knocking noises. These noises occur during the defrosting cycle or when electronic parts are working.

  • Page 76: Warranty (Usa)

    The original dated bill of sale must be presented upon request as proof of purchase to Samsung or Samsung authorized service center. Samsung will repair or replace any part found to be defective, at our option and at no charge as stipulated herein, with new or reconditioned parts during the limited warranty period specified above.
  • Page 77 Samsung, or which damage this product or result in service problems; incorrect electrical line voltage, fluctuations and surges; customer adjustments and failure to follow operating instructions, cleaning, maintenance and environmental instructions that are covered and prescribed in the instruction book;...

  • Page 78: Samsung Customer Care Center

    Warranty (USA) SAMSUNG CUSTOMER CARE CENTER Samsung Electronics America, Inc. 85 Challenger Road Ridgefield Park, NJ 07660 1-800-SAMSUNG (726-7864) www.samsung.com/us/support English Untitled-4 78 2017-01-19 11:56:58...

  • Page 79: Open Source Announcement

    The software included in this product contains open source software. You may obtain the complete corresponding source code for a period of three years after the last shipment of this product by sending an email to mailto:oss.request@samsung.com. It is also possible to obtain the complete corresponding source code in a physical medium such as a CD-ROM;...
  • Page 80 How-to Videos and Live Shows * Requires reader to be installed on your smartphone Contact SAMSUNG WORLD WIDE If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer care center. Country Contact Center Web Site 1-800-SAMSUNG (726-7864) U.S.A...

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