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Refrigerator
User manual
Free Standing Appliance
Untitled-1 1
2021-06-22
4:44:19

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Table of Contents
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Summary of Contents for Samsung RF22R7351SG

  • Page 1 Refrigerator User manual Free Standing Appliance Untitled-1 1 2021-06-22 4:44:19...
  • Page 2: Table Of Contents

    SMART GRID Function (Demand Response) Dispenser panel Special features Maintenance Handling and care Cleaning Replacement Troubleshooting General Do you hear abnormal sounds from the refrigerator? SmartThings Smart Grid (applicable models only) LIMITED WARRANTY (U.S.A.) SAMSUNG REFRIGERATOR English Untitled-1 2 2021-06-22 4:44:19...
  • Page 3 Warranty Information (CANADA) If your refrigerator needs service Limited Warranty for Original Purchaser Obligation to the Original Owner Exclusions of the Warranty Regulatory Notice FCC Notice IC Notice Open Source Announcement English Untitled-1 3 2021-06-22 4:44:19...
  • Page 4: Safety Information

    • Because the following instructions cover various models, the characteristics of your refrigerator may differ slightly from the refrigerator described in this manual. • If you have any question, contact us at 1-800-SAMSUNG or find help and information online at www.samsung.com.
  • Page 5: Important Safety Symbols And Precautions

    Important safety symbols and precautions: Please follow all safety instructions in this manual. This manual uses the following safety symbols. WARNING Hazards or unsafe practices that may result in severe personal injury, property damage, and/or death. CAUTION Hazards or unsafe practices that may result in severe personal injury and/or property damage.
  • Page 6 Safety information • If you use two products side by side, for safety reason, be sure to use certified products in explosive gas atmospheres. • Never start up an appliance showing any signs of damage. If in doubt, consult your dealer.
  • Page 7: Severe Warning Signs For Transportation And Site

    CAUTION • Risk Of Fire Or Explosion. Flammable Refrigerant Used. Do Not Use Mechanical Devices To Defrost Refrigerator. Do Not Puncture Refrigerant Tubing. • Risk Of Fire Or Explosion. Flammable Refrigerant Used. To Be Repaired Only By Trained Service Personnel. Do Not Puncture Refrigerant Tubing. •...
  • Page 8: Critical Installation Warnings

    Safety information Critical installation warnings WARNING • Do not install the refrigerator in a damp location or place where it may come in contact with water. - Deteriorated insulation on electrical parts may cause an electric shock or fire. • Do not place this refrigerator in direct sunlight or expose it to the heat from stoves, room heaters, or other appliances.
  • Page 9: Installation Cautions

    • If large amounts of dust or water enter the refrigerator, disconnect the power plug and contact a Samsung Electronics service center. - Otherwise there is a risk of fire. • Do not stand on top of the appliance or place objects (such as laundry, lighted candles, lighted cigarettes, dishes, chemicals, metal objects, etc.) on the appliance.
  • Page 10: Critical Usage Warnings

    • Do not place or use electrical appliances inside the refrigerator/freezer, unless they are of a type recommended by the manufacturer. • If you smell smoke, pull out the power plug immediately, and then contact a Samsung Electronics service center.
  • Page 11 • Do not overfill the refrigerator with food. - When you open the door, an item may fall out and cause personal injury or material damage. • Do not spray volatile material such as insecticide onto the surface of the appliance. - As well as being harmful to humans, it may also result in an electric shock, fire, or problems with the product.
  • Page 12: Usage Cautions

    - Failing to do so may result in an electric shock, fire, problems with the product, or injury. • If the interior or exterior LED lamp has gone out, contact your nearest Samsung service center. • If the refrigerator emits a burning smell or smoke, unplug the refrigerator immediately and contact a Samsung service center.
  • Page 13: Cleaning Cautions

    - Printed letters on the display may come off. • If any foreign substance such as water has entered the appliance, unplug the power plug and contact your nearest Samsung service center. - Failing to do so may result in an electric shock or fire.
  • Page 14: Critical Disposal Warnings

    Safety information • Do not clean glass shelves or covers with warm water when they are cold. Glass shelves and covers may break if exposed to sudden temperature changes or impacts such as bumping or dropping. Critical disposal warnings WARNING •...
  • Page 15: Installation

    Installation Follow these instructions carefully to ensure a proper installation of this refrigerator and to prevent accidents before using it. WARNING • Use the refrigerator only for its intended purpose as described in this manual. • Any servicing must be performed by a qualified technician. •...
  • Page 16 Installation Type B 01 Auto Ice Maker 02 Slide in shelf 03 Autofill Pitcher * 04 Main panel (on the FlexZone™ handle) 05 FlexZone™ 06 Freezer 07 Door bins 08 Slide in shelf 09 Water filter * applicable models only English Untitled-1 16 2021-06-22...
  • Page 17 • When a door is opened, the interlock switch automatically disables the auger motor of the ice maker for safety reasons. • If the internal or external LED lamp is out of order, contact a local Samsung service center. • If the door is left open for too long, the top internal LED will blink. This is normal.
  • Page 18: Step-By-Step Installation

    Installation Step-by-step installation STEP 1 Select a site Select a site that: • Has a solid, level surface without carpeting or flooring that may obstruct ventilation • Is away from direct sunlight • Has adequate room for opening and closing the door •...
  • Page 19 Model RF22* / RF24* 2" (50 mm) 125° " (1578 mm) " (335 mm) " (908 mm) 24" (610 mm) " (122 mm) " (61 mm) " (1088 mm) " (1125 mm) 09 10 NOTE The measurements in the table above may differ slightly from the actual measurements, depending on the measuring and rounding method.
  • Page 20 Installation STEP 2 Flooring If the refrigerator cannot pass through the entrance due to its size, see Door removal for entrance. NOTE To prevent floor damage, make sure the front levelling legs are in the upright position. • The surface you install the refrigerator on must support a fully loaded refrigerator.
  • Page 21 STEP 3 Door removal for entrance If the refrigerator cannot pass through the entrance to your home or kitchen due to its size, follow these instructions to remove and then re-install the refrigerator's doors. If you do not need to remove the doors, go to page 30 to continue the installation procedure. WARNING Unplug the power cord of the refrigerator before removing the doors.
  • Page 22 Installation Detach the fridge doors Left door 1. With the doors closed, use a Phillips head screwdriver to remove the screws (x3) in the top cover. 2. Disconnect the wires and the water tube from the left-side door. Do the following sequentially: •...
  • Page 23 4. Pull up the clamp to remove it. NOTE Be careful not to drop the clamp on the floor. 5. Open the door 90 degrees. While holding the door, pull up and remove the top hinge. Be careful not to damage the connector wires when you remove the hinge.
  • Page 24 Installation Right door 1. Disconnect the wire connectors (x2) on the right door. The position of the connectors differs with the model. CAUTION • Do not remove both doors simultaneously. Make sure to remove one door at a time. Otherwise, one of the doors may fall and cause physical injury.
  • Page 25 5. Gently pull up the door vertically to remove. Do not apply excessive force to the door. The door may fall, causing physical injury. 6. Lay the door down on a flat surface. English Untitled-1 25 2021-06-22 4:44:22...
  • Page 26 Installation To reattach the fridge door After you have moved the refrigerator to its final location, reattach the doors by following the removal instructions in reverse order. CAUTION To prevent water leaks from the dispenser, the water line must be fully connected. Make sure both tubes of the water line are inserted fully to the center of transparent coupler (A) or the guidelines (B).
  • Page 27 3. Press the locking tab to disconnect the wire connector. CAUTION When relocking the tab, make sure to fully connect the wire connector. Otherwise, the FlexZone™ will not operate. 4. Remove the hex-head bolt on each side of the drawer using a 10 mm socket wrench.
  • Page 28 Installation To reattach the FlexZone™ drawer After you have moved the refrigerator to its final location, re-attach the FlexZone™ drawer by following the removal instructions in reverse order. CAUTION If the FlexZone™ or the indicator does not operate properly, make sure the connectors are connected properly.
  • Page 29 4. While holding the upper area of the freezer drawer front, slide the drawer out all the way to remove the freezer drawer from the rail assembly. CAUTION • Be careful not to scratch or dent the rail assembly. • Make sure you mount the freezer baskets in the correct position.
  • Page 30 Installation STEP 4 Levelling the refrigerator CAUTION • When installed, the refrigerator must be leveled on a flat, solid floor. Not leveling the refrigerator can cause damage to the refrigerator or physical injury. • Levelling must be performed with the refrigerator empty. Make sure no food items are inside the refrigerator.
  • Page 31 To adjust the height of a door 1. Check the height difference between the doors, and then lift up and hold the door with the lower height. 2. Insert a suitable-sized snap ring (A) between the door grommet (B) and the hinge as shown.
  • Page 32 Installation STEP 6 Attach the handles CAUTION The refrigerator handles must be oriented in the correct direction. • The fridge handles must be attached so that the holes on each face each other. • The freezer handle must be attached so that its hole faces downwards.
  • Page 33 3. Push the handle down, and then place the upper side of the handle onto the upper handle screw. 4. Insert the supplied wrench into the handle hole, and then turn it clockwise to tighten. 5. Repeat Steps 2 through 4 with the second refrigerator door handle.
  • Page 34 Installation 8. Insert the supplied wrench into the handle hole, and then turn it clockwise to tighten. STEP 7 Connect the water dispenser line A water dispenser with a filter is one of the helpful features on your new refrigerator. To help promote better health, the water filter removes unwanted particles from your water.
  • Page 35 3. Connect the water line installation kit (A) to the shutoff valve (B). Connect the water supply line to the refrigerator There are several items you must purchase to complete this connection. You may find these items sold as a kit at your local hardware store. •...
  • Page 36 Installation NOTE If you have to relocate the refrigerator after connecting the water line (C), make sure the joined section of the water line is straight. CAUTION Do not mount the water filter on any part of the refrigerator. This may damage the refrigerator.
  • Page 37 NOTE Only connect the water line to a potable water source. • If you have to repair or disassemble the water line, cut off “ of the plastic tubing to make sure you get a snug, leak-free connection. • You can test the water line quickly using a paper cup. Under normal conditions, the water dispenser can fill a 5 oz.
  • Page 38: Operations

    Operations Main panel Type A Type B 01 Fridge / Autofill Pitcher * 02 FlexZone™ / °F  °C 03 Freezer / Peak Demand Off 04 Ice Maker / Filter Reset 05 Water/Ice / Dispenser Lock 06 Network connection 07 Door Alarm / Control Lock 08 Sabbath Mode * applicable models only English...
  • Page 39 • If you set Control Lock on the main panel, the main panel locks automatically 1 minute after inactivity. • Bixby is a Samsung’s intelligence platform, and you can control the product with your voice. To use the voice command feature, you must connect the product with the SmartThings app on your phone.
  • Page 40 Operations 01 Fridge / Autofill Pitcher (3 sec) You can use the Fridge button to set the fridge temperature or to activate Power Cool. • Press Fridge repeatedly to select a desired temperature between 34 °F (1 °C) and 44 °F (7 °C). - The temperature indicator displays the currently set or selected temperature.
  • Page 41 If the Lock indicator ( ) is off, press and hold Fridge for 3 seconds to turn Autofill Pitcher on. Then, open the left door of the fridge and insert the water tank. Close the door and the water tank starts to fill with water up to the preset level. If the Lock Indicator ( ) is on, indicating Control Lock is active, press and hold Door Alarm for 3 seconds to deactivate Control Lock.
  • Page 42 Operations 02 FlexZone™ / °F  °C (3 sec) The FlexZone™ is a full-width drawer featuring temperature control. It has a temperature sensor that adjusts the amount of cold air allowed into the zone. • Press FlexZone™ repeatedly to select a desired mode. By default, Deli is selected. •...
  • Page 43 03 Freezer / Peak Demand Off (3 sec) You can use the Freezer button to set the freezer temperature or to activate Power Freeze. • Press Freezer repeatedly to select a desired temperature between 5 °F (-15 °C) and -8 °F (-23 °C). - The temperature indicator displays the currently set or selected temperature.
  • Page 44 Operations After about 6 months (and typically, about 300 gallons (1200 L) of water), the Filter indicator blinks red for several seconds when you open the door, reminding you that the filter needs to be replaced. When this happens, replace the filter, and then press and hold Filter Reset for 3 seconds.
  • Page 45 07 Door Alarm / Control Lock (3 sec) If the door is left open for more than 2 minutes, an alarm will sound and the alarm indicator will blink. You can toggle the alarm on and off by pressing Door Alarm. The alarm is enabled by factory default.
  • Page 46 Operations 08 Sabbath Mode The Sabbath mode stays active for 85 hours once it is activated. After that, it will be deactivated automatically. • To activate Sabbath Mode, press and hold Door Alarm and Water/Ice simultaneously for 5 seconds. When the refrigerator is in Sabbath mode, the buttons, the display, and the internal lights do not function.
  • Page 47: Smartthings

    NOTE • The SmartThings app is designed for Android 6.0 (Marshmallow) or later, iOS 10.0 or later, iPhone 6 or later, and is optimized for Samsung smartphones (Galaxy S and Galaxy Note series). • For improved performance, the SmartThings app is subject to change without notice or discontinued support according to the manufacturer’s policy.
  • Page 48 Operations Samsung account You are required to register your Samsung account to use the app. If you don’t have a Samsung account, follow the app’s onscreen instructions to create a free Samsung account. Getting started Turn on the device you want to connect, open the SmartThings app on your phone, and then follow the instructions below.
  • Page 49 Category Item Description Displays the desired temperature setting of the Fridge temperature fridge. Displays the current temperature of the Freezer temperature freezer. Monitoring FlexZone™ settings Displays the settings of the FlexZone™. Detects abnormal operations of the Diagnosis refrigerator. Checks the accumulated power consumption of Energy monitoring the refrigerator for the last 180 days.
  • Page 50: Smart Grid Function (Demand Response)

    Operations SMART GRID Function (Demand Response) When the refrigerator operates in SMART GRID (Demand Response) mode, the Energy Management Refrigerator function can control energy usage or delay the operation of some functions to save money when energy prices or demand are the highest. NOTE •...
  • Page 51 To check the MAC address 1. In this mode, the MAC address appears on the temperature panel (on both the freezer and the fridge sections of the panel) sequentially for 1 minute. Press and hold both Freezer and Fridge for 6 seconds. The temperature panel blinks.
  • Page 52 1. SGIP Open Standards (Smart Energy Profile 2.0 - http://www.csep.org/) - Energy Consumption Reporting - Demand Response 2. Samsung OPEN API - Operational Status, User Settings & Messages - ICE Maker Status: GET /icemaker/status/vs/0 - Door Open Alarm: GET /doors/vs/0...
  • Page 53: Dispenser Panel

    Dispenser panel 01 Water / Lock 02 Cubed Ice 03 Crushed Ice 01 Water / Lock (3 sec) To dispense chilled water, press Water. The corresponding Water indicator turns on. To prevent the use of the dispenser panel buttons and the dispenser lever, press and hold Water for more than 3 seconds.
  • Page 54: Special Features

    Operations Special features Water pitcher (Autofill Pitcher) (applicable models only) The Autofill Pitcher function lets you enjoy cold brewed tea in your refrigerator. 01 Lid 02 Sealed mouth 03 Infuser 04 Body To fill the Water pitcher 1. Grasp a handle groove of the sealed mouth, and then pull up to open the lid.
  • Page 55 5. To drink tea, open the door and detach the water pitcher. Pull it straight out. CAUTION • We recommend consuming fruit infused water within 24 hours. After that, the infused water can spoil over time. • You must clean the water pitcher after you have consumed the infused water. Also clean the water pitcher if you haven't used it for a long time.
  • Page 56 The indicator will then turn off. However, if the indicator continues to blink, there might be a system failure. Contact your local Samsung service center. • The Autofill Pitcher indicators blink if there is a leak. See page 40 for more information.
  • Page 57 Water/Ice dispenser Using the dispenser, you can dispense water with or without ice. The water dispenser offers 3 options: chilled water, cubed ice, and crushed ice. To dispense chilled water, press Water on the dispenser panel. Put a water glass under the dispenser, and then push the dispenser lever.
  • Page 58 CAUTION • If the ice making chime rings repeatedly, contact your waterline installer or a local Samsung service center. • Do not press Test repeatedly after the ice tray is filled with ice or water. Water may overflow or ice may jam.
  • Page 59 Water clouding Water supplied to the refrigerator flows through a core alkaline filter. During this filtering process, the water pressure of the water increases and the water becomes saturated with oxygen and nitrogen. This causes the water to look misty or cloudy temporarily when dispensed.
  • Page 60: Maintenance

    Maintenance Handling and care Ice bucket (applicable models only) If you do not dispense ice for an extended period, ice may form clumps inside the bucket. If this happens, remove and empty the ice bucket. 1. To remove the ice bucket, gently lift it up, and then pull it out slowly while holding the bottom of the bucket with one hand and the side with the other...
  • Page 61 CAUTION • Do not apply excessive force to the bucket cover. The cover may break. • Do not forcefully close the door. Water may spill over the ice maker. • To prevent injury, make sure to clean up any ice or water that has fallen on the floor. •...
  • Page 62 Maintenance Autofill pitcher (applicable models only) 1. Grasp a handle groove of the sealed mouth, and then pull up to remove. 2. Grasp both sides of the sealed mouth, and then lift to remove. 3. While slightly twisting the infuser, pull it out of the sealed mouth.
  • Page 63 Fridge shelves The appearance of the shelves differs by model. • To remove a shelf, fully open the corresponding door. Hold the front of the shelf, and then gently lift up and slide out. NOTE Do not lift up the shelf fully when removing or reinserting the shelf.
  • Page 64 Maintenance Slide in shelf You may slide-in the front half of the slide- in shelf to store more tall items. Gently pull the front half of the shelf in order to use it as a whole shelf again. Recommended slide in shelf location The slide-in shelf gives you more room in the fridge for tall items.
  • Page 65 Door bins • To remove the top door bin, hold the front sides of the bin, and then gently lift up to remove. • To reinsert, insert the door bin slightly above its final location making sure that the back of the bin is against the door. Hold the rear of the door bin with both hands, and then press down so that it fits snugly.
  • Page 66 Maintenance Fridge drawers Vegetable / fruit drawers Gently lift up the front of the drawer and slide out. • We recommend that you remove the door bins before removing the drawer. This is to prevent damage to the door bins. •...
  • Page 67 Freezer baskets Upper basket • To remove, fully slide open the freezer drawer. Push the upper basket to the end, and then pull up to remove. • To reinsert, align the front wheels of the upper basket with the end of the lower basket.
  • Page 68 Maintenance Freezer basket divider Loosen and remove the screw from the lower side of the divider. Then, pull straight up to remove the divider. English Untitled-1 68 2021-06-22 4:44:30...
  • Page 69: Cleaning

    Cleaning Interior and exterior WARNING • Do not use benzene, thinner, home/car detergent, or Clorox™ to clean the refrigerator. They may damage the surface of the refrigerator and cause a fire. • Do not spray water onto the refrigerator. This may cause electric shock. Regularly use a dry cloth to remove all foreign substances such as dust or water from the power plug terminals and contact points.
  • Page 70: Replacement

    • Do not use third-party water filters. Use only Samsung-provided or -approved filters. • Unapproved filters may leak and damage the refrigerator, causing electric shock. Samsung is not responsible for any damage that may occur from use of third-party water filters.
  • Page 71 Remove the water filter. For more information or servicing, contact a licensed plumbing professional. Ordering a new filter To purchase a new water filter, contact a local Samsung service center or visit www. samsungparts.com on the web. LED Lamps To replace the lamps of the refrigerator, contact a local Samsung service center.
  • Page 72: Troubleshooting

    Before calling for service, review the symptoms and recommended solutions below. If none of the suggested solutions resolve your problem, please visit our website at www. samsung.com or call Samsung Customer Care at 1-800-SAMSUNG (726-7864). Note that you will be charged for any service visits in which no defects were found.
  • Page 73 Symptom Possible causes Solution • To prevent condensation from forming, the refrigerator has heat-proof piping in the front corners. If the ambient temperature rises, this equipment may not work effectively. This is • Refrigerator has heat-proof not a system failure. Interior wall is hot.
  • Page 74 Troubleshooting Condensation Symptom Possible causes Solution • Remove the moisture and • If door is left open, do not leave a door open moisture enters the for extended periods of Condensation forms refrigerator. time. on the interior walls. • Food with high moisture •...
  • Page 75 Water does not dispense. • Dispenser panel Lock is • Deactivate dispenser panel activated. Lock. • Use only Samsung-provided or approved filters. • A third-party water filter • Unapproved filters may was installed. leak and damage the refrigerator.
  • Page 76: Do You Hear Abnormal Sounds From The Refrigerator

    Before calling for service, review the information below. If you still have questions about sounds your refrigerator is making, please call Samsung Customer Care at 1-800-SAMSUNG (726-7864). Note that you will be charged for any service visits related to normal operating sounds in which no defects were found.
  • Page 77 • During a defrost cycle, water may drip on the defrost heater, causing sizzling sounds. HiSS! • As the refrigerator cools or freezes, refrigerant gas moves through sealed pipes, causing bubbling sounds. Bubbling! • As the refrigerator temperature increases or decreases, plastic parts contract and expand, creating knocking noises.
  • Page 78: Smartthings

    • The old Samsung Smart Refrigerator app cannot connect with fails to operate. Samsung Smart Home models. • You must log into your Samsung account to use the app. The SmartThings • Make sure that your router is operating normally.
  • Page 79: Smart Grid (Applicable Models Only)

    Management System) supporting SEP (Smart Energy profile). • Download the SmartThings app from the Google Play Store, Apple App Store, or Samsung Galaxy Apps. • Install and run the SmartThings app on your smartphone. • Make sure that your home router is operating normally with proper Internet service and connection.
  • Page 80: Limited Warranty (U.s.a.)

    If the product is located in an area where service by a SAMSUNG authorized servicer is not available, you may be responsible for a trip charge or required to bring the product to a SAMSUNG authorized service center for service.
  • Page 81 Visits by an authorized servicer to explain product functions, maintenance or installation are not covered by this limited warranty. Please contact SAMSUNG at the number below for assistance with any of these issues.
  • Page 82 PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Some states do not allow exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.
  • Page 83: Warranty Information (Canada)

    Warranty Information (CANADA) If your refrigerator needs service Do not hesitate to call any Samsung Authorized Service Center nearby giving them your name, address and telephone number if your product is not functioning properly. Limited Warranty for Original Purchaser This Samsung product is warranted by Samsung Electronics Canada Inc. (hereafter referred...
  • Page 84: Obligation To The Original Owner

    This warranty is valid only on products purchased and used in Canada. SAMSUNG CUSTOMER CARE CENTER Samsung Electronics Canada Inc. 2050 Derry Road West...
  • Page 85: Regulatory Notice

    Regulatory Notice FCC Notice FCC CAUTION: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Contains Transmitter Module FCC ID: A3LCWAP210M This device complies with Part 15 of FCC Rules. Operation is Subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received including interference that cause...
  • Page 86: Ic Notice

    Regulatory Notice IC Notice Contains Transmitter Module IC: 649E-CWAP210M The term “IC” before the radio certification number only signifies that Industry Canada technical specifications were met. Operation is subject to the following two conditions : (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
  • Page 87: Open Source Announcement

    The software included in this product contains open source software. You may obtain the complete corresponding source code for a period of three years after the last shipment of this product by sending an email to mailto:oss.request@samsung.com. It is also possible to obtain the complete corresponding source code in a physical medium such as a CD-ROM;...
  • Page 88 How-to Videos and Live Shows * Requires reader to be installed on your smartphone Contact SAMSUNG WORLD WIDE If you have any questions or comments relating to Samsung products, please contact the SAMSUNG Customer Care Center. Country Contact Center Web Site 1-800-SAMSUNG (726-7864) U.S.A...

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