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USER GUIDE 32"/55" 1080p, 60Hz, LED Insignia Roku TV Version 7.0 English NS-32DR420NA16/NS-55DR420NA16 Illustrations in this guide are provided for reference only and may differ from actual product appearance. Product design and specification may be changed without notice. Before using your new product, please read these instructions to prevent any damage.
CHILD SAFETY PROPER TELEVISION PLACEMENT MATTERS THE CONSUMER ELECTRONICS INDUSTRY CARES Manufacturers, retailers and the rest of the consumer electronics industry are committed to making home entertainment safe and enjoyable. As you enjoy your television, please note that all televisions - new and old- must be supported on proper stands or installed according to the manufacturer's recommendations.
Important Safety Instructions 12 Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use CAUTION caution when moving the cart/apparatus combination to RISK OF ELECTRIC SHOCK avoid injury from tip-over.
NS-32DR420NA16/ NS-55DR420NA16 Handling the LCD panel Outdoor antenna grounding • Your TV’s screen is made of glass. Do not drop your If an outside antenna or cable system is connected to TV or hit, jolt, or press hard against the LCD panel. If your TV, make sure that the antenna or cable system is the screen breaks, be careful of broken glass.
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End of life directives Non-active pixels Your TV may contain materials that are regulated for The LCD panel contains almost 3 million thin film environmental reasons. Your TV also contains transistors, which provide exceptionally sharp video materials that can be recycled and reused. To help quality.
NS-32DR420NA16/ NS-55DR420NA16 32"/55" 1080p, 60Hz, LED Insignia Roku TV Welcome Congratulations on the purchase of your new TV! Discover the joy of endless entertainment. After it's set up, you'll be able to access a world of streaming content channels that may include Netflix, YouTube, Crackle, CNET and literally thousands more.
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32"/55" 1080p, 60Hz, LED Insignia Roku TV 6 Follow movies coming soon • Use My Feed to choose from and follow a list of upcoming movies, and then watch for alerts each time one of your followed movies becomes available or changes price.
NS-32DR420NA16/ NS-55DR420NA16 Installing the stand or wall-mount bracket • If you want to place your TV on a table or in an entertainment center, go to Installing the stand. • If you want to mount your TV on a wall, go to Installing a wall-mount bracket.
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32"/55" 1080p, 60Hz, LED Insignia Roku TV 2 Align the TV stand(s) with the screw holes on the bottom of your TV, then secure the stand(s) to your TV with the four provided screws. Notes • The 32-inch model has one stand.
NS-32DR420NA16/ NS-55DR420NA16 Installing a wall-mount bracket Warnings • Your TV has four VESA mounting holes on the back. If you attach a wall-mount bracket to the back of your your TV, the bracket must be securely attached, using all four holes. If you do not use all four mounting holes, your TV may fall and cause property damage or personal injury.
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32"/55" 1080p, 60Hz, LED Insignia Roku TV 3 Remove the screws from the mounting holes on the back of your TV. 4 Attach the wall-mount bracket to your TV using the mounting holes on the back of your TV. See the instructions that came with the wall-mount bracket for information about how to correctly hang your TV.
NS-32DR420NA16/ NS-55DR420NA16 TV components Buttons The controls on your TV enable you to perform simple functions, but are not a substitute for the remote Your TV has built-in controls for adjusting basic control. Your TV has seven buttons on the right edge settings and several sets of jacks for connecting of the screen.
32"/55" 1080p, 60Hz, LED Insignia Roku TV Side jacks Back jacks # Item Description Connect an HDMI device to this Item Description jack. For more information, see Press and hold reset for 15 seconds HDMI (best) on pages 16, 20, for factory reset.
NS-32DR420NA16/ NS-55DR420NA16 Remote control Button Description —Moves the highlight up one item. —Moves the highlight down one item. —Moves the highlight left, if possible (if a < hint appears). When watching TV, displays your channel list. When playing most streaming videos, skips backward in the video.
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32"/55" 1080p, 60Hz, LED Insignia Roku TV Button Description Button Description Dedicated buttons show the logo of a featured streaming Turns volume down one setting with each press. Press and content provider. Pressing a button turns your TV on (if your hold to turn volume down rapidly.
NS-32DR420NA16/ NS-55DR420NA16 What connection should I Connection type and Cable connector use? jack Your TV has several connection types for connecting SPDIF optical devices to your TV. digital audio output For the best video quality, you should connect a device to the best available connection.
32"/55" 1080p, 60Hz, LED Insignia Roku TV Connecting a cable or satellite box Many cable or satellite TV boxes have more than one connection type. To get the best video, you should use the best connection type available. For more information, see What connection should I use? on page 15.
NS-32DR420NA16/ NS-55DR420NA16 AV (composite video) (good) Notes Cables are often color-coded to match color-coded jacks. Cable wall jack On your TV AV cable AV cable Audio cable connector connectors Cable or satellite box AV jack Analog audio jacks Back of TV 1 Make sure that your TV’s power cord is unplugged and all connected devices are turned off.
32"/55" 1080p, 60Hz, LED Insignia Roku TV Coaxial (good) Cable or Cable satellite box wall jack On your TV Coaxial cable connector Coaxial cable ANT / CABLE IN jack Back of TV 1 Make sure that your TV’s power cord is unplugged and all connected devices are turned off.
NS-32DR420NA16/ NS-55DR420NA16 Connecting an antenna or cable TV (no box) Antenna or cable TV (no box) On your TV Coaxial cable connector Coaxial cable ANT / CABLE IN jack Back of TV 1 Make sure that your TV’s power cord is unplugged and all connected devices are turned off.
32"/55" 1080p, 60Hz, LED Insignia Roku TV Connecting a DVD or Blu-ray player Many DVD or Blu-ray players have more than one connection type. To get the best video, you should use the best connection type available. For more information, see What connection should I use? on page 15.
NS-32DR420NA16/ NS-55DR420NA16 AV (composite video) (good) Note Cables are often color-coded to match color-coded jacks. On your TV DVD or Blu-ray player AV cable AV cable Audio cable connector connectors AV jack Analog audio jacks Back of TV 1 Make sure that your TV’s power cord is unplugged and the DVD or Blu-ray player is turned off.
32"/55" 1080p, 60Hz, LED Insignia Roku TV Connecting a game console Many game consoles have more than one connection type. To get the best video, you should use the best connection type available. For more information, see What connection should I use? on page 15.
NS-32DR420NA16/ NS-55DR420NA16 AV (composite video) (good) Note Cables are often color-coded to match color-coded jacks. On your TV Game console Console-specific AV cable AV cable Audio cable connector connectors AV jack Analog audio jacks Back of TV 1 Make sure that your TV’s power cord is unplugged and the game console is turned off.
32"/55" 1080p, 60Hz, LED Insignia Roku TV Connecting a computer You can use an HDMI jack on your TV to connect to a computer. On your TV HDMI cable connector HDMI cable HDMI jack Back of TV 1 Make sure that your TV’s power cord is unplugged and the computer is turned off.
NS-32DR420NA16/ NS-55DR420NA16 Connecting a USB flash drive You can use the USB jack on your TV to view photos and videos and listen to music stored on a USB flash drive. Side of TV USB flash drive 1 Plug a USB flash drive into the USB port on the side of your TV.
32"/55" 1080p, 60Hz, LED Insignia Roku TV Connecting headphones When you connect headphones, your TV speakers are muted and sound only plays through the headphones. Warning Loud noise can damage your hearing. When using headphones, use the lowest volume setting on your headphones that still lets you hear the sound.
NS-32DR420NA16/ NS-55DR420NA16 Connecting external speakers or a sound bar When you connect external speakers or a sound bar, sound plays through your TV speakers and the external speakers or sound bar. You can connect external speakers or a sound bar using: •...
32"/55" 1080p, 60Hz, LED Insignia Roku TV Digital audio using the HDMI 1/ARC jack Your TV can send sound to an ARC device, like an AV receiver, to create a home theater that uses two or more speakers. When you connect external speakers or a sound bar, sound plays through your TV speakers and the external speakers or sound bar.
NS-32DR420NA16/ NS-55DR420NA16 Analog audio When you connect an analog system or sound bar to the jack, your TV speakers are muted. Side of TV Analog speaker system On your TV Sound bar Audio cable connector Audio cable jack 1 Make sure that your TV’s power cord is unplugged and the analog speaker system or sound bar is turned off.
32"/55" 1080p, 60Hz, LED Insignia Roku TV Connecting a home theater system with multiple devices You can connect an AV receiver and your devices to create a home theater. Cable or satellite box DVD or Blu-ray player AV receiver Antenna or cable TV...
NS-32DR420NA16/ NS-55DR420NA16 Connecting power You should connect devices before you connect the power cord. When you are adding devices, make sure that the power cable is unplugged from the power outlet. 32-inch model 55-inch model 1 Connect the AC power cord to the power connector on the back of your TV.
32"/55" 1080p, 60Hz, LED Insignia Roku TV Installing remote control batteries Open the back of your TV remote control and insert two AAA batteries, observing the proper orientation. Reattach the back cover. Remote control on page explains how to use the remote control in each of your TV’s operating modes.
2 The power-on screen appears and the status light blinks slowly for a few more seconds. The power-on screen displays the Insignia Roku TV logo while your TV starts up. 3 After a few seconds, Guided Setup starts: 4 If your TV prompts you for a language, press the DOWN arrow on the remote control to highlight your preferred language.
32"/55" 1080p, 60Hz, LED Insignia Roku TV Setting up your TV With the first Guided Setup screen on your TV, follow these steps to set it up: 1 Press the OK or RIGHT arrow on the remote control to go to the next screen: 2 Press OK to select Set up for home use.
NS-32DR420NA16/ NS-55DR420NA16 Other options: • Connect to the Internet later —If you’re unable to connect to the Internet, that’s OK. You can skip this step and use your TV to watch broadcasts, play games, and watch DVDs. If you want to connect later, it's easy. We’ll show you how Benefits of connecting on page 41.
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32"/55" 1080p, 60Hz, LED Insignia Roku TV 6 Your TV needs to know the local time zone so that it can correctly display time information about the program you are currently watching. If your TV is unable to automatically determine the local time zone, it prompts you to choose your time zone from a list.
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NS-32DR420NA16/ NS-55DR420NA16 8 Using a compatible computer, tablet, or smartphone with an Internet connection, go to the web address Why do I need a Roku Account? displayed on the screen and enter the code that appears You need a Roku Channel Store account for several on your screen.
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32"/55" 1080p, 60Hz, LED Insignia Roku TV 10 Connect all the devices you plan to use with your TV, turn them all on, and then select Everything is plugged in and turned on. Your TV now takes you step by step through each of its inputs and asks what kind of device you have connected.
NS-32DR420NA16/ NS-55DR420NA16 Connected TV Home screen Here is a typical Home screen from an TV that’s connected to the Internet and paired with a Roku account. Hint–Press Press Highlighted RIGHT to see options when item–Press OK to TV inputs Home menu...
32"/55" 1080p, 60Hz, LED Insignia Roku TV Non-connected TV Home screen Here is a typical Home screen from a TV that is not connected to the Internet. Press Highlighted Hint–Press options when RIGHT to see item–Press OK to TV inputs...
NS-32DR420NA16/ NS-55DR420NA16 Benefits of connecting Connecting brings out your TV's full potential! Make any night a movie night Thousands of movies to choose from, across all major streaming movie channels like Netflix, Cineplex Store, Crackle, and more. You’ll never run out of something new to watch.
32"/55" 1080p, 60Hz, LED Insignia Roku TV But what if I didn’t connect my TV? What if you went through Guided Setup and chose Connect to the Internet later? No worries. Your TV makes it easy to connect whenever you want. As you move around the Home screen, you’ll see several places where you can start the connection process.
NS-32DR420NA16/ NS-55DR420NA16 How do I set up the TV tuner? Setting up the TV tuner is easy—your TV does most of the work. You just have to answer a couple of questions. 1 Make sure your antenna (sold separately) or TV cable is connected to your TV’s ANT/CABLE input.
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32"/55" 1080p, 60Hz, LED Insignia Roku TV 6 Wait while your TV scans for broadcast (antenna TV) stations... … and then cable TV channels. Cable TV channels are channels from a cable TV provider that you can receive by connecting their cable directly to your TV (unscrambled NTSC, ATSC, and QAM channels, if you’re the kind of person who is interested in the details).
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NS-32DR420NA16/ NS-55DR420NA16 7 When the channel scans finish, your TV shows the number of channels it added. Scanning for channels can take several minutes. Repeat the channel scan from time to time to make sure you are receiving all of the latest channels.
32"/55" 1080p, 60Hz, LED Insignia Roku TV Using your TV This section provides information on using the day-to-day features of your TV. Status light Your TV has a single status light on the front panel. It goes on and off and blinks in different ways depending on the...
NS-32DR420NA16/ NS-55DR420NA16 Viewing program information To view information about the current program, press OK. Your TV displays a banner at the bottom of the screen with as much information as is available in the program data streamstream, as shown in the following example.
32"/55" 1080p, 60Hz, LED Insignia Roku TV Playing content from USB storage devices Your TV has a USB port that can be used to play personal music, video, and photo files from a personal USB flash drive or hard disk. If your TV is connected to the Internet, your Home screen has the Roku Media Player tile. If your TV has not been connected to the Internet, the Home screen has the USB Media Player tile.
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NS-32DR420NA16/ NS-55DR420NA16 To connect your TV to the restricted network: 1 Either during Guided Setup or after selecting Settings > Network > Set up new Wi-Fi connection, you’re presented with a list of available networks. 2 If you select a network that requires interaction to grant access to the Internet, the TV detects that additional information is needed and displays the following prompt.
32"/55" 1080p, 60Hz, LED Insignia Roku TV 4 Use a phone, tablet, or wireless-enabled computer to detect wireless networks. In most cases, you can simply open the device’s Wi-Fi Settings or Network Settings screen to start scanning. Note The phone, tablet, or computer must be on the same wireless network to which you are connecting the TV.
NS-32DR420NA16/ NS-55DR420NA16 Options menu The Options menu for each TV input provides settings for controlling the appearance of the picture and the quality of the audio. To view the Options menu, press whenever you are watching a TV input or streaming a video. The Options menu is a...
32"/55" 1080p, 60Hz, LED Insignia Roku TV • Captioning track—Selects which caption track to display when Closed Captioning is on. This setting remains in effect on all inputs that provide captions. • SAP—Selects whether to play a secondary audio program or multichannel television sound, and which choice to play.
NS-32DR420NA16/ NS-55DR420NA16 • Color—Adjusts the intensity of colors in the picture. A setting of 0 removes all color and displays a black and white picture. • Tint—Adjusts the color balance from green to red to obtain accurate colors in the picture.
32"/55" 1080p, 60Hz, LED Insignia Roku TV My Feed Use My Feed to find out when you can watch movies coming soon, and to get updates on movies, TV shows, and actors that you are following. Movies Coming Soon My Feed gives you updates on your list of movies that are coming soon to theaters. With My Feed, you’ll know when your favorite movie is ready to stream, the channels it is on, and how much it will cost.
NS-32DR420NA16/ NS-55DR420NA16 You can check which streaming channels are included in Roku Search by going to the Search screen, clearing all previous searches to reveal the search instructions, and then watching the channel tiles cycle at the bottom of the screen.
32"/55" 1080p, 60Hz, LED Insignia Roku TV Using the Roku Channel Store The Streaming Channels menu option takes you to the Roku Channel store, where you can add new streaming channels to your TV. Tips • The Streaming Channels menu option is available only if your TV is connected to the Internet.
NS-32DR420NA16/ NS-55DR420NA16 Customizing your TV There are several things you can do to personalize your TV. Rearrange tiles Whenever you add a TV input tile, it’s added at the top of your Home screen. Whenever you add a new streaming channel from the Roku Channel Store, it’s added at the bottom of your Home screen.
32"/55" 1080p, 60Hz, LED Insignia Roku TV Edit broadcast TV channel lineup When you set up the TV tuner as described in Setting up Antenna TV on page 42, your TV adds all the channels with good signals that it could detect in your area. It’s likely that you now have more channels than you want in your channel list.
NS-32DR420NA16/ NS-55DR420NA16 Remove unwanted tiles It’s easy to remove unused TV inputs and unwanted channel or app tiles. For example, if you never use the HDMI 3 input, or if you don’t like the weather app you added from the Roku Channel Store, you can remove them from your Home screen.
32"/55" 1080p, 60Hz, LED Insignia Roku TV Power on settings Power on settings tell your TV what to do when you turn on the power. To configure the power on settings, from the Home screen menu, navigate to Settings > System > Power > Power on. Highlight the power on location from the list, and then press OK to select it.
NS-32DR420NA16/ NS-55DR420NA16 Configure parental controls Parental controls enable you to control whether the members of your household can view certain kinds of broadcast TV programs. When a program or feature is blocked, you can unblock it by entering a parental control PIN that only you know.
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32"/55" 1080p, 60Hz, LED Insignia Roku TV Enabling parental control of TV shows The first step in blocking TV shows is to enable parental control of TV shows. This setting is provided separately to make it easier for you to turn parental control of TV shows on and off without disturbing their settings.
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NS-32DR420NA16/ NS-55DR420NA16 Blocking based on Other ratings Your TV can block programs having ratings that had not been defined when your TV was manufactured. It does this by detecting a new Rating Region Table in a program and then downloading the new table and displaying its rating in the Parental controls.
32"/55" 1080p, 60Hz, LED Insignia Roku TV Blocking unrated programs Some broadcast TV shows and movies are assigned a rating of “Unrated”. Whether or not such programs contain content that is objectionable to you cannot be determined. However, you can choose to block such programs.
NS-32DR420NA16/ NS-55DR420NA16 Changing the parental control PIN To change your parental control PIN: 1 From the Home screen menu, navigate to Settings >Parental controls, and then enter your parental control PIN. 2 In the Parental controls screen, highlight Change PIN.
32"/55" 1080p, 60Hz, LED Insignia Roku TV • Private network—If your wireless network name is hidden, it won’t appear in the list. Select Private network to display an on-screen keyboard, and use it to enter your network name. Unless you changed the factory-set network name, you can find the name (also called SSID) on a label on the router.
NS-32DR420NA16/ NS-55DR420NA16 • Background opacity—Choose from a list of opacity settings for the background of the caption. This setting determines how much the area behind the caption background shows through the background. A value of 100% blocks all of the content behind the background. As you move the highlight to each setting, you can see a sample of the result in an adjacent panel.
32"/55" 1080p, 60Hz, LED Insignia Roku TV Changing the audio mode Your TV has two audio modes, accessed by navigating in the Home screen menu to Settings>Audio>Audio mode: • Stereo—Use this setting for internal speakers, headphones, and external stereo amplifiers connected through the HDMI1 (ARC), SPDIF, or headphone jack.
NS-32DR420NA16/ NS-55DR420NA16 Enabling HDMI ARC HDMI1 (ARC) is the audio return channel that is available on one of your TV’s HDMI ports. The audio return channel enables you to send a Dolby Digital audio signal back to a home theater receiver that is also sending an audio and video signal into your TV.
If your TV is not connected to the Internet, you can still get updates by using a USB flash drive. You can download an updated User Guide that matches your Roku TV software version from the Insignia web site at: www.insigniaproducts.com/support.html...
NS-32DR420NA16/ NS-55DR420NA16 Checking for updates on a connected TV If you’re one of those people who has to have the latest, most up-to-date features the moment they are available, you can check for updates as often as you want. To check for updates, navigate to Settings > System > System update, and then select Check now. Your TV responds either with a message saying that your TV is up to date, or with a message saying that an update is available.
32"/55" 1080p, 60Hz, LED Insignia Roku TV Other devices Screen Mirroring your phone or tablet Your TV has a feature called screen mirroring that lets you mirror your compatible smartphone or tablet on your TV. Share videos, photos, web pages, and more from compatible devices. This screen mirroring feature is in a 'beta' period, which lets you try it out and allows Roku to learn what needs to be improved—so don’t be surprised if it doesn’t work...
TV, then turn it on again. For the latest answers to Frequently Asked Questions, visit General Support & FAQs under the Support and Service section of the Insignia TV support website (www.insigniaproducts.com) and the Support section of the Roku website (www.roku.com).
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32"/55" 1080p, 60Hz, LED Insignia Roku TV Symptom Possible cause Try this... Broadcast TV may be • Try another channel. The station may be experiencing experiencing problems problems. or may not be set up • If you are using an antenna and the signal strength is low, adjust the antenna or use a highly directional outdoor antenna or set-top antenna with a built-in amplifier.
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NS-32DR420NA16/ NS-55DR420NA16 Symptom Possible cause Try this... Cables may not be • Make sure that the antenna or cable TV is connected correctly connected correctly and securely. See Connecting a cable or satellite box page Connecting an antenna or cable TV (no box) page 19.
32"/55" 1080p, 60Hz, LED Insignia Roku TV Symptom Possible cause Try this... Light in the viewing area • Make sure that the room is not too bright. Light reflecting off may be interfering the screen can make the picture difficult to see.
NS-32DR420NA16/ NS-55DR420NA16 General Symptom Possible cause Try this... Power cord may not be • Make sure that the power cord is correctly connected to both connected correctly your TV power connector and power outlet. See Connecting power on page 31. You should see an LED in the front of your TV panel when a button on the remote is pressed.
32"/55" 1080p, 60Hz, LED Insignia Roku TV Symptom Possible cause Try this... Some features The wrong TV mode may • You may have Set up for store mode when you set up your are not be selected TV. Store use mode is for retail environments only. In Store use available mode, some of your TV’s features are missing or limited.
NS-32DR420NA16/ NS-55DR420NA16 CEC-compatible devices Symptom Possible cause Try this... Cables may not be • Make sure that the HDMI cable is connected securely to your connected correctly TV and the device. • Make sure that the device is connected to your TV with an HDMI cable.
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32"/55" 1080p, 60Hz, LED Insignia Roku TV Symptom Possible cause Try this... Connected device may • Make sure that the device is turned on. not be turned on Line-of-sight obstructed • Make sure that no objects (or pets) are obstructing the line-of-sight from the remote control to the remote sensor on the front of your TV and the device.
ENERGY STAR qualified After your Roku Account is created, you can link your Insignia Roku TV to your account. By using the Insignia Roku TV, you agree to the Internet connectable following disclaimer. For the avoidance of doubt, the content...
IMPORTANT: READ THIS AGREEMENT CAREFULLY IF YOU HAVE where appropriate, the applicable third party licenses, you have a ANY INSIGNIA ROKU TV ALSO REVIEW THE IMPORTANT non-exclusive, non-transferable license to run the Software and any PRODUCT INFORMATION GUIDE BEFORE POWERING UP YOUR updated versions provided to you by Roku, only in and as INSIGNIA ROKU TV FOR THE FIRST TIME.
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32"/55" 1080p, 60Hz, LED Insignia Roku TV NO WARRANTY FROM ROKU; Limitation of YOU AND ROKU AGREE THAT, EXCEPT FOR THE CLAIMS IDENTIFIED IN PARAGRAPH 4 OF THIS SECTION BELOW, LIABILITY ANY AND ALL CLAIMS BETWEEN YOU AND ROKU YOUR warranty with respect to the Television is provided by THE SHALL BE FINALLY SETTLED BY BINDING ARBITRATION.
12980 Saratoga Avenue, Suite D Saratoga, CA 95070 or by email to www.customerservice@roku.com. Last Updated: October 20, 2015 If You desire to contact Insignia, please send your correspondence by mail to Best Buy 7601 Penn Ave South, Richfield, MN 55423 U.S.A.
Insignia repair center or store personnel, WARRANTY ON THIS PRODUCT, INCLUDING, BUT NOT LIMITED TO, Insignia will (at its sole option): (1) repair the Product with new or LOST DATA, LOSS OF USE OF YOUR PRODUCT, LOST BUSINESS OR rebuilt parts;...
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