Insignia NS-24ER310NA17 User Manual
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Insignia NS-24ER310NA17 User Manual

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24"/32" 720P, 60Hz
48" 1080P, 60Hz
LED Roku TV
English
Version 7.0
NS-24ER310NA17/NS-32DR310NA17/NS-48DR510NA17
Before using your new product, please read these instructions to prevent any damage.
Illustrations in this guide are provided for
reference only and may differ from actual
product appearance. Product design and
specification may be changed without notice.
USER GUIDE

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  • Page 1 24"/32" 720P, 60Hz 48" 1080P, 60Hz LED Roku TV English Version 7.0 NS-24ER310NA17/NS-32DR310NA17/NS-48DR510NA17 Illustrations in this guide are provided for reference only and may differ from actual product appearance. Product design and specification may be changed without notice. Before using your new product, please read these instructions to prevent any damage.

  • Page 2: Table Of Contents

    Contents CHILD SAFETY ............. . . 1 Important Safety Instructions .
  • Page 3 Contents AV (good) ............... . 32 24"...
  • Page 4 Contents Benefits of connecting ............60 Connecting brings out your TV's full potential!.
  • Page 5 Contents Remove unwanted tiles............78 Change themes .
  • Page 6 Legal notices ............. .103 One-year limited warranty - Insignia Televisions ......107...

  • Page 7: Child Safety

    CHILD SAFETY PROPER TELEVISION PLACEMENT MATTERS THE CONSUMER ELECTRONICS INDUSTRY CARES Manufacturers, retailers and the rest of the consumer electronics industry are committed to making home entertainment safe and enjoyable. As you enjoy your television, please note that all televisions - new and old - must be supported on proper stands or installed according to the manufacturer's recommendations.

  • Page 8: Important Safety Instructions

    NS-24ER310NA17/NS-32DR310NA17/NS-48DR510NA17 Important Safety Instructions 12 Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use CAUTION caution when moving the cart/apparatus combination to RISK OF ELECTRIC SHOCK avoid injury from tip-over.

  • Page 9: Caution

    Handling the LCD panel Outdoor antenna grounding • Your TV’s screen is made of glass. Do not drop your If an outside antenna or cable system is connected to TV or hit, jolt, or press hard against the LCD panel. If your TV, make sure that the antenna or cable system is the screen breaks, be careful of broken glass.
  • Page 10 NS-24ER310NA17/NS-32DR310NA17/NS-48DR510NA17 End of life directives Non-active pixels Your TV may contain materials that are regulated for The LCD panel contains almost 3 million thin film environmental reasons. Your TV also contains transistors, which provide exceptionally sharp video materials that can be recycled and reused. To help quality.

  • Page 11: Welcome

    24"/32" 720P, 48" 1080P, 60Hz, LED Roku TV 24"/32" 720P, 48" 1080P, 60Hz, LED Roku TV Welcome Congratulations on the purchase of your new TV! Discover the joy of endless entertainment. After it's set up, you'll be able to access a world of streaming content channels that may include Netflix, YouTube, Crackle, CNET and literally thousands more.
  • Page 12 NS-24ER310NA17/NS-32DR310NA17/NS-48DR510NA17 6 Follow movies coming soon • Use My Feed to choose from and follow a list of upcoming movies, and then watch for alerts each time one of your followed movies becomes available or changes price. Note My Feed is not available in the Roku App for Windows devices in the United States or Canada.

  • Page 13: Installing The Stand(S) Or Wall-Mount Bracket

    24"/32" 720P, 48" 1080P, 60Hz, LED Roku TV Installing the stand(s) or wall-mount bracket • If you want to place your TV on a table or in an entertainment center, go to Installing the stand(s). • If you want to mount your TV on a wall, go to Installing a wall-mount bracket.

  • Page 14: 32" Model

    NS-24ER310NA17/NS-32DR310NA17/NS-48DR510NA17 2 Align the TV stand with the screw holes on the bottom of your TV, then secure the stand to your TV with the four provided screws. Screw type Screw length # of screws 15 mm 32" model Note •...

  • Page 15: 48" Model

    24"/32" 720P, 48" 1080P, 60Hz, LED Roku TV 2 Align the TV stands with the screw holes on the bottom of your TV, then secure the stands to your TV with the four provided screws. Screw type Screw length # of screws 15 mm 48"...
  • Page 16 NS-24ER310NA17/NS-32DR310NA17/NS-48DR510NA17 2 Align the TV stands with the screw holes on the bottom of your TV, then secure the stands to your TV with the four provided screws. Screw type Screw length # of screws 15 mm www.insigniaproducts.com...

  • Page 17: Installing A Wall-Mount Bracket

    24"/32" 720P, 48" 1080P, 60Hz, LED Roku TV Installing a wall-mount bracket Warnings • Your TV has four VESA mounting holes on the back. If you attach a wall-mount bracket to the back of your TV, the bracket must be securely attached, using all four holes.
  • Page 18 NS-24ER310NA17/NS-32DR310NA17/NS-48DR510NA17 2 If the TV stand(s) are installed, remove the four screws that secure the stand(s) to your TV. 24" model 32" model 48" model www.insigniaproducts.com...
  • Page 19 24"/32" 720P, 48" 1080P, 60Hz, LED Roku TV 3 Attach the wall-mount bracket to your TV using the mounting holes on the back of your TV. See the instructions that came with the wall-mount bracket for information about how to correctly hang your TV. Notes •...

  • Page 20: Tv Components

    NS-24ER310NA17/NS-32DR310NA17/NS-48DR510NA17 TV components Front features 24" model Your TV has built-in controls for adjusting basic settings and several sets of jacks for connecting devices to your TV. This section contains information about: • Package contents • Front features • Side jacks •...

  • Page 21: Side Jacks

    24"/32" 720P, 48" 1080P, 60Hz, LED Roku TV Side jacks Item Description Note Press and hold reset for 15 seconds for a factory reset. See What if I can’t Images do not necessarily represent the exact 1 RESET access the Factory Reset option? design of your television.
  • Page 22 NS-24ER310NA17/NS-32DR310NA17/NS-48DR510NA17 48" model Item Description Connect an HDMI device to this jack. For more information, see HDMI (best) on pages 22, 30, or Connecting a computer page 38. 5 HDMI1 (ARC) Connect an ARC-enabled home theater receiver to this jack. For...

  • Page 23: Back Jacks

    24"/32" 720P, 48" 1080P, 60Hz, LED Roku TV Back jacks # Item Description 24" or 32" model —Press to turn on your TV when your TV is off (in standby Note mode). Press and hold to turn off your TV when TV is on. Images do not necessarily represent the exact design of your television.
  • Page 24 NS-24ER310NA17/NS-32DR310NA17/NS-48DR510NA17 48" model # Item Description —Press to turn on your TV when your TV is off (in standby mode). Press and hold to turn off your TV when TV is on. Warning: When your TV is off, power still flows through it. To completely disconnect power, unplug the power cord.

  • Page 25: Remote Control

    24"/32" 720P, 48" 1080P, 60Hz, LED Roku TV Remote control Button Description —Moves the highlight up one item. —Moves the highlight down one item. —Moves the highlight left, if possible (if a < hint appears). When watching TV, displays your channel list. When playing most streaming videos, skips backward in the video.
  • Page 26 NS-24ER310NA17/NS-32DR310NA17/NS-48DR510NA17 Button Description Button Description Dedicated buttons show the logo of a featured streaming Turns volume down one setting with each press. Press and content provider. Pressing a button turns your TV on (if your hold to turn volume down rapidly. A volume indicator shows...

  • Page 27: What Connection Should I Use

    24"/32" 720P, 48" 1080P, 60Hz, LED Roku TV What connection should I Connection type and Cable connector use? jack Your TV has several connection types for connecting Digital optical devices to your TV. audio output For the best video quality, you should connect a device to the best available connection.

  • Page 28: Connecting A Cable Or Satellite Box

    NS-24ER310NA17/NS-32DR310NA17/NS-48DR510NA17 Connecting a cable or satellite box Many cable or satellite TV boxes have more than one connection type. To get the best video, you should use the best connection type available. For more information, see What connection should I use? on page 21.

  • Page 29: 48"Model

    24"/32" 720P, 48" 1080P, 60Hz, LED Roku TV 48"model Note If your TV is the 24" or 32" model, go to 24" or 32" model on page 22. Side of TV On your TV Cable or satellite box HDMI cable connector HDMI cable HDMI jack...

  • Page 30: Av (Good)

    NS-24ER310NA17/NS-32DR310NA17/NS-48DR510NA17 AV (good) Note Cables are often color-coded to match color-coded jacks. 24" or 32" model Note If your TV is the 48" model, go to 48" model on page 25. Note Images do not necessarily represent the exact design of your television.

  • Page 31: 48" Model

    24"/32" 720P, 48" 1080P, 60Hz, LED Roku TV 48" model Note If your TV is the 24" or 32" model, go to 24" or 32" model on page 24. On your TV Cable or satellite box AV cable AV cable Audio cable connector connectors...

  • Page 32: Coaxial (Good)

    NS-24ER310NA17/NS-32DR310NA17/NS-48DR510NA17 Coaxial (good) 24" or 32" model Note If your TV is the 48" model, go to 48" model on page 27. Note Images do not necessarily represent the exact design of your television. Cable or satellite box On your TV...

  • Page 33: 48" Model

    24"/32" 720P, 48" 1080P, 60Hz, LED Roku TV 48" model Note If your TV is the 24" or 32" model, go to 24" or 32" model on page 24. Side of TV On your TV Cable or satellite box Coaxial cable Coaxial cable connector ANT/CABLE IN...

  • Page 34: Connecting An Antenna Or Cable Tv (No Box)

    NS-24ER310NA17/NS-32DR310NA17/NS-48DR510NA17 Connecting an antenna or cable TV (no box) 24" or 32" model Note If your TV is the 48" model, go to 48" model on page 29. Note Images do not necessarily represent the exact design of your television.

  • Page 35: 48" Model

    24"/32" 720P, 48" 1080P, 60Hz, LED Roku TV 48" model Note If your TV is the 24" or 32" model, go to 24" or 32" model on page 28. Side of TV On your TV Antenna or cable TV (no box) Coaxial cable connector...

  • Page 36: Connecting A Dvd Or Blu-Ray Player

    NS-24ER310NA17/NS-32DR310NA17/NS-48DR510NA17 Connecting a DVD or Blu-ray player Many DVD or Blu-ray players have more than one connection type. To get the best video, you should use the best connection type available. For more information, see What connection should I use? on page 21.

  • Page 37: 48" Model

    24"/32" 720P, 48" 1080P, 60Hz, LED Roku TV 48" model Note If your TV is the 24" or 32" model, go to 24" or 32" model on page 30. Side of TV On your TV DVD or Blu-ray player HDMI cable connector HDMI cable HDMI jack...

  • Page 38: Av (Good)

    NS-24ER310NA17/NS-32DR310NA17/NS-48DR510NA17 AV (good) Note Cables are often color-coded to match color-coded jacks. 24" or 32" model Note If your TV is the 48" model, go to 48" model on page 33. Note Images do not necessarily represent the exact design of your television.

  • Page 39: 48" Model

    24"/32" 720P, 48" 1080P, 60Hz, LED Roku TV 48" model Note If your TV is the 24" or 32" model, go to 24" or 32" model on page 32. DVD or Blu-ray player On your TV AV cable AV cable Audio cable connector connectors...

  • Page 40: Connecting A Game Console

    NS-24ER310NA17/NS-32DR310NA17/NS-48DR510NA17 Connecting a game console Many game consoles have more than one connection type. To get the best video, you should use the best connection type available. For more information, see What connection should I use? on page 21. You can connect a game console using: •...

  • Page 41: 48" Model

    24"/32" 720P, 48" 1080P, 60Hz, LED Roku TV 48" model Note If your TV is the 24" or 32" model, go to 24" or 32" model on page 34. Side of TV On your TV Game console HDMI cable connector HDMI cable HDMI jack 1 Make sure that your TV’s power cord is unplugged and the game console is turned off.

  • Page 42: Av (Good)

    NS-24ER310NA17/NS-32DR310NA17/NS-48DR510NA17 AV (good) Note Cables are often color-coded to match color-coded jacks. 24" or 32" model Note If your TV is the 48" model, go to 48" model on page 37. Note Images do not necessarily represent the exact design of your television.

  • Page 43: 48" Model

    24"/32" 720P, 48" 1080P, 60Hz, LED Roku TV 48" model Note If your TV is the 24" or 32" model, go to 24" or 32" model on page 36. Game console On your TV Console-specific AV cable AV cable Audio cable connector connectors Back of TV...

  • Page 44: Connecting A Computer

    NS-24ER310NA17/NS-32DR310NA17/NS-48DR510NA17 Connecting a computer You can use an HDMI jack on your TV to connect to a computer. 24" or 32" model Note If your TV is the 48" model, go to 48" model on page 39. Note Images do not necessarily represent the exact design of your television.

  • Page 45: 48" Model

    24"/32" 720P, 48" 1080P, 60Hz, LED Roku TV 48" model Note If your TV is the 24" or 32" model, go to 24" or 32" model on page 38. Side of TV On your TV Computer HDMI cable connector HDMI cable HDMI jack 1 Make sure that your TV’s power cord is unplugged and the computer is turned off.

  • Page 46: Connecting A Usb Flash Drive

    NS-24ER310NA17/NS-32DR310NA17/NS-48DR510NA17 Connecting a USB flash drive You can use the USB 2.0 jack on your TV to view photos and videos and listen to music stored on a USB flash drive. 24" or 32" model Note If your TV is the 48" model, go to 48"...

  • Page 47: 48" Model

    24"/32" 720P, 48" 1080P, 60Hz, LED Roku TV 48" model Note If your TV is the 24" or 32" model, go to 24" or 32" model on page 40. Side of TV USB flash drive 1 Plug a USB flash drive into the USB port on the side of your TV. Caution Do not remove the USB flash drive or turn off your TV while using the USB flash drive.

  • Page 48: Connecting Headphones

    NS-24ER310NA17/NS-32DR310NA17/NS-48DR510NA17 Connecting headphones When you connect headphones, the TV speakers are muted and sound plays through the headphones. Warning Loud noise can damage your hearing. When using headphones, use the lowest volume setting on your headphones that still lets you hear the sound.

  • Page 49: 48" Model

    24"/32" 720P, 48" 1080P, 60Hz, LED Roku TV 48" model Note If your TV is the 24" or 32" model, go to 24" or 32" model on page 42. Side of TV • Connect the headphones to the jack on the side of your TV. www.insigniaproducts.com...

  • Page 50: Connecting External Speakers Or A Sound Bar

    NS-24ER310NA17/NS-32DR310NA17/NS-48DR510NA17 Connecting external speakers or a sound bar When you connect external speakers or a sound bar, sound plays through your TV speakers and the external speakers or sound bar. You can connect external speakers or a sound bar using the: •...

  • Page 51: 48" Model

    24"/32" 720P, 48" 1080P, 60Hz, LED Roku TV 48" model Note If your TV is the 24" or 32" model, go to 24" or 32" model on page 44. Side of TV On your TV Digital speaker system Digital optical audio cable connector Digital optical...

  • Page 52: Arc Jack

    NS-24ER310NA17/NS-32DR310NA17/NS-48DR510NA17 ARC jack Your TV can send sound to an ARC device, like an AV receiver, to create a home theater that uses two or more speakers. When you connect external speakers or a sound bar, sound plays through your TV speakers and the external speakers or sound bar.

  • Page 53: 48" Model

    24"/32" 720P, 48" 1080P, 60Hz, LED Roku TV 48" model Note If your TV is the 24" or 32" model, go to 24" or 32" model on page 46. Side of TV On your TV ARC audio device HDMI cable connector HDMI cable Sound bar...

  • Page 54: Connecting A Home Theater System With Multiple Devices

    NS-24ER310NA17/NS-32DR310NA17/NS-48DR510NA17 Connecting a home theater system with multiple devices You can connect an AV receiver and your devices to create a home theater. Cable or satellite box DVD or Blu-ray player AV receiver Antenna or cable TV connected directly to the wall jack The connections you make depend on the video and audio jacks available on your devices.

  • Page 55: Connecting Power

    24"/32" 720P, 48" 1080P, 60Hz, LED Roku TV Connecting power You should connect devices before you connect the power cord. When you are adding devices, make sure that the power cable is unplugged from the power outlet. Note Images do not necessarily represent the exact design of your television. 24"...

  • Page 56: Installing Remote Control Batteries

    NS-24ER310NA17/NS-32DR310NA17/NS-48DR510NA17 Installing remote control batteries Open the back of your TV remote control and insert two AAA batteries, observing the proper orientation. Reattach the back cover. Remote control on page explains how to use the remote control in each of your TV’s operating modes.

  • Page 57: Aiming The Remote Control

    24"/32" 720P, 48" 1080P, 60Hz, LED Roku TV Aiming the remote control Note Images do not necessarily represent the exact design of your television. • Point the remote control towards the remote sensor on the front of your TV. 24" model Remote control sensor 32"...

  • Page 58: Guided Setup

    2 The power-on screen appears and the status light blinks slowly for a few more seconds. The power-on screen displays the Insignia Roku TV logo while your TV starts up. 3 After a few seconds, Guided Setup starts: 4 If your TV prompts you for a language, press the UP or DOWN arrow on the remote control to highlight your preferred language.

  • Page 59: Setting Up Your Tv

    24"/32" 720P, 48" 1080P, 60Hz, LED Roku TV Setting up your TV With the first Guided Setup screen on your TV, follow these steps to set it up: 1 Press the OK or RIGHT arrow on the remote control to go to the next screen: 2 Press OK to select Set up for home use.

  • Page 60: Other Options

    NS-24ER310NA17/NS-32DR310NA17/NS-48DR510NA17 Other options: • Connect to the Internet later —If you’re unable to connect to the Internet, that’s OK. You can skip this step and use your TV to watch broadcasts, play games, and watch DVDs. If you want to connect later, it's easy. We’ll show you how Benefits of connecting on page 60.
  • Page 61 TV software version, go to Settings > System > About after you complete Guided Setup. • You can download an updated User Guide that matches your TV software version from the Insignia web site at: www.insigniaproducts.com/support.html After your TV restarts, it displays the Activation screen: Note A paid subscription or other payments may be required for some channels.
  • Page 62 NS-24ER310NA17/NS-32DR310NA17/NS-48DR510NA17 8 Using a compatible computer, tablet, or smartphone with an Internet connection, go to the web address Why do I need a Roku Account? displayed on the screen and enter the code that appears You need a Roku Channel Store account for several on your screen.
  • Page 63 24"/32" 720P, 48" 1080P, 60Hz, LED Roku TV 10 Connect all the devices you plan to use with your TV, turn them all on, and then select Everything is plugged in and turned on. Your TV now takes you step by step through each of its inputs and asks what kind of device you have connected.

  • Page 64: Connected Tv Home Screen

    NS-24ER310NA17/NS-32DR310NA17/NS-48DR510NA17 Connected TV Home screen Here is a typical Home screen from a TV that’s connected to the Internet and paired with a Roku account. Hint–Press Press Highlighted RIGHT to see options when item–Press OK to TV inputs Home menu...

  • Page 65: Non-Connected Tv Home Screen

    24"/32" 720P, 48" 1080P, 60Hz, LED Roku TV Non-connected TV Home screen Here is a typical Home screen from a TV that is not connected to the Internet. Press Highlighted Hint–Press options when RIGHT to see item–Press OK to TV inputs Home menu available another screen...

  • Page 66: Benefits Of Connecting

    NS-24ER310NA17/NS-32DR310NA17/NS-48DR510NA17 Benefits of connecting Connecting brings out your TV's full potential! Make any night a movie night Thousands of movies to choose from, across all major streaming movie channels like Netflix, Cineplex Store, Crackle, and more. You’ll never run out of something new to watch.

  • Page 67: But What If I Didn't Connect My Tv

    24"/32" 720P, 48" 1080P, 60Hz, LED Roku TV But what if I didn’t connect my TV? What if you went through Guided Setup and chose Connect to the Internet later? No worries. Your TV makes it easy to connect whenever you want. As you move around the Home screen, you’ll see several places where you can start the connection process.
  • Page 68 NS-24ER310NA17/NS-32DR310NA17/NS-48DR510NA17 4 If prompted, select your time zone. You'll only need to do this if your TV can’t figure out your time zone from your Internet connection. Why does the TV need my time zone? The TV needs to know...
  • Page 69 24"/32" 720P, 48" 1080P, 60Hz, LED Roku TV 6 Wait while your TV scans for broadcast (antenna TV) stations... … and then cable TV channels. Cable TV channels are channels from a cable TV provider that you can receive by connecting their cable directly to your TV (unscrambled NTSC, ATSC, and QAM channels, if you’re the kind of person who is interested in the details).

  • Page 70: Using Your Tv

    NS-24ER310NA17/NS-32DR310NA17/NS-48DR510NA17 Scanning for channels can take several minutes. Repeat the channel scan from time to time to make sure you are receiving all of the latest channels. Broadcasters add and remove channels, move channels to different parts of the spectrum, and change the power levels of their channels periodically.

  • Page 71: Standby Mode Energy Savings

    24"/32" 720P, 48" 1080P, 60Hz, LED Roku TV Standby mode energy savings When you turn off your TV, it may remain in a higher power mode for a few minutes, after which it goes into a very low power standby mode. If you turn on the TV again before it has entered the very low power mode, it turns on immediately.

  • Page 72: Adjusting Settings

    NS-24ER310NA17/NS-32DR310NA17/NS-48DR510NA17 Adjusting settings Press to display the Options menu. Press the UP and DOWN arrows to highlight an option, and then press the LEFT and RIGHT arrows to change the setting. Adjusting TV settings on page explains each of the settings in detail.

  • Page 73: Using Your Tv In A Hotel Or Dorm Room

    24"/32" 720P, 48" 1080P, 60Hz, LED Roku TV Using your TV in a hotel or dorm room Hotels, school dorms, conference facilities, and similar locations with public wireless Internet access often require you to interact with a web page to authenticate your access. These restricted public networks are commonly known as captive portal networks.
  • Page 74 NS-24ER310NA17/NS-32DR310NA17/NS-48DR510NA17 2 If you select a network that requires interaction to grant access to the Internet, the TV detects that additional information is needed and displays the following prompt. Your TV can connect to a restricted network only if Device connect is enabled in Settings >...

  • Page 75: Adjusting Tv Settings

    24"/32" 720P, 48" 1080P, 60Hz, LED Roku TV 7 Start the web browser on your smartphone, tablet, or computer. When you attempt to open any web page, the restricted connection will prompt you for whatever information it needs. In most cases, you must agree to terms and conditions, provide identifying information, or enter a password, PIN, or room number to proceed.

  • Page 76: Options Menu

    NS-24ER310NA17/NS-32DR310NA17/NS-48DR510NA17 Options menu The Options menu for each TV input provides settings for controlling the appearance of the picture and the quality of the audio. To view the Options menu, press whenever you are watching a TV input or streaming a video. The Options menu is a...

  • Page 77: Advanced Picture Settings

    24"/32" 720P, 48" 1080P, 60Hz, LED Roku TV • Captioning track—Selects which caption track to display when Closed Captioning is on. This setting remains in effect on all inputs that provide captions. • SAP—Selects whether to play a secondary audio program or multichannel television sound, and which choice to play. This setting applies only to Antenna TV on digital channels.

  • Page 78: Changing Privacy Settings

    NS-24ER310NA17/NS-32DR310NA17/NS-48DR510NA17 • Color—Adjusts the intensity of colors in the picture. A setting of 0 removes all color and displays a black and white picture. • Tint—Adjusts the color balance from green to red to obtain accurate colors in the picture.

  • Page 79: My Feed

    24"/32" 720P, 48" 1080P, 60Hz, LED Roku TV My Feed Use My Feed to find out when you can watch movies coming soon, and to get updates on movies, TV shows, and actors that you are following. Movies Coming Soon My Feed gives you updates on your list of movies that are coming soon to theaters.

  • Page 80: How Do I Search

    NS-24ER310NA17/NS-32DR310NA17/NS-48DR510NA17 You can check which streaming channels are included in Roku Search by going to the Search screen, clearing all previous searches to reveal the search instructions, and then watching the channel tiles cycle at the bottom of the screen.

  • Page 81: Using The Roku Channel Store

    24"/32" 720P, 48" 1080P, 60Hz, LED Roku TV Using the Roku Channel Store The Streaming Channels menu option takes you to the Roku Channel store, where you can add new streaming channels to your TV. Tips • The Streaming Channels menu option is available only if your TV is connected to the Internet.

  • Page 82: Customizing Your Tv

    NS-24ER310NA17/NS-32DR310NA17/NS-48DR510NA17 Customizing your TV There are several things you can do to personalize your TV. Rearrange tiles Whenever you add a TV input tile, it’s added at the top of your Home screen. Whenever you add a new streaming channel from the Roku Channel Store, it’s added at the bottom of your Home screen.

  • Page 83: Edit Broadcast Tv Channel Lineup

    24"/32" 720P, 48" 1080P, 60Hz, LED Roku TV Edit broadcast TV channel lineup When you set up the TV tuner as described in Setting up Antenna TV on page 61, your TV adds all the channels with good signals that it could detect in your area. It’s likely that you now have more channels than you want in your channel list.

  • Page 84: Remove Unwanted Tiles

    NS-24ER310NA17/NS-32DR310NA17/NS-48DR510NA17 Remove unwanted tiles It’s easy to remove unused TV inputs and unwanted channel or app tiles. For example, if you never use the HDMI 3 input, or if you don’t like the weather app you added from the Roku Channel Store, you can remove them from your Home screen.

  • Page 85: Configure Power Settings

    24"/32" 720P, 48" 1080P, 60Hz, LED Roku TV Configure power settings Power settings let you set up your TV so that it turns on to the location you choose. Power settings also help your TV save energy by automatically turning it off under certain conditions. Power on settings Power on settings tell your TV what to do when you turn on the power.

  • Page 86: Blocking Movie Store, Tv Store, And News (Us Tv Models Only)

    NS-24ER310NA17/NS-32DR310NA17/NS-48DR510NA17 Blocking Movie Store, TV Store, and News (US TV models only) One of the parental control options is to completely hide the entertainment options that are available directly on the Home screen menu of TVs manufactured for sale in the United States. (The Movie Store, TV Store, and News options are not available on TVs manufactured for sale in Canada).
  • Page 87 24"/32" 720P, 48" 1080P, 60Hz, LED Roku TV Blocking based on US movie ratings Most movies in the US are rated by the Motion Picture Association of America, or MPAA, so the ratings are known as MPAA ratings. TV broadcast signals carry movie rating data that enables parental controls to block shows that parents don't want others to see.

  • Page 88: What Happens When A Tv Show Is Blocked

    NS-24ER310NA17/NS-32DR310NA17/NS-48DR510NA17 Blocking based on Canadian French ratings Canadian-French language programs that are broadcast in Canada are rated by the Régie du cinéma du Québec. TV broadcast signals carry rating data that enables parental controls to block shows that parents don't want others to view based on content containing violence, language, sex, or nudity.

  • Page 89: Changing The Parental Control Pin

    24"/32" 720P, 48" 1080P, 60Hz, LED Roku TV To watch the blocked program, you need to know the PIN code defined when you enabled parental controls, as explained in Creating a parental control PIN on page 79. 1 Press OK to select Unblock and display a PIN pad. 2 Use the arrow buttons to enter your parental control PIN code, and then press OK to select Unblock everything.

  • Page 90: More Settings

    NS-24ER310NA17/NS-32DR310NA17/NS-48DR510NA17 More settings This section describes the features and settings of your TV that were not covered in the other parts of this guide. Changing network settings If needed, you can change your network settings at any time. For example, if you change the name of your wireless network (its SSID) or its password, you will need to change your TV’s settings so that it can continue to connect.

  • Page 91: Changing Caption Settings

    24"/32" 720P, 48" 1080P, 60Hz, LED Roku TV Changing caption settings You can change many different settings that affect the appearance of captions. To change caption settings, from the Home screen menu, navigate to Settings > Captions, and then press the RIGHT arrow.

  • Page 92: Changing Time Settings

    NS-24ER310NA17/NS-32DR310NA17/NS-48DR510NA17 Changing time settings You can change time settings to suit your preferences. You can find the following settings by navigating from the Home screen menu to Settings > System > Time: • Sleep timer—Set a time delay after which your TV will automatically shut off. This setting reflects the setting you can...

  • Page 93: Setting Up A Digital Audio Connection

    24"/32" 720P, 48" 1080P, 60Hz, LED Roku TV Setting up a digital audio connection You can connect your TV to an external amplifier, receiver, or soundbar by using either of these two connections: • HDMI1 (ARC)—The HDMI Audio Return Channel enables your TV to output digital audio on one of its HDMI connectors.

  • Page 94: Restarting Your Tv

    NS-24ER310NA17/NS-32DR310NA17/NS-48DR510NA17 Enabling system audio control System audio control enables your TV remote control to change the volume and mute state of an amplifier or soundbar connected through HDMI, and to display the external device's volume and mute status in your TV’s on-screen display.

  • Page 95: What If I Can't Access The Factory Reset Option

    If your TV is not connected to the Internet, you can still get updates by using a USB flash drive. You can download an updated User Guide that matches your Roku TV software version from the Insignia web site at: www.insigniaproducts.com/support.html...

  • Page 96: Getting Updates On A Non-Connected Tv

    NS-24ER310NA17/NS-32DR310NA17/NS-48DR510NA17 Getting updates on a non-connected TV If your TV is not connected to the Internet, you can still get system updates by using a USB flash drive and a computer with an Internet connection. To get a system update, navigate to Settings > System > System update: The System update screen on a non-connected TV gives you the opportunity to connect your TV to the Internet to automatically receive updates.

  • Page 97: Other Devices

    24"/32" 720P, 48" 1080P, 60Hz, LED Roku TV Other devices Screen Mirroring your phone or tablet Your TV has a feature called screen mirroring that lets you mirror your compatible smartphone or tablet on your TV. Share videos, photos, web pages, and more from compatible devices. This screen mirroring feature is in a 'beta' period, which lets you try it out and allows Roku to learn what needs to be improved—so don’t be surprised if it doesn’t work perfectly.

  • Page 98: Www.insigniaproducts.com

    TV, then turn it on again. For the latest answers to Frequently Asked Questions, visit General Support & FAQs under the Support and Service section of the Insignia TV support website (www.insigniaproducts.com) and the Support section of the Roku website (www.roku.com).
  • Page 99 24"/32" 720P, 48" 1080P, 60Hz, LED Roku TV Symptom Possible cause Try this... • Try another channel. The station may be experiencing Broadcast TV may be problems. experiencing problems • If you are using an antenna and the signal strength is low, or may not be set up adjust the antenna or use a highly directional outdoor antenna or set-top antenna with a built-in amplifier.
  • Page 100 NS-24ER310NA17/NS-32DR310NA17/NS-48DR510NA17 Symptom Possible cause Try this... • Make sure that the antenna or cable TV is connected correctly and securely. See Connecting a cable or satellite box page Connecting an antenna or cable TV (no box) Cables may not be page 28.

  • Page 101: Remote Control

    24"/32" 720P, 48" 1080P, 60Hz, LED Roku TV Symptom Possible cause Try this... Light in the viewing area • Make sure that the room is not too bright. Light reflecting off may be interfering the screen can make the picture difficult to see. Poor picture A connected camera or •...

  • Page 102: General

    NS-24ER310NA17/NS-32DR310NA17/NS-48DR510NA17 General Symptom Possible cause Try this... • Make sure that the power cord is correctly connected to both your TV power connector and power outlet. See Connecting power on page 49. You should see an LED in the front of your Power cord may not be TV panel when a button on the remote is pressed.

  • Page 103: Roku

    24"/32" 720P, 48" 1080P, 60Hz, LED Roku TV Symptom Possible cause Try this... • You may have Set up for store mode when you set up your TV. Store use mode is for retail environments only. In Store use Some features mode, some of your TV’s features are missing or limited.

  • Page 104: Cec-Compatible Devices

    NS-24ER310NA17/NS-32DR310NA17/NS-48DR510NA17 CEC-compatible devices Symptom Possible cause Try this... • Make sure that the HDMI cable is connected securely to your Cables may not be TV and the device. connected correctly • Make sure that the device is connected to your TV with an HDMI cable.
  • Page 105 24"/32" 720P, 48" 1080P, 60Hz, LED Roku TV Symptom Possible cause Try this... Connected device may • Make sure that the device is turned on. not be turned on • Make sure that no objects (or pets) are obstructing the line-of-sight from the remote control to the remote sensor on Line-of-sight obstructed the front of your TV and the device.

  • Page 106: Specifications

    NS-24ER310NA17/NS-32DR310NA17/NS-48DR510NA17 Specifications Outputs Video Specifications are subject to change without notice. Headphone 1 (back) Digital audio 1 (optical) (side) 24" model WiFi Dimensions and weight Ethernet 13.4 × 22 × 2.1 in. (33.9 × 55.8 × 5.3 cm) Audio Without stand (H × W × D) 6.9 lbs (3.1 kg)

  • Page 107: 32" Model

    24"/32" 720P, 48" 1080P, 60Hz, LED Roku TV 32" model Outputs Video Dimensions and weight Headphone 1 (back) 17.3 × 28.9 × 3.7 in. (43.9 × 73.4 × 9.3 cm) Digital audio 1 (optical) (side) Without stand (H × W × D) 9.5 lbs (4.3 kg) WiFi With stand (H ×...

  • Page 108: 48" Model

    NS-24ER310NA17/NS-32DR310NA17/NS-48DR510NA17 48" model Outputs Video Dimensions and weight Headphone 1 (side) 25.4 × 43 × 3.4 in. (64.5 × 109.3 × 8.7 cm) Digital audio 1 (optical) (side) Without stand (H × W × D) 21.2 lbs (9.6 kg) WiFi With stand (H ×...

  • Page 109: Legal Notices

    After your Roku Account is created, you can link your Insignia Roku Overview TV to your account. By using the Insignia Roku TV, you agree to the This End User License Agreement (“EULA”) between you and Roku, following disclaimer. For the avoidance of doubt, the content Inc.

  • Page 110: Software Updates

    NS-24ER310NA17/NS-32DR310NA17/NS-48DR510NA17 Changes to This EULA Software Updates Roku may amend this EULA at any time in its discretion. Such in its sole discretion, ROKU MAY PROVIDE UPDATES TO YOUR amendments shall be effective immediately upon posting of the TELEVISION VIA the internet, including BUG FIXES AND...

  • Page 111: Contact Information

    800-778-7879. For If You desire to contact Insignia, please send your correspondence Claims between You and Roku of $75,000 or less, you will by mail to be responsible for the initial arbitration filing fee, up to the...
  • Page 112 NS-24ER310NA17/NS-32DR310NA17/NS-48DR510NA17 FCC Statement Dolby License Notice and Trademark Acknowledgement Note: This equipment has been tested and found to comply with Manufactured under license from Dolby the limits for a class B digital Device, pursuant to part 15 of the FCC Laboratories.

  • Page 113: One-Year Limited Warranty - Insignia Televisions

    Insignia repair center or store personnel, LOST PROFITS. INSIGNIA PRODUCTS MAKES NO OTHER EXPRESS Insignia will (at its sole option): (1) repair the Product with new or WARRANTIES WITH RESPECT TO THE PRODUCT, ALL EXPRESS AND rebuilt parts;...
  • Page 114 1-877-467-4289 www.insigniaproducts.com INSIGNIA is a trademark of Best Buy and its affiliated companies. Distributed by Best Buy Purchasing, LLC ©2016 Best Buy. All rights reserved. Made in China V3 ENGLISH 15-0925...

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