Panasonic FZ-G2 Series Manual

Terms and illustrations in these instructions

In these instructions, the names and terms are referred as follows.

• The illustration above shows only the tablet without the keyboard base mounted.
• This manual uses the illustrations of the Removable-SSD model for explanation.
• "Windows 10 Pro" as "Windows" or "Windows 10"
• "Windows 11 Pro" as "Windows" or "Windows 11"
• This manual explains operation procedures using the touchpad or mouse as typical examples.
  In addition, you can touch the display screen to operate the computer.
  When using the touch operation, please replace the terms as described below, and read the instructions.
  Operation terms to be replaced:
  Click → Touch
  indicates Windows 10 Operating System.
  (Settings): Click (Start) and then click (Settings).
  indicates Windows 11 Operating System.
  Click (Start) and then click [Settings].

→: Section in these Operating Instructions.
: Reference to the on-screen manuals

Please read these instructions carefully before using this product, and save this manual for future use. Update the on-screen manuals.

Before Turning on the Device

Refer to the following URL for how to attach options to the Expansion bays. Confirm the part numbers of the optional items before connection.
https://askpc.panasonic.co.jp/manual/option/w/

Expansion Bays

• 
  If the above options are not attached, be sure to attach a dummy pack or cover before using.

First-time Operation

• Preparation
  1. Check and identify the supplied accessories.
     If you do not find the described accessories, contact your support office.
     • AC Adaptor - 1
       Model No: CF-AA5713A
       
     • AC Cord - 1
       
     • Battery Pack^*1 - 1
       Model No:
       FZ-VZSU1TU/
       FZ-VZSU1UU/
       FZ-VZSU1VU
     • Soft Cloth - 1
       
     • Tether - 1
       
     • Digitizer pen - 1
       
     • OPERATING INSTRUCTIONS - Read Me First (This book) - 1

Depending on the model, the following items are supplied.

• Keyboard Base - 1
  The keyboard base is attached to the tablet at the time of packing.
• Hand Strap - 1
  ^*1 Stored in the tablet at the time of packing.

• Latest Information on Windows
  When Windows is updated, the screen display or operation procedures may be changed. For the latest information on Windows, see the following web page.
  https://pc-dl.panasonic.co.jp/itn/win11/
• To Windows 10 downgrade model users
  This system is preinstalled with Windows 10 Pro software and also comes with a license for Windows 11 Pro software. For details, see the following web page.
  https://pc-dl.panasonic.co.jp/itn/win11/

1. Use the tether to attach the pen (included) to the computer
   Use the tether to attach the pen to the computer so you will not lose it. Perform the following steps to attach the tether to the pen ( and ) and the computer ( and ).
   

• 
  Do not pull the tether with excessive force. The stylus may hit the computer, person's body or other objects when released.

2. Connect your computer to a power outlet
   
   1. Connect the power cord and AC adaptor.
      Hold the plug (B) of the power cord, and securely insert it straight to the end.
   2. <Only for model with keyboard base>
      Slide the cover to the arrow direction and then open the cover.
      <For tablet> Slide the cover.
   3. Connect the AC adaptor to the DC-IN jack (C) of the computer.
   4. Connect your computer to a power outlet.
      The shape of AC Plug and AC Outlet depend on the country.

The battery charging starts automatically.

• Do not disconnect the AC adaptor until the first-time operation procedure is completed.
• When using the computer for the first time, do not connect any peripheral device (including wired LAN cable) except the battery pack and AC adaptor.
• Handling the AC adaptor
  Problems such as sudden voltage drops may arise during periods of thunder and lightning. Since this could adversely affect your computer, an uninterruptible power source (UPS) is highly recommended unless running from the battery pack alone.
• When the DC plug is not connected to the computer, disconnect the AC cord from your electrical outlet. Power is consumed simply by having the AC adaptor plugged into an electrical outlet.

3. Open the display
   <Only for model with keyboard base>
   
   1. Pull out the handle.
      • If you do not pull out the handle before opening the display, the computer may fall over due to the weight of the display.
   2. Rotate the latch (D) to the arrow direction.
   3. Hold the dents with both hands, and lift the display slightly.
   4. Hold the side of the computer with either of your hands and then lift up the display to open.

• 
  Do not open the display wider than necessary (150° or more), and do not apply excessive pressure to the LCD. Do not open or close the computer holding the edge of the LCD segment.

4. Turn on the computer
   Press and hold the power switch until the power indicator lights.
   

• Do not press the power switch repeatedly.
• Do not perform the following operation until the First-time
  Operation is completed.
  • <Only for model with keyboard base>
    Touching the release lever (E) and detach lock (F)
  • <Only for model with keyboard base>
    Detaching the tablet from keyboard base
  • Disconnecting the AC adaptor
  • Pressing the power switch
    <Only for model with keyboard base>
    Closing the display
  • Any changes from the default setting of the Setup Utility
• Once you turn off the computer, wait for 30 seconds or more before you turn on the computer again.
• When the CPU temperature is high, the computer may not start up to prevent overheating of the CPU. Wait until the computer cools down, and then turn the power on again. If the computer does not power on even after cooling down, contact Panasonic Technical Support ( → Operating Instructions - Reference Manual).

5. Setup Windows
   Select language and click [Yes].
   Follow the on-screen instructions.
   • The computer restarts several times. Do not touch the touchscreen, external keyboard or external mouse, and wait until the drive indicator has turned off.
   • After the computer is turned on, the screen remains black or unchanged for a while, but this is not a malfunction. Wait for a moment until the Windows setup screen appears.
   • During setup of Windows, use the touchpad and clicking to move the pointer and to click an item.

• Setup of Windows will take approximately 5 minutes. Go to the next step, confirming each message on the display.
• You can set the Wireless Network after the setup of Windows is complete.
  If "Let's connect you to a network" is displayed, you can select [I don't have internet].
  If "There's more to discover when you connect to the internet" is displayed, you can select [Continue with limited setup].

• The active network connection and your Microsoft account are required to complete the Windows setup.
• When the "How would you like to set up this device" screen appears, choose your setup method.
• For further information (e.g. network connection, Microsoft account, Wi-Fi point, etc.), contact your technical support office.

• You can change the user name, image and security setting after setup of Windows. Do not use the following words and characters for user name: CON, PRN, AUX, CLOCK$, NUL, COM1 to COM9, LPT1 to LPT9, LPT, &, space.

6. Restart the computer
   
   1. Click (Start).
   2. Click (Power) - [Restart].

1. Click (Start).
2. Click (Power) - [Restart].

• A portion of the Panasonic PC Settings Utility functions will be enabled after the computer restarts.

NOTE

• When the "Emergency notification setting" screen appears, read the on-screen messages carefully. Follow the on-screen instructions. You can set the "Emergency notification setting" after the setup of Windows is complete.

7. Update the on-screen manual
   1. Connect to the internet. Sign in to Windows as an administrator.
      For further information, refer to Connect to a network.
   2. Update the on-screen manual.
      
      Click (Start) - [Panasonic PC Manual Selector].
      
      Click (Start) - [All apps] - [Panasonic PC Manual Selector].
      Follow the on-screen instructions.
8. Create a recovery disc
   • How to create a recovery disc
     Connect to the Internet before creating a recovery disc. Note that the Windows version of the recovery disc to be created may be newer than the version at the time of factory shipment.
     For detailed information and creation method, see the following web page.
     https://pc-dl.panasonic.co.jp/itn/support/recv/win11recv-dls.html
     "Windows 11 Recovery Image Download Service"

• 
  Create the recovery disc as soon as Windows setup is com-pleted. If the recovery area is accidentally deleted, Windows may not be reinstalled without the recovery disc. This case may require repair.

NOTE

• 
  To set the password, proceed as follows.
  1. Click (Start) - (Settings) - [Accounts] - [Sign-in options].
  2. Click [Password] - [Add].
• To display the password input screen every time the computer is resumed from the modern standby or hibernation, perform the following setting.
  
  1. Click (Start) - (Settings) - [Accounts] - [Sign-in options].
  2. Select [Every Time] under "Require sign-in".

1. Click (Start) - [Settings] - [Accounts] - [Sign-in options].
2. Select [Every Time] in "If you've been away, when should Windows require you to sign in again?".

• Set the key entry mode to English ("ENG") and enter characters.
  The keyboard layout can be added or changed in the following steps.
  
  1. Click (Start) - (Settings) - [Time & Language] - [Language].
  2. Click a language and click [Options].
  3. Click [Add a keyboard] and choose a keyboard from the list.

1. Click (Start) - [Settings] - [Time & language] - [Language & region].
2. Click - [Language options] in the language.
3. Click [Add a keyboard] in "Installed keyboards" and choose a keyboard from the list.

• Remember your password. If you forget the password, you cannot use Windows. Creating a password reset disk beforehand is recommended.
• PC Information Viewer
  This computer periodically records the management information of the flash memory, etc. The maximum data volume for each record is 1024 bytes.
  This information is only used for estimating the cause in the case when the flash memory goes down by any possibility. They are never sent to outside via network nor used for any other purpose except for the purpose described the above.
  To disable the function, add the check mark for [Disable the automatic save function for management information history] in [Hard Disk Status] of PC Information Viewer, and click [OK]. Then follow the on-screen instructions.
  (→ Operating Instructions - Reference Manual "Troubleshooting" "Troubleshooting" "Checking the Computer's Usage Status")

Detaching the device from the keyboard base

<Only for model with Keyboard Base (FZ-VEKG21 series)>
When detaching the tablet from the keyboard base while it is turned on, note the following points.

• Before detaching the tablet, confirm the following things.
  • Save the necessary data.
  • Close files you have opened from removable disks and network drives.
  • Remove peripheral devices connecting to the tablet.
• Do not detach the tablet in the conditions below.
  • When playing/recording audio files or displaying motion video such as MPEG files.
  • When using communication software or network functions.

NOTE

• Do not detach the tablet in the rain.

1. Release the detach lock (A).
   
2. Slide the release lever (B) to the right so that the vertical line in the center of mark (C) is aligned with the position of RELEASE mark (D).
   
3. Detach the tablet from the keyboard base.
   

• When detaching the tablet from the keyboard base, hold the position at the locations dashed line circled in the illustration.
• Attach/detach the tablet on a flat location.
• While holding the keyboard base with hand, attach/detach the tablet.

Attaching the unit to the keyboard base

NOTE

• Do not attach the tablet in the rain.
• Clean the Tablet terminals (E) with a dry cloth. (Attached dust may cause a contact failure.)
  

1. Insert the tablet to the keyboard base.
   
   • 
     When inserting the tablet, place the keyboard base on a hard stable surface.
2. While pushing down the location circled with dashed lines, slide the release lever (B) to the left so that the vertical line in the center of mark (C) is aligned with the position of DOCK mark (F).
   
3. Raise the detach lock (A) above to the locked position.
   
   • 
     Confirm that the orange-colored signs near the detach lock and the release lever can not be seen.

Safety Precautions

To reduce the risk of injury, loss of life, electric shock, fire, malfunction, and damage to equipment or property, always observe the following safety precautions.

Explanation of symbol word panels

The following symbol word panels are used to classify and describe the level of hazard, injury, and property damage caused when the denotation is disregarded and improper use is performed.

Denotes a potential hazard that will result in serious injury or death.

Denotes a potential hazard that could result in serious injury or death.

Denotes a hazard that could result in minor injury.

NOTICE
Denotes a hazard that could result in property damage.

The following symbols are used to classify and describe the type of instructions to be observed.

	This symbol is used to alert users to a specific operating procedure that must not be performed.
	This symbol is used to alert users to a specific operating procedure that must be followed in order to operate the unit safety.

Precautions

Fire or electric shock may result.
	Do Not Pull or Insert the AC Plug If Your Hands Are Wet Do Not Disassemble This Product No user serviceable parts inside this unit. Refer servicing to qualified technician. Do Not Touch This Product In a Thunderstorm If Connected with the AC Cable or Any Other Cables
	If a Malfunction or Trouble Occurs, Immediately Stop Use If the Following Malfunction Occurs, Immediately Unplug the AC Plug and the Battery Pack This product is damaged Foreign object inside this product Smoke emitted Unusual smell emitted Unusually hot After the above procedure, contact your technical support office for repair. Clean Dust and Other Debris of the AC Plug Regularly If dust or other debris accumulates on the plug, humidity, etc. may cause a defect in the insulation. n Insert the AC Plug Completely Do not use a damaged plug or loose AC outlet. Close the Connector Cover Tightly When Using This Product Where Is a Lot of Water, Moisture, Steam, Dust, Oily Vapors, etc. If foreign matter has found its way inside, immediately turn the power off and unplug the AC cord, and then remove the battery pack. Then contact your technical support office. Turn the Power off Beforehand when Entering Locations, Such as a Gas Station Where Inflammable Gases Are Generated Such gases may be ignited.
Burns or low-temperature burns may result.
	Do Not Use This Product in Close Contact With Your Body For a Long Period of Time Low-temperature burns may result. Do not use this product with its heat-emitting parts in close contact with your body for a long period of time. Do Not Expose Yourself or Other Persons to the Hot Wind from the Ventilation Hole (Exhaust) For a Long Period of Time Depending on the direction of the computer or the way you hold the computer, your hands and body will be more exposed to the hot wind. Covering the ventilation hole (exhaust) with your hand or other object can cause heat to build up inside, possibly resulting in burns. Do Not Touch The Surface of The AC Adaptor Continuously While Using/Charging Burns may result. Do Not Place the Product in a Bag or Case While It is Turned On Doing so may cause the product to overheat and result in burns.
Detrimental health effects on your body may result.
	Do Not Turn the Volume Up Too Loud When Using Headphones Listening at high volumes that overstimulate the ear for long periods of time may result in loss of hearing. <Only for model with wireless WAN> Do Not Leave a nanoSIM Card within Reach of Infants In case of swallowing, consult a doctor immediately.
Radio waves transmitted from this product may affect the surrounding area.
	Do Not Use This Product near Automatic Control Devices, Such As Automatic Doors And Fire Alarms Automatic control devices may malfunction, resulting in accidents.
	Turn the Power Off on an Airplane*1 The safety of navigation may be compromised. For use on a plane, follow the airline's instructions. Turn the Power Off in Hospitals or at Locations Where Medical Equipment is Present *1 Medical electrical equipment may be affected, and malfunction may occur, resulting in accidents. Do not bring this product into operating rooms, intensive care units, CCU, etc. *2 Turn the Power Off in Crowded Locations, Such As a Crowded Train, Where There May Be a Person with a Cardiac Pacemaker The operation of a pacemaker may be affected. Keep This Product at Least 15 cm Away from the Position of an Implantable Pacemaker The operation of a pacemaker may be affected.
*1 If there is no choice but to use this product in such an environment, turn the wireless capability off. However, bear in mind that use of a computer may be prohibited during takeoff and landing of an aircraft, etc. even if the wireless capability is turned off. *2 CCU is an abbreviated term of Coronary Care Unit.
Fire or electric shock may result.
	Do Not Move This Product While the AC Plug Is Connected If the AC cord is damaged, unplug the AC plug immediately. Do Not Connect a Telephone Line, or a Network Cable Other Than the One Specified, Into the LAN Port Networks other than 1000BASE-T, 100BASE-TX or 10BASE-T Phone lines (IP phone (Internet Protocol Telephone), Telephone lines, internal phone lines (onpremise switches), digital public phones, etc.) Do not connect to a network such as the ones listed below. Do Not Subject the AC Adaptor To Any Strong Impact Do not continue to use the AC adaptor after a strong impact such as being dropped. Contact your technical support office for repair. Do Not Leave This Product in High Temperature Environment for a Long Period of Time Leaving this product where it will be exposed to extremely high temperatures such as near fire or in direct sunlight may deform the cabinet and/or cause trouble in the internal parts Do Not Block the Ventilation Hole (Exhaust/Intake) Do not use this product wrapped in cloth or on top of bedding or a blanket
	Hold the Plug When Unplugging the AC Plug Use Only the Specified AC Adaptor With This Product Do not use an AC adaptor other than the one supplied (supplied with the unit or one sold separately as an accessory).
This product may fall over or drop, resulting in an injury.
	Do Not Place This Product on Unstable Surfaces
	Avoid Stacking When Carrying the Computer, Attach the Tablet To the Keyboard Base Securely Until the Orange-colored Signs near the Detach Lock and the Release Lever Can not Be Seen
Detrimental health effects on your body may result.
	Take a Break Of 10-15 Minutes Every Hour Using this product for long periods of time may have detrimental health effects on the eyes or hands.
Burns, low-temperature burns, or frostbite may result.
	Do Not Expose the Skin To This Product When Using the Product In A Hot Or Cold Environment When it is necessary to expose the skin to this product such as to scan a fingerprint, perform the operation in the shortest time possible.

NOTICE

• Do not place the computer near a television or radio receiver.
• Keep the computer away from magnets. Data stored on the flash memory may be lost.
• This computer is not intended for the display of images for use in medical diagnosis.
• This computer is not intended for a use with connection of medical equipment for the purpose of medical diagnosis.
• Panasonic shall not be liable for loss of data or other incidental or consequential damages resulting from the use of this product. l Do not touch the terminals on the battery pack. The battery pack may no longer function properly if the contacts are dirty or damaged.
• Do not expose the battery pack to water, or allow it to become wet.
• If the battery pack will not be used for a long period of time (a month or more), charge or discharge (use) the battery pack until the remaining battery level becomes 30% to 40% and store it in a cool, dry place.
• This computer prevents overcharging of the battery by recharging only when the remaining power is less than approx. 95% of capacity.
• The battery pack is not charged when the computer is first purchased. Be sure to charge it before using it for the first time. When the AC adaptor is connected to the computer, charging begins automatically.
• Should the battery leak and the fluid get into your eyes, do not rub your eyes. Immediately flush your eyes with clear water and see a doctor for medical treatment as soon as possible.

NOTE

• The battery pack may become warm during recharging or normal use. This is completely normal.
• Recharging will not commence if internal temperature of the battery pack is outside of the allowable temperature range (0°C to 50°C). (→ Operating Instructions - Reference Manual "Basic Operation" "Battery Power") Once the allowable range requirement is satisfied, charging begins automatically. Note that the recharging time varies based on the usage conditions. (Recharging takes longer than usual when the temperature is 10°C or below.)
• If the temperature is low, the operating time is shortened. Only use the computer within the allowable temperature range.
• The battery pack is a consumable item. If the amount of time the computer can be run by using a particular battery pack becomes dramatically shorter and repeated recharging does not restore its performance, the battery pack should be replaced with a new one.
• When transporting a spare battery inside a package, briefcase, etc., it is recommended that it be placed in a plastic bag so that its contacts are protected.
• Always power off the computer when it is not in use. Leaving the computer on when the AC adaptor is not connected will exhaust the remaining battery capacity.
• <Only for model with Built-in Bridge Battery>
  To minimize deterioration of the built-in bridge battery, connect the computer to the AC adaptor and recharge it for approximately 2 hours about once every year.

The product is not intended for use as, or as part of nuclear equipment/systems, air traffic control equipment/systems, aircraft equipment/systems (as defined in ^*3), medical devices or accessories (as defined in ^*4), medical treatment diagnosis image display, life-support system, or other equipment/devices/systems that are involved with ensuring human life or safety. Our products are not intended to be utilised as an integral component of the systems used in such environments and, as such, the use of our products in such environments is not recommended. Panasonic can not be held responsible in any way for any damage or loss resulting from the use of this unit in these types of equipment, devices or systems, etc.
^*3 Aircraft equipment/systems include Electric Flight Bag (EFB) systems are defined by FAA AC120-76D or EASA Commission Regulation (EU) No 965/2012.
^*4 As defined by the Regulation (EU) 2017/745 Medical Device Regulation.
Panasonic cannot guarantee any specifications, technologies, reliability, safety ( e.g. flammability/ smoke/toxicity/radio frequency emission, etc.) requirement related to aviation standards that exceed the specifications of our COTS products.

As with any portable computer device precautions should be taken to avoid any damage. The following usage and handling procedures are recommended.

Before putting the computer away, be sure to wipe off any moisture.

Panasonic Connect Co., Ltd.
Panasonic Connect Asia
202 Bedok South Ave 1 Blk B, #01-13 Singapore 469332
https://business.panasonic.sg/computer-product/

Panasonic Australia Pty. Limited
ACN 001 592 187 ABN 83 001 592 187
1 Innovation Road, Macquarie Park, NSW 2113

Importer's name & address pursuant to the EU legislation
Panasonic Connect Europe GmbH
Hagenauer Straße 43
65203 Wiesbaden
Germany

Web Site: https://panasonic.net/cns/pc/

Documents / Resources

References

• How to install the peripherals
• https://pc-dl.panasonic.co.jp/itn/win11/
• https://pc-dl.panasonic.co.jp/itn/support/recv/win11recv-dls.html
• TOUGHBOOK HOME | Panasonic Connect Asia
• TOUGHBOOK | Rugged Mobile Computers | Panasonic Global

Download manual

Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

Download Panasonic FZ-G2 Series Manual