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Combined Service Manual
Ecosys FS-1714M
L A S E R
P R I N T E R S
Ecosys FS-3718M

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Summary of Contents for Kyocera Ecosys FS-1714M

  • Page 1 Combined Service Manual Ecosys FS-1714M L A S E R P R I N T E R S Ecosys FS-3718M...
  • Page 2 Conventions/Preface FS-1714M/FS-3718M Combined Service Manual ©Kyocera Corporation 1999 All rights reserved. Export Edition Notice: Refinement, and Ecosys are The printers use PeerlessPrintXL to trademarks of Kyocera Corporation. provide the HP LaserJet compatible The information in this manual is PCL6 language emulation.
  • Page 3 Conventions/Preface Conventions Throughout this manual, the following conventions are used: Color is available when viewed online to emphasize important items. letters are used to name printer parts and assemblies. CAPITAL Italic letters refer related chapters or sections or documentations. Bold Bold letters are also used for emphasis wherever italics may cause a confuse.
  • Page 4 About the chapters ... Unless otherwise specified, the contents of this manual apply to both printer models of Ecosys FS-1714M and FS-3718M. Both of these models are a MICR printer and differ mostly in printing speed—14 ppm and 18 ppm.
  • Page 5 Conventions/Preface REVISION HISTORY—FS-1714M/FS3718M Version Date Replaced pages Remarks 1.00 25-Oct-99 — This document was created using Microsoft® Word 98 and Adobe Acrobat 4.0®. Following fonts were used: Century-Schoolbook-SWA, Swiss721-NarrowSWA. http://www.kyocera.com VISIT US AT OUR INTERNET HOME PAGE: FS-1714M/FS-3718M...
  • Page 6 Conventions/Preface This page left intentionally blank FS-1714M/FS-3718M manuals4you.com manuals4you.com...
  • Page 7 P R O D U C T I N F O R M A T I O N C h a p t e r O n e...
  • Page 8 Chapter One C O N T E N T S 1 Printer identification labeling 1-3 Printer Specifications 1-4 Recommended flash cards 1-7 Front and rear views 1-8 Front view (FS-1700/3700) 1-8 Paper feed unit 1-9 Internal assemblies – 1-10 Internal assemblies — 1-11 Safety information 1-12 Laser safety 1-12 Laser notice 1-12...
  • Page 9 Product information Printer identification labeling Printer identification labeling The printer has been labelled at its back with the model and serial number. This label also bears important safety information. The following diagramss example the labels for USA/Canada version. FS-1714M FS-3718M FS-1714M/FS-3718M...
  • Page 10 Product information Printer Specifications Printer Specifications ENGINE Specification FS-1714M FS-3718M ➟ Print method Electrophotography laser scan Print speed (A4 or letter, when 14 pages/minute 18 pages/minute printing multiple copies of the same page) ➟ Resolution (dpi) 1200 (Fine 1200/Fast 1200) 600 (with KIR2) 300 (with KIR2) [For MICR, 600 ×...
  • Page 11 Product information Printer Specifications CONTROLLER Specification FS-1714M FS-3718M PowerPC603e-100 PowerPC603-166 System ROM size 4 MB (16 Mb×2) 4 MB (16 Mb×2) Resident font ROM size 4 MB (32 Mb×1) 4 MB (32 Mb×1) Option fonts ROM 4 MB (32 Mb×1) 4 MB (32 Mb×1) Main RAM 8 MB (2 MB×4)
  • Page 12 Product information Printer Specifications POWER REQUIRMENTS Specification FS-1714M FS-3718M Voltage requirements US/Canada 120V AC ±10%, 60Hz ±2% Europe/Asia 220-240V AC±10%, 50 or 60Hz ±2% Watts Maximum 667 W 898 W Printing 336 W 431 W Standby 118 W 129 W Sleeping 19 W 20 W...
  • Page 13 Product information Printer Specifications Recommended flash cards Note: Normally the memory card slot of the printer (See page 1-9.) is used for inserting the MICR font card supplied with the printer. The printer supports the JEIDA/PCMCIA category of memory cards in either SRAM or flash types.
  • Page 14 Product information Front and internal views Front and internal views Front view Paper full sensor (FS-3718M only) Paper exit roller Front operator panel Paper feed unit Power switch release lever Waste toner/drum access door Paper cassette Locking key FS-1714M/FS-3718M manuals4you.com manuals4you.com...
  • Page 15 Product information Front and internal views Paper feed unit Paper feed unit Maulti-purpose tray Paper feed unit release lever Font card slot FS-1714M/FS-3718M...
  • Page 16 Product information Front and internal views Internal assemblies – – – – Laser scanner assembly Toner container release lever Developer unit Paper exit roller Upper frame venti fan Relay board KP-504 Cassette paper size switches Controller venti fan Manual feed actuator Main motor Enveloper feeder connector...
  • Page 17 Product information Safety information Internal assemblies — — — — Rear paper jam High voltage board access door Face-up paper outlet Main charger terminal Parallel interface connector Drum connector YC821 Serial interface connector Drum access slot Option interface slot (Covered) Power switch AC inlet FS-1714M/FS-3718M...
  • Page 18 Product information Safety information Safety information Laser safety This printer is certified as a Class 1 laser product under the U.S. Department of Health and Human Services ( ) Radiation Performance Standard according to DHHS Radiation Control for Health and Safety Act of 1968. This means that the printer does not produce hazardous laser radiation.
  • Page 19 Product information Safety information Warning - Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure. CDRH regulations The Center of Devices and Radiological Health ( ) of the U.S. Food and Drug CDRH Administration implemented regulations for laser products on August 2, 1976.
  • Page 20 Interference cable to the computer shall be used with shielded circular cable. Any modification without prior permission may cause harmful interface. If any modification/change is introduced to this equipment without prior permission, Kyocera, as the manufacturer, cannot guarantee compliance with rules. To use equipment which does not comply with rules is prohibited.
  • Page 21 Product information Safety information Important note on the interface connectors Be sure to turn off printer power before connecting or disconnecting an interface cable to the printer. For protection against static discharge which may be applied to the printer's internal electronics through the interface connector(s), keep any interface connector which is not in use capped using the protective cap supplied.
  • Page 22 Product information Safety information Canadian Department of Communications compliance statement This Class B digital apparatus meets all requirements of the Canadian Interference- Causing Equipment Regulations. Avis de conformité aux normes du ministère des Communications du Canada Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.
  • Page 23 Product information Environmental requirements Environmental requirements Environmental conditions ENVIRONMENTAL REQUIREMENTS section on page 1-6 should be observed to ensure the optimum operation of the printer. The use of the printer in a location which does not satisfy the requirements may result in troubles and risk shortening its service life. The recommended temperature and humidity ranges are as follows: Nominal Recommended...
  • Page 24 Product information Environmental requirements Clearance Allow the necesary minimum clearance on all sides of the printer (below). A total space of 92 by 138 cm (36 by 54”) is needed. š – ™ ˜ — Clearance Dimensions Left – 30 cm (12”) Front —...
  • Page 25 Product information Environmental requirements Places to avoid Avoid installing the printer in locations exposed to: • Direct drafts of hot or cold air. • Direct drafts of outside air. (Avoid locations next to outside doors.) • Sudden temperature or humidity changes. Condensation inside the printer should be strictly avoided.
  • Page 26 Product information Environmental requirements Note on power • Use only the power source voltage conforming to the printer’s rated power voltage (See page 1-6). Do not use other power sources. • Disconnect the printer from the power source before attempting removal or re- placement of an electrical component or a printed-circuit board.
  • Page 27 Caution—As the Ecosys MICR printers are designed to ensure the optimum print quality when used with the Kyocera’s proprietary MICR toner, Kyocera do not recommend to use any refilled toner containers that may be available commercially. This is because Kyocera have no means for control over how such refilled toner could affect the print quality and the reliability of the printer.
  • Page 28 Product information About the toner Do not attempt to disassemble or refill the toner container. Toner container storage The toner contained in the container is susceptible to temperature and humidity. To ensure the high print quality, store the toner container in a place that satisfy the following environmental conditions: Temperature -20°C to 40°C (-4°F to 104°F)
  • Page 29 IN S T A L L A T I O N / O P E R A T I O N C h a p t e r T w o...
  • Page 30 Chapter Two C O N T E N T S Unpacking and Inspection 2-3 Unpacking 2-3 Installing toner 2-4 Installing the waste toner bottle 2-6 Developer initialization 2-6 Expanding memory 2-7 Minimum memory requirements 2-7 SIMM to be used 2-7 Notes on handling the main circuit board and SIMMs 2-8 Removing the main circuit board 2-8 Installing SIMMs 2-11...
  • Page 31 While unpacking the printer, check that the listed parts are all present. Face-up output tray (FS-3718M) Toner container tray (Box for the developer unit) Power cord User’s Manual and Kyocera Digital Library (CD-ROM), including the printer drivers, manuals, and two keys for the paper cassette lock. F-1714M/FS-3718M...
  • Page 32 Installation and operation Unpacking and inspection Installing toner Take the toner container from the toner kit (TK-90HM) supplied with the printer. Give it a good shake (5 to 6 times). Peel off the seal — on the bottom of the toner container by carefully pulling off. F-1714M/FS-3718M manuals4you.com manuals4you.com...
  • Page 33 Installation and operation Unpacking and inspection Open the top cover ˜ and remove the pad ™ , Insert the toner container into the printer as below. Align the two locating pins at the bottom of the container with the mating holes in the printer (the developer unit š). ˜...
  • Page 34 Installation and operation Unpacking and inspection Installing the waste toner bottle The waste toner bottle › is also supplied. It must be installed inside the drum access door œ in the left side of the printer. Open the drum access door and install it as shown.
  • Page 35 Installation and operation Expanding memory Expanding memory Expanded printer memory enables to print more complex pages, download more fonts, and define more macros. It begins by explaining how to remove the main circuit board from the printer, and explains how to install a SIMM (single in-line memory module) on the main circuit board.
  • Page 36 Installation and operation Expanding memory Notes on handling the main circuit board and SIMMs Protect the electronics by taking these precautions: Before touching the main circuit board, touch a water pipe or other large metal object to discharge yourself of static electricity. While doing the work, it is recommended that you wear an antistatic wrist strap.
  • Page 37 Installation and operation Expanding memory Remove the PC card that may be inserted in the PC card slot at the left side of the printer. Turn the power switch › off. Remove the main circuit board œ by removing the three (plated) screws ...
  • Page 38 Installation and operation Expanding memory Locate the sockets for memory expansion on the main board. These sockets have 72 pins and are symbolized as YS02 and YS03. SIMM sockets F-1714M/FS-3718M 2-10 manuals4you.com manuals4you.com...
  • Page 39 Installation and operation Expanding memory Installing SIMMs Insert the SIMM – into the socket — as shown. Carefully push the board upright until it snaps into place. Make sure that the catches at the ends of the socket fit into the holes ˜...
  • Page 40 Installation and operation Expanding memory Testing the expansion memory After installing SIMMs in the printer, test the printer to see if the installation has been successful. To test the expansion memory, turn printer power on and print a status page. If the installation has been successful, the Total memory (Memory Allocation) of the status page will show the expanded memory size corresponding to the amount of memory added.
  • Page 41 Installation and operation Using the Control Panel Using the Control Panel The printer’s control panel have LED indicators and a quartz message display to provide a quick access to the printer’s conditions. Indicators — – ˜ š ™ Indicator Status Function ONLINE/Green Flashing...
  • Page 42 Installation and operation Using the Control Panel ˜ Face-up stack indicator/ Lights when printed pages are delivered to the face-up output tray, or to the option stacker if installed. If this flashes, paper jam is suggested in a particular location, refer to chapter Flashing: indicates the possibility that paper may be jammed at Cassette feed indicator/...
  • Page 43 Installation and operation Using the Control Panel Front panel keys Function ONLINE Switches the printer on-line and off-line. CONTINUE Depending on the message being indicated, there are cases where operation will continue after pressing this key. If such a message is displayed, operation will be resumed after pressing this key.
  • Page 44 Installation and operation Using the Control Panel M o d e Se le ct M e n u These items willl not show unless the printer is R e a d y installed with the applicable option unit/ kit. P A R 6 0 0 A 4 0 0 1 P r i n t Ba sic O p e ra t io n s D u rin g M o d e Se le ct io n...
  • Page 45 Installation and operation Using the Control Panel Continued from Previous page > I 0 0 0 F o n t I n t e r n a l F o n t O p t i o n (* 3) >...
  • Page 46 Installation and operation Using the Control Panel Continued from Previous page M E M O R Y C A R D > > R e a d f o n t s > F o r m a t > R e a d d a t a >...
  • Page 47 Installation and operation Using the Control Panel Continued from Previous page O t h e r s > > M S G l a n g u a g e E n g l i s h > F o r m F e e d (* 12) T i m e O u t 0 3 0 s e c .
  • Page 48 Installation and operation Using the Control Panel Service mode Within Others option, the Service mode can be accessed by authorized service personnel. This mode provides two special treatments for service purpose: cleaning on the drum surface and accelerating initial toner replenishment for a new developer. The service mode is available only when the printer is ready.
  • Page 49 C h a p t e r T h r e e M A I N T E N A N C E / A D J U S T M E N T S...
  • Page 50 Chapter Three C O N T E N T S Life expectancy of modules 3-3 Toner containers 3-4 Toner container replacement 3-4 Waste toner bottle 3-5 Toner saver mode (EcoPrint) 3-6 Cleaning the printer 3-7 Main charger unit 3-7 Paper Feed Unit 3-11 Replacing the developer 3-12 Shipping the developer unit 3-12 Feeding toner into the new developer 3-13...
  • Page 51 Maintenance Cleaning the printer Life expectancy of modules The table below shows the nominal life expectancy for modules. Detailed part information for each module (except toner containers) can be found in the Parts Catalog . Module Nominal life Model (pages) FS-1714M FS-3718M Toner container...
  • Page 52 Maintenance Cleaning the printer Toner container The toner container is the only consumable that the printer requests replacement during normal operation (user-replaceable). The following toner containers are available for use with both -1714M and -3718M models. Model Life in pages* No.
  • Page 53 Maintenance Cleaning the printer – — Then, refer to section Installing toner on page 2-4 to install the new toner container. After installing the new toner container, several parts in the printer must be cleaned as instructed on page 3-7. If the toner container has been replaced when the message Replace Toner Clean printer was displayed, the message ...
  • Page 54 Maintenance Cleaning the printer For the reference, the waste toner bottle can hold up to 100g of waste toner. The nominal amount of waste toner derived after 10,000 pages have been printed is 20 to 30g (Letter or A4 size paper; average toner density of 5%). Toner saver mode (EcoPrint) The EcoPrint enables to reduce the amount of toner consumed on the page so as to save printing costs by drastically extending the toner container life.
  • Page 55 Maintenance Cleaning the printer Cleaning the printer To avoid print quality problems, the following printer parts must be cleaned with every toner container replacement. Main charger unit The main charger unit should be cleaned in its two parts—the wire and grid (See the picture below.) - whenever the toner container is changed.
  • Page 56 Maintenance Cleaning the printer To clean the main charger, first open the drum access door – . Pull the cleaning knob (green) — slowly in and out a few times. This pulls a cleaning pad inside the drum unit along the wire. —...
  • Page 57 Maintenance Cleaning the printer The grid cleaner pad is impregnated with water. Perform the following cleaning procedure before the pad dries. Attach the grid cleaner ˜ to the printer with the pad uppermost, as shown in the diagram below. ˜ FS-1714M/FS-3718M...
  • Page 58 Maintenance Cleaning the printer After attaching the grid cleaner ˜ , repeat the action of slowly pulling out and then pushing back in the main charger unit itself main charger unit itself š š š š (not the green knob that was used in not the green knob that was used in main charger unit itself main charger unit itself...
  • Page 59 Maintenance Cleaning the printer Paper Feed Unit To avoid print quality problems due to paper dust and debris, clean the paper feed unit – in the following manner. Pull the paper feed unit release lever up and draw the paper feed unit all the way out until it stops.
  • Page 60 Maintenance Cleaning the printer Replacing the developer In case that the developer unit is to be removed from the printer for shipment or replacing to a new one, it should be handled following the instructions below. Also, a new developer unit, after installing, needs a special treatment that repletes the developer with toner for printing.
  • Page 61 Maintenance Cleaning the printer Feeding toner into the new developer The new developer unit is shipped from the factory with no toner contained. The developer can be automatically repleted with toner when a toner container is installed onto it and the printer is turned on. However, because the toner reservoir in the developer has a large capacity, it requires a lengthy period of time until a substantial amount of toner has been fed to get the printer ready.
  • Page 62 This applies the engine firmware only. The controller firmware is updated by replacing DIMM Kyocera supplies three types of data for updating the engine firmware depending on the purpose of update. These are: Engine firmware data Front panel initialization data (required to reprogram the panel message) Front panel message data These data may be stored in a memory card for field use.
  • Page 63 Maintenance Cleaning the printer Engine/front panel data format The data is identified using the following naming syntax: De5330.dat – — ˜ ™ Identifies… – de: Engine firmware data dm: Front panel message data — 53: FS-1714M 54: FS-3718M (55: FS-7028M) ˜...
  • Page 64 Maintenance Cleaning the printer Downloading data from the parallel interface To download data from the parallel interface: Perform, from top to bottom: Then the display shows: Turn printer power on. Make sure the printer is Ready Ready. At the DOS prompt, execute the following command: !R! BOOT “SPR”;...
  • Page 65 Maintenance Cleaning the printer Perform, from top to bottom: Then the display to show: follows. Confirm the status page shows the new engine version (See Appendix B , page B-4). If the message display indicates Call service person Dn ( n =0, 1, …) , refer to section Downloading errors below.
  • Page 66 Maintenance Cleaning the printer Setting the paper type This printer is capable of printing under the optimum setting for the type of paper being used. Setting the paper type for the paper source from the printer's control panel will cause the printer to automatically print in the mode best suited to that type of paper.
  • Page 67 O P E R A T I O N O V E R V I E W C h a p t e r F o u r...
  • Page 68 Chapter Four OPERATION OVERVIEW Electrophotographics system 4-4 Amorphous-silicon drum 4-5 Charging the drum 4-6 Toner 4-7 Exposure 4-8 Scanner unit 4-10 Scanning laser 4-12 Development 4-13 Developing roller bias 4-20 Transfer 4-22 Fusing 4-23 Drum cleaning and erasing static charge 4-24 Typical photo process timing chart 4-25 Paper feeding system 4-26 Paper feed components/signals 4-27...
  • Page 69 Serial interface 4-56 Debugging outputs 4-57 Engine interface 4-57 Engine interface connector assignment 4-58 Signals used for the engine interface 4-59 Engine interface signals 4-60...
  • Page 70 Operation overview Electrophotographics system Electrophotographics system Electrophotography is the technology used in laser printing which transfers data rep- resenting texts or graphics objects into a visible image which is developed on the pho- tosensitive drum, finally fusing on paper, using light beam generated by a laser di- ode.
  • Page 71 Operation overview Electrophotographics system Amorphous-silicon drum The printer uses the long lasting amorphous silicon drum. The drum surface is a composite of five substances coated in five layers as shown below. A—Secondary protection layer B—Primary protection layer (1µ µ µ µ m) C—Photoconductor α...
  • Page 72 Operation overview Electrophotographics system Charging the drum Figure below is a simplified diagram of the electrophotographics components. Charg- ing the drum is done by the main charger wire (in the main charger unit) marked A in the diagram. As the drum (B) rotates in a “clean (neutral)” state, its photoconductive layer is given a uniform, positive (+) electrical charge dispersed by the main charger wire (A).
  • Page 73 Operation overview Electrophotographics system Toner The toner is fed from the toner container (TK-90HM/TH-92HM). The toner is com- prised of the following substances as depicted below. Single component MICR toner A—Resin B—Ferrite for MICR C—Silica D—Polisher FS-1714M/FS-3718M...
  • Page 74 Operation overview Electrophotographics system Exposure The charged surface of the drum (“B”) is then scanned by the laser beam from the scanner unit (“A”). FS-1714M/FS-3718M manuals4you.com manuals4you.com...
  • Page 75 Operation overview Electrophotographics system The laser beam is switched on for a black dot and off for a white (blank) dot according to the print data. Whenever it is illuminated by the laser beam, the electrical resis- tance of the photoconductor is reduced, the potential on the photoconductor is also lowered to 20V, effectively driving the charge through the a-Si layer down to the aluminum base.
  • Page 76 Operation overview Electrophotographics system Scanner unit The 600 dpi scanner unit includes the diode laser that produces the 670 nm wave- length laser beam. This wavelength is specifically designed to match the photocon- ductive response of amorphous silicon. œ  To drum ›...
  • Page 77 Operation overview Electrophotographics system – Laser diode — emits diffused, visible laser. — Collimeter lens—aligns the laser beam to the cylindrical lens. ˜ Cylindrical lens—compensates the slant angle at which the laser beam hits a polygon mirror segment. ™ Polygon mirror (motor)—has six mirror segments around its octagonal circumference; each mirror corre- sponding to one scanned line width on the drum when laser beam scans on it.
  • Page 78 Operation overview Electrophotographics system Scanning laser The laser beam hits one of six polygonal mirrors. As the mirror revolves (at the revo- lution of 18,700 rpm for model FS-1714M; 27,000 rpm for model FS-3718M), the laser beam reflects off of it and reaches the charged drum surface in a lengthwise manner. A pair of (plastic) lenses provides focusing the horizontally sweeping laser beam onto the drum.
  • Page 79 Operation overview Electrophotographics system Pseudo-1200 dpi Resolution Theory Im a g e P ro c e s s in g G ra y S c a le r (D ith e r) Im a g e P ro c e s s in g K IR L ig h t M e d iu m...
  • Page 80 Operation overview Electrophotographics system Duration of laser emission 600dpi (KIR OFF) Jagged representation With KIR, dots of half or quadruple sizes (grey boxes at right) are added or removed within the area of 7 by 3 dots. Light Medium Dark Jagged dots are replaced by the Voids evenly replaces the jagged New dots are supplemented around...
  • Page 81 Operation overview Electrophotographics system Gamma Correction Curve For som e print data, a dot in a pixel is not always represented as a dot w hen it is printed by the printer; or, for exam ple, 256 dots in a pixel could be represented as if dots w ere 256, resulting in infidelity in the print output.
  • Page 82 Operation overview Electrophotographics system 45° 45°/212 lines Sub Pixel 8-dot pitch=50 lpi(300dpi) 4-dot pitch=212lpi (424dpi) 45°/106 lines 16-dot pitch=75 lpi (150dpi) 45° 8-dot pitch =106lpi (212dpi) Sub Pixel 4-dot pitch= 63.4° 63.4°/300 lines Sub Pixel 300lpi (600dpi) 3.57 dots=300lpi (600dpi) FS-1714M/FS-3718M 4-16 manuals4you.com...
  • Page 83 Operation overview Electrophotographics system Gray scale and dither Though m onochrom e printers can only render black or w hite (2-value) for a dot, it can provide 256 grey scape levels on a cell that is constituted by 256 dots in a 16 by 16 cell. This cell is referred to as a pixel or a half-tone cell.
  • Page 84 Operation overview Electrophotographics system dots are consistently distributed over the photoconductor in 1200 dpi resolution. Pulse-sliced laser FS-1714M/FS-3718M 4-18 manuals4you.com manuals4you.com...
  • Page 85 Operation overview Electrophotographics system Development The latent image constituted on the drum is developed into a visible image. The de- veloping roller contains a 3-pole ( ) magnet core and an aluminum cylinder rotat- S-N-S ing around the magnet core. Toner attracts to the developing roller since it is pow- dery ink made of black resin bound to iron particles.
  • Page 86 Operation overview Electrophotographics system Developing roller bias The developing roller is connected to a -weighted, positive power source. Toner on the developing roller is given a positive charge. The positively charged toner is then attracted to the areas of the drum which was exposed to the laser light. The non-exposed areas of the drum repel the positively-charged toner as these areas maintain the positive charge.
  • Page 87 Operation overview Electrophotographics system Adjusted to prevent grey background Surface potential = 230V Developing roller bias 120V DC+1.8kV AC (f=2.4 kHz) Developing A toner replenishment sensor is provided within the developer. As the toner supply from the toner container dwindles and the toner level lowers in the reservoir, the sensor translates it through its diaphragm, urging the toner motor to feed more toner.
  • Page 88 Operation overview Electrophotographics system Transfer The image developed by toner on the drum (“ ” below) is transferred onto the paper using the electric charge attraction given by the toner itself and the transfer roller (“ ” below). The transfer roller is negatively biased so that the positively charged toner is attracted onto the paper while it is pinched by the drum and the transfer roller.
  • Page 89 Operation overview Electrophotographics system Fusing The toner on the paper is permanently fused onto the paper as it passes between the florin-finished heat roller (“ ” below) and the pressure roller (“ ” below) in the fuser unit. The toner is molten and pressed into the paper. The heat roller has a halogen lamp, turning frequently on and off to maintain a preheat temperature at approxi- mately 185°C for model FS-1714M;...
  • Page 90 Operation overview Electrophotographics system Drum cleaning and erasing static charge The drum needs to be physically cleaned of toner remaining on its surface in the pre- vious rotation. The cleaning blade (A below) is constantly pressed against the drum and scrapes the residual toner on the drum off to the refresher roller (B below). The refresher roller drives the toner to the spiral (fins) roller (C below) at one end of which the waste toner bottle is connected to collect the waste toner.
  • Page 91 Operation overview Electrophotographics system Typical photo process timing chart The following chart shows the signals used for photo processing. These signals acti- vate the corresponding device in the following timing sequences. A simple description for these signals follow. Page 1 Page 2 MOTOR PAPER...
  • Page 92 Operation theory Paper feeding system Paper feeding system The paper feeding system picks up paper from the paper cassette or the manual feed- ing tray and at a precise timing feeds it to the electrophotography system for develop- ing image on the paper. It finally delivers the printed page to either the face-down or face-up tray.
  • Page 93 Operation theory Paper feeding system Engine Controller Paper full sensor* Face-down rollers Main motor Manual feed clutch Exit sensor Manual feed Regist. sensor Heat Roller Drum clutch Regist Exit rollers sensor Pressure Roller Regist rollers Transfer roller Feed clutch Paper sensor Paper Cassette Clutches...
  • Page 94 Operation theory Paper feeding system Cassette feeding The main logic controller sends the * signal to the engine controller after finish- PRINT ing data processing. The engine controller then starts the main motor ( MMOT polygon motor, registration rollers, and the fuser heater. The engine controller then issues the signal to connect the main motor power to the paper feed tires.
  • Page 95 Operation theory Paper feeding system Manual/multi purpose tray feeding The printer recognizes the existence of paper on the manual feed or multi purpose tray when the manual feed sensor is pushed up ( HANDS In manual paper feed mode, the paper placed on the manual feeding tray or multi purpose tray is drawn in when the manual feed clutch is energized by the sig- FDCL2...
  • Page 96 Operation theory Paper feeding system Paper jam sensing The registration sensor and the exit (fuser) sensor keep track of the paper sent through the printer’s paper path by watching the time of period during which either sensor is kept activated. Registration sensor—A photo reflector sensor is used.
  • Page 97 Operation theory Paper feeding system Exit sensor—This is a photo penetration sensor, combined with an actuator arm ex- tending to the fuser board. The actuator is in the way back at the fuser outlet. The re- flector at one end of the actuator is normally seated in-between the photo transmitter and sensor (–).
  • Page 98 Operation theory Basic engine functions Basic engine functions This section presents a general functional overview of the engine system of the printer. It was intended to provide a comprehensive knowledge on basic functions that the engine system performs during printing. The following printer functions are covered: •...
  • Page 99 Operation theory Basic engine functions Basic sequence of operation The following figure is a simplified block diagram of the printer engine system. BASIC ENGINE SYSTEM DIAGRAM FS-1714M/FS-3718M 4-33...
  • Page 100 Operation theory Engine controller system Engine controller system The engine controller provides control over all print engine activities. It drives laser, coordinates the electrophotography process with print data from the main logic con- troller. The engine system also manages information collected back from sensors, etc., so that a message is given in case of need for user attention.
  • Page 101 Operation theory Engine controller system Laser scanner control In order to activate the laser scanner, the engine controller does the following tasks: • Forced laser activation timing • Laser diode current limit • Laser power control output • Beam detection photo-sensor output •...
  • Page 102 Operation theory Engine controller system Safety interlock For safety purpose, micro switches are provided to sense that either the top (toner ac- cess) or side (drum access) cover is open. These switches, when the applicable cover is open, open and disconnect the power to the laser scanner as follows.
  • Page 103 Operation theory Engine controller system The engine gate array The engine gate array is a supplementary device to the Engine . The gate array is a 100-pin type that has the internal blocks as figured below. GATE ARRAY INTERNAL BLOCKS Re g ist e rs O v e rru n In t e rru p t...
  • Page 104 Operation theory Engine controller system Pin assignment Pin assignment for the engine gate array is table on the following pages. The device Remarks column means those which the signal is forwarded to. ENGINE GATE ARRAY PINS Pin No. Ckt signal GA signal In/out Description...
  • Page 105 Operation theory Engine controller system Pin No. Ckt signal GA signal In/out Description Logic Remarks TEST1 TEST1 G/A test input 1, H: Test mode Jumper TEST0 TESTN G/A test mode, L: Test mode Fixed high Power terminal (+5 V) Power terminal (Ground) TESTCLK TSTCLK G/A test clock...
  • Page 106 Operation theory Engine controller system Pin No. Ckt signal GA signal In/out Description Logic Remarks Oscillator (16.9344 [MHz]) INTO INTO Interrupt Pos. RES* RSTN Power on reset Neg. ASTB ASTB Engine CPU ASTB Engine CPU WR* Neg. Engine CPURD* Neg. Engine CPU address EA15 Engine CPU address...
  • Page 107 Operation theory Engine controller system Pin No. Ckt signal GA signal In/out Description Logic Remarks HEATT Fuser heater control, H: On Fuser VDOIN VDOIN Video data Neg. Scanner Power terminal (Ground) PDOUT PDOUT Beam detect sensing Neg. Main log. board IN/OUT Main I/F status command Main I/F SCLK...
  • Page 108 Operation theory Engine controller system Power supply The power supply contains the power and distribution circuitry on the board. The high voltage generator is not included on this board but on the separate high-voltage board. The power supply circuit is diagrammed on the next page. AC INPUT AND RECTIFIER —...
  • Page 109 Operation theory Engine controller system POWER SUPPLY CIRCUIT (US/CANADA VERSION) FS-1714M/FS-3718M 4-43...
  • Page 110 Operation theory Logic controller system Logic controller system The logic controller system does the following: ❒ Communicates with the host computer to receive data at one of the printer’s in- terface ❒ Analyzes and translates the print data to be the dot data in the raster memory ❒...
  • Page 111 Operation theory Logic controller system Logic controller specifications Item Specification FS-1714M FS-3718M PowerPC603e-100 PowerPC603e-166 System ROM size 4 MB (2MB × 2) 4 MB (2MB × 2) RAM size Standard 8 MB (2MB× 4) 16 MB (SIMM) Maximum 72 MB (Two PC SIMM slots) 64 MB (Two PC SIMM slots) Fonts Resident...
  • Page 112 Operation theory Logic controller system CONTROLLER BLOCK DIAGRAMS: FS-1714M FS-1714M/FS-3718M 4-46 manuals4you.com manuals4you.com...
  • Page 113 Operation theory Logic controller system CONTROLLER BLOCK DIAGRAMS: FS-3718M FS-1714M/FS-3718M 4-47...
  • Page 114 Operation theory Logic controller system Printing data processing The printer communicates with the host computer for receiving the print data at one of the printer’s interfaces and temporarily store them in the interface buffer. The main logic controller analyzes the data for translating them into the dot data accord- ing to the original print image.
  • Page 115 Operation theory Logic controller system API ROM socket Socket U10 which is empty at the shipment accepts an (Application Program In- terface) ROM. The should be a -conforming , having the follow- API ROM JEDEC EPROM ing features: Socket No. U14/U9 Pins Size...
  • Page 116 Operation theory Logic controller system API ROM socket pin assignment Pin No. Terminal description Signal name Pin No. Terminal descritpion Signal name AVpp VCC (fixed) FA0/CA1 GND (fixed) CD15 CD14 CD13 CD12 CD11 CD10 BA10 BA11 BA12 BA13 BA14 BA15 BA16 BA17 BA18...
  • Page 117 Operation theory Logic controller system System ROM (DIMM) This detachable DIMM is served by the controller CPU PowerPC603e-100 for the FS- 1714M; by PowerPC603e-166 for the FS-3718M. The DIMM incorporate the following features: Number used Socket No. Pins 72, DIMM Size 4 MB Composition...
  • Page 118 Operation theory Logic controller system The expansion SIMM should incorporate the following features: Number of SIMM sockets Socket Nos. YSO1/YSO2 Pins Size 4/8/16/32 MB Access speed <80 ns For model FS-3718M, a 16 MB SIMM is supplied as standard in SIMM Memory card slot interface The controller accepts a SRAM (or certain flash) type memory card that comforms to the PCMCIA (version 2.1) standards.
  • Page 119 (SRAM, contained in the DEG gate ar- ray), then passed to the engine controller. The option interface has the following features: Card connector 80 pins (See table below), AMP 176372-3 or equivalent Applicable interface card Kyocera IB-3 FS-1714M/FS-3718M 4-53...
  • Page 120 Operation theory Logic controller system Option interface pin assignment Pin assignment of the option interface connector is tabled on the following page.Option interface pin assignment Pin No. Terminal Signal Pin No. Terminal Signal BA17 BA16 BA15 BA14 BA13 BA12 +12V NC (Not used) BA11 +12V...
  • Page 121 Operation theory Logic controller system Option interface pin assignment - Continued Pin No. Terminal Signal Pin No. Terminal Signal NC (Reserved) NC (Reserved) OPIF* OPIF* OPRDY* (D7) (D6) (D5) (D4) (D3) (D2) (D1) (D0) VDO% EXTVDO NC (Reserved) LSYNC* LSYNC* VCLK EVCLK NC (Reserved)
  • Page 122 Operation theory Logic controller system Parallel interface The printers have a port for the parallel interface that is compatible with the gate ar- ray µPD65650-268-3BA used with the current line-up of the Plus series printers. The parallel interface supports the protocols defined by the 1284 standards.
  • Page 123 Operation theory Logic controller system Debugging outputs Connector YC06T provides the following signals for debugging Pin No. Signal Direction of flow Definition DBTXD Printer to host Transmission data DBRXD Host to printer Reception data DBCLK Host to printer Transfer clock Engine interface The interface to the engine system is based on the serial interface, not the parallel in- terface that was used with the previous line-up of the Ecosys printers.
  • Page 124 Operation theory Logic controller system Engine interface connector assignment Terminal Signal Terminal Signal RPORT EGIR* D/CZ NC (Reserved) VSREQZ VSREQ* SBSYZ SBSY* CBSYZ CBSY* SCLK SCLK S/CZ CPRDY CPRDY RDYZ RDY* CINHZ CINH* NC (Reserved) VDFON VDFON NC (Reserved) FPDATA FPDAT VSYNCZ VSYNC*...
  • Page 125 Operation theory Logic controller system Signals used for the engine interface The following signals are used for the engine interface communication. Figure on next page shows a simplified function diagram of the engine interface and the sig- nals. Signal Meaning Active Definition SBSYN...
  • Page 126 Operation theory Logic controller system Engine interface signals engblock.dr FS-1714M/FS-3718M 4-60 manuals4you.com manuals4you.com...
  • Page 127 C h a p t e r F i v e D I S A S S E M B L Y FS-1714M/FS-3718M...
  • Page 128 Chapter Five Chapter Five Chapter Chapter Five Five General Instructions 5-3 Screws/hardware 5-3 Disassembly road map 5-4 Disassembly 5-6 Removing the developer unit 5-6 Shipping the developer unit 5-8 Installing a new developer 5-9 Removing the paper feed unit 5-10 Removing the multi-purpose tray 5-10 Removing the transfer roller 5-12 Removing the registration rollers 5-13...
  • Page 129 Disassembly General Instructions General Instructions This chapter provides procedures for removal and replacement of field replacement components. For other components not shown in this chapter, the diagrams in the Parts Catalog attached with this manual will help locate the component. For replacement of a component, use the reverse of the removal procedures explained in this chapter.
  • Page 130 Disassembly Disassembly road map Disassembly road map The diagram on page 5-5 is intended to give an idea on what order to be followed to reach the component. For example, in order to remove the drum unit, the toner con- tainer, developer unit, and the paper feed unit must be removed beforehand.
  • Page 131 Disassembly Disassembly road map DISASSEMBLY ROAD MAP Numbers refer to the appropriate page in this Start Main Paper feed board unit Developer Multi- unit purpose tray For cleaning, see page 5-13. Transfer roller Drum Main Regist. unit charger unit roller Top side Laser cover...
  • Page 132 Disassembly Disassembly Disassembly Removing the developer unit Open the top cover. The toner container must be removed first: Pull the toner con- tainer release lever as below. Pull the toner container slowly up. To avoid toner ad- hering from spilling, keep it as level as possible. FS-1714M/FS-3718M manuals4you.com manuals4you.com...
  • Page 133 Disassembly Disassembly After removing the toner container, remove the developer’s connector from the printer. Then, while pressing the developer release lever towards the front of the printer, remove the developer unit. Note. After removing the developer, seal it in the protective bag and place it on a flat surface. Do not place the developer in a dusty area.
  • Page 134 Disassembly Disassembly Shipping the developer unit If the developer unit is shipped (the developer must be shipped separately if the printer is shipped), it must be fit in the shipping container supplied originally with the printer. First, flap the magnet roller protective cover down. Put the developer unit in the plastic bag supplied with the shipping container.
  • Page 135 Disassembly Disassembly Installing a new developer Use the following developer kit for replacement. This kit is commonly used with both models of FS-1714M and FS-3718M. FS-1714M/FS- 3718M DV-90M Developer unit Produce the developer unit from the protective bag. Flap the magnet roller protective cover ! up. Install the developer using the reverse manner of removing the developer explained above.
  • Page 136 Disassembly Disassembly Note. Dress the developer connector so that it runs through underneath the developer unit. Never allow the connector seated atop the developer unit that may prevent the toner container from being installed properly. Removing the paper feed unit The paper feed unit can be removed from the printer without using tools.
  • Page 137 Disassembly Disassembly Gent l y f ol d t he mul t i - pur pose t r ay down. Holding the tray by both ends, pull it up until catches are released. 5-11 FS-1714M/FS-3718M...
  • Page 138 Disassembly Disassembly Removing the transfer roller Before removing the transfer roller, remove the paper feed unit out of the printer. Caution—Do not touch the transfer roller (sponge) surface. Oil and dust (particles of paper, etc.) on the transfer roller can significantly deteriorate the print quality (white spots, etc.). Lift the paper shute guide and remove the transfer roller cover .Remove the transfer roller cover .
  • Page 139 Disassembly Disassembly CLEANING THE TRANSFER ROLLER To clean the transfer roller, hold it by its gear so that the roller hangs down horizon- tally. Use a vacuum cleaner, moving nozzle along the roller, but do not let the nozzle directly touch on the roller. Thoroughly clean the entire surface of the roller.
  • Page 140 Disassembly Disassembly Remove the coil springs # that are used to secure and press the top (metal) registra- tion roller $ towards the bottom (rubber) registration roller underneath. Warning—Take care not to let the coil springs fly. 5-14 FS-1714M/FS-3718M manuals4you.com manuals4you.com...
  • Page 141 Disassembly Disassembly Removing the drum unit Caution—Before removing the drum unit , be sure to remove the developer unit draw out the paper feed unit half way. Do not attempt to forcibly pull out the drum with- out first having done all of these procedures. Remove the developer.
  • Page 142 Disassembly Disassembly Replacing the drum unit To replace the drum unit into the printer, be sure to align the guides and rails on the drum unit with each other. Do not force to slide the drum unit in unless they are properly aligned with each other.
  • Page 143 Disassembly Disassembly Main charger unit Pull the main charger until it stops. While pushing the (white) locking peg wards the printer, pull the main charger unit all the way out. The main charger unit is technically explained in chapter 4, Operation. 5-17 FS-1714M/FS-3718M...
  • Page 144 Disassembly Disassembly Top side cover Open the toner container access door . Remove two screws . While holding the spring-loaded back side cover to open, pull the back plane of the top cover away from the printer, then pull it upwards to remove. Hol d her e back war ds t hen upwar ds.
  • Page 145 Disassembly Disassembly Removing covers The left and right side covers are snapped onto the chassis by catches and holes. No screws are used. To remove the left and right side covers, release those catches and holes at the front and the rear from each other, by inserting a small flat blade screw driver between the cover and the chassis.
  • Page 146 Disassembly Disassembly Removing the front panel See the picture above. Remove two screws that secure the front panel to the chas- sis. Remove the ground wire from the chassis front . Remove the other ground wire . Unplug the connector .
  • Page 147 Disassembly Disassembly Removing the fuser unit Before removing the fuser unit, remove the covers first (See page 5-19.). Warning—The fuser is hot after the printer was running. Wait until it cools down. Disconnect plugs first. To remove the fuser unit remove two screws at the back. Paper full sensor (FS-3718M only) Fuser unit...
  • Page 148 Disassembly Disassembly Removing the heater lamp Warning—The heater is extremely hot immediately after the printer was running. Allow substantial period of time until it cools down. Also, the heater is fragile: Handle it with great care. To remove the heater lamp, remove two screws on the cover at the right side of the fuser unit.
  • Page 149 Disassembly Disassembly Rat i ng l abe l ( exam pl e) 120V 500W Replacing the fuser rollers Remove four screws on the top case. Use care not to let the top (heat) roller fall when lifting the top case. 5-23 FS-1714M/FS-3718M...
  • Page 150 Disassembly Disassembly To gain access to the heat (metal) roller , the roller retaining plate $ must be re- moved. To remove the retaining plate, use a small flat blade screwdriver inserting it into the gaps as shown in the figure below. Caution—Special care should be taken not to let the screwdriver go too far into the hole.
  • Page 151 Disassembly Disassembly Removing the themostat and thermal cutoff Thermal cutoff Thermostat 5-25 FS-1714M/FS-3718M...
  • Page 152 Disassembly Disassembly Replacing the heat roller To replace the heat roller, align the protrusions & on both collars so that they face the paper input side (the drum unit side) [horizontally]. Then insert the heat roller retainer $ back in place. Align the protrusion in a horizontal angle.
  • Page 153 Disassembly Disassembly Removing the laser scanner To remove the laser scanner, the top cover must be removed first. For details on re- moving the top cover, refer to Removing covers on page 5-19. Warning—The laser scanner contains electrostatic-sensitive parts inside (laser diode, etc.). Before touching the laser scanner, provide an antistatic (discharging) device, such as a wrist strap, that can effectively discharge your body.
  • Page 154 Disassembly Disassembly Removing the controller box Before removing the controller box, the following parts must be removed in the order indicated. (For details on removing these parts, refer to the page enclosed by brack- ets.) • Developer (Page 5-6) • Drum unit (Page 5-15) •...
  • Page 155 Disassembly Disassembly Removing the engine board In prior to removing the engine board, remove the following parts (For details on re- moving these parts, refer to the page enclosed by brackets.): • Top side cover (Page 5-18) • Right side cover (Page 5-19) •...
  • Page 156 Disassembly Disassembly Removing the main circuit board Remove the three screws from the printer’s rear cover. Power OFF (O) Pull the main circuit board all the way out of the printer. 5-30 FS-1714M/FS-3718M manuals4you.com manuals4you.com...
  • Page 157 T R O U B L E S H O O T I N G C h a p t e r S i x...
  • Page 158 Troubleshooting Chapter Six T R O U B L E S H O O T I N G Board layouts 6-4 Liaison board/KP-504 6-4 Scanner interface board/KP-488 6-5 Engine board connectors/KP-535 6-5 Fuser board/KP-499 6-6 Drum connector/YC-741 (KP-500 board) 6-6 General wiring diagram –...
  • Page 159 Troubleshooting REPETITIVE DEFECTS GAUGE 6-43 CHECKING CASSETTE SIZE SENSORS 6-44 Drum cleaning 6-45 FS-1714M/FS-3718M...
  • Page 160 Troubleshooting Board layouts Board layouts Relay board/KP-504 Symbol Connector Connected to: Check point (above) – YC806 Fan (large) — YC802 Main motor E1, Pin 3 (MOTOR*)/Pin 1 (+24V) ˜ YC808 Fan (small) ™ YC803 Registration clutch š YC804 Paper feed clutch ›...
  • Page 161 Troubleshooting Board layouts Scanner interface board/KP-488 YC675 4 - SCANR* 10 - PD* 13 - LASR* 7 - DSCLK 1 - +24V Engine board connectors/KP-669 YC203 (To scanner unit)/See below. +24V - 13 LASR* - 1 12 - SCANR* PD* - 6 SCNCLK - 8 FS-1714M/FS-3718M...
  • Page 162 Troubleshooting Board layouts Fuser board/KP-499 YC721 (➲ ➲ ➲ ➲ KP-492) 5 - THERM* 8 - +5V Drum connector/YC-741 (KP-500 board) KP-500 board Pin 13 Pin 1 FS-1714M/FS-3718M manuals4you.com manuals4you.com...
  • Page 163 Troubleshooting Board layouts General wiring diagram(FS-1714M) PC-Card S02382 (YC4) (YS1) PC-SIMM (YS2) PC-SIMM (CN1) ZCROSS HEAT* PSAVE +24V (CN4) (CN2) ROM (DIMM) (YS3) (KP-710) S02384 (old S02010) S02038 +24V SCOVER* (YC702) PAPER* MOTOR* FEEDS* MTRCLK TNCON* +24V S02047 +24V +24V +24V Regist +24V...
  • Page 164 Troubleshooting Board layouts General wiring diagram(FS-3718M) PC-Card S02382 (YC4) (YS1) PC-SIMM (YS2) PC-SIMM (CN1) ZCROSS HEAT* PSAVE +24V (CN4) (CN2) ROM (DIMM) (YS3) (KP-710) S02384 S02038 +24V SCOVER* (YC702) PAPER* MOTOR* FEEDS* MTRCLK TNCON* +24V S02002 +24V +24V +24V Regist +24V REGDR* Clutch...
  • Page 165 Troubleshooting Diagnostic Diagnostic The printer automatically executes its self-diagnostic test when it is powered up (displaying Self-test). The sequence and the items to be diagnosed are explained below. When the printer locates the error with a specific item, it calls for operator’s attention by showing the appropriate message on the operator panel display.
  • Page 166 Troubleshooting Diagnostic Engine diagnostics flow Po w e r o n Engine ROM cheksum E6 - Engine ROM error Fuser thermistor OK? E4 - Fuser error The heater lamp is turned on. The scanner polygon motor revolves. E2 - Polygon motor Polygon motor OK? error The polygon motor stops revolving.
  • Page 167 Troubleshooting Diagnostic Logic controller diagnostics flow Po w e r o n System ROM cheksum F1 - System ROM error Communication E0 - Communication established between error engine and main CPU s? F2 - System memory System memory OK? error Co n tro lle r is re a d y .
  • Page 168 Troubleshooting General error handling General error handling Priority Each error message has a priority over the others. Thus, if two or more error messages are given simultaneously, the error message having the highest priority is shown. The priority is as follows (from the highest to the lowest): ❂=Short audio alarm/✺=Long audio alarm Error message Category...
  • Page 169 Troubleshooting General error handling Error message Category Remarks Face-down tray paper fill❂ User-recoverable error FS-3718M only Paper path error❂ User-recoverable error MEMORY CARD err Insert again User-recoverable error Insert the same MEMORY CARD User-recoverable error Print Cancel? Memory overflow … Press User-recoverable error CONTINUE❂...
  • Page 170 Troubleshooting User-recoverable errors User-recoverable errors User-recoverable errors do not normally require a service call unless the suggested remedy does not solve them. The instructions below indicate how to respond to problems indicated by the operator panel symbolic indicators and by the panel display.
  • Page 171 Troubleshooting User-recoverable errors Message Corrective action Add paper Add paper to the paper cassette or multi-purpose tray. Set paper/Press CONTINUE Add a sheet of paper to the multi-purpose tray (manual mode), and press the CONTINUE key. Load paper papersize The paper size does not match. The size of the paper in the cassette is different to the size specified by the application software or by PRESCRIBE II.
  • Page 172 Troubleshooting User-recoverable errors Message Corrective action may break in some pages.) You can abandon printing by the CANCEL key. Note—After this message has been displayed, Page protect mode will be On. To maintain optimum use of memory during printing, display >Pageprotect from the control panel, and re-select Auto.See the printer’s User’s Manual.
  • Page 173 Memory card protect error. Release the write protection on the memory card when you write data to the memory card. SRAM Non-Kyocera format. Reformat the memory card using MODE SELECT (See the printer’s user’s manual). SRAM Partition name error. Follow instructions given attempt in Chapter 2 to properly name the destination.
  • Page 174 Troubleshooting User-recoverable errors Error code Applicable card type Meaning Reserved Flash Erase logic error with flash memory card. Try replacing the memory card. Reserved Flash Non PCMCIA flash card. Replace the card with a PCMCIA flash card. Reserved Flash Unable to write to the flash memory card due to insufficient printer memory.
  • Page 175 Troubleshooting Service errors Meaning Suggested causes Corrective action main controller is failed. and the main controller board. Overrun in the engine system, deactivating the progam flash ROM E1 - Main motor error Meaning Suggested causes Corrective action The main motor is Overcurrent in the main motor circuitry Follow the flow chart on the overtorqued.
  • Page 176 Troubleshooting Service errors C a ll Se rv ice p e rso n Connect circuit tester to pin 3 of YC-802 on KP-504 board. Turn printer power off, then on. Connect circuit tester Is pin 3 (M O TOR* ) of to pin 10 of YC-801 YC-802 at low? on KP-504 board.
  • Page 177 Troubleshooting Service errors E2 - Laser scanner motor error Meaning Suggested causes Corrective action The polygon motor does not Timeout in the predetermined period of Follow the flow chart on the deliver a synchronous output lead time which the scanner motor speed next page.
  • Page 178 Troubleshooting Service errors Ca ll Se rv ice p e rso n Connect circuit tester to pin 4 of YC675 on KP-488. Connect circuit tester Turn printer Is pin 4 (SCANR* ) Print a status to pin 12 of YC203 on power off, then at low? page.
  • Page 179 Troubleshooting Service errors E3 - Laser beam detection error Meaning Suggested causes Corrective action Beam detection is failed. The No beam hit due to the laser diode defect Follow the flow chart on the photo detector board does not (PD*) next page.
  • Page 180 Troubleshooting Service errors Ca ll Se rv ice p e rso n Connect circuit tester to pin 13 of YC675/ KP488 board. Turn printer power on, then Print a status page. Connect circuit Turn printer Is pin 13 Print a tester to pin 1 of power off, then (LASR* ) at...
  • Page 181 Troubleshooting Service errors E4 - Fuser heater error Meaning Suggested causes Corrective action The fuser heater is not intact Blown-out thermistor Follow the flow chart on the due to disconnection or the next page. Improper connector insertion circuit failure. Blown-out halogen heater Blown-out thermostat Comparator defect on the engine board Defective engine CPU (input port)
  • Page 182 Troubleshooting Service errors Ca ll Se rv ice p e rso n "E4" shown immediately after power up? Turn printer power Heater temp. off and remove persists at power cable. 210°C? Replace KP-535 board. M easure DC resistance between pins 5 and Replace 8/ YC721 on KP-499 fuser unit.
  • Page 183 Troubleshooting Service errors E5 - Eraser error Meaning Suggested causes Corrective action The eraser is blown out or Blown-out LED chip(s) Follow the flow chart on the the power supply does not next page. Connector insertion error reach to the eraser. Defective gate array (input/output port) FS-1714M/FS-3718M 6-27...
  • Page 184 Troubleshooting Service errors Ca ll Se rv ice p e rso n Replace drum unit. M easure DC resistance between pins 1 and 13/ YC741 on KP-500 board. Infinity? Replace KP-535 board. If not solved, replace KP-494 board. If not solved, replace KP-505 board.
  • Page 185 Troubleshooting Service errors E6 - Flash ROM error Meaning Suggested causes Corrective action Checksum is erroneous with Data readout error on the flash ROM Replace the engine board. the flash ROM. E9 - Toner motor error Meaning Suggested causes Corrective action The toner motor is Overcurrent in the toner motor circuitry Follow the flow chart on the...
  • Page 186 Troubleshooting Service errors Ca ll Se rv ice p e rso n Replace with a new developer unit. E9 goes out? Replace KP-535 board. FS-1714M/FS-3718M 6-30 manuals4you.com manuals4you.com...
  • Page 187 Troubleshooting Service errors F0 - Front control panel error Meaning Suggested causes Corrective action Communication is failed — Replace the main controller between the front panel and board. To remove the main the main controller. controller board, see page 2- F1 - System ROM error Meaning Suggested causes...
  • Page 188 Troubleshooting Service errors False errors - “Paper Feed Unit Open” FS-1714M/FS-3718M 6-32 manuals4you.com manuals4you.com...
  • Page 189 Troubleshooting Service errors False errors - “Top Cover Open” Note Top cover Open The Top Cover Open error message is also shown in the following conditions: The developer unit installed is not a DV-90M (MICR) developer; or the developer connector is not properly connected.
  • Page 190 Troubleshooting Service errors False errors - “Side cover Open” FS-1714M/FS-3718M 6-34 manuals4you.com manuals4you.com...
  • Page 191 Troubleshooting Service errors False errors - “Missing Waste-toner bottle” FS-1714M/FS-3718M 6-35...
  • Page 192 Check main charging potential. Check the main charging output on the HV board. This requires removal of the left side cover and the test equipment: For information, contact Kyocera. Replace the HV board if high voltage potential is not available on the board.
  • Page 193 Check the tranfer bias potential. Check the transfer bias output on the HV board. This requires removal of the left side cover and the test equipment: For information, contact Kyocera. Replace the HV board if high voltage potential is not available on the board.
  • Page 194 The drum axle and its counter part—drum grounding tab in the printer must be in a good contact. If necessary, apply a small amount of electro-conductive grease onto the tab. See Kyocera for which type of grease to use. Check main charger contacts.
  • Page 195 Troubleshooting Print quality problems Black vertical streaks Suggested remedy Corrective action Contaminated main charger wire. Clean the main charger wire by pulling the green colored cleaning knob in and out several times. Check the drum surface for a streak of A streak of toner remaining on drum after printing toner laying lengthwise.
  • Page 196 Troubleshooting Print quality problems Suggested remedy Corrective action the transfer roller and the fuser unit for antistatic purpose) must not be fit loose. Press the paper chute down firmly if necessary. Use the MODE SELECT key on the printer’s control Try changing the transfer bias potential (Normal or Thick).
  • Page 197 See Kyocera for details. The drum unit will have to be replaced if it will bear the values far out of the allowable range.
  • Page 198 Troubleshooting Print quality problems Suggested remedy Corrective action Check the file or program. Check the paper setting in the application. Also, if the PRESCRIBE command is used, check if the syntax and parameters are correct. Check the cassette size sensors (if Check the switches on the KP-498 board.
  • Page 199 Troubleshooting Print quality problems REPETITIVE DEFECTS GAUGE Use the following measurements for checking repetitive occurrences on the printed page. See the above section for details. FIRST OCCURRENCE OF DEFECT REGISTRARION ROLLER—37.5mm DEVELOPING ROLLER—38.0mm TRANSFER ROLLER—63mm DEVELOPER PULLEY—64.7mm DRUM UNIT FUSER PRESS ROLLER FUSER HEAT ROLLER —94.0mm FS-1714M/FS-3718M...
  • Page 200 Troubleshooting Print quality problems CHECKING CASSETTE SIZE SENSORS The printer tells the size of paper (cassette) to be fed by means of three sensors on -498 board. These sensors (switches) are activated by the paper size indicator dial on paper cassettes as adjusted by the user. If the sensors are not correctly activated in a correct matrix of activation, paper jam or printing defects like above may occur.
  • Page 201 Troubleshooting Print quality problems Drum cleaning The drum cleaning mode is meant to provide a manual means of drum cleaning in additioin to the regular cleaning procedure made automatically in a photographics cycle. In this mode, the drum turns for the period of approximately 4 minutes with no main charging dispersed over the drum.
  • Page 202 P R I N T E R I N T E R F A C E A p p e n d i x A manuals4you.com manuals4you.com...
  • Page 203 Appendix A Parallel interface A-3 Port pin assignment A-3 Parallel interface connection A-4 Serial interface A-5 Changing the serial interface configuration A-5 Changing the jumper connector setting A-6 Serial port pin assignment A-7 Parallel interface connection A-8 RS-232C interface voltage levels A-8 Connector configurations A-9 RS-232C protocol A-10...
  • Page 204 Printer interface Parallel interface Parallel interface The printer uses a bi-directional parallel interface for high-speed data transmission for the host computer. This interface includes the buffers which are compatible with the IEEE 1284 standards. The parallel interface provides support for the ECP and nibble modes in this standards.
  • Page 205 Printer interface Parallel interface Parallel interface connection Detailed descriptions of the parallel interface signals follow. Signal Meaning Strobe* [nStrobe] (Pin 1) A negative-going Strobe* pulse causes the printer to read and latch the data on the Data 0 [1] to Data 7 [8] signal lines.
  • Page 206 Printer interface Serial interface Serial interface The printer is equipped with a serial port whose circuitry duplicates the option interface card IB-9. The device responsible for controlling the serial interface is integrated in the gate array in the controller system. The serial interface supports both protocols of RS-232C and RS-422A.
  • Page 207 Printer interface Serial interface Changing the jumper connector setting Be sure to remove the memory card first if inserted in the printer's memory card slot. There is a jumper connector located on the main circuit board. Refer to Chapter 3 and remove the main circuit board out of the printer. Jumper connector To change the serial protocol from RS-232C to RS- 422A, for example, carefully remove the jumper...
  • Page 208 Printer interface Serial interface Replace the main controller board back into the printer. Secure the board by the three screws. Serial port pin assignment The pins of the parallel interface connector carry the signals listed below. The RS- 422A specific signals are noted in the Definition. Signal Flow Definition...
  • Page 209 Printer interface Serial interface Parallel interface connection Detailed descriptions of the parallel interface signals follow. Signal Meaning FG (Pin 1) This pin is connected directly to the printer frame. D (Pin 2) RS-232C only: This output carries asynchronous data sent by the printer to the computer.
  • Page 210 Printer interface Serial interface Connector configurations The printer uses a DB-25 connector for the serial interface. Depending on the computer configuration for serial interface, use either of the appropriate configurations. A special cable must be prepared or obtained for the RS-422A configuration by referring to the diagram (last) below.
  • Page 211 Printer interface Serial interface RS-422A Co m p u t e r Prin t e r se ria l se ria l p o rt in t e rf a ce (D B-25) F ra m e g r. 1-F G 3-RD - Sig n a l g r.
  • Page 212 S T A T U S P A G E A p p e n d i x B manuals4you.com manuals4you.com...
  • Page 213 Appendix B Status page B-3 Service information B-4...
  • Page 214 Status page Status page Status page The printer prints two types of the status page—normal and service purposed. A normal status page can be obtained by pressing the printer's STATUS key when the printer is Ready. To print a service status page: 1.
  • Page 215 Status page Status page Service status page This appendix shows examples and explanations on items regarding service information for the printer which is presentede under section Service information at the bottom of the status page. (This section does not cover other regular information such as temporary parameters.
  • Page 216 Status page Status page Service information Most of the service information on the status page are alphannumerically-codeed. Each item is explained below. Service information [A2/11-26][A2][4.20][01/01] Total page 9690 /t/P00/S00/F00/N00/D10:DM0301.DAN/RS2/DK-23/FF/[00/00] /0096/0026/1061/0811/ /AAADCFE /20A11080/1020B200/20001080/81000000/00000000/10101010/10101010/ DN:SPL9200007 SN:SPL9200010 Example Meaning Description [A1/41-40] Engine ROM version/flash ROM version- product ID (53=FS-1714M, 55=FS-3718M) [A2] Front panel ROM mask version...
  • Page 217 Status page Status page Example Meaning Description 9690 Total page count /0096 Top margin Inches+1/100 inches (FRPO L1/L2) /0026 Left margin Inches+1/100 inches (FRPO L3/L4) /1061 Page length Inches+1/100 inches (FRPO L5/L6) /0811 Page width Inches+1/100 inches (FRPO L7/L8) /0/0/0/0/0/ Left margin offset for paper in 1/600 inche sources(Manual feed tray,printer’s...
  • Page 218 Status page Status page This page left blank intentionally FS-1714M/FS-3718M manuals4you.com manuals4you.com...
  • Page 219 P A P E R S P E C I F I C A T I O N S A p p e n d i x C...
  • Page 220 Note. Kyocera assume no liability for problems that occur when paper not satisfying these requirements is used with the printer. Selection of the right paper is important. The wrong paper can result in jams, mis- feeds, curl, poor print quality, and paper waste, and in extreme cases can damage the printer.
  • Page 221 Paper specifications Selecting the right paper Item Specification Weight 60 to 90 g/m2 (16 to 24 lb./ream) Thickness 0.086 to 0.110 (3.4 to 4.3 mils) Dimensional accuracy ±0.7 mm (±0.0276 inches) Squareness of corners 90±0.2° Moisture content 4 to 6 % Direction of grain Long grain Pulp content...
  • Page 222 Paper specifications Selecting the right paper Size Specifica³tion 8.5 × 11 inches Letter 8.5 × 14 inches Legal 21 × 29.7 cm JIS A4 18.2 × 25.7 cm JIS B5 14.8 × 21 cm JIS A5 Other sizes of paper can be fed manually using the multi purpose tray. The minimum size of manually fed paper is 8 ×...
  • Page 223 Paper specifications Other paper properties expand, becoming wavy in appearance. When the relative humidity is low and the paper loses moisture, the edges shrink and tighten, and print contrast may suffer. Wavy or tight edges can cause misfeeding and alignment anomalies. The mois-ture content of the paper should be: 4% to 6%.
  • Page 224 Paper specifications Special Paper Whiteness: The contrast of the printed page depends on the whiteness of the pa-per. Whiter paper provides a sharper, brighter appearance. Quality control: Uneven sheet size, corners that are not square, ragged edges, welded (uncut) sheets, and crushed edges and corners can cause the printer to mal- function in various ways.
  • Page 225 Paper specifications Special Paper Overhead Projection (OHP) Film OHP film must be able to withstand the heat of fusing during the printing process. It should satisfy the conditions provided below. Item Specifications Tolerance of heat Must tolerate at least 190° C (374° Thickness 0.100 to 0.110 mm (3.9 to 4.3 mils) Dimensional accuracy...
  • Page 226 Paper specifications Acceptable Unacceptable Top sheets Carrier sheets Many envelopes have a diagonal grain orientation. (See Paper Grain above.) This orientation is more likely to wrinkle and crease on its way through the printer. Be- fore purchasing envelopes for use with the printer, test a sample to verify the enve- lope’s suitability.
  • Page 227 Paper specifications Do not use paper with any kind of surface treatment, such as the type of paper com- monly used for calendars.
  • Page 228 Paper specifications This page left intentionally blank C-10 manuals4you.com manuals4you.com...
  • Page 229 MICR Laser Printers FS-1714M/FS-3718M...
  • Page 230 manuals4you.com manuals4you.com...
  • Page 231 The availability for ISP (Initially-Supplied Parts) differs depending on the destination. For details, refer to the ISP List supplied specifically by Kyocera. Those parts bearing numbers in the diagram but not listed in the catalogue are not suppliable as a gen- eral supply part.
  • Page 232 Covers 01-013 01-005 01-012 01-003 01-008 01-007 01-025 01-024 01-009 01-011 01-001 01-012 01-004 01-002 01-023 FS-1200/FS-1750/FS-3750 Aug-24-99 A-One manuals4you.com manuals4you.com...
  • Page 233 FS-1714M FS-3718M REF.NO PART CODE PART CODE 1 DESCRIPTION USED 01-001 5AAY1700U*08 KEY BOARD ASSY 01-001 5AAY370+U*02 KEY BOARD ASSY 01-001 5AAY KEY BOARD ASSY 01-001 5AAY1200E*13 KEY BOARD ASSY 01-001 5AAY1200U*05 KEY BOARD ASSY 01-001 5AAY1714MU10 KEY BOARD ASSY 01-001 5AAY1750E*05 KEY BOARD ASSY...
  • Page 234 Frame Unit 02-A03 02-054 02-050 02-018 02-51 02-007 02-013 02-012 02-040 02-031 02-039 02-032 02-014 02-015 02-041 02-047 02-037 02-033 02-045 02-035 02-A02 02-003 02-011 02-001 02-010 02-034 02-009 02-A01 FS-1200/FS-1750/FS-3750 Aug-24-99 A-One manuals4you.com manuals4you.com...
  • Page 235 FS-1714M FS-3718M REF.NO PART CODE PART CODE 1 DESCRIPTION USED 02-003 5MMX761SL002 PLATE EARTH EF 02-006 5AAPRIFC1009AH P.W.BOARD ASSY 02-007 5ENXGP1A73A**01 PT SENSOR 02-009 5AAVR0LL*029 ROLLER FEED ASSY 02-010 5MVT443DW001 PIN SIZF SELECT 02-011 5MMW241LD012 SPRING SIZE SELECT 02-012 5AACCNPR2GEA CONN.
  • Page 236 Drive Unit 5PLPX87APKX 5AAY1750E*17 DR-23 DRIVE UNIT 5PLPZ8YAPKX 5AAY3700E*05 DR-21 DRIVE UNIT 03-031 03-011 03-001 03-022 03-009 03-007 03-006 03-010 03-008 03-002 03-013 03-014 03-005 03-016 03-012 03-003 03-015 03-019 03-018 03-021 03-030 03-026 03-025 03-017 03-029 03-021 03-025 03-G 03-004 03-028 03-020...
  • Page 237 FS-1714M FS-3718M REF.NO PART CODE PART CODE 1 DESCRIPTION USED 03-001 5AAXMT042GEA MOTOR MAIN 03-001 5AAXMT023GEA MOTOR MAIN 03-001 5AAXMT024GEA MOTOR MAIN 03-001 5AAXMT036GEA MOTOR MAIN 03-002 5MMX873SL006 PLATE DRIVE B 03-003 5EYYALAAK01**01 CLUTCH REGIST 03-004 5EYYAFAAM01**01 5EYYAFAAM02**01 CLUTCH FEED 03-005 5MVG169DN013 GEAR Z21H-Z66H...
  • Page 238 Controller Box 04-013 04-005 04-035 04-035 04-011 04-033 04-012 04-015 04-018 04-031 04-026 04-014 04-006 04-008 04-008 04-020 04-030 04-019 04-031 04-002 04-022 04-025 04-003 04-001 04-007 04-004 04-027 04-004 FS-1200/FS-1750/FS-3750 Aug-24-99 manuals4you.com manuals4you.com...
  • Page 239 FS-1714M FS-3718M REF.NO PART CODE PART CODE 1 DESCRIPTION USED 04-001 5MMB886SL018 BOX CONTROLLER 04-002 5MVX876SB007 CASE PWB POWER 04-003 5MVX852CN001 RAIL PWB ENGINE 04-004 5MVX221RB005 FOOT 04-004 5MVX221RB005 FOOT 04-005 5MMS886SL009 LID CONTROLLER 04-006 5MMS867SL001 PANEL REAR 04-006 5MMS867SL007 PANEL REAR 04-007 5MMX642SL010...
  • Page 240 FS-1714M FS-3718M REF.NO PART CODE PART CODE 1 DESCRIPTION USED 04-022 5AAPRCZR2010FH P.W.BOARD ASSY 04-022 5AAPRCZR2010GH P.W.BOARD ASSY 04-022 5AAPRCZR2010JH P.W.BOARD ASSY 04-022 5AAPRCZR2010KH P.W.BOARD ASSY 04-022 5AAPRCZR2010LH P.W.BOARD ASSY 04-022 5AAPRCZR2010MH P.W.BOARD ASSY manuals4you.com manuals4you.com...
  • Page 241 FS-1714M FS-3718M REF.NO PART CODE PART CODE 1 DESCRIPTION USED This portion is left blank intentionally.
  • Page 242 Controller Box 5AAY1700E*09 FEED TRANS UNIT 5PLPZ9YAPKX 5AAY1750E*04 FE-23 FEED TRNS UNIT 5PLPXD5APKX FE-23 FEED TRNS UNIT (OEM) 5PLPX99AEKE 5AAY1200E*09 FE-28 FEED TRNS UNIT 5PLPXF7APKX FE-28 FEED TRNS UNIT (OEM) 5PLPXL9AAMT FE-23 FEED TRNS UNIT 5PLPXC8APKX FE-90M FEED TRANS UNIT 5PLPXJ7APKX FE-90M FEED TRANS UNIT (OEM) 05-008...
  • Page 243 FS-1714M FS-3718M REF.NO PART CODE PART CODE 1 DESCRIPTION USED 05-001 5MMT876SN046 ROLLER REGIST LOW 05-002 5MMT821SN003 ROLLER REGIST UP 05-002 5MMT876SN066 ROLLER REGIST LOW 05-003 5MVG148DB032 GEAR REGIST Z24-Z32 05-004 5MVG137DB064 GEAR REGIST Z24 05-005 5MVB886SB007 BASE FEED 05-006 5MVM276DB011 BUSH REGIST A 05-006...
  • Page 244 Fuser Unit 5PLPX13AAK1 FK-90M (U) FUSER UNIT 5PLPXJ6APKX FK-90M (U) FUSER UNIT (OEM) 5PLPX14AAK1 FK-91M (U) FUSER UNIT 06-047 06-017 06-018 06-003 06-017 06-018 06-024 06-027 06-045 06-017 06-034 06-015 06-044 06-049 06-040 06-007 06-014 P 06-037 06-033 06-006 06-038 06-035 06-009 06-039...
  • Page 245 FS-1714M FS-3718M REF.NO PART CODE PART CODE 1 DESCRIPTION USED 06-001 5MMT888AX013 ROLLER HEAT 06-002 5MMT886SN011 ROLLER PRESS 06-021 5MVG148XN005 GEAR JOINT Z36 06-022 5MVG127DW004 GEAR IDLE Z16 06-023 5MVG137DW002 GEAR EXIT Z21 06-044 5EZSA2401020307 SOLENOID TDS-KN07A 06-038 5EZPB1015020701 HEATER LAMP 06-038 5EZPB1214220601 HEATER LAMP...
  • Page 246 Paper Cassette manuals4you.com manuals4you.com...
  • Page 247 FS-1714M FS-3718M REF.NO PART CODE PART CODE 1 DESCRIPTION USED REF.NO PART CODE DESCRIPTION ISP USED 07-001 5MVB886SH062 BASE CASSETTE LTR KEY 07-002 5MMS876SL009 PLATE BOTTOM LTR 07-003 5MVL753SH001 PLATE SIDE L 07-004 5MVL753SH002 PLATE SIDE R 07-005 5MML641SW001 NAIL L 07-006 5MML641SW002 NAIL R 07-007 5MVS726XN001 PAD SEPARATOR...
  • Page 248 Fuser Unit 5PLPX15AEKE DK-90M DRUM UNIT 5PLPXJ4APKX DK-90M DRUM UNIT (OEM) 5PLPZ6TAEKE 5AAY3750E*12 DK-24 DRUM UNIT 5PLPXD6APKX DK-24 DRUM UNIT (OEM) 5PLPX17AEKE DK-91M DRUM UNIT 08-055 08-010 08-011 08-042 08-004 08-002 08-047 08-034 08-031 08-003 08-009 08-033 08-025 08-001 08-054 08-024 08-029 08-030...
  • Page 249 FS-1714M FS-3718M REF.NO PART CODE PART CODE 1 DESCRIPTION USED 08-016 5AAVBLADE025 5AAVBLADE034 BLADE ASSY 08-016 5AAVBLADE032 BLADE ASSY...
  • Page 250 Developer 5PLPX16AEKE DV-90M DEVEROPER UNIT 10-046 10-066 10-018 10-032 10-034 10-025 10-015 10-047 10-044 10-042 10-005 10-009 10-035 10-040 10-067 10-048 10-022 10-033 10-024 10-038 10-039 10-060 10-027 10-028 10-061 10-041 10-003 10-059 10-004 10-037 10-002 10-005 10-045 10-036 10-030 10-065 10-015 10-057...
  • Page 251 FS-1714M FS-3718M REF.NO PART CODE PART CODE 1 DESCRIPTION USED 10-042 5AAY1700E*38 TONER MOTOR ASSY...
  • Page 252 Multi-purpose tray A-002 5AAVFEEDR017 MULTI FEED UNIT 11-016 11-018 11-007 11-005 11-008 11-012 11-015 11-013 11-004 11-010 11-021 11-009 11-001 11-011 11-003 11-002 11-020 FS-1200/FS-1750/FS-3750 Aug-24-99 A-One manuals4you.com manuals4you.com...
  • Page 253 FS-1714M FS-3718M REF.NO PART CODE PART CODE 1 DESCRIPTION USED 11-001 5MVB874SH016 BASE M/P 11-002 5MVX622SH003 SEPARATOR M/P 11-003 5MVB851SH002 BOTTOM M/P A 11-004 5MVB862SH010 BOTTOM M/P B 11-005 5MVX761SH003 TRAY M/P 11-008 5MVX753DH001 GUIDE M/P L 11-009 5MVX753DH002 GUIDE M/P R 11-010 5MVS617WK001 PAD FRICTION...
  • Page 254 ©1999, 2000, Kyocera Corporation manuals4you.com manuals4you.com...

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