Troubleshooting - Plantronics VOYAGER 835 User Manual

troubleshooting

My headset
does not work
with my phone.
My phone did not
locate the headset.
I could not enter
my PIN code/
Passkey.
I cannot hear
caller/dial tone.
10
Make sure the headset is fully charged.
Make sure headset is paired with the Bluetooth
phone you are trying to use. See "Pairing Your
Headset" on page 3.
Turn both your phone and headset off and on,
and then repeat the pairing process on page 3.
Turn both your phone and headset off and on,
and then repeat the pairing process on page 3.
Your PIN code/Passkey is 0000.
The headset may not be turned on. Tap the call
control button. If a blue light flashes then the
headset is on. If not, then press the call control
button for approximately 2 seconds until you
hear a tone or see the indicator glow blue.
Your headset battery may be drained. Charge
your battery. See "Charging Your Headset" on
page 1.
Your headset may be out of range. See "Range"
on page 9.