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ZYC ENERGY SIMPO HV Service Manual

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SIMOPO HV
Service Manual_V1.0
ZYC ENERGY
ZERO YOUR CARBON
SIMPO HV Service Manual_V1.0
Released Date: 2024-6-7

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Summary of Contents for ZYC ENERGY SIMPO HV

  • Page 1 SIMPO HV Service Manual_V1.0 SIMOPO HV Service Manual_V1.0 ZYC ENERGY ZERO YOUR CARBON Released Date: 2024-6-7...
  • Page 2 SIMPO HV Service Manual_V1.0 Contents 1. Introduction ........................1 1.1. Safety ........................1 1.2. General Steps ......................2 2. Fault Analysis ........................3 2.1. Event Code ......................3 2.2. No Event Code ......................3 2.2.1. Battery Wi-Fi Issues ..................3 2.2.2.
  • Page 3 1.1. Safety SIMPO HV is a high voltage product, the power cables and plugs also have high voltage. Any improper handling may cause danger. All operations should be performed strictly in accordance with the installation manual and must be carried out by professional and qualified personnel.
  • Page 4 Make sure that the voltage range of battery system satisfies the recommended Inverter Setting Guide voltage range of the inverter. Please refer to the ‘SIMPO HV Inverter Compatibility List’, available at: ‘https://www.zyc.energy/download’. If this is the first installation, please ensure that you are installing according to the First Installation ‘SIMPO HV Quick Start Guide’, available at: ‘https://www.zyc.energy/download’.
  • Page 5 2) Make sure the Wi-Fi hotspot is 2.4G wireless network only. internet via home Wi-Fi 3) Make sure the mobile device is disconnected from BMS WiFi. 4) Try to use a wired connection Copyright © 2024 ZYC Energy Co., Ltd. All Rights Reserved.
  • Page 6 If the lowest cell voltage is Over discharge less than 1.55V, then the battery needs to be replaced. Minimum Cell Voltage < 1.55V. Copyright © 2024 ZYC Energy Co., Ltd. All Rights Reserved.
  • Page 7 2.3. Firmware Version Please make sure to always download and use the latest version of firmware. You can upgrade the firmware version by ZYC Portal / ZYC Assist / ZYC Assist Pro. Copyright © 2024 ZYC Energy Co., Ltd. All Rights Reserved.
  • Page 8 Submit tickets to report faulty system. l Getting helps quickly to manage your account and battery system. Note: The ‘User Manual of ZYC Portal’ is available at: https://www.zyc.energy/download. Copyright © 2024 ZYC Energy Co., Ltd. All Rights Reserved.
  • Page 9 You can download the latest version of ZYC Assist on Google Play or APP Store. For the service analysis, please download the data / logs, and then upload in the records. Note: The ‘User Manual of ZYC Assist’ is available at: https://www.zyc.energy/download. Copyright © 2024 ZYC Energy Co., Ltd. All Rights Reserved.
  • Page 10 For the service analysis, please download and provide the data / logs as described in the user manual. Note: You need a computer with Windows system that can be connected to the battery Wi-Fi. Note: The ‘ZYC Assist Pro Manual’ is available at: https://www.zyc.energy/download. Copyright © 2024 ZYC Energy Co., Ltd. All Rights Reserved.
  • Page 11 4. Replacement Guidance and Voltage Measurement 4.1. Module Voltage Measurement Attention: SIMPO HV is a high voltage product. Please take the voltage measurements by qualified personnel and wear insulated gloves. Please follow the pictures and steps below for voltage measurements: Figure 4.1...
  • Page 12 3) Turn off the DC breaker (If any). 4) Disconnect all cables from the BMS. 5) Replace the BMS, please do not forget to update the firmware to latest version. Copyright © 2024 ZYC Energy Co., Ltd. All Rights Reserved.
  • Page 13 Turn on the DC breaker (if any) and the air switch. e) Turn on the system. f) Turn on the inverter. Note: If expanding a whole tower to the existing system, no SOC balancing requirement. Copyright © 2024 ZYC Energy Co., Ltd. All Rights Reserved.
  • Page 14 Calle Angelita Cavero 13 Oficina 4Madrid (28027), Espaha Phone: +34 697919475 Email: info@zyc-europe.com ZYC Energy Company Limited GuangKe Road 1, Pingshan, Shenzhen, P.R. China +86 (0) 755-2839 4019 WhatsApp: +861916883170 Email: service@zyc.energy Copyright © 2024 ZYC Energy Co., Ltd. All Rights Reserved.
  • Page 15 EC10 Over Current (Discharging) 3. Read the fault records and logs and upload them to the ‘My Tickets’ on ZYC Portal to apply for BMS replacement. Copyright © 2024 ZYC Energy Co., Ltd. All Rights Reserved.
  • Page 16 3. If the above situation exists, provide a screenshot of ZYC Assist Pro of the cells' temperature data, and fault records. Then upload it to ‘My Tickets’ on ZYC Portal to request a replacement of battery module. Copyright © 2024 ZYC Energy Co., Ltd. All Rights Reserved.
  • Page 17 4. If the fault is still reported after step 1. Please upload the fault records and operation logs to ‘My Tickets’ on ZYC Portal to ask for the replacement of BMS. Copyright © 2024 ZYC Energy Co., Ltd. All Rights Reserved.
  • Page 18 3. If the fault still exists, please provide a screenshot of ZYC Assist Error Pro of the module serial number and fault records. Then upload it to ‘My Tickets’ on ZYC Portal to request technical support. Copyright © 2024 ZYC Energy Co., Ltd. All Rights Reserved.
  • Page 19 EC41 Functional Safety Alarm Tickets' on ZYC portal to get analyzed. 3. If the system cannot work normally, it means that there are faults, and BMS needs to be replaced. Copyright © 2024 ZYC Energy Co., Ltd. All Rights Reserved.
  • Page 20 2. Pull down the air switch manually, if no air switch disconnect fault appears on ZYC Assist Pro, then the air switch is faulty and the BMS needs to be replaced. Copyright © 2024 ZYC Energy Co., Ltd. All Rights Reserved.