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ZYC ENERGY SIMPO HV Service Manual

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SIMPO HV
Service Manual_V1.0
Released Date: 2024-07-11

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Summary of Contents for ZYC ENERGY SIMPO HV

  • Page 1 SIMPO HV Service Manual_V1.0 Released Date: 2024-07-11...

  • Page 2: Table Of Contents

    4.1. Module Voltage Measurement ................8 4.2. BMS Replacement ....................9 4.3. Module Replacement .................... 9 5. Claim ..........................10 6. Contact Us ........................11 Appendix 1 Event Codes List ................... 12 Copyright © 2024 ZYC Energy Co., Ltd. All Rights Reserved.

  • Page 3: Introduction

    1.1. Safety SIMPO HV is a high voltage product, the power cables and plugs also have high voltage. Any improper handling may cause danger. All operations should be performed strictly in accordance with the installation manual and must be carried out by professional and qualified personnel.

  • Page 4: Fault Analysis

    3. If the Wi-Fi LED doesn’t light up, or it does light up and there is still no signal. Then the BMS should be replaced. There’s a Wi-Fi signal, but it Try some other devices. can’t be connected Copyright © 2024 ZYC Energy Co., Ltd. All Rights Reserved.

  • Page 5: Battery Issues

    If the lowest cell voltage is less than 1.55V, then the battery needs to be Over discharge replaced. Minimum Cell Voltage < 1.55V. Copyright © 2024 ZYC Energy Co., Ltd. All Rights Reserved.

  • Page 6: Communication Issues

    2.3. Firmware Version Please make sure to always download and use the latest version of firmware. You can upgrade the firmware version by ZYC Portal / ZYC Assist / ZYC Assist Pro. Copyright © 2024 ZYC Energy Co., Ltd. All Rights Reserved.

  • Page 7: Zyc Tools And Methods

    Get ZYC products manuals and videos. • Submit tickets to report faulty system. • Getting helps quickly to manage your account and battery system. Note: The ‘User Manual of ZYC Portal’ is available at: https://www.zyc.energy/download. Copyright © 2024 ZYC Energy Co., Ltd. All Rights Reserved.

  • Page 8: Zyc Assist

    You can download the latest version of ZYC Assist on Google Play or APP Store. For the service analysis, please download the data / logs, and then upload in the records. Note: The ‘User Manual of ZYC Assist’ is available at: https://www.zyc.energy/download. Copyright © 2024 ZYC Energy Co., Ltd. All Rights Reserved.

  • Page 9: Zyc Assist Pro

    For the service analysis, please download and provide the data / logs as described in the user manual. Note: You need a computer with Windows system that can be connected to the battery Wi-Fi. Note: The ‘ZYC Assist Pro Manual’ is available at: https://www.zyc.energy/download. Copyright © 2024 ZYC Energy Co., Ltd. All Rights Reserved.

  • Page 10: Replacement Guidance And Voltage Measurement

    4. Replacement Guidance and Voltage Measurement 4.1. Module Voltage Measurement Attention: SIMPO HV is a high voltage product. Please take the voltage measurements by qualified personnel and wear insulated gloves. Please follow the pictures and steps below for voltage measurements: Figure 4.2...

  • Page 11: Bms Replacement

    Turn on the DC breaker (if any) and the air switch. Turn on the system. Turn on the inverter. Note: If expanding a whole tower to the existing system, no SOC balancing requirement. Copyright © 2024 ZYC Energy Co., Ltd. All Rights Reserved.

  • Page 12: Claim

    5. Claim Please ensure that the above instructions have been completed by qualified personnel and confirm that there is an irreparable part failure that needs to be resolved by replacement. Copyright © 2024 ZYC Energy Co., Ltd. All Rights Reserved.

  • Page 13: Contact Us

    Calle Angelita Cavero 13 Oficina 4 Madrid (28027), Madrid, España +34 6 9791 9475 info@zyc-europe.com ZYC Energy Company Limited GuangKe Road 1, Pingshan, Shenzhen, P.R. China +86 (0) 755-2839 4019 service@zyc.energy WhatsApp: +86 19168831702 www.zyc.energy Copyright © 2024 ZYC Energy Co., Ltd. All Rights Reserved.

  • Page 14: Appendix 1 Event Codes List

    4. Provide a screenshot of ZYC Assist Pro of the cells' voltage data, and fault records. Then upload it to ‘My Tickets’ on ZYC Portal to request a replacement of battery module. Copyright © 2024 ZYC Energy Co., Ltd. All Rights Reserved.
  • Page 15 4. If the fault still exists after attempting steps 2 and 3 above, it means that the fault is from the BMS, and the BMS needs to be replaced. Copyright © 2024 ZYC Energy Co., Ltd. All Rights Reserved.
  • Page 16 EC28 Air Switch Open If there are other fault messages at the same time, then refer to other troubleshooting methods. Copyright © 2024 ZYC Energy Co., Ltd. All Rights Reserved.
  • Page 17 Communication Fault 3. If there is a situation as step 2, please reboot the system. If it still exists, try again after excluding the module that has shut down automatically Copyright © 2024 ZYC Energy Co., Ltd. All Rights Reserved.
  • Page 18 2. Pull down the air switch manually, if no air switch disconnect fault appears on ZYC Assist Pro, then the air switch is faulty and the BMS needs to be replaced. Copyright © 2024 ZYC Energy Co., Ltd. All Rights Reserved.

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