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LG LMXS28596S.ASTCNA1 Owner's Manual
LG LMXS28596S.ASTCNA1 Owner's Manual

LG LMXS28596S.ASTCNA1 Owner's Manual

French door refrigerator

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OWNER'S MANUAL
FRENCH DOOR
REFRIGERATOR
Read this owner's manual thoroughly before operating the
appliance and keep it handy for reference at all times.
ENGLISH
LFXS28596* / LMXS28596* / LMRS28596* / LRMVS2806* / LFXS26596* /
LFXC22596*
www.lg.com
MFL70761702
Copyright © 2018-2024 LG Electronics. All Rights Reserved
Rev.14_082724

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Summary of Contents for LG LMXS28596S.ASTCNA1

  • Page 1 Read this owner's manual thoroughly before operating the appliance and keep it handy for reference at all times. ENGLISH LFXS28596* / LMXS28596* / LMRS28596* / LRMVS2806* / LFXS26596* / LFXC22596* www.lg.com MFL70761702 Copyright © 2018-2024 LG Electronics. All Rights Reserved Rev.14_082724...
  • Page 2 Ice and Water Dispenser In-Door Ice Bin Automatic Icemaker Storing Food Crisper Drawers Glide‘N’Serve Refrigerator Shelves InstaView Door-in-Door Door Bins Durabase 42 SMART FUNCTIONS LG ThinQ Application Smart Grid Function Smart Diagnosis Feature 47 MAINTENANCE Cleaning Air Filter Water Filter 53 TROUBLESHOOTING...
  • Page 3 IMPORTANT SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE Safety Messages Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and follow all safety messages.
  • Page 4 IMPORTANT SAFETY INSTRUCTIONS • Do not bend or pinch the power cord excessively or place heavy objects on it. • When positioning the appliance, ensure the supply cord is not trapped or damaged. • Do not locate multiple portable socket-outlets or portable power supplies at the rear of the appliance. Operation •...
  • Page 5 IMPORTANT SAFETY INSTRUCTIONS • Do not use electrical appliances inside the food storage compartments of the appliance, unless they are of the type recommended by the manufacturer. • Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance. •...
  • Page 6 IMPORTANT SAFETY INSTRUCTIONS Risk of Fire and Flammable Materials This symbol alerts you to flammable materials that can ignite and cause a fire if you do not take care. This appliance contains a small amount of isobutane refrigerant (R600a), which is combustible. When transporting and installing the appliance, care should be taken to ensure that no parts of the refrigerating circuit are damaged.
  • Page 7 PRODUCT OVERVIEW PRODUCT OVERVIEW Product Features The images in this guide may be different from the actual components and accessories, which are subject to change by the manufacturer without prior notice for product improvement purposes. Exterior † This feature is only available on some models. Control Panel Sets the refrigerator temperature and freezer temperature, the water filter condition and the dispenser mode.
  • Page 8 PRODUCT OVERVIEW Interior † This feature is only available on some models. InstaView Door-in-Door: LFXS28596* / LFXS26596*/ LFXC22596* InstaView Door-in-Door: LMXS28596* / LMRS28596* / LRMVS2806* LED Interior Lighting Lights up the inside of the refrigerator. Water filter Purifies water. The filter should be replaced every 6 months.
  • Page 9 PRODUCT OVERVIEW Air Filter Reduces odors inside the refrigerator compartment. In-Door Icemaker (Refrigerator) This is where ice is automatically produced and stored. Door Mullion Prevents the cold air in the refrigerator from escaping when the doors are closed. CAUTION • To reduce the risk of scratching the door or breaking the center door mullion, make sure that the folding door mullion is folded in before closing the left-hand door.
  • Page 10 10 PRODUCT OVERVIEW Product Specifications The appearance and specifications listed in this manual may vary due to constant product improvements. Electrical requirements: 115 V, 60 Hz Min. / Max. water pressure: 20 - 120 psi (138 - 827 kPa) Model Description Net weight LFXS28596*...
  • Page 11 INSTALLATION INSTALLATION Before Installing Installation Overview Please read the following installation instructions first after purchasing this product or transporting it to another location. Unpacking the Refrigerator Choosing the Proper Location Disassembling/Assembling Connecting the Water Line Leveling and Door Alignment WARNING •...
  • Page 12 12 INSTALLATION Unpacking the Refrigerator kPa), you can install a booster pump to compensate for the low pressure. WARNING • Use two or more people to move and install the refrigerator. Failure to do so can result in back Electricity injury or other injury.
  • Page 13 INSTALLATION Dimensions and Clearances • Check the dimensions of the appliance and the installation path to ensure there is sufficient room to move the refrigerator through doors or narrow openings. • If an opening is too narrow to fit the refrigerator through, remove the refrigerator doors. See Removing/ Assembling the Doors and Drawers in this manual.
  • Page 14 14 INSTALLATION Removing/Assembling Assembling Refrigerator Handles Handles If needed, reassemble the mounting These instructions are for models which ship with fasteners on the door with a 1/4 in. Allen the handles assembled. For models shipped with wrench. the handles disassembled, follow the instructions included in the handle package.
  • Page 15 INSTALLATION Place the handle on the door by fitting the The water supply is connected to the upper handle footprints over the mounting right part of the rear surface of the refrigerator. Remove the clip in the joint area. fasteners and tightening the set screws Hold the water supply connection and gently with a 3/32 in.
  • Page 16 16 INSTALLATION NOTE Collet Tube Insert line Clip Remove the screw from the hinge cover at the top of the refrigerator. Lift the hook (not visible), located at the bottom of the front side of the cover with a flat-head screwdriver. Lift the door from the middle hinge pin and remove the door.
  • Page 17 INSTALLATION • Type B Detach all the wire harnesses . Unscrew the ground wire . Remove the cover. Removing the Freezer Drawer Rotate the hinge lever clockwise. Lift the WARNING top hinge free of the hinge lever latch • Use two or more people to remove and install the refrigerator doors and freezer drawer.
  • Page 18 18 INSTALLATION Lift the front of the drawer up, then pull it Hold both rails and push them in straight out. simultaneously. Assembling the Freezer Drawer Remove the Durabase basket from the rails. NOTE Remove the screws from the rails at both ends.
  • Page 19 INSTALLATION Assembling the Right Refrigerator Door Lower the door into its final position and CAUTION insert the screws in the rails on both sides. • Install the right-side door first. NOTE • The number of wire harnesses may vary depending on the model. •...
  • Page 20 20 INSTALLATION Fit the hinge over the hinge lever latch Make sure that the plastic sleeve is inserted in the bottom of the door. Install the refrigerator and slot it into place. Rotate the lever door onto the middle hinge. counterclockwise to secure the hinge.
  • Page 21 INSTALLATION † Type D NOTE • Disassembling/Assembling the Water Lines Hold the water supply connection and gently push in the collet to connect the water supply line as shown. Insert the tube at least 5/8 inch (15 mm) into the connector. Insert the clip on the joint to fasten the tube in place.
  • Page 22 22 INSTALLATION necessary, call a qualified plumber to install a the distance from the water valve on the back of water supply line for the refrigerator. the refrigerator to the water supply pipe. Then, add 8 feet (2.4 m). Be sure there is sufficient •...
  • Page 23 INSTALLATION Packing Nut Tubing Clamp Shutoff Valve ¼ in. Tubing Compression Nut ¼ in. Compression Nut Ferrule (sleeve) Ferrule (sleeve) Refrigerator Connection Flush out the tubing into a bucket. • Flush out the tubing coming from the home water supply until the water is clear. Shut Turn the water on at the shutoff valve.
  • Page 24 24 INSTALLATION If the space between the doors is uneven, follow the instructions below to align the left door: Use the wrench (included with the owner's manual) to turn the nut in the door hinge to adjust the height. Turn the nut to the right to raise the door or to the left to lower it.
  • Page 25 INSTALLATION • The icemaker will not begin to operate until it CAUTION reaches its operating temperature of 15 °F (–9 °C) or below. It will then begin operation • The door is heavy. To avoid injury, use two or automatically if the icemaker power switch is in more people to lift and align the refrigerator the ON (I) position.
  • Page 26 26 OPERATION OPERATION Before Use Checklist Clean the refrigerator. Clean the refrigerator thoroughly and wipe off all dust that accumulated during shipping. CAUTION • Do not scratch the refrigerator with a sharp object or use a detergent that contains alcohol, a flammable liquid or an abrasive when removing any tape or adhesive from the refrigerator.
  • Page 27 OPERATION Control Panel Depending on the model, some of the following functions may not be available. The actual control panel may differ from model to model. Control Panel Features Ice Plus This function increases both ice making and freezing capabilities. Press the Ice Plus button to illuminate the icon and activate the function for 24 hours.
  • Page 28 Wi-Fi The Wi-Fi button, when used with the LG ThinQ app, allows the refrigerator to connect to a home Wi-Fi network. Refer to Smart Functions for information on the initial setup of the application. icon shows the status of the refrigerator's network connection. The icon illuminates when the refrigerator is connected to the Wi-Fi network.
  • Page 29 OPERATION Touch any button on the control panel to activate it. Press and hold the Freezer button for 3 seconds until the control panel beeps and the current ice mode appears. Press the Freezer button repeatedly to toggle between the 3 ICE and 6 ICE modes. After 5 seconds of idle time, the last mode set will be saved, and the display will return to normal.
  • Page 30 • Selecting Sabbath mode automatically turns off the alarm functions. • If ice or water dispenses unexpectedly, turn off the water supply and contact an LG Electronics • The dispenser and InstaView are disabled in Customer Information Center. Sabbath mode, on applicable models.
  • Page 31 • If discolored ice is dispensed, check the water filter and water supply. If the problem continues, contact an LG Electronics Customer Information Center. Do not use the water or ice until the problem is corrected.
  • Page 32 Detaching the In-Door Ice Bin CAUTION • Only qualified service personnel from an LG Electronics service center should disassemble or repair the icemaker. Gently push the handle to close the ice compartment.
  • Page 33 OPERATION Before Using the In-Door Icemaker Before Using the Freezer Icemaker This feature is only available on some models. NOTE The feature may vary depending on model • Ice is made in the automatic in-door icemaker purchased. and sent to the dispenser. The icemaker produces 70 - 182 cubes in a 24-hour period, NOTE depending on freezer compartment...
  • Page 34 34 OPERATION • The ice bin stores 20 - 30 pieces of round ice. Freezer Icemaker (Craft Ice This feature is only available on some models. Turning the Icemaker On/Off To turn the automatic icemaker On/Off, press the power switch on the icemaker to the ON ( | ) or OFF (O) position.
  • Page 35 OPERATION • If doors are opened or closed too often, warm • Fish air may penetrate the refrigerator and raise its - Freeze fresh fish and shellfish if they are not temperature. This can increase the running costs being eaten the same day purchased. Eating of the unit.
  • Page 36 36 OPERATION Removing/Assembling the Packaging Humidity Controlled Crispers Successful freezing depends on correct packaging. When you close and seal the package, it must not allow air or moisture in or out. If it does, you could Open the doors completely and remove the have food odor and taste transfer throughout the contents of the Door-in-Door case.
  • Page 37 OPERATION CAUTION • Do not place any items on the Pantry Drawer cover. Slightly tilt up the front, insert the crisper into the frame and push it back into place. Using the Variable Temperature Control This feature is only available on some models. This feature provides storage space with a variable temperature control that can keep the compartment at a slightly different temperature...
  • Page 38 38 OPERATION To detach a shelf, hold the adjoining shelf so that it does not move. Pull the two shelves apart in the middle and tilt up the front of the shelf you want to remove until it's free from the other shelf. Refrigerator Shelves The shelves in the refrigerator are adjustable to meet individual storage needs.
  • Page 39 OPERATION To access the InstaView Door-in-Door Lower the front of the shelf so that the hooks compartment, lightly press the button on the right drop into the slots. refrigerator door handle. CAUTION • Make sure that shelves are level from one side to the other.
  • Page 40 40 OPERATION To replace the door bins, slide the door bin in Door Bins above the desired support and push down until it snaps into place. Detaching/Assembling Door Bins The door bins are removable for easy cleaning and Door-in-Door Case adjustment.
  • Page 41 OPERATION The Durabase may differ depending on the model. WARNING • If the Durabase divider is removed, there is enough open space for children or pets to crawl inside. To prevent accidental child and pet entrapment or suffocation risk, DO NOT allow children or pets to touch or go near the drawer.
  • Page 42 When Ice Plus is finished, you will receive a push message. Run the LG ThinQ application and sign in with • Smart Diagnosis your existing account or create an LG account to sign in.
  • Page 43 • To reconnect the appliance or add another user, the user’s authority to operate the equipment. press and hold the Wi-Fi button for 3 seconds to temporarily turn it off. Run the LG ThinQ application and follow the instructions in the FCC RF Radiation Exposure application to connect the appliance.
  • Page 44 If the refrigerator receives a Demand Response LG Electronics will also provide open source code signal, the refrigerator will operate in Delay to you on CD-ROM for a charge covering the cost Appliance Load (DAL) or Temporary Appliance of performing such distribution (such as the cost of Load Reduction (TALR) mode.
  • Page 45 Smart Grid mode. LG ThinQ application. When you override the Smart Grid function, the • Launch the LG ThinQ application and select the refrigerator ignores the Demand Response signal Smart Diagnosis feature in the menu. Follow and is no longer controlled by the utility company the instructions provided in the LG ThinQ until the next Demand Response signal is sent.
  • Page 46 46 SMART FUNCTIONS Hold the mouthpiece of your phone in front of the speaker that is located on the right hinge of the refrigerator door. Press and hold the Freezer button for three seconds while continuing to hold your phone to the speaker.
  • Page 47 MAINTENANCE MAINTENANCE Cleaning Inside Walls • Allow the freezer to warm up so the cloth will not stick. WARNING To help remove odors, wash the inside of the • Use non-flammable cleaner. Failure to do so can refrigerator with a mixture of baking soda and result in fire, explosion, or death.
  • Page 48 48 MAINTENANCE • Use replacement air filter: LT120F Press and hold the Fresh Air Filter button on the control panel for 3 seconds to reset the Rotate the filter cover counterclockwise to filter sensor. release the tabs, and remove the cover. Water Filter Before Replacing the Water Filter Remove the filter from the inside of the cover...
  • Page 49 - When the water dispenser output decreases. • To purchase a genuine replacement water filter: - Visit your local dealer or distributor - Search using "water filter" on lg.com Replace with a new water filter. - Use replacement cartridge: LT1000P, •...
  • Page 50 After changing the filter, press and hold the Water Filter button for three seconds to reset the indicator light. CAUTION • LG strongly recommends that you use LG- authorized water filters to prevent water quality issues, water leakage and appliance malfunction.
  • Page 51 MAINTENANCE Performance Data Sheet Model: LT1000P, LT1000PC, LT1000PCS NSF System Trade Name Code: MDJ64844601 The concentration of the indicated substances in water entering the system was reduced to a concentration less than or equal to the permissible limit for water leaving the system as specified in NSF/ ANSI Standard 42, Standard 53 and Standard 401.
  • Page 52 NOTE • While the testing was performed under standard laboratory conditions, actual performance may vary. For replacement filters, visit your local dealer or distributor or search under "water filters" on the lg.com website. For further assistance, contact the LG Electronics Customer Information Center.
  • Page 53 TROUBLESHOOTING TROUBLESHOOTING FAQs Frequently Asked Questions What are the best temperature settings for my refrigerator and freezer? The default setting for the refrigerator is 37° Fahrenheit (3° Celsius). The default setting for the freezer is 0° Fahrenheit (-18° Celsius). Adjust these settings as necessary to keep food at desired temperatures.
  • Page 54 54 TROUBLESHOOTING Before Calling for Service Review this section before calling for service; doing so will save you both time and money. Cooling Problem Possible Cause & Solution Refrigerator is not The refrigerator control is set to OFF (some models). cooling or has no •...
  • Page 55 TROUBLESHOOTING Problem Possible Cause & Solution Interior moisture Weather is humid. buildup. • Humid weather allows additional moisture to enter the compartments when the doors are opened leading to condensation or frost. Maintaining a reasonable level of humidity in the home will help to control the amount of moisture that can enter the compartments.
  • Page 56 56 TROUBLESHOOTING Problem Possible Cause & Solution Refrigerator or Unit is installed in a hot location. Freezer section is too • The refrigerator should not be operated in temperatures above 110 °F (43 °C). warm. A large amount of food or hot food was added to either compartment. •...
  • Page 57 TROUBLESHOOTING Problem Possible Cause & Solution Icemaker is not Doors are not closed completely. making enough ice. • If the doors are not properly closed, ice production will be affected. See the "Doors will not close correctly or pop open" section in Parts & Features Troubleshooting for more information.
  • Page 58 58 TROUBLESHOOTING Problem Possible Cause & Solution Ice is not dispensing. Doors are not closed completely. • Ice will not dispense if any of the refrigerator doors are left open. Infrequent use of the dispenser. • Infrequent use of the ice dispenser will cause the cubes to stick together over time, which will prevent them from properly dispensing.
  • Page 59 TROUBLESHOOTING Problem Possible Cause & Solution Water is not New installation or water line recently connected. dispensing. • Dispense 2.5 gallons of water (flush for approximately 5 minutes) to remove trapped air and contaminants from the system. Do not dispense the entire 2.5 gallon amount continuously.
  • Page 60 60 TROUBLESHOOTING Problem Possible Cause & Solution Water has bad taste Refrigerator was recently installed. or odor. • Dispense 2.5 gallons of water (flush for approximately 5 minutes) to remove trapped air and contaminants from the system. Do not dispense the entire 2.5 gallon amount continuously.
  • Page 61 TROUBLESHOOTING Problem Possible Cause & Solution The interior of the The refrigerator is located near a fire source, such as a fireplace, chimney, or candle. refrigerator is • Make sure that the refrigerator is not located near a fire source, such as a fireplace, covered with dust or chimney or candle.
  • Page 62 During Wi-Fi setup, the app is requesting a password to connect to the product (on certain phones). • Locate the network name which starts with "LG" under Settings > Networks. Note the last part of the network name. - If the network name looks like LGE_Appliance_XX-XX-XX, enter lge12345.
  • Page 63 Should your LG Refrigerator ("Product") fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG will, at its option, repair or replace the Product. This limited warranty is valid only to the original retail purchaser of the Product ("You") and applies only when purchased lawfully and used within the United States including U.S.
  • Page 64 Or by mail: LG Electronics Customer Service P.O. Box 240007 Huntsville, AL 35813 ATTN: CIC PROCEDURE FOR RESOLVING DISPUTES: ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION.
  • Page 65 Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG Electronics, USA, Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632.
  • Page 66 (b) the date on which the product was purchased; (c) the product model name or model number; and (d) the serial number (the serial number can be found (i) on the product; or (ii) online by accessing https:// www.lg.com/us/support/repair-service/schedule-repair-continued and clicking on “Find My Model & Serial Number”).
  • Page 67 JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES” BELOW. Should your LG Refrigerator ("Product") fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG Electronics Canada, Inc. ("LGECI") will, at its option, repair, replace or pro rate the Product upon receipt of proof of the original retail purchase.
  • Page 68 (ASC), as determined by LG Canada. If your Product is located outside a 150 km radius from a ASC, as determined by LG Canada, it will be your responsibility to bring the Product, at your sole expense, to the ASC for in-warranty repair.
  • Page 69 If you and LG are unable to resolve the dispute within 30 days of LG’s receipt of the Notice of Dispute, the dispute shall be resolved by binding arbitration in accordance with the procedure set out herein.
  • Page 70 If you opt out, neither you nor LG can require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar days from the date of the first consumer purchaser’s purchase of the product by either (i) sending an e-mail to optout@lge.com, with the subject line: “Arbitration Opt Out;”...
  • Page 71 LIMITED WARRANTY Conflict of Terms. In the event of a conflict or inconsistency between the terms of this Limited Warranty and the End User License Agreement (“EULA”) in regards to dispute resolution, the terms of this Limited Warranty shall control and govern the rights and obligations of the parties and shall take precedence over the EULA.
  • Page 72 LG Customer Information Center Centro de Información al Cliente LG Centre de Service à la Clientèle de LG For inquiries or comments, Para consultas o comentarios, visite Pour des questions ou des commentaires, visit www.lg.com or call: www.lg.com o llame por teléfono: visitez www.lg.com/ca_fr ou appelez :...