LG LFXS28596 series Owner's Manual
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LG LFXS28596 series Owner's Manual

French door refrigerator
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OWNER'S MANUAL
FRENCH DOOR
REFRIGERATOR
Read this owner's manual thoroughly before operating the appliance
and keep it handy for reference at all times.
LFXS28596*/LFXS26973*/LFXS26596*
www.lg.com
MFL68680495
Copyright © 2018 LG Electronics Inc. All Rights Reserved.
Rev.00_050218

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Summary of Contents for LG LFXS28596 series

  • Page 1 OWNER'S MANUAL FRENCH DOOR REFRIGERATOR Read this owner's manual thoroughly before operating the appliance and keep it handy for reference at all times. LFXS28596*/LFXS26973*/LFXS26596* www.lg.com MFL68680495 Copyright © 2018 LG Electronics Inc. All Rights Reserved. Rev.00_050218...

  • Page 2: Table Of Contents

    TABLE OF CONTENTS PRODUCT FEATURES 44 SMART FUNCTIONS LG SmartThinQ Application SAFETY INSTRUCTIONS Smart Grid Function Smart Diagnosis™ Function IMPORTANT SAFETY INSTRUCTIONS 49 MAINTENANCE PRODUCT SPECIFICATIONS Cleaning Replacing the Fresh Air Filter 10 PRODUCT OVERVIEW Replacing the Water Filter Exterior...

  • Page 3: Product Features

    PRODUCT FEATURES PRODUCT FEATURES Depending on the model, some of the following functions may not be available. HUMIDITY CONTROLLED CRISPERS The Humidity Controlled Crispers are designed to help keep fruits and vegetables fresh and crisp. Control the amount of humidity in the crispers by adjusting the settings between Fruit (Low) and Vegetables (High). GLIDE‘N’SERVE The Glide‘N’Serve provides storage space with a variable temperature control that keeps the compartment colder than the refrigerator.

  • Page 4: Safety Instructions

    SAFETY INSTRUCTIONS SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and follow all safety messages. This is the safety alert symbol.
  • Page 5 SAFETY INSTRUCTIONS • Keep packing materials out of the reach of children. Packaging material can be dangerous for children. There is a risk of suffocation. • Do not install the refrigerator in a damp or dusty place where insulation on electrical parts may deteriorate. •...
  • Page 6 SAFETY INSTRUCTIONS MAINTENANCE • Do not use a hair dryer to dry the inside of the refrigerator. • Do not light a candle to remove odors in the refrigerator. • In the event of a refrigerant leak, move flammable objects away from the refrigerator. Ensure the area is adequately ventilated and contact an authorized service center.

  • Page 7: Grounding Instructions

    SAFETY INSTRUCTIONS GROUNDING INSTRUCTIONS • Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with a qualified electrician or service personnel if you are in doubt whether the appliance is properly grounded. Do not modify the plug provided with the appliance; if it will not fit the outlet, have a proper outlet installed by a qualified electrician.
  • Page 8 SAFETY INSTRUCTIONS WARNING • Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear of obstruction. • Do not use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer. •...

  • Page 9: Product Specifications

    PRODUCT SPECIFICATIONS PRODUCT SPECIFICATIONS The appearance and specifications listed in this manual may vary due to constant product improvements. Electrical requirements: 115 V, 60 Hz Min. / Max. water pressure: 20 - 120 psi (138 - 827 kPa) Model LFXS28596* Description Standard-depth, French door refrigerator, bottom freezer Net weight...

  • Page 10: Product Overview

    10 PRODUCT OVERVIEW PRODUCT OVERVIEW The images in this guide may be different from the actual components and accessories, which are subject to change by the manufacturer without prior notice for product improvement purposes. Exterior Control Panel Door button (On Some Models) Sets the refrigerator and freezer temperatures, Opens the Door-in-Door Compartment.

  • Page 11: Interior

    PRODUCT OVERVIEW Interior Standard Door: LFXS26973* InstaView Door-in-Door: LFXS26596*/LFXS28596*...
  • Page 12 12 PRODUCT OVERVIEW LED interior lamps Door-in-Door Case Light up the inside of the refrigerator. A convenient storage area for frequently-used items that require easy access. Water filter Adjustable Refrigerator Shelf Purifies water. The refrigerator shelves are adjustable to meet NOTE individual storage needs.

  • Page 13: Installation

    INSTALLATION INSTALLATION Installation Overview Please read the following installation instructions first after purchasing this product or transporting it to another location. Unpacking the Choosing the Proper Disassembling/ Refrigerator Location Assembling Connecting the Water Leveling and Door Line Alignment CAUTION • Connect to potable water supply only. •...

  • Page 14: Unpacking The Refrigerator

    14 INSTALLATION Unpacking the Refrigerator Choosing the Proper Location WARNING Water Water supply must be easily connected for the • Use two or more people to move and install the automatic icemaker. refrigerator. Failure to do so can result in back injury or other injury.

  • Page 15: Dimensions And Clearances

    INSTALLATION Dimensions and Clearances • refrigerator through doors or narrow openings. • • The installation location chosen for the refrigerator should allow space behind the unit for connections and • Too small of a distance from adjacent items may result in lowered freezing capability and increased electricity consumption charges.

  • Page 16: Removing/Assembling Handles

    16 INSTALLATION Removing/Assembling Removing the Refrigerator Handles Handles Loosen the set screws (1) with a 3/32 in. Allen wrench and remove the handle. • When moving the refrigerator through a narrow opening, removing the doors is preferred. • The appearance of the handles may vary from what Loosen the mounting fasteners (2) that connect is shown.

  • Page 17: Removing/Assembling The Doors And Drawers

    INSTALLATION Removing/Assembling the Removing the Freezer Drawer Handle Doors and Drawers Loosen the set screws (1) located on the lower side of the handle with a 1/8 in. Allen wrench and If the entrance door is too narrow for the refrigerator remove the handle.
  • Page 18 18 INSTALLATION Remove the screw (1) from the hinge cover at the Lift the door from the middle hinge pin and top of the refrigerator. Lift the hook (not visible), remove the door. located at the bottom of the front side of the cover (2) with a flat-head screwdriver.
  • Page 19 INSTALLATION Assembling the Right Refrigerator Detach the wire harness (1). Unscrew the ground Door wire (3) on the InstaView model only. Install the right-side door first. Make sure that the plastic sleeve is inserted in the bottom of the door. Lower the door onto the middle hinge pin as shown in the figure.
  • Page 20 20 INSTALLATION Assembling the Left Refrigerator Hold the water supply connection and gently push Door in the collet to connect the water supply line as shown. Insert the tube at least 5/8 inch (15 mm) Install the left refrigerator door after the right door is into the connector.

  • Page 21: Removing The Freezer Drawers

    INSTALLATION Removing the Freezer Drawers Lift the front of the drawer up, then pull it straight out. For models with two freezer drawers, remove both drawers in the same way. The Pullout Drawer located above the freezer drawer is not shown for clarity. WARNING To reduce the risk of electric shock, injury to persons, and death, follow basic precautions,...
  • Page 22 22 INSTALLATION Hold both rails and push them in simultaneously. Lower the door into its final position and tighten the screws located on both sides. Assembling the Freezer Drawer Push the drawer back until it clicks into place. Pull out both rails simultaneously, until they are fully extended.

  • Page 23: Connecting The Water Line

    INSTALLATION Connecting the Water Line If the water pressure from the reverse osmosis system is less than 20 psi or 138 kPa or 1.4 kgf/ cm (takes more than 4 seconds to fill a cup of 7 oz or Before Beginning 198 cc capacity): This water line installation is not covered by the •...

  • Page 24: Water Line Installation Instructions

    24 INSTALLATION • Shutoff valve to connect to the cold water line. Drill the hole for the valve. The shutoff valve should have a water inlet with a • Drill a ¼ in. hole in the water pipe using a sharp minimum inside diameter of 5/32 in.
  • Page 25 INSTALLATION Route the tubing. Connect the tubing to the refrigerator. Route the tubing between the cold water line and the refrigerator. NOTE Route the tubing through a hole drilled in the wall • Before making the connection to the refrigerator, be or floor (behind the refrigerator or adjacent base sure that the refrigerator power cord is not plugged cabinet) as close to the wall as possible.

  • Page 26: Leveling And Door Alignment

    26 INSTALLATION Leveling and Door Alignment Door Alignment Standard Door Leveling Both the left and right refrigerator doors have an The refrigerator has two front leveling legs. Adjust the adjustable nut, located on the bottom hinge, to raise legs to alter the tilt from front-to-back or side-to side. and lower them to align properly.

  • Page 27: Turning On The Power

    INSTALLATION Turning on the Power The right refrigerator door does not have an adjustable nut. After installing, plug the refrigerator’s power cord into If the space between the doors is uneven, follow the a 3-prong grounded outlet and push the refrigerator instructions below to align the right door: into the final position.

  • Page 28: Operation

    28 OPERATION OPERATION Before Use Clean the refrigerator. Clean the refrigerator thoroughly and wipe off all dust that accumulated during shipping. CAUTION • Do not scratch the refrigerator with a sharp object or use a detergent that contains alcohol, a flammable liquid or an abrasive when removing any tape or adhesive from the refrigerator.

  • Page 29: Control Panel

    OPERATION Control Panel Depending on the model, some of the following functions may not be available. Control Panel Features NOTE • When the refrigerator is in the Power Saving Mode, the display remains off until a door is opened or a button is pressed.
  • Page 30 (1 °C to 8 °C). * Wi-Fi NOTE The Wi-Fi button, when used with the LG • To change the temperature mode from °F Smart Refrigerator smart phone app, allows the to °C (or vice versa) press and hold the refrigerator to connect to a home Wi-Fi network.

  • Page 31: Ice And Water Dispenser

    • If ice or water dispenses unexpectedly, turn off the water supply and contact an LG Electronics Customer Information Center. • Never use a glass that is exceptionally narrow or deep.

  • Page 32: Ice Compartment

    If the problem continues, contact compartment. This could also cause the icemaker to an LG Electronics Customer Information Center. stop producing ice. Do not use the water or ice until the problem is corrected.
  • Page 33 OPERATION Detaching the In-Door Ice Bin CAUTION Gently pull the handle to open the ice compartment. • When handling the ice bin, keep hands away from the icemaker tray area to avoid personal injury. • Avoid touching the auto shutoff (feeler arm) when replacing the ice bin.

  • Page 34: Automatic Icemaker

    34 OPERATION Automatic Icemaker Freezer Icemaker In-Door Icemaker Icemaker Auto shutoff (feeler arm) Power Switch Power Switch Ice-detecting Sensor NOTE • The automatic freezer icemaker produces 12 cubes at a time, 50-110 pieces within a 24 hour period NOTE if conditions are favorable. This amount may vary •...

  • Page 35: Normal Sounds You May Hear

    OPERATION Turning the Automatic Icemakers On or Off To turn off one of the automatic icemakers, set the icemaker switch to OFF (O). To turn on the automatic icemaker, set the switch to ON (I). Normal Sounds You May Hear •...

  • Page 36: Storing Food

    36 OPERATION Storing Food Where to Store Food Depending on the model, some of the following functions may not be available. Each compartment inside the refrigerator is designed to store different types of food. Store food in the optimal space to enjoy the freshest taste. Standard Door Door-in-Door...
  • Page 37 OPERATION In-door Icemaker (Refrigerator) This is where ice is automatically produced and stored. Vegetable Storage (Crisper) Preserves vegetables and fruit. Automatic Icemaker (Freezer) This is where ice is automatically produced and stored. Removable Ice storage bin If a large amount of ice is needed, transfer the ice in the in-door ice bin to an ice storage bin in the freezer. Durabase ®...

  • Page 38: Food Storage Tips

    38 OPERATION Food Storage Tips CAUTION Wrap or store food in the refrigerator in airtight and moisture-proof material unless otherwise noted. This • Do not overfill or pack items too tightly into door prevents food odor and taste transfer throughout the bins.

  • Page 39: Humidity Controlled Crispers (On Some Models)

    OPERATION Storing Frozen Food Do not use • Bread wrappers Check a freezer guide or a reliable cookbook for further information about preparing food for freezing • Non-polyethylene plastic containers or food storage times. • Containers without tight lids • Wax paper or wax-coated freezer wrap Freezing •...

  • Page 40: Glide'n'serve

    40 OPERATION Glide‘N’Serve (On Some Detaching/Assembling the Models) Storage Bins The Glide’N’Serve provides storage space with Some bins may vary in appearance and will only fit in a variable temperature control that can keep the one location. compartment at a slightly different temperature than the refrigerator section.

  • Page 41: Instaview Door-In-Door (On Some Models)

    OPERATION InstaView Door-in-Door (On Crisper Cover Some Models) To remove, lift the front of the cover up until it detaches from the back wall of the cabinet, then pull The InstaView Door-in-Door compartment allows for it out. easy access to commonly used food items. Knock twice on the glass to turn the LED light inside the InstaView on or off.

  • Page 42: Instaview Function

    42 OPERATION InstaView Function Door-in-Door Case To open the Door-in-Door case, pull evenly on the The InstaView function on the Door-in-Door lets you marked area. The Door-in-Door case is removable for see if you’re running low on frequently used items easy cleaning and adjustment.

  • Page 43: Adjusting The Refrigerator Shelves

    OPERATION Adjusting the Refrigerator Shelves CAUTION The shelves in the refrigerator are adjustable to meet • Make sure that shelves are level from one side individual storage needs. Your model may have full or to the other. Failure to do so may result in the split shelves.

  • Page 44: Smart Functions

    To check your network frequency, contact your Internet service provider or refer to your wireless router manual. • LG SmartThinQ is not responsible for any network connection problems or any faults, malfunctions, or errors caused by network connection. • The surrounding wireless environment can make...

  • Page 45: Smart Diagnosis

    LG SmartThinQ Application Features Connecting to Wi-Fi • For appliances with the logo The Wi-Fi button, when used with the LG SmartThinQ application, allows the refrigerator Firmware Update to connect to a home Wi-Fi network. The Wi-Fi Keep the appliance performance updated.
  • Page 46 LG Electronics will also provide open source code authority to operate the equipment. to you on CD-ROM for a charge covering the cost...

  • Page 47: Smart Grid Function

    LG Open API If the refrigerator receives a Demand Response signal from the utility company, the refrigerator will You can manage Smart Grid features for the LG turn on the Grid LED on the refrigerator display and Smart Refrigerator. control its power consumption according to the signal.

  • Page 48: Smart Diagnosis™ Function

    LG Customer Information Center. NFC or Wi-Fi equipped models can also transmit data to a smartphone using the LG Smart ThinQ application. Smart Diagnosis™ through the Customer Information Center After you hear three beeps, release the Freezer •...

  • Page 49: Maintenance

    MAINTENANCE MAINTENANCE For products with black stainless steel exterior, spray glass cleaner on a clean, microfiber cloth and rub in direction of grain. Do not spray glass cleaner directly Cleaning at the display panel. Do not use harsh or abrasive cleaners.

  • Page 50: Replacing The Fresh Air Filter

    50 MAINTENANCE Replacing the Fresh Air Filter Replacing the Water Filter Replace the Fresh Air Filter: Replace the Water Filter : • Approximately every six months. • Approximately every six months. • When the Replace Filter icon turns on. • When the Replace Filter icon turns on.
  • Page 51 • Visit your local dealer or distributor remove the protective cover from the o-rings. With the water filter tabs in the horizontal position, • Search using "water filter" on lg.com push the new water filter into the manifold hole • Use replacement cartridge: ADQ747935** and turn it clockwise until it stops.
  • Page 52 52 MAINTENANCE Performance Data Sheet Model: LT1000P Use Replacement Cartridge: ADQ747935** The concentration of the indicated substances in water entering the system was reduced to a concentration less than or equal to the permissible limit for water leaving the system as specified in NSF/ANSI Standard 42 and Standard 53.
  • Page 53 MAINTENANCE Average NSF specified Average Substance Avg % Permissible Influent Challenge Product Water Reduction Reduction Reduction Product Water Challenge Concentration Concentration Requirements Concentration Mercury @ pH 6.0 μg/L ± 5.6 μg/L 92.5% 0.420 μg/L 2.0 μg/L 100,000 Minimum Cyst* >99.99% 10 cysts/L ≥...
  • Page 54 • Do not install if water pressure exceeds 120 psi For further assistance, contact the LG Electronics (827 kPa). If your water pressure exceeds 80 Customer Information Center. psi, you must install a pressure limiting valve.

  • Page 55: Troubleshooting

    TROUBLESHOOTING TROUBLESHOOTING FAQs: Frequently Asked Questions What are the best temperature settings for my refrigerator and freezer? The default setting for the refrigerator is 37° Fahrenheit (3° Celsius). The default setting for the freezer is 0° Fahrenheit (-18° Celsius). Adjust these settings as necessary to keep food at desired temperatures.

  • Page 56: Before Calling For Service

    56 TROUBLESHOOTING Before Calling for Service Review this section before calling for service; doing so will save you both time and money. Cooling Problem Possible Cause Solutions The refrigerator control is set • Turn the control ON. Refer to the Setting the Controls to OFF (some models).
  • Page 57 TROUBLESHOOTING Cooling Problem Possible Cause Solutions • When the doors are opened often or for long periods of time, warm, humid air enters the compartment. Doors are opened often or for This raises the temperature and moisture level within long periods of time. the compartment.
  • Page 58 58 TROUBLESHOOTING Cooling/Ice & Water Problem Possible Cause Solutions • When the doors are opened often or for long periods of time, warm, humid air enters the compartment. Doors are opened often or for This raises the temperature and moisture level within long periods of time.
  • Page 59 TROUBLESHOOTING Ice & Water Problem Possible Cause Solutions Demand exceeds ice storage • The icemaker will produce approximately 70-184 cubes capacity. in a 24 hour period. • Connect the refrigerator to a cold water supply with House water supply is not adequate pressure and turn the water shutoff valve fully connected, valve is not turned on open.
  • Page 60 60 TROUBLESHOOTING Ice & Water Problem Possible Cause Solutions • Foreign substances or frost on the ice-detecting sensor The ice detecting sensor is can interrupt ice production. Make sure that the sensor obstructed. area is clean at all times for proper operation. The refrigerator is not connected to a water supply or •...
  • Page 61 TROUBLESHOOTING Parts & Features Problem Possible Cause Solutions Food packages are blocking • Rearrange food containers to clear the door and door the door open. shelves. Ice bin, crisper cover, pans, • Push bins all the way in and put crisper cover, pans, shelves, door bins, or baskets shelves and baskets into their correct positions.
  • Page 62 62 TROUBLESHOOTING Noises Problem Possible Cause Solutions The defrost control will click when the automatic defrost cycle begins and ends. Clicking The thermostat control (or refrigerator • Normal Operation control on some models) will also click when cycling on and off. Rattling noises may come from the flow of refrigerant, the water line on the back •...
  • Page 63 • Find the Wi-Fi network connected The password for the Wi-Fi that to your smartphone and remove it, you are trying to connect to is then register your appliance on LG incorrect. SmartThinQ application. • Turn off the Mobile data on your...

  • Page 64: Limited Warranty

    Should your LG Refrigerator ("Product") fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG Electronics (“LG”) will, at its option, repair or replace the Product. This limited warranty is valid only to the original retail purchaser of the Product and applies only when purchased and used within the United States including U.S.
  • Page 65 If you and LG are unable to resolve the dispute within 30 days, either party...
  • Page 66 Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar days from the date of the first consumer purchaser’s purchase of the product by either: (i) sending an e-mail to...

  • Page 67: For Canada

    Should your LG Refrigerator ("Product") fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG Electronics Canada, Inc. (“LGECI”) will, at its option, repair or replace the Product upon receipt of proof of the original retail purchase. This limited warranty is valid only to the original retail purchaser of the Product and applies only to a Product distributed, purchased and used within Canada, as determined at the sole discretion of LGECI.
  • Page 68 (ASC), as determined by LG Canada. If your Product is located outside a 150 km radius from a ASC, as determined by LG Canada, it will be your responsibility to bring the Product, at your sole expense, to the ASC for in-warranty repair.
  • Page 69 If you and LG are unable to resolve the dispute within 30 days of LG’s receipt of the Notice of Dispute, the dispute shall be resolved by binding arbitration in accordance with the procedure set out herein.
  • Page 70 Limited Warranty. Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar days from the date of the first consumer purchaser’s purchase of the product by either (i) sending an e-mail to...
  • Page 71 MEMO...

This manual is also suitable for:

Lfxs26973 seriesLfxs26596 series

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