Medela The Symphony Maintenance And Technical Manual

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The Symphony

Maintenance & Technical Guide

symphony

SAMPLE – Not for clinical use

English

Symphony PLUS program card

for use with the Symphony breastpump

Medela AG

Lättichstrasse 4b

6341 Baar, Switzerland

www.medela.com

INITIATION

EFFICIENCY

TECHNOLOGY

MADE

WITHOUT

*All parts that touch breast milk are made without BPA.

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Summary of Contents for Medela The Symphony

Page 1 The Symphony ® Maintenance & Technical Guide symphony ® SAMPLE – Not for clinical use English Symphony PLUS program card for use with the Symphony breastpump Medela AG Lättichstrasse 4b 6341 Baar, Switzerland www.medela.com MADE WITHOUT INITIATION EFFICIENCY TECHNOLOGY *All parts that touch breast milk are made without BPA.
Page 2 Table of Contents Important Safeguards ........................5-7 Product Description ..........................8-12 Visual & Functionality Checklist ....................13-14 Recommendations for Replacement ....................15 Checking Pump Total Running Hours ....................16 Error Codes ............................. 17-18 Battery Care & Maintenance ...................... 20-21 Inspect & Replace Diaphragms ....................22-23 Low or No Suction .........................
Page 3 Product Description The Symphony is a hospital grade (multi-user), electric breast pump that is capable of single and double pumping. There are different programs cards available for use with the Symphony: Standard and PLUS™. The program cards are utilized to generate the pump suction patterns.
Page 4 The pump’s kit is separate from the pumping mechanism and protected from overflow by a specially designed membrane. Kit components which could come in contact with the milk are part of the accessories and can be very easily disconnected for cleaning and sanitizing.
Page 5 • Always inspect power cord wires prior to use for damage or exposed wire. If damage is found, immediately discontinue use of power cord and call Medela Customer Service at 1-800-435-8316. • Only use the power cord that comes with the Symphony. Make sure the voltage of the power cord is compatible with the power source.
Page 6 • Portable and mobile radio frequency communications equipment can affect the Symphony breast pump. • The Symphony breast pump needs special precautions regarding EMC (Electromagnetic compatibility) and needs to be installed and put into service according to the EMC information provided in these instructions for use.
Page 7 • Do not modify any breast pump kit components. • Do not drive while pumping. • Do not use the Symphony breast pump while operating a motor vehicle. • Never use while pregnant, as pumping can induce labor. • Wash all parts that come in contact with your breast and breast milk after every use.
Page 8 Power cord 2009190 - Spanish 101035688 SAMPLE – Not for clinical use English Symphony PLUS program card Socket for 12Volt Vehicle for use with the Symphony breastpump Medela AG Lighter Adaptor Lättichstrasse 4b 6341 Baar, Switzerland (sold separately) www.medela.com 67173...
Page 9 Replacement parts can be 87088 ordered by visiting shopmedela. com. Authentic Medela Spare Parts are made with the quality materials and workmanship you expect and trust, only from Medela. AUTHENTIC Non-Medela spare parts can vary signiﬁcantly in terms of product medela spare parts design, materials, and workmanship;...
Page 10 Product Description Optional Accessories Symphony Hard Case 6007080 ® Symphony Trolley 6007092 Symphony Vehicle Lighter Adaptor 67173 Symphony Cooler Carrier - Black 37002 Breast Milk Transport Bag™ - NICU 67235-06 Vacuum Gauge 1977005 Breast Pump Kits Symphony Double Pumping Kit - Retail 67099-06 Symphony Double Pumping Kit - Retail - (Not Case Qty) 67099...
Page 11 SAMPLE – Not for clinical use Symphony PLUS Program Card English 67242 ® English Symphony PLUS program card for use with the Symphony breastpump Symphony PLUS Program Card, Spanish 2009190 Medela AG Lättichstrasse 4b 6341 Baar, Switzerland www.medela.com Symphony Program Card/Power Cord Protector...
Page 12 Product Description (cont.) Replacement Parts cont. Sticker Symphony PLUS , English 2009092 ® Symphony Standard Quick Start Card (cable tie sold separate) 1907703 Symphony PLUS Quick Start Card (cable tie sold separate) 1908524 Cable Tie for Quick Start Cards 101034776 Symphony Instructions for Use 1907724...
Page 13 Symphony Breast Pump. A visual and functional check of the Symphony Breast Pump should be performed for optimal perfor- mance on a periodic basis. If maintenance or repairs are needed, this guide will walk you through the steps.
Page 14 Performing a vacuum check on your pump ensures your Symphony ® is operating correctly for breast pumping mothers. Follow the instructions in the Proper Use of Vacuum Gauge Section for detailed instructions. The following values will guide you through gauging your Symphony vacuum levels: The following values should read in Standard or MAINTAIN programs: Stimulation Expression...
Page 15 * The Symphony Motor, Gear Box, Batteries, Main Boards, and Housing are not user-serviceable parts; repaired and/or replacement of these parts would require the unit be sent back to Medela for repair. All returns, including rental equipment require prior authori- zation.
Page 16 Checking Pump Total Running Hours 1. Turn the pump on. 2. Go to service menu by pushing the “On” button again while turning the vacuum control knob. 3. Turn the vacuum control knob until you get “Htot” (hours total). This is the total hours the pump has run throughout its life.
Page 17 Breast Pump will communicate that the unit has an issue. If the Symphony is experiencing an issue, an error code will be displayed on the LCD screen (see fig. 1). Previous problems are recorded in the Menu function under “Err:”. To retrieve a history of errors, hold down the “On”...
Page 18 (see below) Motor Fault 3. Replace program card and reboot. 4. Send to Medela LLC for repair if this does not solve the issue.* Motor Overload 1. Return to Medela LLC for repair if this happens repeatedly.* 1. Reboot pump.
Page 19 Chip end inserted into pump first. 2. Replace program card. Reboot pump with new card. See reboot instructions. 3. Return pump to Medela LLC for repair if this does not solve the issue.* 1. If program card is missing: a.
Page 20 • do not allow the battery to fully drain Battery Status on a regular basis. • during use, the Symphony can run 2. “Battery Low” warning appears on on battery for up to one (1) hour. LCD display when the battery is low.
Page 21 Battery Care & Maintenance Battery Check (if battery model) 1. Charge pump for 12 hours. *NOTE: Display switches from charging to the original screen display when batteries reach 80% charge. It takes the full 12 hours to get 100% charge. 2.
Page 22 Inspect & Replace Diaphragms Symphony ® diaphragms need to be inspected Replace periodically to ensure proper suction levels. Remove diaphragm screws with If you experience issues replacing the flathead screwdriver. diaphragms, please contact Customer Service at 800-435-8316. 4-5. Gently pry and remove each Tools Required diaphragm with flathead screwdriver.
Page 23 Battery Care & Maintenance DAMAGED UNDAMAGED DO NOT SPRAY PUMP WHILE DIAPHRAGMS ARE REMOVED If you experience other issues regarding suction reference Low or No Suction Section. Caution • Stop when screws stop turning. • Do not over tighten or internal sensor may get damaged.
Page 24 Low or No Suction In the event that your Symphony ® Breast Pump Directions is producing low or no suction this Section will 1. Inspect Symphony membranes. If guide you through the steps to troubleshoot membranes do not appear to have a rip your issue.
Page 25 Battery Care & Maintenance If the above steps do not correct the issue, please contact Customer Service at 800-435-8316.
Page 26 (4) screws with 3.0mm 3.0mm Allen Wrench Allen wrench. 13mm Socket Wrench Adjustable Wrench The Symphony trolley is now tightened and ready for use. Trolley Repair Kit - Item #6007116 (if needed) Trolley 5 Wheel Base Kit –...
Page 27 Battery Care & Maintenance Bottom of Trolley If the above steps do not correct the issue, please contact Customer Service at 800-435-8316.
Page 28 8-9. Replace with new fuse. (Item #101035687) Fuse - Item #101035687 Flathead Screwdriver 10. Insert fuse holder (black round cap) (applicable for a 0.75cm screw) back into the bottom of the Symphony. Warning Directions Unplug Symphony from power • source before servicing or repairing.
Page 29 Battery Care & Maintenance Warning Replace if Damaged Shorted Fuse New Fuse If the above steps do not correct the issue, please contact Customer Service at 800-435-8316.
Page 30 Reseating Cover In the event that the Symphony ® breast pump Directions cover becomes separated or dislodged, this technical bulletin will guide you through the 1. Inspect the pump to locate the housing steps to resolve this issue. If you continue to ridge(s) dislodged outside of cover.
Page 31 Battery Care & Maintenance If the above steps do not correct the issue, please contact Customer Service at 800-435-8316.
Page 32 Replace Program Card or Program Card/ Power Cord Protector In the event that your Symphony displays an ® Directions “invalid card” or “no card” error, please refer to the following to resolve the issue. If you continue Loosen thumb screw or 2.5mm allen to experience issues with your program card, head screw.
Page 33 Battery Care & Maintenance If the above steps do not correct the issue, please contact Customer Service at 800-435-8316.
Page 34 5. Connect only one Symphony membrane resolve the issue, please contact Customer at a time onto diaphragm before you Service at 800-435-8316. begin testing. Turn on the Symphony to measure the vacuum level. (Of the values listed on page 11) Tools Required 6.
Page 35 Battery Care & Maintenance Helpful Tips • Vacuum levels will vary based on weather and elevation. Refer to page 14 for vacuum levels based on elevation. • Dropping or damaging the vacuum gauge may cause incorrect readings. • This gauge is intended as a reference tool only, not as a means of accurate measure.
Page 36 Inspect & Replace Power Cord In the event that the Symphony ® breast pump Loosen screw and remove the card/ power cord becomes damaged, this Section cord protector by moving upwards. will guide you through the steps to replace the power cord.
Page 37 Battery Care & Maintenance If the above steps do not correct the issue, please contact Customer Service at 800-435-8316.
Page 38 Correct Separated Housing In the event that the Symphony breast pump ® Carefully pull cover straight up. housing becomes separated or dislodged, (Component pieces of pump are this Section will guide you through the steps to attached to cover.) resolve the issue. If you continue to experience issues, please contact Customer Service at 3-4.
Page 39 Battery Care & Maintenance SEPARATED HOUSING If the above steps do not correct the issue, please contact Customer Service at 800-435-8316.
Page 40 For cleaning in between a This Section guides you through the steps to mother’s own sessions clean or disinfect the Symphony breast pump. If you have questions regarding cleaning, please Wipe off breast pump and pumping contact Customer Service at area (ex: countertop or table) with a 800-435-8316.
Page 41 Battery Care & Maintenance disinfect Warning DO NOT SPRAY OR POUR LIQUID DIRECTLY ONTO PUMP If the above steps do not correct the issue, please contact Customer Service at 800-435-8316. If the above steps do not correct the issue, please contact Customer Service at 800-435-8316.
Page 42 (3) years from the date of purchase. In the event of a defect or failure to conform to this warranty, Medela will, at Medela’s option, repair or replace this product without charge for such replacement, on parts or labor, at the Medela office listed below.
Page 43 Technical specifications Battery Care & Maintenance 104° vacuum (approx.) 41° –50 ... –250 mmHg –7 –33 kPa 120 cpm °F Operation 122° -4° 100 – 240 V ~ 50 / 60 Hz °F 0.5A Transport / Storage T 0.8 A, 250 V (slow blow) 5 x 20 mm L = Low Breaking Capacity Operation...
Page 44 Meaning of symbols The warning symbol identifi es all instructions that are important for safety. Failure to observe these instructions can lead to injury or damage to the breast pump. When used in conjunction with the following words, the warning symbol stands for: Symbols on the packaging This symbol indicates that the material is part of a recovery/recycling process.
Page 45 This symbol indicates the date of manufacture (four digits for the year and two digits for the month). This symbol indicates that the Symphony is a class II device. This symbol indicates fuse (to identify fuse boxes or their location).
Page 46 Warning Warning – The Symphony electric breast pump should not be used adjacent to or stacked with other equipment. If adjacent or stacked use is necessary, the Symphony electric breast pump should be observed to verify normal operation in the configuration in which it will be used.
Page 47 Electromagnetic immunity The Symphony electric breast pump is intended for use in the electromagnetic environment specified below. The customer or the user of the Symphony electric breast pump should assure that it is used in such an environment. The Symphony breast pump has no Essential Performance but was tested for immunity to electromagnetic disturbances and passed using the following criteria: • Change of operation mode except reset into standby mode (pump is switched off)
Page 48 0,5 cycle for 0,5 cycle 40 % U 40 % U Voltage dips, short If the user of the Symphony (60 % dip in U (60 % dip in U interruptions and electric breast pump requires voltage variations...
Page 49 Electromagnetic immunity The Symphony electric breast pump is intended for use in the electromagnetic environment specified below. The customer or the user of the Symphony electric breast pump should assure that it is used in such an environment. IEC 60601...
Page 50 If the measured field strength in the location in which the Symphony electric breast pump is used exceeds the applicable RF compliance level above, the Symphony electric breast pump should be observed to verify normal operation. If abnormal performance is observed, additional measures may be necessary, such as re-orienting or relocating the Symphony electric breast pump.
Page 51 Recommended separation distances between portable and mobile RF communications equipment and the electric breast pump Symphony The Symphony electric breast pump is intended for use in an electromagnetic environment in which radiated RF disturbances are controlled. The customer or the user of the Symphony electric breast...
Page 52 Disposal The unit is made of various metal and plastics. Before disposal, the device is to be rendered unusable and it must not be disposed of as unsorted municipal waste in accordance with local regulations. Use your local return and collection system for waste electrical and electronic equipment (incl.
Page 53 Battery Care & Maintenance...
Page 56 Content appearance may vary from pictures. Medela wordmark and logo, Symphony, Symphony PLUS, Harmony, 2-Phase Expression and Lactina are registered in the U.S. Patent and Trademark Office. Initiation Technology, Breast Milk Transport Bag and PersonalFit are trademarks of Medela.

This manual is also suitable for:

Symphony plus 0240108 0240208 0240215