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In no event shall ASRock Rack, its directors, officers, employees, or agents be liable for any indirect, special, incidental, or consequential damages (including damages for loss of...
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ASRock Rack follows the green design concept to design and manufacture our products, and makes sure that each stage of the product life cycle of ASRock Rack product is in line with global environmental regulations. In addition, ASRock Rack disclose the relevant in- formation based on regulation requirements.
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Contents Chapter 1 Introduction Package Contents Specifications Unique Features Motherboard Layout Onboard LED Indicators I/O Panel Block Diagram Chapter 2 Installation Screw Holes Pre-installation Precautions Installing the CPU Installation of Memory Modules (DIMM) Expansion Slot (PCI Express Slot) Jumper Setup Onboard Headers and Connectors Dr.
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Main Screen 3.2.1 Mother Board Information 3.2.2 Processor Information 3.2.3 Memory Information Advanced Screen 3.3.1 CPU Configuration 3.3.2 Chipset Configuration 3.3.3 Storage Configuration 3.3.4 NVMe Configuration 3.3.5 ACPI Configuration 3.3.6 USB Configuration 3.3.7 Super IO Configuration 3.3.8 Serial Port Console Redirection 3.3.9 H/W Monitor 3.3.10 PCI Subsystem Settings 3.3.11 AMD CBS...
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Server Mgmt 3.5.1 BMC Network Configuration 3.5.2 DNS Configuration 3.5.3 System Event Log 3.5.4 BMC Tools Event Logs Boot Screen 3.7.1 CSM Parameters Exit Screen Chapter 4 Software Support Download and Install Operating System Download and Install Software Drivers Contact Information Chapter 5 Troubleshooting Troubleshooting Procedures Technical Support Procedures...
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In case any modifications of this manual occur, the updated version will be available on ASRock Rack website without further notice. Find the latest memory and CPU support lists on ASRock Rack website as well. ASRock Rack’s Website: www.ASRockRack.com For the technical support related to this motherboard, please visit the website about specific information.
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1.2 Specifications GENOAD24QM32-2L2T/BCM MB Physical Status Form Factor EEB like Dimension 12” x 14” (30.5cm x 35.6cm) Processor System AMD EPYC GENOA processors Socket Single Socket SP5 (LGA6096) Thermal Design 400W Power Chipset System on Chip System Memory Capacity 24 DIMM slots (2DPC)
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Fan Fail LED BMC Heartbeat LED 1 System BIOS Type AMI 256Mb SPI Flash ROM Features - ASRock Rack Instant Flash - ACPI 6.4 and abouve compliance wake up events - SMBIOS 3.5.0 and above - Plug and Play(PnP) Hardware Monitor Temperature...
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Support OS Microsoft® Windows®: - Server 2019 (64bit) - Server 2022 (64bit) Linux®: - RedHat Enterprise Linux Server 8.6 (64bit)/Server 9.0 (64bit) - SUSE SLES 15.4 (64 bit) - UBuntu 20.04.5 (64 bit) / 22.04.2 (64 bit) Hypervisor: - VMWare® ESXi/7.0 U3i/8.0 - CITRIX Hypervisor 8.2.1 Please refer to the website for the latest OS support list.
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. With this utility, press the <F6> key during the POST or the <F2> key to enter into the BIOS setup menu to access ASRock Rack Instant Flash. Just launch this tool and save the new BIOS file to the USB flash drive, floppy disk or hard drive, then update the BIOS only in a few clicks without preparing an additional floppy diskette or other complicated flash utility.
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GENOAD24QM32-2L2T/BCM 1.5 Onboard LED Indicators Item Status Description LED_FAN1 FAN1 failed LED_FAN2 FAN2 failed LED_FAN3 FAN3 failed LED_FAN4 FAN4 failed LED_FAN5 FAN5 failed LED_FAN6 FAN6 failed SB_PWR1 Green STB PWR ready BMC_LED1 Green BMC heartbeat LED LED_FAN8 FAN8 failed LED_FAN7...
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1.6 I/O Panel No. Description No. Description 10G LAN RJ-45 Port USB 3.2 Gen1 Ports (USB3_1_2) (LAN3, shared NIC)*** IPMI LAN Header (IPMI_LAN)* 10G LAN RJ-45 Port (LAN4)*** 1G LAN RJ-45 Port VGA Port (VGA1) (LAN1, shared NIC)** 1G LAN RJ-45 Port (LAN2)** UID Switch (UID1) LAN Port LED Indications *There is an LED on each side of IPMI LAN port.
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GENOAD24QM32-2L2T/BCM **There is an LED on each side of 1G LAN port. Please refer to the table below for the LAN port LED indications. ACT/LINK LED SPEED LED LAN Port 1G LAN Port (LAN1, LAN2) LED Indications Activity / Link LED...
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1.7 Block Diagram 2 x DDR5 LRDIMM/RDIMM 2 x DDR5 LRDIMM/RDIMM 2 x DDR5 LRDIMM/RDIMM 2 x DDR5 LRDIMM/RDIMM 2 x DDR5 LRDIMM/RDIMM 2 x DDR5 LRDIMM/RDIMM 2 x DDR5 LRDIMM/RDIMM 2 x DDR5 LRDIMM/RDIMM 2 x DDR5 LRDIMM/RDIMM MAC1 Video Ethernet UART...
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GENOAD24QM32-2L2T/BCM Chapter 2 Installation This is a EEB-like form factor (12’’ x 14’’, 30.5cm x 35.6cm) motherboard. Before installing the motherboard, study the configuration of the chassis to ensure that the motherboard fits into it. Make sure to unplug the power cord before installing or removing the motherboard. Failure to do so may cause physical injuries and motherboard damages.
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2.3 Installing the CPU 1. Before inserting the CPU into the socket, please check if the PnP cap is on the socket, if the CPU surface is unclean, or if there are any bent pins in the socket. Do not force to insert the CPU into the socket if above situation is found.
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Carr ier Frame with CPU Rail Frame Please make sure that the carrier frame with CPU is closely attached to the rail frame while inserting it. Install the carrier frame with CPU. Don’t separate them.
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Set your torque wrench to 1.54 in-lb. One fourth a turn each time. Tighten the screws in a sequential order 1 > 2 > 3 > 4 > 5 > 6. Loosen the screws in a reverse order. 10-4 10-2 10-5 10-6 10-1...
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GENOAD24QM32-2L2T/BCM 2.4 Installation of Memory Modules (DIMM) This motherboard provides twenty-four 288-pin DDR5 (Double Data Rate 5) DIMM slots in two groups, and supports Dual Channel Memory Technology. 1. It is not allowed to install a DDR, DDR2, DDR3 or DDR4 memory module into a DDR5 slot;...
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GENOAD24QM32-2L2T/BCM 2.5 Expansion Slot (PCI Express Slot) There is one PCI Express slot on this motherboard. PCIE slot: PCIE6 (PCIE 5.0 x16 slot, from CPU1) is used for PCI Express x16 lane width card. Slot Generation Mechanical Electrical Source PCIE6...
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2.6 Jumper Setup The illustration shows how jumpers are setup. When the jumper cap is placed on the pins, the jumper is “Short”. If no jumper cap is placed on the pins, the jumper is “Open”. The illustration shows a 3-pin jumper whose pin1 and pin2 are “Short” when a jumper cap is placed on these 2 pins.
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GENOAD24QM32-2L2T/BCM 2.7 Onboard Headers and Connectors Onboard headers and connectors are NOT jumpers. Do NOT place jumper caps over these headers and connectors. Placing jumper caps over the headers and connectors will cause permanent damage to the motherboard. System Panel Header...
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Auxiliary Panel Header This header supports multiple (18-pin AUX_PANEL1) functions on the front panel, (see p.6, No. 32) including front panel SMB, internet status indicator. A. Front panel SMBus connecting pin (6-1 pin FPSMB) This header allows user to connect SMBus (System Management Bus) equipment. It can be used for communication between peripheral equipment in the system, which has slower transmission rates, and power management equipment.
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GENOAD24QM32-2L2T/BCM USB 3.2 Gen1 Header Besides two default USB 3.2 (19-pin USB3_3_4) Gen1 ports on the I/O panel, (see p.6, No. 29) there is one USB 3.2 Gen1 header on this motherboard. This USB 3.2 Gen1 header can support two USB 3.2 Gen1 ports.
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Backplane PCI Express The header is used for the hot CPU_HP_SCL P0_HP_ALERT_L Hot-Plug Connector plug feature of HDDs on the (5-pin CPU1_ HSBP1) backplane. (see p.6, No. 7) CPU_HP_SDA System Fan Connectors Please connect fan cables to (6-pin FAN1) the fan connectors and match (see p.6, No.
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GENOAD24QM32-2L2T/BCM ATX Power Connector This motherboard provides a (24-pin ATXPWR1) 24-pin ATX power connector. (see p.6, No. 2) To use a 20-pin ATX power supply, please plug it along Pin 1 and Pin 13. ATX Power Connectors This motherboard provides (8-pin ATX12V1) three ATX power connectors.
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Front LAN LED Header This 4-pin connector is used (LED_LAN3_4) for the front LAN status (see p.6, No. 34) indicator. Clear CMOS Pad This allows user to clear (CLRMOS1) the data in CMOS. To clear (see p.6, No. 48) CMOS, take out the CMOS battery and short the Clear CMOS Pad.
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GENOAD24QM32-2L2T/BCM 2.8 Dr. Debug Dr. Debug is used to provide code information, which makes troubleshooting even easier. Please see the diagrams below for reading the Dr. Debug codes. Code Description 0x10 PEI_CORE_STARTED 0x11 PEI_CAR_CPU_INIT 0x15 PEI_CAR_NB_INIT 0x19 PEI_CAR_SB_INIT 0x31 PEI_MEMORY_INSTALLED...
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GENOAD24QM32-2L2T/BCM 2.9 Identification purpose LED/Switch The UID button allows user to locate the server that are working on from behind a rack of servers. Unit Identification When the UID button on the purpose LED/Switch front or rear panel is pressed,...
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2.10 Dual LAN and Teaming Operation Guide Dual LAN with Teaming enabled on this motherboard allows two single connections to act as one single connection(s) for twice the transmission bandwidth, making data transmission more effective and improving the quality of transmission of distant images. Fault tolerance on the dual LAN network prevents network downtime by transferring the workload from a failed port to a working port.
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GENOAD24QM32-2L2T/BCM Chapter 3 UEFI Setup Utility 3.1 Introduction This section explains how to use the UEFI SETUP UTILITY to configure the system. The UEFI chip on the motherboard stores the UEFI SETUP UTILITY. Run the UEFI SETUP UTILITY when starting up the computer. Please press <F2> or <Del> during the Power- On-Self-Test (POST) to enter the UEFI SETUP UTILITY;...
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3.1.2 Navigation Keys Please check the following table for the function description of each navigation key. Navigation Key(s) Function Description Moves cursor left or right to select Screens Moves cursor up or down to select items + / - To change option for the selected items <Tab>...
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GENOAD24QM32-2L2T/BCM 3.2 Main Screen Once entering the UEFI SETUP UTILITY, the Main screen will appear and display the system overview. The Main screen provides system overview information and allows user to set the system time and date. Note: The screenshots in this user manual are examples and for references only. The actual images may...
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3.2.1 Mother Board Information Press <Enter> to view the information of the motheboard. 3.2.2 Processor Information Press <Enter> to view the information of the processor.
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GENOAD24QM32-2L2T/BCM 3.2.3 Memory Information Press <Enter> to view the information of the memory.
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3.3 Advanced Screen This section allowed to configure the following items: CPU Configuration, Chipset Con- figuration, Storage Configuration, NVMe Configuration, ACPI Configuration, USB Con- figuration, Super IO Configuration, Serial Port Console Redirection, H/W Monitor, PCI Subsystem Settings, AMD CBS, AMD PBS, PSP Firmware Versions, Network Stack Con- figuration, Driver Health, Tls Auth Configuration and Instant Flash.
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GENOAD24QM32-2L2T/BCM 3.3.1 CPU Configuration SVM Mode Enable or disable CPU Virtualization.
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3.3.2 Chipset Configuration Onboard VGA Use this to enable or disable the Onboard VGA function. Onboard LAN (BCM57416 / I210 LAN1 / I210 LAN2) Use this item to enable or disable Onboard LAN. MCIO Mode Selection This item is for MCIO Mode Configuration. MCIO7 / MCIO8 Mode Selection Configure MCIO7/8 PCIE or SATA Mode.
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GENOAD24QM32-2L2T/BCM PCIE Link Speed This displays the PCIE Link Speed. MCIO5 / MCIO6 / MCIO9 / MCIO10 / MCIO11 / MCIO12 Link Speed The default values for these MCIO are [Auto]. PCIE Hotplug Select this item to enable or disable Hot Plug for PCIE6, OCP3, MCIO1/2/3/4/5/6/9/10/11/12 globally.
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3.3.3 Storage Configuration SATA Hot Plug Enable or disable the SATA Hot Plug Function.
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GENOAD24QM32-2L2T/BCM 3.3.4 NVMe Configuration The NVMe Configuration displays the NVMe controller and Drive information. Launch NVMe driver Select this item to enable or disable launch NVMe driver.
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3.3.5 ACPI Configuration PCIE Devices Power On Allow the system to be waked up by a PCIE device and enable wake on LAN. Ring-In Power On Use this item to enable or disable Ring-In signals to turn on the system from the power- soft-off mode.
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GENOAD24QM32-2L2T/BCM 3.3.6 USB Configuration The USB Configuration displays the USB Controllers and USB Devices informations.
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3.3.7 Super IO Configuration Serial Port 1 Configuration Use this item to set parameters of Serial Port 1 (COM1). Serial Port Use this item to enable or disable the serial port. Change Settings Use this item to select an optimal setting for Super IO device. SOL Configuration Use this item to set parameters of SOL.
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GENOAD24QM32-2L2T/BCM 3.3.8 Serial Port Console Redirection COM1 / SOL Console Redirection Use this option to enable or disable Console Redirection. If this item is set to Enabled that specifies a COM Port can be used for Console Redirection. Console Redirection Settings Use this option to configure Console Redirection Settings, and specify how the host computer and the remote computer (which are be connected to) will exchange data.
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Data Bits Use this item to set the data transmission size. The options include [7] and [8] (Bits). Parity Use this item to select the parity bit. The options include [None], [Even], [Odd], [Mark] and [Space]. Stop Bits The item indicates the end of a serial data packet. The standard setting is [1] Stop Bit. Select [2] Stop Bits for slower devices.
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GENOAD24QM32-2L2T/BCM Terminal Type EMS Use this item to select the preferred terminal emulation type for out-of-band management. It is recommended to select [VT-UTF8]. Option Description VT100 ASCII character set VT100+ Extended VT100 that supports color and function keys VT-UTF8 UTF8 encoding is used to map Unicode chars onto 1 or more bytes...
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3.3.9 H/W Monitor In this section, it allows to monitor the status of the hardware on the system, including the parameters of the CPU temperature, motherboard temperature, CPU fan speed, chassis fan speed, and the critical voltage. Watch Dog Timer This item allows to enable or disable the Watch Dog Timer.
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GENOAD24QM32-2L2T/BCM 3.3.10 PCI Subsystem Settings Re-Size BAR Support If system has Resizable BAR capable PCIe Devices, this option enables or disables Resizable BAR support. SR-IOV Support If system has SR-IOV capable PCIe Devices, this option enables or disables Single Root IO...
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3.3.11 AMD CBS CPU Common Options Use this item to configure CPU Common options. DF Common Options Use this item to configure DF Common options. UMC Common Options Use this item to configure UMC Common options. NBIO Common Options Use this item to configure NBIO Common options. FCH Common Options Use this item to configure FCH Common options.
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GENOAD24QM32-2L2T/BCM 3.3.12 AMD PBS Use this item to configure AMD CPM RAS related settings. RAS Periodic SMI Control Use this to enable or disable Periodic SMI for polling [MCA Threshold] error. SMI Threshold This limits the number of [MCA Threshold and Deferred Error SMI source] per a unit time.
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PCIe UnCorr GHES Notify Type This specifies the notification type for PCIe uncorrected errors. PCIe Root Port Corr Err Mask Reg Use this to initialize the PCIe AER corrected error mask register of root port. PCIe Root Port UnCorr Err Mask Reg Use this to initialize the PCIe AER uncorrected error mask register of root port.
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GENOAD24QM32-2L2T/BCM 3.3.13 PSP Firmware Versions The PSP Firmware Verions displays the version information of ABL, PSP BootLoader, SMU FW, SEV FW, PHY FW, MPIO FW, TF MPDMA FW, PM MPDMA FW, GMI FW, RIB FW, SEC FW, PMU FW, EMCR FW and uCode B0.
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3.3.14 Network Stack Configuration Network Stack Use this item to enable or disable UEFI Network Stack. IPv4 PXE Support Use this item to enable or disable IPv4 PXE boot support. If disabled, IPv4 PXE boot support will not be available. IPv4 HTTP Support Use this item to enable or disable IPv4 HTTP boot support.
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GENOAD24QM32-2L2T/BCM Media detect count Number of times the presence of media will be checked. Use either +/- or numeric keys to set the value.
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3.3.15 Driver Health Intel (R) PRO/1000 6.5.01 PCI-E Healthy Provides Health Status for the Drivers/Controllers. Broadcom NXE Gigabit Ethernet Driver Healthy Provides Health Status for the Drivers/Controllers. Broadcom NXE Gigabit Ethernet Driver Healthy Provides Health Status for the Drivers/Controllers...
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GENOAD24QM32-2L2T/BCM 3.3.16 Tls Auth Configuration Server CA Configuration Press <Enter> to configure Server CA. Enroll Cert Press <Enter> to enroll cert. Delete Cert Press <Enter> to delete cert. Client Cert Configuration Press <Enter> to configure Client Cert.
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3.3.17 Instant Flash Instant Flash is a UEFI flash utility embedded in Flash ROM. This convenient UEFI up- datetool allows user to update system UEFI without entering operating systems first like MSDOS or Windows®. Just save the new UEFI file to the USB flash drive, floppy disk or hard drive and launch this tool, then update the UEFI only in a few clicks without prepar- ing an additional floppy diskette or other complicated flash utility.
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GENOAD24QM32-2L2T/BCM 3.4 Security In this section, set or change the supervisor/user password for the system. For the user password, also can clear it. Supervisor Password Set or change the password for the administrator account. Only the administrator has authority to change the settings in the UEFI Setup Utility. Leave it blank and press enter to remove the password.
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3.4.1 Key Management In this section, expert user can modify Secure Boot Policy variables without full authenti- cation. Factory Key Provision Install factory default Secure Boot keys after the platform reset and while the System is in Setup mode. Install Default Secure Boot Keys Please install default secure boot keys if it’s the first time to use the secure boot.
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GENOAD24QM32-2L2T/BCM Platform Key (PK) Enroll Factory Defaults or load certificates from a file: 1. Public Key Certificate in: a) EFI_SIGNATURE_LIST b) EFI_CERT_X509 (DER) c) EFI_CERT_RSA2048 (bin) d) EFI_CERT_SHAXXX 2. Authenticated UEFI Variable 3. EFI PE/COFF Image(SHA256) Key Source: Factory, External, Mixed...
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2. Authenticated UEFI Variable 3. EFI PE/COFF Image(SHA256) Key Source: Factory, External, Mixed Authorized TimeStamps (dbt) Enroll Factory Defaults or load certificates from a file: 1. Public Key Certificate in: a) EFI_SIGNATURE_LIST b) EFI_CERT_X509 (DER) c) EFI_CERT_RSA2048 (bin) d) EFI_CERT_SHAXXX 2.
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GENOAD24QM32-2L2T/BCM 3.5 Server Mgmt Wait For BMC Wait For BMC response for specified time out. BMC starts at the same time when BIOS starts during AC power ON. It takes around 255 seconds to initialize Host to BMC interfaces. FRB-2 Timer...
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OS Wtd Timer Policy Configure how the system should respond if the OS Boot Watchdog Timer expires. If the OS Boot Watchdog Timer is disabled, this item is not available. BMC Network Configuration Select this item to configure BMC network parameters. DNS Configuration Select this item to configure DNS parameters.
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GENOAD24QM32-2L2T/BCM 3.5.1 BMC Network Configuration Bonding Setting Use this item to enable or disable bonding, Set this item to enable bonding please enable all Lan channel first. Bond0 Enable Setting Show the Bond0 status is enabled or disabled. Manual Setting IPMI LAN If [No] is selected, the IP address is assigned by DHCP.
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The default login information for the IPMI web interface is: Username: admin Password: admin For more instructions on how to set up remote control environment and use the IPMI man- agement platform, please refer to the IPMI Configuration User Guide or go to the Support website at: http://www.asrockrack.com/support/ipmi.asp VLAN Enabled or disabled Virtual Local Area Network.
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GENOAD24QM32-2L2T/BCM 3.5.2 DNS Configuration Manual DNS Configuration Select this item to manual configure DNS. If [YES] is selected, configure the items below. DNS Service Use this item to enable or disable DNS Service Configuration. Host Name Settings Use this item to automatic or manual Host Name Settings.
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Domain Name Server Setting This item supports Manual and Bond0 DNS Server Settings. IP Priority This item supports IPV4 and IPV6 IP Priority.
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GENOAD24QM32-2L2T/BCM 3.5.3 System Event Log SEL Components Change this to enable ro disable event logging for error/progress codes during boot. Erase SEL Use this to choose options for earsing SEL. When SEL is Full Use this to choose options for reactions to a full SEL.
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3.5.4 BMC Tools KCS control Select the KCS interface state after POST end. If [Enabled] is selected, the BMC will remain KCS interface after POST stage. If [Disabled] is selected, the BMC will disable KCS interface after POST stage. Restore AC Power Loss This allows user to set the power state after an unexpected AC/power loss.
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GENOAD24QM32-2L2T/BCM 3.6 Event Logs Change Smbios Event Log Settings Select item to configure the Smbios Event Log Settings. When entering the item, the screen displays following sub-items: Smbios Event Log Use this item to enable or disable all features of the SMBIOS Event Logging during system boot.
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3.7 Boot Screen In this section, it will display the available devices the system for user to configure the boot settings and the boot priority. Boot Option #1/#2/#3/#4/#5/#6 Use this item to set the system boot order. UEFI Application Boot Priorities Specifies the Boot Device Priority sequence from available UEFI Application.
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GENOAD24QM32-2L2T/BCM 3.7.1 CSM Parameters Enable to launch the Compatibility Support Module. Please do not disable unless running a WHCK test. If using Windows 8 or later versions 64-bit UEFI and all of the devices sup- port UEFI, it may also disable CSM for faster boot speed.
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3.8 Exit Screen Save Changes and Exit When selecting this option, the following message “Save configuration changes and exit setup?” will pop-out. Press <F10> key or select [Yes] to save the changes and exit the UEFI SETUP UTILITY. Discard Changes and Exit When selecting this option, the following message “Discard changes and exit setup?”...
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4.3 Contact Information Contact ASRock Rack or want to know more about ASRock Rack, welcome to visit ASRock Rack’s website at http://www.ASRockRack.com; or contact the dealer for further information.
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Chapter 5 Troubleshooting 5.1 Troubleshooting Procedures Follow the procedures below to troubleshoot the system. Always unplug the power cord before adding, removing or changing any hardware components. Failure to do so may cause physical injuries and damages to motherboard components. 1.
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1. Verify if the battery on the motherboard provides ~3VDC. Install a new battery if it does not. 2. Confirm whether the power supply provides adaquate and stable power. Other problems... 1. Try searching keywords related to the related problem on ASRock Rack’s FAQ page: http://www.asrockrack.com/support...
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5.2 Technical Support Procedures If the problems are still unsolved, please contact ASRock Rack’s technical support with the following information: 1. Contact information 2. Model name, BIOS version and problem type. 3. System configuration. 4. Problem description. Contact ASRock Rack’s technical support at: http://www.asrockrack.com/support/tsd.asp...
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Contact Information If it needs to contact ASRock Rack or want to know more about ASRock Rack, you’re welcome to visit ASRock Rack’s website at http://www.asrockrack.com; or contact the dealer for further information. For technical questions, please submit a support request form at https://event.asrockrack.com/tsd.asp...
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