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3CX Yealink T53W Guide
Overview
Answering and Placing a Call
Answering a Call
Placing a Call
Placing an Internal Call
Hold, Transfer and Park
Placing a Call on Hold
Transfer a Call
Blind Transfer
Attended Transfer
Transferring a Call to voicemail
Parking a Call
Picking up a call on Park
Conferencing
Voicemail
Initial Voicemail Setup
Accessing Voicemail
Retrieve Voicemail from a different IP phone
Voicemail Options
Datacomm Plus | 10125 South 52nd Street | Franklin, WI 53132 |
Yealink T53W Guide
support@datacommplus.com
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Summary of Contents for Yealink T53W

  • Page 1 Yealink T53W Guide 3CX Yealink T53W Guide Overview Answering and Placing a Call Answering a Call Placing a Call Placing an Internal Call Hold, Transfer and Park Placing a Call on Hold Transfer a Call Blind Transfer Attended Transfer Transferring a Call to voicemail...
  • Page 2 Overview The purpose of this document is to help walk you through the features and functions of your new Yealink T53W Phone. We’re here to help! If you have any questions about the new functionality please reach out to us at support@datacommplus.com.
  • Page 3 Yealink T53W Guide LCD Screen Display menus and information depending on what you are doing at the time. LED Indicator Indicates phone status and will flash if there is a voicemail waiting Programmable Access programmed features. Ex: Parking Spots, Extensions Soft Keys Call functions that will change depending on what you are doing at the time.
  • Page 4 Yealink T53W Guide Answering and Placing a Call Answering a Call ● Lift the handset, press the Speakerphone button, or press the Headset button (if enabled). Placing a Call ● Lift the handset or press the Speakerphone button. ● Dial the number, and press the Call Soft Key or the # key ●...
  • Page 5 Yealink T53W Guide Hold, Transfer and Park The Hold and Transfer keys are located within the Soft Key row. Placing a Call on Hold It is best practice to put a call on hold if you do not need to transfer the call to anyone else. If you need to transfer the call to someone else, follow the steps below for either parking a call or transferring a call.
  • Page 6 Yealink T53W Guide Transferring a Call to voicemail There will be times that the client requests to go directly to someone’s voicemail or the person they are trying to reach requests they are transferred directly to their voicemail. ● While on a call, press the Transfer key followed by *4 + the extension number and then Transfer again.
  • Page 7 Yealink T53W Guide Conferencing To create a conference call you will use the Soft Keys row. ● While on a call, press the Conference key located in the soft keys. This will place your call on hold and prepare you to dial a second call.
  • Page 8 Yealink T53W Guide Accessing Voicemail You will be able to see that there is a voicemail waiting for you by the LED light blinking and/or the Message button flashing. ● Select the Message button ● Enter your PIN number followed by # ●...