Volk Pictor Prestige Troubleshooting

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Troubleshooting the Pictor Prestige

When the device has a problem auto focusing, blurry

images, no flash, or other technical issues

Table of Contents

Troubleshooting Overview ...................................................................................................... 1

Device Overview ..................................................................................................................... 1

Part 1: Basic Troubleshooting Procedure ............................................................................... 2

Part 2: Factory Reset the Device ............................................................................................ 3

Troubleshooting Overview

This document will walk you through some basic troubleshooting steps to

resolve technical problems with your Pictor Prestige. Start by reading the device

overview and following each part of the troubleshooting guide. If you have any

questions while following the procedures, please contact us at

support@volk.com.

Device Overview

Pictor Camera

Retina Module

Battery

Charging Station

Anterior Module

8655 / 440-942-6161

| www.volk.com

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Page 1 Troubleshooting Overview This document will walk you through some basic troubleshooting steps to resolve technical problems with your Pictor Prestige. Start by reading the device overview and following each part of the troubleshooting guide. If you have any questions while following the procedures, please contact us at support@volk.com.
Page 2 Reinsert it when the Pictor Camera asks you to do so. 5. After completing all the above steps and the device is still not working properly, please proceed to part 2 of the troubleshooting document. 8655 / 440-942-6161 | www.volk.com...
Page 3 3. Scroll to the left and select Restore Factory Settings. The camera will want to confirm this action. By selecting Yes, the device will reset. By following each of these steps, your Pictor Prestige should be operating as intended! If you need any additional assistance, please contact customer support at support@volk.com.