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10.Troubleshooting Guide
If you are having problems with your player, please consult both this guide and
manual.If you need further assistance, please contact Technical Support.
No power:
Please check whether the plug is inserted correctly.
Remote control no function:
Please check whether the battery has power (the battery can be used for
half a year in normal conditions). Replace with new battery if necessary.
Can not read the CARD or USB:
Please confirm whether there is storage in the card or USB device.
Empty devices cannot be read.
Can not play the file:
Please confirm if the file format is compatible with the player.
Display too bright or too dark:
Please adjust the brightness or contrast in the setup menu.
The color is light or no color:
Please adjust the color and contrast setup.
No sound:
Please check whether the volume is correct and the player is not in Mute
mode.
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