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Anser U2 Manual

Packing List

  1. U2 Mobile Printer Module P/N:7004005018
1 SET
  1. U2 Mobile Carrying Case P/N:7004006061
1 PC
  1. U2 Mobile Remote Keypad Set P/N:7003002115
1SET
  1. U2 Mobile Battery (A) P/N:7004008026
2 PCS
  1. U2 Mobile Charging Dock P/N:7004003015
1 PC
  1. U2 Mobile Charger P/N:7003004015
1 PC
  1. U2 Mobile Power Cord (US) P/N:PEN024
    OR
    U2 Mobile Power Cord (EU) P/N: TEN‐018
1 PC
  1. SD Card P/N:8302070117
1 PC
  1. SD Card Reader P/N:8302070076
1 PC

U2 mobile printer Introductions

Overview

IR‐Remote Keypad
IR‐Remote Keypad

Basic Operation

Battery Installation

  1. Pull the latch‐lock of the printer to open the battery latch.
    Battery Installation - Step 1
  2. Insert a U2 Mobile battery into the battery tray with the side of battery poles.
    Battery Installation - Step 2
  3. Push the battery latch to close.
    Battery Installation - Step 3

Charging the U2 mobile printer
Indirect Charging

  1. Pull the latch‐lock to open the Charging Dock.
  2. Insert a U2 Mobile battery into the Charging Dock with the side of battery terminals.
    Indirect Charging - Step 1
  3. Push the latch to close.
  4. Connect the charging dock to the Mobile Charger (AC100~240), and plug the power cord into wall outlet. The Charging indicator lights on Red while charging, and turns to green when charging complete.
    Indirect Charging - Step 2

Direct Charging

  1. Turn off the U2 Mobile switch.
    Direct Charging - Step 1
  2. Connect the Mobile Charger directly to the charging jack (AC100~240), and plug the power cord into wall outlet. The Charging indicator lights on Red while charging, and turns to green when charging complete.
    Direct Charging - Step 2

42ml Cartridge Installation

  1. Pull down the cartridge latch and remove packing foam from cartridge tray.
    42ml Cartridge Installation - Step 1
  1. Insert a ink cartridge with approximately 15°.
    42ml Cartridge Installation - Step 2
  2. Push the cartridge latch back in order to secure ink cartridge.
  3. Installation complete!

Printing
Printing - Step 1
* Gently against both sides of wheels to the printing surface, apply the print button and move the Mobile printer smoothly from left to right.
Printing - Step 2

Function

Menu Tree
Menu Tree

Message Browser
Use arrow key to select messages (No.001~999), press to edit message.
information You can only edit one message (No.001) without SD card.
Message Browser

Icons on Status Bar

Icons Descriptions
No Cartridge
Ink Empty
Ink Low
No SD Card
SD Card OK
Switch between capital, small letter and numeric number.

SD card
SD card is the ultimate source of data transfer between PC (MessagePRO) and U2 mobile printer.

  • CARD LOST: You can purchase any standard 2GB SD card as replacement. As blank SD card, please insert the cards into U2 mobile printer for activation, and the card will be auto‐activated by obtaining the same serial number from the printer.
    information The MessagePRO can only function properly when the card is activated.
  • SWITCH PRINTER: To use your SD card for different U2 printer without losing previous saved messages or data, insert the card into the U2 printer; the pop‐up message will be shown, and press "YES" button to make the SD card can be compatible with theU2.
    information The U2 printer should always use matching SD card model; when a different model SD card is inserted into U2, the screen will display "SD MODEL MISMATCH".
    For example: The standard SD cards for the U2 printers are not compatible with the HD U2 printer.
    information The U2 printer has the ability to store previous working messages. However, without an activated SD card, only the first message may be edited and saved. After the SD card is inserted, the working message #001 will be substituted to the default test message.

Configuration

Under the Message Browser, press FUNCTION > CONFIGURATION.

Shut down
Press to shut down the U2 system.

Language

  1. Press to choose a system language.
  2. Press to select different languages.
    information We offer different languages (English, Chinese, Japanese, German, Italian, French, Spanish and Korean). Please contact your distributor for details!

Measurement

  1. Press to choose the unit measurement.
  2. Press to select BRITISH<INCH> or METRIC<MM>.

System Clock
Press to set system clock.

LCD Backlit
Reduce the power consumption by enhancing the backlight brightness to black level.
informationEnable both LCD Backlit and password, while the backlit reaches the set‐timing and turns into back screen, the system also log off simultaneously.

  1. Press to set LCD backlit.
  2. Press to select ON.
  3. Input the delay time, the range is from 1~60 minutes.
    information The LCD screen will always be on when status is set to DISABLE; the remote control will always be active and the LED for the remote control should always be on.

Daylight Saving Time
Daylight saving time (DST), and "Summer Time" in much of Europe, is the practice of moving local time forward one hour in the spring and backwards in the autumn.

  1. Press .
  2. Press to select ON.
  3. Press to select the area; AMERICA or EUROPE.

Reset to Default
warningReset system to default causes your previous setting lost.

  1. Press to reset the system.
  2. Input a fix numbers "123456" to proceed.

informationSystem Default Setting:

Measurement British(Inch)
LCD Backlit OFF
Day Light Saving OFF
Count Alarm OFF
Key Tone ON
Message Name OFF
Customer Year OFF
Date/Time Format Default Format: Total 19
Shift Shift name: A, Starting time: 08:00
Rollover Hour OFF
Counter Auto Reset OFF

Pre‐zero
Time: 20:01:01
Date: 2010:10:12
Counter: 0001
PrintHead Direction ‐>|ABC
Nozzle: LEFT
Pre‐purge OFF
Encoder 400 DPI
Time Refresh ON
Time Interval: 1 Min
Time Calibration Direction: positive
Power On: 20 Sec
Power Off: 20 Sec
Darkness Level 50% Darkness Rate in Horizontal: OFF
50% Darkness Rate in Vertical: OFF
Print Delay 0mm
Password Option OFF

Time Calibration
warningThis function allows user to calibrate the system time on their U2 printer.
informationDIRECTION: Users are able to select the directions POSITIVE/NEGATIVE. If the system time is slower than the local time please select POSITIVE.
If the system time is faster than the local time please select NEGATIVE.
informationSYSTEM TIME OFFSET: Obtain the system time offset values for both power on and power off, then input the values into each fields (the testing process to obtain the offset values should last 24 hours).

  1. Press to access to the time calibration option.
  2. Press to switch between POSITIVE and NEGATIVE for direction, then press move the highlight to POWER ON or POWER OFF column.
  3. Input the obtained time offset values in the corresponding fields.

Alarm Option
Under the Message Browser, press FUNCTION > ALARM OPTION.

Counter‐Alarm
Allow the printer making alarm sound when the pre‐setup counter value has been reached.

  1. Press .
  2. Press to ON.

informationWhen COUNTER ALARM is ON, you are able to turn the ALARM ON/OFF in every single Counter with in a message.

Key Tone

  1. Press .
  2. Press to select ON.
    One beep sound: appropriate input key.
    Two beep sound: inappropriate input key

Printing Beep

  1. Press .
  2. Press to select ON.

information When Printing beep is ON, you will be able to hear one beep sound every time you print.

Editing Option
Under the Message Browser, press FUNCTION > EDITING OPTION.

Message Name
Allow you to name/rename any message as your desire.

  1. Press .
  2. Press to select ON.

Customer Year
Allow you to print customized year despite of the system year.

  1. Press to setup.
  2. Press to select ON.
  3. Input the year you desire.

Date/Time Format
Allow you to customized time notation.

  • To create new format:
  1. Press to setup.
  2. Pick EMPTY and press .
  3. Insert conjunction symbol such as (/, ‐), press SYMBOLS.
  4. Choose SYMBOL or EURO CHAR.
  5. Pick the symbol you desired with numeric number key.

information If the system font does not support European Accented Characters, the printer will not display the option for you to choose, but display the symbols only.

Shift
Allow user to record the shift rotation.
Shift

  1. Press to setup.
  2. Highlight to any item then enter shift name and time.
  3. Press to go to the next row and add more shifts.

information Shift name only allows three letters.
information 24‐hour clock is a convention of time keeping for starting time.

Rollover Hour
Allow you to print different date base on your production shift schedule.
informationAt 24 hour time convention, input time in the morning or afternoon reflects different printing date as following:
For example: System Date: 2010/09/21.

  1. If you input time in the morning, the print date is changed to 2010/09/20. When it reached time you set, print date will be changed to the next day;
  2. If you input time in the afternoon, the print date is 2010/09/21. When it reached time you set, print date will be changed to the next day.
  1. Press to setup.
  2. Press to select ON.
  3. Input the roll‐over time you desired.

Counter Reset
To reset the counter before printing the message.

  1. Press .
  2. Press to select ON.

Pre‐Zero
Displays a digit or nothing! If the expression has a digit in the position where the # appears in the format string, display it; otherwise, display space in that position. This symbol works like the 0 digit placeholder, except that leading and trailing zeros aren't displayed if the number has the same or fewer digits than there are # characters on either side of the decimal separator in the format expression.

  1. Press to setup.
  2. Select the pre‐zero content and press for different format.

System Diagnostic
Under the Message Browser, press FUNCTION > SYSTEM DIAGNOSTIC.

System Tests
Press to enter System Tests.

  • SELF TEST: Check the U2 system controller for any abnormal status or alarm information, such as Ink low, Ink empty, No cartridge or Ink error.
  • LCD TEST: Check if the LCD Screen is damaged.
  • LED TEST: Check if LED indicators are running normally.

Log Report
Press to view system log report of users' operation activities.

Printing Setup
Under the Message Browser, press FUNCTION > PRINTING SETUP.

PrintHead
Press to setup.
Move to the row you need and press to adjust the option.

  • Channel: Switch SINGLE or DUAL.
    Dual Channels: Double the vertical resolution to 600dpi to optimize the printing darkness.
  • Direction: Switch the direction of printing.
    : Print from "A" to "C".
    : Print from "C" to "A".
    : Print from "C" to "A" and rotate 180°.
    : Print from "A" to "C" and rotate 180°.
  • Nozzle: Switch left (Default) or right.

information As U2 default resolution: 300x400, the first number represents vertical dpi, which will auto adjust to 600 when Dual Channel is ON. The second number represents horizontal resolution, and it can be adjusted manually.

Pre‐purge
Enable Pre‐purge function, the Printer will output ink dots periodically, preventing the ink solidified on the nozzle in a dry environment or long printing gap time.
informationPre‐Purge is an important attribution to the print quality, especially with different semi‐porous and none‐porous ink, it is critical to adjust calibration for different environments due to the unique ink character and decap time.

  1. Press to setup.
  2. Press to select ON or OFF.
  3. Input the value of calibration (Calibrated range from 1 to 5).

information Calibrate 1 corresponding to the wettest environment, where minimum pre‐purge output might apply. Calibrate 5 corresponds to the driest environment, where maximum pre‐purge output might apply.

Encoder

  1. Press to setup.
  2. Input DIAMETER of encoder and U2 calculates the DPI automatically.
    information ANSER offers optional 400DPI encoder with 1.98" wheel diameter.

Clean PrintHead

  1. Press to setup.
    informationWhen enable this function you are able to print black square for the purpose of cleaning the PrintHead under dual channel mode.

Printing Display Mode
Printing Display Mode

  1. Press to setup.
  2. Press to select printing PREVIEW/REPORT.

Time Refresh

  1. Press to setup.
  2. Press to select ON/OFF

informationFor the range "1~9" it will allow you to define the time refresh interval, For example, if enter value "1" it means after "1" minute without printing, then the "hh: mm: ss" time will refresh to system time automatically.

Security Setup
Under the Message Browser, press FUNCTION > SECURITY SETUP.

Password Option

  1. Press .
  2. Press to select ON or OFF.
    information When PASSWORD is ON, the LOG‐OUT and USER SETUP instantly become available. The next time you turn on the U2, you must input a user name and password to logon!

User Setup
Enable password allows you to manage different user account!
The system grants 3 different levels of user:
ADMIN‐‐‐‐Manager: Unlimited access to all level operations with initial password "1234".
USER0‐‐‐‐Editor: Limited access with TOOLS & EDITOR functions.
USER1‐‐‐‐Operator: Limited access with preview & download print message only.

  • Add New User
    1. Under the USERS PASSWORD, press .
    2. Select ADD, and then press .
    3. Input the user name, and then move to the next row.
    4. Press to assign a level of access to the new user, and move to the next row.
    5. Enter the password, and re‐enter the password on the next row.
  • Delete User
    information System default users cannot be deleted! Under the USERS PASSWORD, select a user you want to delete (other than system default user), and then press DELETE.

Modify User
You can only modify the password for system default users!

  1. Under the USERS SETUP, select a user you want to modify, then press .
  2. Select MODIFY, then press .
  3. Select the content you desire to modify (User name, Level, Password and Re‐enter).

About U2
Under the Message Browser, press FUNCTION > ABOUT U2.

Printer Information

  1. Press to view the related information about the Printer.
  2. Press , you can read more information about U2.

Ink Information
Press to view the ink information.

Editing Message

Under the Message Browser, use arrow key to select messages, press to enter the Editing Mode.
information Under the Editing Mode, you can input text and variable objects contain Time, Expire, Counter, Shift, Logo, Barcode, Strings.
Editing Message - Step 1

informationQuick Basic Operation:

  1. Use arrow keys to move the cursor to any position you desire.
    Editing Message - Step 2
  2. Under Editing Mode, press to adjust the cursor to the objects.
    • Fast: Select the previous or next object.
      Editing Message - Step 3
    • Home: Select the first object of a message.
    • End: Select the final object of a message.
    • : Advance to next step/screen or confirm the selection.
    • : Back to previous step/screen or abort current action.

TEXT
information Non‐Roman characters are not available to the system, please refer to our PC editing software – MessagePRO, which allows you to input all different text messages, save to SD card and then input to U2 mobile printer.

  1. Under Editing Mode, press to choose 1, 2, 3 or 4 lines.
    informationMulti‐lines does not supported an object contains barcode. Other than barcode, objects are restricted to the designated line, unable to cross different lines. In order to generate a message with various objects combined in any form, please go for Line‐free mode, which is only available in MessagePRO.
    TEXT
  1. Select the system font height. (Heights: 2.7mm, 3.6mm, 5.5mm, 8mm, 10mm, 12.7mm)
  2. Press SYMBOLS and select SYMBOL or EURO CHAR.
  3. Press the corresponding number to choose the symbol.
    informationWhen you select different fonts, type of symbol changed accordingly. Some system font does not support European Accented Characters.
  1. Press once or twice to select capital letter or numeric number.
  2. Input the text content you wished.
  3. Press to save & exit (See Save Message).
    information Default system only offer Upper case font.

TIME
Add production date to a message.

  1. Under Editing Mode, press and choose CREAT TIME or DATE/TIME FORMAT (See Date/Time Format).
  2. Press to choose a time format you need.
    TIME
  3. Press to return to the Editing Mode.

EXPIRE
Insert Expiration date with various formats and expired duration.

  1. Under Editing Mode, press to add an expiration Date to the message.
  2. Press to choose a time format you need.
  3. Move down a row, and input expiry days.
  1. Press to return to the Editing Mode.

COUNTER
Print the counting numbers.

  1. Under Editing Mode, press to add a counter to the message.
  2. Press to choose a counter type.
    informationThere are 2 types of counter: Single and BOX/LOT (Box and lot should be used together, when the box prints over the max value, the box will reset to minimum value and lot will advance a step value.)
    For example:
  1. Single counter (Max: 9999, Min: 1, Current: 1, Step: 1)
  2. Box (Max: 9999, Min: 1, Current: 1, Step: 2)
    Lot (Max: 9999, Min: 1, Current: 10, Step: 5)
  1. Move to MAX and MIN, and input their value.
  2. Move to Step, and input a value.
    information To Count‐Up: Input a positive step value.
    information To Count‐Down: Input a negative step value. (Press to obtain minus (-) sign)
  3. Move to ALARM, and press to switch ON/OFF. (Available when COUNTER ALARM is ON.)
    informationWhen counter exceeding the maximum value during printing, the system will switch to PRINT OFF automatically.
  4. Press to return to the Editing Mode.

SHIFT
Create shift for different operator and their starting work time.

  1. Under Editing Mode, press and choose CREATE SHIFT to add a shift to the message.
  2. Select SHIFT SETUP to setup. (See SHIFT)
  3. Press to return to the Editing Mode.

LOGO
Download the Logo from PC to SD card via MessagePro software!

  1. Under Editing Mode, press to add a LOGO to the message.
  2. Press to choose a logo.
  1. Press to return to the Editing Mode.

BARCODE

  1. Under Editing Mode, press to add Barcode into the message.
  2. Press to select a barcode type you need.
  1. Press to choose width‐level you need.
    informationWidth‐level indicates the spacing between bars.
  2. Input the contents.
  3. Press to return to the Editing Mode.
    information Important information to edit different barcode.
  • UPCA: numeric (0~9), length: 11 digits // calculate the check digit automatically.
  • UPCE: numeric (0~9), length: 6 digits.
  • EAN13: numeric (0~9), length: 12 digits // calculate the check digit automatically.
  • EAN8: numeric (0~9), length: 7 digits // calculate the check digit automatically.
  • INTER25: numeric (0~9), length: even, 50 digits Max.
  • CODEBAR: first character (A~D), middle (0~9 and ‐ $: /. +), last (A~D) length: 50 digits Max.
  • CODE39: numeric (0~9) & A~Z & space & symbols (+ % ‐. $ /), length: 50 digits Max.
  • CODE128: numeric (0~9) & A~Z & a~z & space & all symbols, length: 50 digits Max.
  • SCC14: numeric (0~9), length: 14 digits.
  • SSCC18: numeric (0~9), length: 18 digits.
  • EAN128: numeric (0~9) & A~Z & a~z & space & all symbols, length: 50 digits Max.
  • DUN14: numeric (0~9), length: 13 digits.

String
Allows you to modify a frequent used text string in a message.

  1. Under Editing Mode, press to add a string to the message.
  2. Press to choose a string number (String No.:1~5).
  3. Input the string content on next row.
  4. Press to return to the Editing Mode.

Modify Object

  1. Under Editing Mode, select the object you desired.
  2. Press to modify.
  3. Press to return to the Editing Mode.

Delete Object

  1. Under Editing Mode, select the object you desired.
  2. Press DELETE to delete the object.

Save Message

  1. Under Editing Mode, press .
  2. The U2 will confirm with you to SAVE & EXIT or ABORT & EXIT.

Delete Message
Under the Message Browser, highlight to the message you want to delete, and then press DELETE.

Setting‐Up Print Delay

Print Delay allows you adjusting the distance of printing right after photocell is triggered.

  1. Under Message Browser, and press .
  2. Input the value.

For example: If you set the delay to be 1 Inch, after the photocell is triggered, the PrintHead will wait conveyor to roll 1 Inch before printing. (Each message can be set with print delays individually)

Printing Message

Under the Message Browser, select a message and press .
informationNormally at PRINT ON stage, most of actions are not available until you press . However, if you remove the cartridge, the system switches to PRINT OFF automatically.

TOOLS

Preview Message

  1. Under the Message Browser, highlight to a message you want to view and press .
  2. Move to PREVIEW MESSAGE and press.
  3. Press to select page # in order to preview the whole message.
    Preview Message - Step 1
  1. Press to preview the different messages.
  2. Press to zoom in or out.
    Preview Message - Step 2

Preview Logo

  1. Under the Tools, highlight to PREVIEW LOGO and press .
  2. Press to select logos.
  3. If the logo is too large or oversteps the screen area, press to preview the message.

Create New Message
Under the Tools, move to CREATE NEW MESSAGE and press . The system will search an empty message automatically and then to start to edit.

Find Message
Searching message by its name or number.
informationSearch by name only available when the MESSAGE NAME is activated. When MESSAGE NAME is OFF, you can only find the message by its number.
Under the Tools, highlight to FIND MESSAGE.

  1. Type the first few letters of the message name.
  2. Press to find the message. (Maybe you need to take some time to wait searching)

Copy Message
Copy the message content to a different message location.

  1. Select a message, then press .
  2. Highlight to COPY MESSAGE and press .
  3. Input the Message No. you want to copy to.

Rename Message
Rename the message.

  1. Select a message, then press .
  2. Highlight to RENAME MESSAGE and press .
  3. Input a new name you desire.

Ink Report
System automatically calculates ink consumption base on the content of selected message.
Under the Tools, highlight to INK REPORT, press , the system shows residual ink content and automatically calculates the times of use it to print the current message.

Production Counter
Statically calculate the total print counts of production (maximum up to 99999999).
informationALARM available when COUNTER ALARM is ON.
Under the Tools, highlight to PRODUCTION COUNTER and press to setup.

SAFETY INSTRUCTIONS

Notes and Warning

informationNOTE: Important information that helps you make better use of U2 mobile printer.

Indicating either potential damage to hardware or loss of data and telling you how to avoid the problem.

warning Please follow the installation instructions in order for your safety.

  1. Please avoid collisions to the PrintHead and Encoder.
  2. When you extract the ink cartridge from the holder, press it and take it out from a 15 degrees angle. Please note that any reluctant operation or removal by force will damage the PrintHead.
  3. Uses the original chargers supplied by ANSER, and ensure the ambient temperature range 0º C~45º C during charging.
  4. Please DO NOT disassemble the battery or modify the battery.
  5. Please DO NOT short‐circuits the battery by reversing terminals connection.
  6. Please DO NOT incinerate nor dispose the battery in fire or heat it.

informationANSER takes NO responsibility for any misconduct that those were described above.

IMPORTANT NOTICE

  1. The remote controller will be turned off automatically within three minutes if it is not being operated.
  2. If the working environment is dusty, it is highly recommended for users to spray air compressor to the interior of controller regularly every month to prevent circuit problems that may result due to accumulation of dusts.
  3. When the printing result appears to have ink trailing, please apply the wet wipe to clean the nozzle surface.
  4. If the printing position is incorrect, please press to reset to the best printing position.
  5. Under a highly dusted production environment, please clean the dust by using air gun after work every day.
  6. Please contact your local distributor if the printer malfunctions and the problems cannot be solved personally.

informationThe precautions listed above are imperative to be noted in advance proceeding installation.

Documents / Resources

Download manual

Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

Download Anser U2 Manual

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