Medical Guardian MGHome LTE Manual

In-home cellular medical alert system, powered by at&t 4g lte

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MGHome
LTE
Feel safe and secure in your home with our
in-home cellular medical alert system
Designed for your comfort, choice & freedom
Powered by AT&T 4G LTE

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Summary of Contents for Medical Guardian MGHome LTE

  • Page 1 MGHome Feel safe and secure in your home with our in-home cellular medical alert system Designed for your comfort, choice & freedom Powered by AT&T 4G LTE...
  • Page 2: What's In The Box

    What’s in the box...
  • Page 3: Product Details

    Product details Reset button The reset button can be pressed and held to turn off the blue light around the emergency call button. 2-way speaker You can clearly hear and speak with an emergency operator using this speaker system. Emergency call button Press this emergency call button or one of your wearables if you’re not near the base station to connect with an operator.
  • Page 4: Set Up And Install

    Set up and install Choose a location for the base station. Plug in the base station. Turn on the base station using the power switch located on the bottom of the device. Wait for the power and communication indicators on the base station to turn solid green and stop flashing.
  • Page 5 TO PHONE RESET...
  • Page 6 Testing your buttons Firmly press your wrist or neck pendant once while standing at least five feet from to your base station. The button’s red light will flash once indicating signal was sent. • The device will connect to Stella/AI. The base station will indicate a call is in progress with a voice prompt.
  • Page 7 HOW CAN I HELP YOU? RESET JUST TESTING. TEST CONFIRMED! RESET...
  • Page 8: Device Features

    Device features Your wearable button(s) are water-resistant. They are safe to wear in the shower but please avoid the following as they may cause damage: salt water, chlorine, and submerging it under water for more than 30 minutes. If you leave town, you can take your device with you! Once you get to your new location, just visit our online customer portal or call our Customer Care team to...
  • Page 9: Base Station Indicators

    Base station indicators Feature Symbol Color Display What it means Power Green The base station is indicator connected to a power supply. Blinking The base station is operating on its backup battery. The base station has no power. Communi- Green The base station is ready for call.
  • Page 10 FAQs How long does the battery in the button (neck and wrist) last? The buttons have a battery life of up to 5 years. A red flashing trouble light on the base device indicates a low battery in the button. If you experience a low battery light indicator, please call our Customer Care department.
  • Page 11: Technical Information

    Technical information NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installa- tion.
  • Page 12 Have questions about your device? Necesitas ver el manual en español? Scan the QR Code below with your phone camera / Escanéame para descargar la versión en español en línea. medicalguardian.com/support If you need additional assistance, our team can be reached at 1 (800) 313-1191. E4GM010000 —...

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