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When a Jabra wireless headset with a desk phone interface – such as the Jabra Pro 920, Jabra Pro 9450, or Jabra Motion Office – is connected to the headset port on an Avaya 1400/9400/9500 series desk phone, a humming noise may occur when the headset is in use. The level of humming noise may vary, depending on the speaker volume that is set on the desk phone and on the Jabra wireless headset.
To avoid the humming noise, there are alternative ways to connect a Jabra wireless headset to an Avaya 1400/9400/9500 series desk phone by using the handset port.
Basic audio connection using the Avaya handset port
Follow these steps to connect*:
How to answer/end calls*:
*Ensure the Jabra base setting Open desk phone line when undocked is set to "on". This will ensure an active link between the headset and the base when lifting the handset off the desk phone, at any given time. If you undock the headset and discover that the link has become inactive, press the Multifunction (answer/end) button on the headset or base (product dependent) to reactivate the link between the base and headset.
Remote call control using the Jabra GN1000 remote handset lifter and the Avaya handset port
Follow these steps to connect*:
How to answer/end calls*:
*Ensure the Jabra base setting Electronic hook lifter shows Jabra GN1000 as the selected solution for remote call control. You can find more details in the user manual for the specific Jabra headset. Go to Jabra Support to search for and find the relevant user manual for your product.
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
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