Tineco FLOOR ONE S5 PRO 2 Series Manual

Symbols

	Read the instruction manual
	Class II
	Short-circuit-proof safety isolating transformer
	Switch mode power supply
	For indoor use only
	Direct current
	Alternating current

Specifications

Product	FLOOR ONE S5 PRO 2 SERIES
AC Input	100-240V~
Voltage	21.6V 4000mAh Lion
Rated Power	220W
Running Time	AUTO/ULTRA/SUCTION: ~35 mins MAX: ~28 mins
Charging Time	4-5 hrs
Water Flow Rate	30~100ml/min
CWT Capacity	~0.8L
DWT Capacity	~0.7L
Waterproof	IPX4
WiFi Frequency Bands	2.4G
WiFi Maximum Output Power	19dBm

Overview

1. Self-cleaning Button
2. AUTO/MAX/ULTRA/SUCTION Mode
3. Power On/Off
4. Digital Display
5. Dirty Water Tank Release
6. Dirty Water Tank Handle
7. Dirty Water Tank (DWT)
8. Brush Roller Cover
9. Tube
10. WiFi/Mute/Language Switch Button
11. Clean Water Tank Release
12. Clean Water Tank Handle
13. Clean Water Tank (CWT)
14. Brush Roller
15. Deodorizing & Cleaning Solution
16. Cleaning Tool
17. Dry Filter & Holder
18. Accessory Holder
19. Adaptor
20. Charging Dock

Accessories

Note:
Accessories may vary among markets. If you require more accessories, please go to www.tineco.com or store.tineco.com.

Deodorizing & Cleaning Solution
Removes dirt, grime, grease and tough stains from most types of hard surfaces, like tile, marble, sealed hardwood floors, and more. Always use Tineco solution in your appliance.
Add one bottle cap of solution to each full tank of clean water.

Brush Roller
Soft roller head with bristles can be used to vacuum and wash at the same time. It can be easily cleaned with the self-cleaning function.

Dry Filter
Dry filter and filter net can block large particles and debris, ensure the appliance's durability.
* Please install the dry filter before use, or it may lead to weak suction.

Cleaning Tool
A full brush to clean the DWT, brush chamber and opening. The tool also has a bristled end to remove dirt and mud on the roller and DWT.

Assembly

How to Assemble/Disassemble
Note:
For water tank and brush assembly, please refer to "Operation" and "Maintenance".
To assemble the handle, insert it into the appliance until you hear a click.

In the event that the handle needs to be disassembled, press the spring to release the handle with a tool (like a screwdriver) and lift the released handle from the appliance.

Tips:
WiFi/Mute/Language Switch Button

• Press to turn on/off the voice prompt.
• Press twice to switch languages. (More voice languages will be added, please refer to the actual product for now.)
• Hold for 3 seconds to connect to network.

Operation

Preparing for Use

Before first use, please charge the appliance for 4-5 hours (refer to "Charging Instructions" for details).
* Based on results from Tineco lab tests. Lab temperature 39.2°F (4°C) ~ 104°F (40°C).
Press the button and the appliance will start in AUTO mode by default. Press it again to turn off the appliance. Switch between AUTO, MAX, ULTRA and SUCTION modes by pressing the button.

The appliance will stop working when put upright and start running again when reclined.
* Do not recline more than 142° to avoid water leakage.

Tips: (SUCTION mode not available)

• Solution mode/ Water Only mode:
  Appliance starts with Solution mode by default. Power on while the appliance is upright, hold for 3s to switch between the two modes.
• Switch to Water Only mode:
  LED Loop: Red → Blue (use water only)
• Switch to Solution mode: LED Loop:
  Blue → Red (use cleaning solution)

Place the appliance on the charging dock vertically after use for recharge and storage.

Note:

• It is crucial to choose the right mode based on the CWT contents to achieve the highest level of dirt detection efficiency.
• Do not vacuum foamed liquid.
• To vacuum water left on the surface, the appliance will keep running for 3 seconds after power off.

Filling Clean Water Tank

Press the Clean Water Tank release button to remove it from the appliance.

Place the tank back into the appliance. You should hear a "Click" if done correctly.

Open the tank cap, and fill with tap water to the Max line. When deep cleaning is necessary, add one bottle cap of solution to the CWT and tightly close the cap.

Note:
Only use water under 140°F/60°C.
DO NOT USE HOT WATER.

Charging Instructions

To charge the appliance, place the appliance on the charging dock and plug the adaptor into a power outlet.

1. To charge the appliance, connect the external charging cord to the charging dock and plug it into the wall outlet.
2. To avoid tripping hazards, please place the appliance on the charging dock near a wall during charging.

Note:

• The cooling system has been activated to optimize battery charging with a slight sound.
• During charging, hold the button for 10 seconds to turn on/off the cooling system.

• Only charge the appliance with the adaptor supplied by Tineco.
• During long periods of not being used, the appliance must be charged once every 3 months for optimal performance. It may take 4-5 hours for a full charge.
• Store indoors in a dry place. Do not expose the appliance to sunlight or freezing temperatures. Recommended temperature range: 39.2°F (4°C) ~ 104°F (40°C).

Digital Display

• An updated display shows everything with interactive animation, giving you a brand new experience during and after cleaning.

Note:
Keep sharp objects away from the digital display screen to avoid scratches and scrapes.

Cleaning Mode Selection

AUTO Mode

• In AUTO mode, the iLoop sensor automatically detects how dirty the floor is and applies the appropriate amount of detergent and suction power.
• A red dirt monitoring loop indicates more dirt is detected, and a blue loop indicates less dirt is detected. This mode automatically provides the best cleaning solution.

MAX Mode

• In AUTO mode, press the button to enter MAX mode.
• In MAX mode, the appliance will apply max suction power and will spray water/solution for embedded stains.

ULTRA Mode

• In MAX mode, press the button to enter ULTRA mode.
• In ULTRA mode, the appliance will prepare for 30 seconds and then start to work. This mode is suitable for deep cleaning.

SUCTION Mode

• In ULTRA mode, press the button to enter SUCTION mode.
• In SUCTION mode, the appliance will only absorb water and do not spray. We recommend using this mode on the wet surface.

Runtime

• In AUTO/ULTRA/SUCTION mode: ~35minutes
• In MAX mode: ~28minutes
• Estimated runtime data was obtained by Tineco Laboratory.

Charging Time

• A full charge takes approximately 4-5 hours.
• Estimated data was obtained by Tineco Laboratory using ambient temperatures ranging from 39.2°F (4°C) to 104°F (40°C).

App

All the functions can be performed using the Tineco app. Download the Tineco app from App Store, Google Play and Tineco Official Site.
www.tineco.com

Note:
The default setting for voice prompt is English, you can set other languages via App.

Voice Prompt

(Contents may vary, please in kind prevail.)

Maintenance

Note:

• For optimal performance and to prevent odors, always clean and dry DWT, filters, brush roller, brush roller cover completely after each use.
• Please make sure each part is installed correctly or the appliance may not work properly.
• After maintenance, place the appliance on the charging dock vertically. Do not expose the appliance to direct sunlight, and store it indoors in a dry place.

Main Body
To reduce the risk of injury, switch off before performing maintenance.

When LED loop illuminates red, remove Dirty Water Tank, clean the dirt sensor with a damp cloth or the cleaning tool.

Use a cloth to clean the surface with a neutral detergent. The cloth should be dry to prevent water from entering the appliance.

Dirty Water Tank

• When dirty water reaches the Max line, the appliance will stop working and show a reminder on the display and play a voice prompt.
• Pull up the tank lid to empty the DWT. Use the cleaning tool to remove remaining debris. Rinse the inside of the DWT and place back into the appliance.

Dirty Water Tank Lid
If the Dirty Water Tank lid and the filter inside have been blocked, remove the tank lid and the filter, rinse both parts with water.

Dry Filter
Grasp recessed area on each side of the dry filter and pull upward. Rinse under running water and must be completely dry before recombining with the lid of the DWT.

* A spare dry filter is provided with your appliance for convenient replacement.

Brush Roller Self-cleaning

1. Place the appliance on the charging dock after use, the sensor will auto-detect the level of dirt.
2. When you hear the voice prompt "please begin selfcleaning cycle," press the self-cleaning button and begin the process.
3. Once complete, you will hear the voice prompt "selfcleaning completed, please clean the Dirty Water Tank." At this point, the appliance will begin charging.

Note:

• Ensure the charging dock is plugged in and the battery level>10%.
• Before self-cleaning cycle, please clean the DWT and ensure the water level in the CWT>40%.

Brush Roller Cover
Squeeze latches on the cover and pull upward to remove.

While replacing, always latch the brush cover into place to avoid leakage.

Rinse with water.

Brush Roller
Remove the brush roller by grabbing the brush roller tab and pulling out.

Remove hair and debris from the brush roller chamber and the opening with a tissue or a damp cloth.

Use the cleaning tool to remove the hair and debris wrapped around the roller and then rinse the roller with water. Replace the brush roller back into the accessory holder, and allow it to dry completely before reinstalling.

Replace the brush roller by inserting the brush roller end into the right side of the holder, then attach the roller tab to the magnetic buckle on the left side to lock into place.

Note:

• A spare brush roller is provided with your appliance for convenient replacement.
• To maintain optimal performance, replace the brush roller every 6 months.

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Troubleshooting

Problem	Possible cause	Solution
The appliance does not turn on	Auto protection for overheating	Restart after cooling down
Weak suction	The dry filter is not installed, or the dry filter is dirty	Install the dry filter or clean and allow it to dry completely
Brush roller tangled in animation Voice prompt: Please clean the brush roller	The brush roller is blocked	Remove blockages
WiFi indicator is off	WiFi is not connected	Follow the in-app guide to connect to WiFi
CWT empty in animation Voice prompt: Clean Water Tank empty, please refill water and cleaning solution	CWT is empty	Refill CWT
DWT full in animation Voice prompt: Please clean Dirty Water Tank	The dirty water in DWT has reached the MAX line	Empty the dirty water and then reinstall the DWT
All lights off in operation	Battery overheat or malfunction	Cool the appliance down and restart
Battery indicator in red Voice prompt: Low battery, please charge	Low battery	Charge the appliance, or restart
LED loop illuminates red Voice prompt: Please begin self-cleaning cycle	Dirt sensor malfunction or blocked	Remove blockages, clean the debris channel, or restart

Note:
If the above troubleshooting guide fails to provide a solution, please visit our website www.tineco.com for further support.

Important Safety Instructions

Household use only.
When using an electrical appliance, basic precautions should always be followed, including the following:
READ ALL INSTRUCTIONS BEFORE USING (THIS APPLIANCE). Failure to follow the warnings and instructions may result in electric shock, fire and/or serious injury.

To reduce the risk of fire, electric shock, or injury:

1. This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children should not play with the appliance. Cleaning and user maintenance shall not be performed by children without supervision.
2. The appliance is not to be used by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction.
3. Use only indoors, on non-carpeted floor surfaces such as vinyl, tile, sealed wood, etc. Be careful not to run over loose objects or edges of area rugs. Stalling the brush may result in premature belt failure.
4. Do not allow to be used as a toy. Close attention is necessary when used by or near children, pets or plants.
5. Use only as described in this manual. Use only manufacturer's recommended attachments.
6. Do not use with a damaged cord or plug. If appliance has been dropped, damaged, left outdoors, dropped into water, or is not working as it should, return it to a service center.
7. Do not handle charger, including charger plug, and charger terminals with wet hands.
8. Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce air flow.
9. Keep hair, loose clothing, fingers, and all parts of your body away from openings and moving parts.
10. Use extra care when cleaning on stairs.
11. Do not use to pick up flammable or combustible liquids, such as gasoline, or use in areas where they may be present.
12. Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
13. Do not use without filter.
14. Prevent unintentional activation. Ensure the switch is in the off-position before picking up or carrying the appliance. Carrying the appliance with your finger on the switch or energizing appliance that have the switch on invites accidents.
15. Always switch off the appliance before making any adjustments, changing accessories, or storing the appliance. Such preventive safety measures reduce the risk of starting the appliance accidentally.
16. Recharge only with the charger specified by Tineco. A charger that is suitable for one type of battery pack may create a risk of fire when used with another battery pack.
17. Use appliances only with specifically designated Tineco battery packs. Use of any other battery packs may create a risk of injury and fire.
18. Under abusive conditions, liquid may be ejected from the battery; avoid contact. If contact accidentally occurs, flush with water. If liquid comes into eye contact, seek medical help. Liquid ejected from the battery may cause irritation or burns.
19. Do not use a battery pack or appliance that is damaged or modified. Damaged or modified batteries may exhibit unpredictable behavior resulting in fire, explosion or risk of injury.
20. Do not expose a battery pack or appliance to fire or excessive temperature. Exposure to fire or temperature above 266°F (130°C) may cause an explosion.
21. Follow all charging instructions and do not charge the battery pack or appliance outside of the temperature range specified in the instructions. Charging improperly or at temperatures outside of the specified range may damage the battery and increase the risk of fire.
22. Have servicing performed by a qualified repair person using only identical replacement parts. This will ensure that the safety of the product is maintained.
23. This appliance contains battery cells that are non-replaceable. Do not modify or attempt to repair the appliance or the battery pack except as indicated in the instructions for use and care.
24. Always turn off this appliance before connecting or disconnecting the motorized nozzle.
25. Do not charge or store the appliance outdoors or inside the car. Only charge, store or use the battery in a dry indoor area where the temperature is higher than 39.2°F (4°C) but lower than 104°F (40°C). The charger is for indoor use only.
26. Do not use to pick up ultrafine particles, such as lime, cement, sawdust, gypsum powder, or ashes.
27. Do not use to pick up sharp objects, such as metallic nails, pieces of glass, metal paper clips, or pins.
28. Do not use to pick up hazardous material and chemicals, such as solvent, drain cleaner, strong acids, or strong alkali.
29. Stop using immediately if the appliance is overheating, making unusual noises, producing unusual odors, performing low suction, or leaks electricity.
30. Turn cleaner OFF and disconnect from electrical outlet for long-term storage.
31. Always clean the Dirty Water Tank after each use to avoid potential blockage, which may lead to low suction power, motor overheating, or reduce the service life of the appliance.
32. Store appropriately indoors in a dry place after use.
33. Do not place or submerge appliance in standing water or try to clean flooded areas.
34. All data and technical instructions of this manual are based on results from lab tests of Tineco or designated third parties. The company reserves all rights for final explanations.
35. The plug must be removed from the socket-outlet before cleaning or maintaining the appliance.
36. A hazard may occur if the appliance runs over the supply cord.
37. Do not use the appliance when the water depth is more than 5mm above the surface.

Range of Usage

1. The cordless hard floor cleaner is to be used on indoor hard floors, such as vinyl, tile, sealed wood, etc. Use on a rough surface may not get the best performance.
2. Keep your appliance away from heat sources, such as fireplace or heater, to avoid casing deformation.
3. Do not use to pick up flammable or combustible liquids, ultrafine particles, sharp objects, hazardous material, chemicals or anything that is burning or smoking, as described above.

About Cleaning Solution

1. A large amount of cleaning solution entering into the motor may cause damage to the appliance.
2. Add solution as instructed in the Operation section. We recommend using the provided cleaning solution. Do not use the product with acidic, alkaline solution, or any substances harmful to the environment.
3. Keep out of the reach of children. Avoid contact with eyes and skin, otherwise, rinse thoroughly with water. If irritation persist, seek medical advice. If product is swallowed seek medical advice.
4. Dirty water and solution disposal should comply with local environmental regulations.

About the Appliance

1. Do not modify or attempt to repair the appliance except as indicated in the instructions for operating and cleaning.
2. Charge the appliance with the Tineco adaptor. Input Voltage: AC 100-240V. Both high and low voltages can damage the adaptor, appliance, or even cause danger to the user.
3. Use extra care when cleaning on stairs.
4. Ensure that the Power Switch is in the OFF-position before picking up or carrying the appliance. Do not lay flat or lean the appliance so as to prevent dirty water from entering into the motor.
5. To avoid being tripped accidentally, please put away the appliance on the charging dock.
6. Always install the Dirty Water Tank and Clean Water Tank properly before use.
7. Do not allow the appliance or charger to get wet to avoid risk of fire or injury caused by a short circuit.

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