AOC G2490VX, G2490VXA, G2490 Manual

AOC G2490VX, G2490VXA, G2490 Manual

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AOC G2490VX, G2490VXA, G2490 Manual

Setup

Contents in Box


* Not all signal cables will be provided for all countries and regions. Please check with the local dealer or AOC branch office for confirmation.

Setup Stand & Base

Please setup or remove the base following the steps as below.

Setup:
Setup Stand & Base - Setup

Remove:
Setup Stand & Base - Remove

Adjusting Viewing Angle

For optimal viewing it is recommended to look at the full face of the monitor, then adjust the monitor's angle to your own preference.
Hold the stand so you will not topple the monitor when you change the monitor's angle.
You are able to adjust the monitor as below:

warning NOTE:
Do not touch the LCD screen when you change the angle. It may cause damage or break the LCD screen.

Connecting the Monitor

Cable Connections In Back of Monitor and Computer:
Connecting the Monitor

  1. Power
  2. HDMI
  3. DP
  4. Earphone

Connect to PC

  1. Connect the power cord to the back of the display firmly.
  2. Turn off your computer and unplug its power cable.
  3. Connect the display signal cable to the video connector on the back of your computer.
  4. Plug the power cord of your computer and your display into a nearby outlet.
  5. Turn on your computer and display.

If your monitor displays an image, installation is complete. If it does not display an image, please refer Troubleshooting.
To protect equipment, always turn off the PC and LCD monitor before connecting.

Wall Mounting

Preparing to Install An Optional Wall Mounting Arm.
Wall Mounting

This monitor can be attached to a wall mounting arm you purchase separately. Disconnect power before this procedure.

Follow these steps:

  1. Remove the base.
  2. Follow the manufacturer's instructions to assemble the wall mounting arm.
  3. Place the wall mounting arm onto the back of the monitor. Line up the holes of the arm with the holes in the back of the monitor.
  4. Reconnect the cables. Refer to the user's manual that came with the optional wall mounting arm for instructions on attaching it to the wall.

warning Noted: VESA mounting screw holes are not available for all models, please check with the dealer or official department of AOC.

Adaptive-Sync function

  1. Adaptive-Sync function is working with DP/HDMI
  2. Compatible Graphics Card: Recommend list is as the below, also could be checked by visiting www.AMD.com
    • Radeon™ RX Vega series
    • Radeon™ RX 500 series
    • Radeon™ RX 400 series
    • Radeon™ R9/R7 300 series (R9 370/X, R7 370/X, R7 265 except)
    • Radeon™ Pro Duo (2016)
    • Radeon™ R9 Nano series
    • Radeon™ R9 Fury series
    • Radeon™ R9/R7 200 series (R9 270/X, R9 280/X except)

Adjusting

Hotkeys

Adjusting - Hotkeys

1 Source/Exit
2 Dial Point
3 Game Mode
4 Image Ratio
5 Power/Menu/Enter

Power/Menu/Enter
Press the Power button to turn on the monitor.
When there is no OSD, Press to display the OSD or confirm the selection.

Dial Point
When there is no OSD, press Dial Point button to show / hide Dial Point.

Image ratio
When there is no OSD, Press > hotkey to active image ratio, Press < or > to adjust 4:3 or wide.

Game Mode
When there is no OSD, press "Left" key to open game mode function, then press "Left" or "Right" key to select game mode (FPS, RTS, Racing, Gamer 1, Gamer 2 or Gamer 3) basing on the different game types.

Source/Exit
When the OSD is closed, press Source/Exit button will be Source hot key function.

OSD Setting

Basic and simple instruction on the control keys.
OSD Setting

  1. Press the MENU-button to activate the OSD window.
  2. Press Left or Right to navigate through the functions. Once the desired function is highlighted, press the MENU-button to activate it, press Left or Right to navigate through the sub-menu functions. Once the desired function is highlighted, press MENU-button to activate it.
  3. Press Left or Right to change the settings of the selected function. Press AUTO–button to exit. If you want to adjust any other function, repeat steps 2-3.
  4. OSD Lock Function: To lock the OSD, press and hold the MENU-button while the monitor is off and then press power button to turn the monitor on. To un-lock the OSD - press and hold the MENU-button while the monitor is off and then press power button to turn the monitor on.

warning Notes:

  1. If the product has only one signal input, the item of "Input Select" is disable to adjust.
  2. DCR, Color Boost and Picture Boost, for these states that only one state can exist

Luminance

OSD Setting - Luminance

warning Note:
When "HDR Mode" is set to "non-off", the items "Contrast", "Brightness", "Gamma" cannot be adjusted.

Color Setup

OSD Setting - Color Setup

Color Temp. Warm Recall Warm Color Temperature from EEPROM.
Normal Recall Normal Color Temperature from EEPROM.
Cool Recall Cool Color Temperature from EEPROM.
sRGB Recall SRGB Color Temperature from EEPROM.
User Restore Color Temperature from EEPROM.
DCB Mode Full Enhance On or Off Disable or Enable Full Enhance Mode
Nature Skin On or Off Disable or Enable Nature Skin Mode
Green Field On or Off Disable or Enable Green Field Mode
Sky-blue On or Off Disable or Enable Sky-blue Mode
AutoDetect On or Off Disable or Enable AutoDetect Mode
Off On or Off Disable or Enable Off Mode
DCB Demo On or Off Disable or Enable Demo
Red 0-100 Red gain from Digital-register.
Green 0-100 Green gain from Digital-register.
Blue 0-100 Blue gain from Digital-register.

warning Note:
When "HDR Mode" under "Luminance" is set to "non-off", all items under "Color Setup" cannot be adjusted.

Picture Boost

OSD Setting - Picture Boost

Bright Frame on or off Disable or Enable Bright Frame
Frame Size 14-100 Adjust Frame Size
Brightness 0-100 Adjust Frame Brightness
Contrast 0-100 Adjust Frame Contrast
H. position 0-100 Adjust Frame horizontal Position
V. position 0-100 Adjust Frame vertical Position

warning Note:
Adjust the brightness, contrast, and position of the Bright Frame for better viewing experience.
When "HDR Mode" under "Luminance" is set to "non-off", all items under "Picture Boost" cannot be adjusted.

OSD Setup

OSD Setting - OSD Setup

Language Select the OSD language
Timeout 5-120 Adjust the OSD Timeout
DP Capability 1.1/1.2 Please be noted that only DP1.2 support Adaptive-Sync
H. Position 0-100 Adjust the horizontal position of OSD
V. Position 0-100 Adjust the vertical position of OSD
Volume 0-100 Volume Adjustment.
Transparence 0-100 Adjust the transparence of OSD
Break Reminder on or off Break reminder if the user continuously work for more than 1hrs

warning Note:
If the DP video content supports DP1.2, please select DP1.2 for DP Capability; otherwise, please select DP1.1

Game Setting

OSD Setting - Game Setting

Game Mode FPS For playing FPS (first Person Shooters) games. Improves dark theme black level details.
RTS For playing RTS (Real Time Strategy). Improves the image quality.
Racing For playing Racing games, Provides fastest response time and high color saturation.
Gamer 1 User's preference settings saved as Gamer 1.
Gamer 2 User's preference settings saved as Gamer 2.
Gamer 3 User's preference settings saved as Gamer 3.
OFF No optimization by Smart image game
Shadow Control 0-100 Shadow Control Default is 50, then end-user can adjust from 50 to 100 or 0 to increase contrast for clear picture.
  1. If picture is too dark to be saw the detail clearly, adjusting from 50 to100 for clear picture.
  2. If picture is too white to be saw the detail clearly, adjusting from 50 to0 for clear picture
Overdrive Weak Adjust the response time.
Medium
Strong
Boost
Off
Game Color 0-20 Game Color will provide 0-20 level for adjusting saturation to get better picture.
LowBlue Mode Reading / Office/ Internet / Multimedia / Off Decrease blue light wave by controlling color temperature.
MBR 0 ~ 20 Adjust the Motion Blur Reduction.
Adaptive-Sync On/Off Adjust the Adaptive-Sync
Frame Counter Off / Right-up / Right-Down / Left-Down / Left-Up Display V frequency on the corner selected

warning Note:
When "HDR Mode" under "Luminance" is set to "non-off", the items "Game Mode", "Shadow Control", "Game Color", "Low Blue Mode" cannot be adjusted.

Extra

OSD Setting - Extra

Input Select Select Input Signal Source
Off timer 0-24hrs Select DC off time
Image Ratio Wide Select image ratio for display.
4:3
DDC/CI yes or no Turn ON/OFF DDC/CI Support
Reset yes or no Reset the menu to default.
(ENERGY STAR® available for selective models.)
ENERGY STAR® or no

Exit

OSD Setting - Exit

Exit Exit the main OSD

LED Indicator

Status LED Color
Full Power Mode White
Active-off Mode Orange

Troubleshoot

Problem & Question Possible Solutions
Power LED Is Not ON Make sure the power button is ON and the Power Cord is properly connected to a grounded power outlet and to the monitor.
No images on the screen
  • Is the power cord connected properly?
    Check the power cord connection and power supply.
  • Is the cable connected correctly?
    (Connected using the VGA cable) Check the VGA cable connection.
    (Connected using the HDMI cable) Check the HDMI cable connection.
    (Connected using the DP cable) Check the DP cable connection.
    * VGA/HDMI/DP input is not available on every model.
  • If the power is on, reboot the computer to see the initial screen (the login screen), which can be seen.
    If the initial screen (the login screen) appears, boot the computer in the applicable mode (the safe mode for Windows 7/8/10) and then change the frequency of the video card.
    (Refer to the Setting the Optimal Resolution)
    If the initial screen (the login screen) does not appear, contact the Service Center or your dealer.
  • Can you see "Input Not Supported" on the screen?
    You can see this message when the signal from the video card exceeds the maximum resolution and frequency that the monitor can handle properly.
    Adjust the maximum resolution and frequency that the monitor can handle properly.
  • Make sure the AOC Monitor Drivers are installed.
Picture Is Fuzzy & Has
Ghosting Shadowing Problem
Adjust the Contrast and Brightness Controls.
Press to auto adjust.
Make sure you are not using an extension cable or switch box. We recommend plugging the monitor directly to the video card output connector on the back.
Picture Bounces, Flickers Or
Wave Pattern Appears In The Picture
Move electrical devices that may cause electrical interference as far away from the monitor as possible.
Use the maximum refresh rate your monitor is capable of at the resolution you are using.
Monitor Is Stuck In Active Off-Mode" The Computer Power Switch should be in the ON position.
The Computer Video Card should be snugly fitted in its slot.
Make sure the monitor's video cable is properly connected to the computer.
Inspect the monitor's video cable and make sure no pin is bent.
Make sure your computer is operational by hitting the CAPS LOCK key on the keyboard while observing the CAPS LOCK LED. The LED should either turn ON or OFF after hitting the CAPS LOCK key.
Missing one of the primary colors (RED, GREEN, or BLUE) Inspect the monitor's video cable and make sure that no pin is damaged.
Make sure the monitor's video cable is properly connected to the computer.
Screen image is not centered or sized properly Adjust H-Position and V-Position or press hot-key (AUTO).
Picture has color defects (white does not look white) Adjust RGB color or select desired color temperature.
Horizontal or vertical disturbances on the screen Use Windows 7/8/10 shut-down mode to adjust CLOCK and FOCUS. Press to auto-adjust.
Regulation & Service Please refer to Regulation & Service Information which is in the CD manual or www.aoc.com (to find the model you purchase in your country and to find Regulation & Service Information in Support page.)

Specification

General Specification

Panel Model name G2490VX/G2490VXA
Driving system TFT Color LCD
Viewable Image Size 60.5 cm diagonal
Pixel pitch 0.2745mm(H) x 0.2745mm(V)
Video HDMI lnterface & DP Interface
Separate Sync H/V TTL
Display Color 16.7M Colors
Others Horizontal scan range 30k-160kHz
Horizontal scan Size(Maximum) 527.04 mm
Vertical scan range 48-144Hz
Vertical Scan Size(Maximum) 296.46 mm
Optimal preset resolution 1920x1080@60Hz
Max resolution 1920x1080@144Hz
Plug & Play VESA DDC2B/CI
Input Connector HDMI/DP
Input Video Signal Analog: 0.7Vp-p(standard), 75 OHM, TMDS
Output Connector Earphone out
Power Source 100-240V~, 50/60Hz, 1.5A
Power Consumption Typical (Default brightness and contrast) 22W
Max. (brightness = 100, contrast =100) ≤ 35W(G2490VX)
42W(G2490VXA)
Power saving ≤ 0.5W
Physical Characteristics Connector Type HDMI/DP/Earphone out
Signal Cable Type Detachable
Environmental Temperature Operating 0°~ 40°
Non-Operating -25°~ 55°
Humidity Operating 10% ~ 85% (non-condensing)
Non-Operating 5% ~ 93% (non-condensing)
Altitude Operating 0~ 5000 m (0~ 16404ft )
Non-Operating 0~ 12192m (0~ 40000ft )

Preset Display Modes

Preset Display Modes

Pin Assignments

19-Pin Color Display Signal Cable

Pin No. Signal Name Pin No. Signal Name Pin No. Signal Name
1. TMDS Data 2+ 9. TMDS Data 0- 17. DDC/CEC Ground
2. TMDS Data 2 Shield 10. TMDS Clock + 18. +5V Power
3. TMDS Data 2- 11. TMDS Clock Shield 19. Hot Plug Detect
4. TMDS Data 1+ 12. TMDS Clock-
5. TMDS Data 1Shield 13. CEC
6. TMDS Data 1- 14. Reserved (N.C. on device)
7. TMDS Data 0+ 15. SCL
8. TMDS Data 0 Shield 16. SDA

20-Pin Color Display Signal Cable

Pin No. Signal Name Pin No. Signal Name
1 ML_Lane 3 (n) 11 GND
2 GND 12 ML_Lane 0 (p)
3 ML_Lane 3 (p) 13 CONFIG1
4 ML_Lane 2 (n) 14 CONFIG2
5 GND 15 AUX_CH(p)
6 ML_Lane 2 (p) 16 GND
7 ML_Lane 1 (n) 17 AUX_CH(n)
8 GND 18 Hot Plug Detect
9 ML_Lane 1 (p) 19 Return DP_PWR
10 ML_Lane 0 (n) 20 DP_PWR

Plug and Play

Plug & Play DDC2B Feature
This monitor is equipped with VESA DDC2B capabilities according to the VESA DDC STANDARD. It allows the monitor to inform the host system of its identity and, depending on the level of DDC used, communicate additional information about its display capabilities.
The DDC2B is a bi-directional data channel based on the I2C protocol. The host can request EDID information over the DDC2B channel.

Safety

Notes, Cautions, and Warnings

The following subsections describe notational conventions used in this document.

Throughout this guide, blocks of text may be accompanied by an icon and printed in bold type or in italic type. These blocks are notes, cautions, and warnings, and they are used as follows:

warning NOTE:
A NOTE indicates important information that helps you make better use of your computer system.


A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.


A WARNING indicates the potential for bodily harm and tells you how to avoid the problem. Some warnings may appear in alternate formats and may be unaccompanied by an icon. In such cases, the specific presentation of the warning is mandated by regulatory authority.

Power

warning The monitor should be operated only from the type of power source indicated on the label. If you are not sure of the type of power supplied to your home, consult your dealer or local power company.

warning The monitor is equipped with a three-pronged grounded plug, a plug with a third (grounding) pin. This plug will fit only into a grounded power outlet as a safety feature. If your outlet does not accommodate the three-wire plug, have an electrician install the correct outlet, or use an adapter to ground the appliance safely. Do not defeat the safety purpose of the grounded plug.

warning Unplug the unit during a lightning storm or when it will not be used for long periods of time. This will protect the monitor from damage due to power surges.

warning Do not overload power strips and extension cords. Overloading can result in fire or electric shock.

caution To ensure satisfactory operation, use the monitor only with UL listed computers which have appropriate configured receptacles marked between 100-240V AC, Min. 5A.

warning The wall socket shall be installed near the equipment and shall be easily accessible.

Installation

warning Do not place the monitor on an unstable cart, stand, tripod, bracket, or table. If the monitor falls, it can injure a person and cause serious damage to this product. Use only a cart, stand, tripod, bracket, or table recommended by the manufacturer or sold with this product. Follow the manufacturer's instructions when installing the product and use mounting accessories recommended by the manufacturer. A product and cart combination should be moved with care.

warning Never push any object into the slot on the monitor cabinet. It could damage circuit parts causing a fire or electric shock. Never spill liquids on the monitor.

caution Do not place the front of the product on the floor.

warning If you mount the monitor on a wall or shelf, use a mounting kit approved by the manufacturer and follow the kit instructions.

caution Leave some space around the monitor as shown below. Otherwise, air-circulation may be inadequate hence overheating may cause a fire or damage to the monitor.

See below the recommended ventilation areas around the monitor when the monitor is installed on the wall or on the stand:

Installed with stand
Safety - Installed with stand

Cleaning

caution Clean the cabinet regularly with cloth. You can use soft-detergent to wipe out the stain, instead of strong-detergent which will cauterize the product cabinet.

caution When cleaning, make sure no detergent is leaked into the product. The cleaning cloth should not be too rough as it will scratch the screen surface.

caution Please disconnect the power cord before cleaning the product.
Safety - Cleaning

Other

caution If the product is emitting a strange smell, sound or smoke, disconnect the power plug IMMEDIATELY and contact a

Service Center.

caution Make sure that the ventilating openings are not blocked by a table or curtain.

caution Do not engage the LCD monitor in severe vibration or high impact conditions during operation.

caution Do not knock or drop the monitor during operation or transportation.

www.aoc.com

Documents / Resources

References

Download manual

Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

Download AOC G2490VX, G2490VXA, G2490 Manual

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