Safety ..................................4 National Conventions ............................4 Power ................................5 Installation ................................6 Cleaning................................7 Other .................................. 8 Setup ..................................9 Contents in Box ..............................9 Setup Base&Stand ............................10 Adjusting Viewing Angle ........................... 11 Connecting the Monitor ............................ 12 Wall Mounting ..............................
Page 3
Service ..................................53 Warranty Statement for Europe........................53 Warranty Statement for Middle East and Africa (MEA) ..................55 AOC PIXEL POLICY ............................57 ISO 9241-307 CLASS 1 ........................... 57 Warranty Statement for North & South America (excluding Brazil) ..............58...
Safety National Conventions The following subsections describe notational conventions used in this document. Notes, Cautions, and Warnings Throughout this guide, blocks of text may be accompanied by an icon and printed in bold type or in italic type. These blocks are notes, cautions, and warnings, and they are used as follows: NOTE: A NOTE indicates important information that helps you make better use of your computer system.
Power The monitor should be operated only from the type of power source indicated on the label. If you are not sure of the type of power supplied to your home, consult your dealer or local power company. The monitor is equipped with a three-pronged grounded plug, a plug with a third (grounding) pin. This plug will fit only into a grounded power outlet as a safety feature.
Installation Do not place the monitor on an unstable cart, stand, tripod, bracket, or table. If the monitor falls, it can injure a person and cause serious damage to this product. Use only a cart, stand, tripod, bracket, or table recommended by the manufacturer or sold with this product.
Cleaning Clean the cabinet regularly with cloth. You can use soft-detergent to wipe out the stain, instead of strong-detergent which will cauterize the product cabinet. When cleaning, make sure no detergent is leaked into the product. The cleaning cloth should not be too rough as it will scratch the screen surface.
Other If the product is emitting a strange smell, sound or smoke, disconnect the power plug IMMEDIATELY and contact a Service Center. Make sure that the ventilating openings are not blocked by a table or curtain. Do not engage the LCD monitor in severe vibration or high impact conditions during operation. Do not knock or drop the monitor during operation or transportation.
Hand Screw Power Cable Audio Cable Analog Cable DP Cable HDMI Cable Not all signal cables (Audio, Analog, DP, HDMI cables) will be provided for all countries and regions. Please check with the local dealer or AOC branch office for confirmation.
Setup Base&Stand Please setup or remove the base following the steps as below. Please place the monitor on a soft and flat surface to prevent the scratch. Setup: Remove:...
Adjusting Viewing Angle For optimal viewing it is recommended to look at the full face of the monitor, then adjust the monitor's angle to your own preference. Hold the stand so you will not topple the monitor when you change the monitor's angle. You are able to adjust the monitor as below: Tilt angle:-5°~21°...
Connecting the Monitor Cable Connections In Back of Monitor and Computer: Power HDMI-1 HDMI-2 Line-in Earphone To protect equipment, always turn off the PC and LCD monitor before connecting. Connect the power cable to the AC port on the back of the monitor. Connect one end of the 15-pin D-Sub cable to the back of the monitor and connect the other end to the computer's D-Sub port.
5. Reconnect the cables. Refer to the user’s manual that came with the optional wall mounting arm for instructions on attaching it to the wall. Noted : VESA mounting screw holes are not available for all models, please check with the dealer or official department of AOC.
Free-Sync function Free-Sync function is working with DP/HDMI1/HDMI2 HDMI/DP : 30~75Hz Compatible Graphics Card: Recommend list is as the below, also could be checked by visiting www.AMD.com AMD Radeon™ RX 480 AMD Radeon™ RX 470 AMD Radeon™ RX 460 Radeon Pro Duo AMD Radeon R9 300 Series AMD Radeon R9 Fury X AMD Radeon R9 360...
Windows 8 For Windows 8: • Right click and click All apps at the bottom-right of the screen. • Set the "View by" to "Category". • Click "Appearance and Personalization".
Page 18
• Click "DISPLAY". • Set the resolution SLIDE-BAR to Optimal preset resolution...
Hotkeys Source/Auto/Exit Dial Point Game Mode/Left Image Ratio/Right Power/ Menu/Enter Power/Menu/Enter Press the Power button to turn on the monitor. When there is no OSD, Press to display the OSD or confirm the selection. Press about 2 second to turn off the monitor.
OSD Setting Basic and simple instruction on the control keys. Press the MENU-button to activate the OSD window. Press< or >to navigate through the functions. Once the desired function is highlighted, press the MENU-button to activate it. press< or >to navigate through the sub-menu functions. Once the desired function is highlighted, press MENU-button to activate it.
Luminance Press MENU-button to display menu. Press Left or Right to select (Luinance), and press MENU-button to enter. Press Left or Right to select submenu, and press MENU-button to enter. Press Left or Right to adjust. Press AUTO-button to exit Contrast 0-100 Contrast from Digital-register.
Image Setup Press MENU-button to display menu. Press Left or Right to select (Image Setup), and press MENU-button to enter. Press Left or Right to select submenu, and press MENU-button to enter. Press Left or Right to adjust. Press AUTO-button to exit Clock 0-100 Adjust picture Clock to reduce Vertical-Line noise.
Color Setup Press MENU-button to display menu. Press Left or Right to select (Color Setup), and press MENU-button to enter. Press Left or Right to select submenu, and press MENU-button to enter. Press Left or Right to adjust. Press AUTO-button to exit Warm Recall Warm Color Temperature from EEPROM.
Picture Boost Press MENU-button to display menu. Press Left or Right to select (Picture Boost), and press MENU-button to enter. Press Left or Right to select submenu, and press MENU-button to enter. Press Left or Right to adjust. Press AUTO-button to exit Bright Frame on or off Disable or Enable Bright Frame...
OSD Setup Press MENU-button to display menu. Press Left or Right to select (OSD Setup), and press MENU-button to enter. Press Left or Right to select submenu, and press MENU-button to enter. Press Left or Right to adjust. Press AUTO-button to exit Language Select the OSD language Timeout...
Game Setting Press MENU-button to display menu. Press Left or Right to select (Game setting), and press MENU-button to enter. Press Left or Right to select submenu, and press MENU-button to enter. Press Left or Right to adjust. Press AUTO-button to exit For playing FPS (first Person Shooters) games.
Extra Press MENU-button to display menu. Press Left or Right to select (Extra), and press MENU-button to enter. Press Left or Right to select submenu, and press MENU-button to enter. Press Left or Right to adjust. Press AUTO-button to exit AUTO/D-SUB/HDMI1/HDMI2 Input Select Select Input Signal Source...
Exit Press MENU-button to display menu. Press Left or Right to select (Exit), and press MENU-button to enter. Press AUTO-button to exit Exit Exit the main OSD LED Indicator Status LED Color Full Power Mode White Active-off Mode Orange...
Page 33
• button. Click the "Monitor" tab and then click the "Properties" • Click the "Driver" tab. • Open the "Update Driver Software-Generic PnP Monitor" window by clicking on "Update Driver... “and then click the "Browse my computer for driver software" button.
Page 34
• Select "Let me pick from a list of device drivers on my computer". • Click the "Have Disk" button. Click on the "Browse" button and navigate to the following directory: X:\Driver\module name(where X is the drive letter designator for the CD-ROM drive). •...
Windows 8 • Start Windows® 8 • Right click and click All apps at the bottom-right of the screen. • Click on the "Control Panel" icon • Set the "View by" to "Large icons" or "Small icons".
Page 36
• Click on the "Display"icon. • Click on the "Change display settings" button. • Click the "Advanced Settings" button. button • Click the "Monitor" tab and then click the "Properties"...
Page 37
• Click the "Driver" tab. • Open the "Update Driver Software-Generic PnP Monitor" window by clicking on "Update Driver..."and then click the "Browse my computer for driver software" button.
Page 38
• Select "Let me pick from a list of device drivers on my computer". • Click the "Have Disk" button. Click on the "Browse" button and navigate to the following directory: X:\Driver\module name (where X is the drive letter designator for the CD-ROM drive). •...
Windows 7 • Start Windows® 7 • Click on the "Start" button and then click on "Control Panel". • Click on the "Display"icon. • Click on the "Change display settings" button.
Page 40
• Click the "Advanced Settings" button. • button. Click the "Monitor" tab and then click the "Properties" • Click the "Driver" tab. • Open the "Update Driver Software-Generic PnP Monitor" window by clicking on “Update Driver... "and then click the "Browse my computer for driver software" button.
Page 41
• Select "Let me pick from a list of device drivers on my computer". • Click the "Have Disk" button. Click on the "Browse" button and navigate to the following directory: X:\Driver\module name(where X is the drive letter designator for the CD-ROM drive). •...
Welcome to “i-Menu” software by AOC. i-Menu makes it easy to adjust your monitor display setting by using on screen menus instead of the OSD button on the monitor. To complete installation, please follow the installation guide. The software Supported operating systems: Windows 10, Windows 8, Windows 7.
Welcome to use AOC e-Saver monitor power management software! The AOC e-Saver features Smart Shutdown functions for your monitors, allows your monitor to timely shutdown when PC unit is at any status (On, Off, Sleep or Screen Saver); the actual shutdown time depends on your preferences (see example below).
Screen+ Welcome to “Screen+” software by AOC. Screen+ software is a desktop screen splitting tool; it splits the desktop into different panels, and each panel displays a different window. You only need to drag the window to a corresponding panel when you want to access it. It supports multiple monitor display to make your task easier.
Adjust the maximum resolution and frequency that the monitor can handle properly. Make sure the AOC Monitor Drivers are installed. Adjust the Contrast and Brightness Controls. Press to auto adjust. Picture Is Fuzzy & Has Make sure you are not using an extension cable or switch box.
Specification General Specification Model name G2590VXQ Driving system TFT Color LCD Viewable Image Size 24.5 inch, 62.228 cm diagonal Panel Pixel pitch 0.2832mm(H) x 0.2802mm(V) Video R, G, B Analog lnterface & HDMI lnterface & DP Interface Separate Sync. H/V TTL Display Color 16.7M Colors...
Pin Assignments 15-Pin Color Display Signal Cable 15-Pin Side of the Signal Cable Pin Number 15-Pin Side of the Signal Cable Pin Number Video-Red Video-Green Ground Video-Blue N.C. N.C. DDC-Serial data Detect Cable H-sync GND-R V-sync GND-G DDC-Serial clock GND-B Pin No.
Page 49
20-Pin Color Display Signal Cable Pin No. Signal Name Pin No. Signal Name ML_Lane 3 (n) ML_Lane 0 (p) ML_Lane 3 (p) CONFIG1 ML_Lane 2 (n) CONFIG2 AUX_CH(p) ML_Lane 2 (p) ML_Lane 1 (n) AUX_CH(n) Hot Plug Detect ML_Lane 1 (p) Return DP_PWR ML_Lane 0 (n) DP_PWR...
Plug and Play Plug & Play DDC2B Feature This monitor is equipped with VESA DDC2B capabilities according to the VESA DDC STANDARD. It allows the monitor to inform the host system of its identity and, depending on the level of DDC used, communicate additional information about its display capabilities.
Regulation FCC Notice FCC Class B Radio Frequency Interference Statement WARNING: (FOR FCC CERTIFIED MODELS) NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
The freight cost for the warranty is pre-paid by AOC for the delivery and return. Please ensure you provide a dated proof of purchase along with the product and deliver to the AOC Certified or Authorized Service Center under the following condition: •...
Page 54
If your warranty has expired, you still have access to all available service options, but you will be responsible for the cost of service, including parts, labor, shipping (if any) and applicable taxes. AOC Certified or Authorized Service Center will provide you with an estimate of service costs before receiving your authorization to perform service.
During this period, AOC International (Europe) B.V. offers a Carry-In (return to Service Center)Warranty Support at an AOC’s Authorized Service Center or Dealer and at its option, either repair the defective product with new or rebuilt parts, or replace it with a new or rebuilt product at no charge except as *stated below. As a Standard Policy,...
Page 56
All AOC LCD Monitors are produced according to the ISO 9241-307 Class 1 pixel policy standards. If your warranty has expired, you still have access to all available service options, but you will be responsible for the cost of service, including parts, labor, shipping (if any) and applicable taxes.
No manufacturer can guarantee that all panels will be free from pixel defects, but AOC guarantees that any monitor with an unacceptable number of defects will be repaired or replaced under warranty. This Pixel Policy explains the different types of pixel defects and defines acceptable defect levels for each type.
Storage or use in improper environments including excessive or inadequate heating or cooling • Electrical power failures, surges, or other electrical irregularities • Shipping damage from store to end user or from end user to AOC authorized service center • Improper handling or installation •...
Page 59
WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. EPI OBLIGATIONS AND YOUR REMEDIES HEREUNDER ARE SOLELY AND EXCLUSIVELY AS STATED HERE. EPI’ LIABILITY, WHETHER BASED ON CONTRACT, TORT. WARRANTY, STRICT LIABILITY, OR OTHER THEORY, SHALL NOT EXCEED THE PRICE OF THE INDIVIDUAL UNIT WHOSE DEFECT OR DAMAGE IS THE BASIS OF THE CLAIM. IN NO EVENT SHALL ENVISION PERIPHERALS, INC.
Page 60
Warranty Statement for India Thank you for choosing AOC. We realize that you had other options and chose to trust AOC. We will try our best to live up to our promises and exceed your expectations. TPV India Technology India Pvt. Ltd. warrants this product to be free from defects in material and workmanship for a period of three years from the date of purchase.
Page 61
What are the terms and conditions of the warranty? Warranty is confined to the first purchaser of the product and is non-transferable. Warranty is applicable only on producing the purchase tax invoice which mentions the product name and serial number. During the warranty period, the product will only be repaired by replacing the parts.
Page 62
If we haven’t been able to meet your expectations or you would like share a feedback or suggestion to our Service Head, please write an email to india@aoc-support.com. If your feedback is related to a service request, please mention the 12 digit Service Job Number in your email.
& LCD Panel) *AOC will need to obtain a credit card number if you would like to get a new AOC monitor advanced shipped to your location, prior to the defective unit arriving at AOC’s service center. If you do not wish to supply a credit card, AOC will only ship the new monitor, once the defective unit arrives at the AOC service center.