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Fanvil LINKVIL W610H User Manual
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W610H User Manual
User Manual
W610H
Version: 1.0.0 | Release Date: 2024.09.11

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Summary of Contents for Fanvil LINKVIL W610H

  • Page 1 W610H User Manual User Manual W610H Version: 1.0.0 | Release Date: 2024.09.11...
  • Page 2: Table Of Contents

    W610H User Manual Directory Directory ............................2 1 Safety Instruction ........................6 1.1 Safety Instructions ......................6 1.2 Battery Warning .......................7 2 Overview ............................8 2.1 Specification ........................8 3 Installation ............................9 3.1 Packing Contents ......................9 3.2 Install ..........................9 3.2.1 Install the battery ....................9 3.2.2 Battery Replacement ...................10 3.2.3 Connect the charging base ................
  • Page 3 W610H User Manual 6.2.5 Redial ........................22 6.2.6 Callback .........................23 6.2.7 Anonymous call ....................23 6.2.8 Hotline ........................23 6.3 Answering calls ......................23 6.3.1 Manual answering ....................23 6.3.2 Auto Answer ......................24 6.3.3 Answer IP Calls ....................24 6.4 Reject incoming calls ....................24 6.4.1 Reject Call Manually ....................24 6.4.2 Ban Anonymous Call ...................24 6.4.3 DND ........................25...
  • Page 4 W610H User Manual 7.2.2 Answer Intercom Call ..................31 7.3 Message ......................... 32 7.3.1 SMS ........................32 7.3.2 Voice Message ..................... 33 8 Phonebook ..........................34 8.1 Local phonebook ......................34 8.1.1 Add/edit/delete contacts ..................34 8.1.2 Add/Edit/Delete Groups ..................34 8.1.3 View/Add/Delete Contacts ................. 35 8.2 Cloud Contacts ......................35 8.3 LDAP Contacts ......................36 8.4 Blocked List ........................36...
  • Page 5 W610H User Manual 13.1 USB flash drive ......................46 13.2 Wired Headset ......................46 13.3 Bluetooth Headset ...................... 46 14 Security ............................. 47 14.1 Menu password ......................47 14.2 Keyboard Password ....................47 15 Troubleshooting ........................49 15.1 System information .....................49 15.2 Power on/off .........................49 15.3 Reboot device ......................
  • Page 6: Safety Instruction

    W610H User Manual Safety Instruction 1.1 Safety Instructions Please read the following safety notices before installing or using this unit. They are crucial for the safe and reliable operation of the device. Please use the external power supply that is included in the package. Other power ...
  • Page 7: Battery Warning

    W610H User Manual Battery Warning To prevent the battery pack from leaking, overheating and catching fire.Please  observe the following precautions: Soft aluminum packaging foil is easily damaged by sharp edged parts such as nickel  sheets, pins and needles. Do not hit the battery pack with any sharp parts.
  • Page 8: Overview

    W610H User Manual Overview W610H is the terminal device in the IPCT (IP Cordless Telecommunications) system. After connecting to the Manager/Base, it can communicate and seamlessly switch between roaming. For users, the IPCT system is a cost-effective wireless office system that provides convenient operation while achieving environmental protection.
  • Page 9: Installation

    W610H User Manual Installation 3.1 Packing Contents Power Adapter Charging Base Quick Start Guide Phone Rechargeable Battery Belt Clip 3.2 Install Install the battery 3.2.1 1. Removing the rear case: Remove the rear case of the whole machine with a little force from the handset position of the rear case of the main unit.
  • Page 10: Battery Replacement

    W610H User Manual Removing the rear case Installing the battery Installing the rear case Battery Replacement 3.2.2 Remove the rear case: Remove the rear case of the whole machine with A. Little force from the handset position of the rear case of the main unit. Remove the battery: Pull the battery key down to remove the old battery.
  • Page 11 W610H User Manual be a "click" sound during the process), and ensure that there is no gap, it means that the back cover is fastened. Remove the rear case Remove the Install the battery battery Install the back cover...
  • Page 12: Connect The Charging Base

    Connect the charging base 3.2.3 Note: 1. Please use the power adapter provided by Fanvil (5V/2A). A third-party power adapter may damage the handset. 2. Check the charging status in the top-right corner of the LCD screen. Installing belt clip...
  • Page 13: Introduction To The User

    W610H User Manual Introduction to the User 4.1 Instruction of Keypad Index Key Name Description Earpiece Play sound when talking in handset mode. ① Indicates the status of the device during calls and Status indicator light ② charging. Headphone jack Insert headsets and open the headset channel.
  • Page 14 W610H User Manual In standby mode, on the ringing and ringing configuration interface, press this key to reduce the Volume Key - volume of the ringtone; Press this key to decrease the ⑤ volume on the call or tone/brightness adjustment interface.
  • Page 15: Power On/Off

    W610H User Manual keyboard lock configuration). Long press the * key on the standby interface to mute the incoming call ringtone; Long press the * key on the call interface to mute the call. Microphone Receiving audio during calls ⑭ 4.2 Power on/off Boot up operation Long press the red on-hook key...
  • Page 16: Standby Interface

    W610H User Manual Set the language during standby, go to [Menu]>> [Basic]>> [Language]. 4.4 Standby Interface The following image shows the default standby screen interface, which is the state  of most user interfaces. Users can restore the device to the default standby screen interface by pressing the ...
  • Page 17: Menu

    W610H User Manual 4.5 Menu In the standby interface, users can access the main menu by pressing the [Menu] softkey; After entering the main menu, select the submenu application icon and click the [OK] key to access the submenu. The main menu displays as follows. Index Description The status bar displays the currently selected menu item.
  • Page 18: Device Status

    W610H User Manual Call Log: Access the call history list. Features: Set call forwarding, auto answer, call waiting, DND, intercom, ban anonymous calls, and other functions. Application: Set up memos and export logs through a USB drive,Set the Low Battery Tone. Advanced settings: Set keys, upgrade online, and restore factory settings.
  • Page 19: Terminal Networking

    W610H User Manual Terminal networking To use the basic communication functions of the IPCT system, it is necessary to first connect the terminal device W610H to Manager/Base. The steps are as follows: 1. The system administrator has added authorized devices to W710H. Please confirm with the administrator.
  • Page 20: Call Features

    W610H User Manual Call Features 6.1 Using Handset / Hands-free Speaker / Headset Using of Handset  Regarding the use of the handset: Users can press the green dial key to enter the number, then press the dial key or "#" key; Or enter the number first and then press the dialing key, the number will be dialed out.
  • Page 21: Call Through Function Keys

    W610H User Manual Calling through a phone book: Access [Menu]>> [Contact], or press the  devicebook key to access the Local Contacts/Cloud Contacts/LDAP phonebook, select a contact, press Softkey-Option>> Dial /Hands-free key/Dial key, and call out the selected contact number. Calling through call log: Access [Menu]>>...
  • Page 22: Emergency Call

    W610H User Manual Note: The "." in the IP address is replaced by "*". Emergency call 6.2.4 The emergency call function is used after enable the keyboard lock, and users can set the corresponding emergency call number on the device. When the device is locked, emergency services can also be called.
  • Page 23: Callback

    W610H User Manual Callback 6.2.6 Users can use the callback key to call out the last miss incoming call number (if there is no call record, press the callback key and the device will prompt "cannot process"). The callback steps are as follows: Set callback key In standby mode, press the Softkey - Dsskey/navigation key - left/navigation key - right, or the PTT key on the device right, select the function key for editing, and set the...
  • Page 24: Auto Answer

    W610H User Manual and the LED indicator light will flash orange quickly. Users can press the Softkey key - Answer; You can also locate the second incoming call through the navigation keys, and answer the call by pressing the Softkey - Answer, dial key, or hands-free keys to open the headset/handset/hands-free channel.
  • Page 25: Dnd

    W610H User Manual use the left/right navigation keys to enable/diable the option of ban anonymous calls, and press the [OK] key to save after completion. 6.4.3 Users can enable the DND feature on their device to reject incoming calls (including call waiting).
  • Page 26: Ringing Mute

    W610H User Manual After muting during a call, the call interface displays a mute icon . Muting method  during calls: Press the [More]>> [Mute] key during the call.  Long press the * key during a call.  Unmute call: ...
  • Page 27: Call Forward

    W610H User Manual 6.9 Call Forward Call forwarding is the function of diverting incoming calls to other numbers. User can configure the call forward settings of each line. There are three types of call forwarding: Call Forward Unconditional: Forward all incoming calls to the configured number. ...
  • Page 28: Semi-Attended Transfer

    W610H User Manual successful transfer and hangs up. Semi-Attended Transfer 6.10.2 During the call, the user presses the [Transfer] key on the function menu, enters the number to be transferred, or presses the contact key or history key to select the number. When the call key is pressed, and the third party is not answering, the user presses the transfer key on the call interface to perform Semi-Attended transfer or press the end key to cancel Semi-Attended transfer.
  • Page 29: Local Conference

    W610H User Manual Local Conference 6.12.1 Users need to set the meeting mode to local for local conference. Two methods for creating local conference The device already has two calls. Press the [More]>> [Conference] key on the call  interface, select the meeting number through the navigation up and down keys, and press the [OK] key to establish a local conference.
  • Page 30: Advanced Call Function

    W610H User Manual Advanced call function 7.1 Call Park Users can suspend a call during a call and then retrieve the call on this or other devices. Note: The call park function requires support from the server. Please confirm with the ...
  • Page 31: Make Intercom Call

    W610H User Manual Make Intercom Call 7.2.1 Regular intercom 7.2.1.1 To use the intercom function, it is necessary to set the function key to the Memory - Intercom key in advance. Set intercom function keys In standby mode, press Softkey - Dsskey/navigation key - left/navigation key - right, or the PTT key on the device right, select the function key for editing, set the function key type to Memory key - Intercom, set the key value and save it.
  • Page 32: Message

    W610H User Manual Item Description When the Intercom is enabled, the device will auto answer the incoming Intercom call with the SIP header Call-Info command. Intercom Mute Enable mute function during intercom mode calls. The device plays an announcement when receiving an incoming call in Intercom Tone intercom mode.
  • Page 33: Voice Message

    W610H User Manual Voice Message 7.3.2 If the server of this line supports voice mail function, the calling party can keep the voice mail to the server when the user does not respond. The user will receive a notification of the server's voice mail and a new voice mail icon will be displayed on the standby screen interface.
  • Page 34: Phonebook

    W610H User Manual Phonebook 8.1 Local phonebook Users can save contact information in their phone book and directly dial the contact's phone number in the device book. Users can open their phone book by pressing [Menu]>[Contact] or the preset key on the device [Contact]. By default, the device book is empty, and users can manually add or add contacts to the device book from their call history (or cloud phone book).
  • Page 35: View/Add/Delete Contacts

    W610H User Manual Add Group: Access [Menu] >> [Contact] >> [Local Contacts], and press the [Add]  key. Delete the group: Select the group, press the [Option]>> [Delete] key, and press [OK]  to confirm. Edit the group: Press the [Option]>> [Edit] key. ...
  • Page 36: Ldap Contacts

    W610H User Manual of cloud phone books and access [Menu]>> [Contacts]>> [Cloud Contacts] through W610H. The XML directory is the directory of cloud phone books. 8.3 LDAP Contacts After the administrator has configured the LDAP phone book, the user can access the list of cloud phone books through W610H and access [Menu]>>...
  • Page 37: Call History

    W610H User Manual Call history Viewing call logs on the device View call logs: The phone can store call logs (the number of stored calls varies  depending on the specifications). Users can click [Menu]>> [Call Log]>> [Local Call Log] to open call logs and view all incoming, outgoing, and missed call logs. In the call history screen interface, users can browse call logs by pressing the up/down navigation keys.
  • Page 38: Upgrade

    W610H User Manual 10 Upgrade Note: During the process of uploading and upgrading software, do not disconnect the  power or network. To prevent the W610H battery from running low during the upgrade process, it is  recommended to place the W610H on the charging dock during the upgrade. 10.1 Upgrade From Web Page Upgrade the W610H device by the administrator.
  • Page 39: Preferences

    W610H User Manual 11 Preferences 11.1 Time Setting Setting method: When the device is in standby mode, access the device function menu key [Menu]>> [Basic] key>> [Time&Date] key, use the up/down navigation keys to edit/time Parameters, and then press [OK] to save. Configuration Parameter description: Parameter Description...
  • Page 40: Screen Setting

    W610H User Manual 11.2 Screen Setting Users can edit screen Parameters by accessing the function menu keys [Menu]>> [Basic]>> [Screen]. After editing, click [OK] to save. Backlight 11.2.1 Set the Backlight Active Level from 1 to 16 when in use, and switch the brightness ...
  • Page 41: Audio Setting

    W610H User Manual which defaults to 30 seconds. You can disable it or set it to 15 S/30 S/1 min/2 min/5 min/10 min/20 min/30 min. 11.3 Audio Setting Ringing Tone 11.3.1 Set ring type Access the device>> [Menu]>> [Basic]>> [Ring], edit the parameters for [Ringtone ...
  • Page 42: Greeting Words Settings

    W610H User Manual situations where the user is close to the device; Noise Cancellation: It reduces noise by algorithm, suitable for situations where the  noise and the user's voice are about the same size, after the algorithm processing, the call quality may be slightly affected. Users can choose different noise reduction types in different situations, for example, using the handset for a call is more suitable for using the Acoustic Shield function;...
  • Page 43: Function Key Settings

    W610H User Manual 12 Function key settings Function key settings In standby mode, press Softkey - Dsskey/Navigation key - Left /Navigation key -  Right, or the PTT key on the device right to select the function key for editing. Function key type Dsskeys support the following types: Memory key...
  • Page 44 W610H User Manual BLF/DTMF: During a call, press this key to send DTMF.  Presence: Similar to the BLF function key, it is used to indicate the status of  subscribed extension numbers. Note that different servers do not support different subscription types.
  • Page 45 W610H User Manual Prefix: Configuration number prefix. When dialing, press this key to  automatically add a prefix number. End: Ends the current call.  Disposition: This feature relies on Broadsoft servers and is a method of  recording call information in the call center. Escalate: This feature is related to Broadsoft servers, and during a call, press to ...
  • Page 46: Connecting Peripherals

    W610H User Manual 13 Connecting peripherals 13.1 USB flash drive W610H can export log files and perform upgrades through USB. Please refer to Troubleshooting for methods of upgrading and exporting logs through USB. Note: The W610H device does not provide power to the USB device, so a USB hub is ...
  • Page 47: Security

    W610H User Manual 14 Security 14.1 Menu password The menu password is used to access the [Menu]>> [Advanced] directory, and users can customize the menu password. Access the device [Menu]>> [Advanced], enter the current menu password (default password is 123), access [Security]>> [Menu Password], and set the Parameters: Current password: It's the password you set, with a default password of 123.
  • Page 48 W610H User Manual Current password: Enter the current keyboard password  New password: Enter the keyboard password that needs to be modified  Password confirmation: Enter the keyboard password that needs to be modified  again Unlock After the keyboard is locked, the device status bar will display a keyboard lock icon. ...
  • Page 49: Troubleshooting

    W610H User Manual 15 Troubleshooting 15.1 System information Access the device's [Menu]>> [Status] to obtain the following status information for W610H: Manager: displays the IP address, Software Version, MAC address, Area, and other  information of the device connection manager. Network: displays the device's network mode, network IP, connected network name, ...
  • Page 50: Get Log From Usb Drive

    W610H User Manual select [Factory Reset], click OK to reset. Long press the OK key on the standby interface of W610H to reset.  Note: If Manager/Base uses the default SSID and password, and the MAC of the terminal device has not been removed, after the terminal is reset, it will still automatically connect to Manager and obtain configuration.
  • Page 51 W610H User Manual exhausted, and charge the device. Please use the charger configured at the time of purchase when charging. 2. If you see the phone enter "POST mode", it means that the phone system is damaged. Please contact technical support to help you restore the phone system.
  • Page 52: Appendix

    W610H User Manual 16 Appendix 16.1 Appendix I - Key Icons Icon Description Programmable keys, the default is PTT key, which can be set to function key/speed dial key, etc. Volume key, in standby or ringing mode: increase or decrease ringtone volume In call mode: increase or decrease the headset, handset, and hands-free volume...
  • Page 53 W610H User Manual In hands-free mode In headset mode In handset mode Mute activated Silent mode Call is on hold Auto-answering activated Call forward activated Do not disturb activated (Red) Bluetooth device paired connection Keypad locked Forward call(s) Missed call(s) Received call(s) Dialed call(s) Network connected...
  • Page 54: Appendix Iii - W610H Led State Definition

    W610H User Manual 16.3 Appendix III - W610H LED State Definition Type LED lights State Yellow On Charging Fully charged Green On Red and Yellow Blinking Status indicator light Low battery/abnormal charging alternately Breathing Missed calls or unread messages Yellow Blinking Yellow Blinking Quickly Ringing...
  • Page 55: Appendix V - Keyboard Character Query Table

    W610H User Manual Access the call history list. CallLog Set functions such as Call Forwarding, Auto Answer, Call Waiting, DND, Intercom, and Ban Anonymous Call. Features Set up Memo and Export logs through USB drive Application Set Security, Upgrade, and Factory Reset. Advanced 16.5 Appendix V - Keyboard Character Query Table Icon...
  • Page 56 W610H User Manual letters a b c d e f g h i j k l m n o p q r s t u v w x y z (space) .,*/+-:_=’?\”| #^!&$% pound @:;()<>[]{} A B C D E F G H I J K L Upper Case...
  • Page 57 W610H User Manual 9 w z y x W Z Y X .*:/@[],+-_=’?\”|;()<>{} # ^!&$%£¥¤~¡¿§ a b c A B C2 d e f D E F3 g h I G H I4 j k l J K L5 Number/Letter m n o M N O6 Keyboard p q r s P Q R S7...

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