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IDVille IDMaker Apollo User Manual

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User's Manual
IDMaker Apollo & Eclipse
June 2024
Direct to Card Printers
31020/31021/31023-001

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Summary of Contents for IDVille IDMaker Apollo

  • Page 1 User’s Manual IDMaker Apollo & Eclipse June 2024 Direct to Card Printers 31020/31021/31023-001...
  • Page 2 IDville 4345 44th St. SE, Suite A Grand Rapids, MI 49512 Phone: 1.866.438.4553 www.idville.com © 2024 IDville. All rights reserved.
  • Page 3 IDMaker...
  • Page 8 This manual provides user information for the IDMaker Apollo & Eclipse Card Printers. The manual includes: Use the following to contact IDville Technical Phone Support: 1.866.438.4553 Call us at: 1.888.856.0736 or visit: idville.com...
  • Page 9 About the Apollo & Eclipse Printers available for the Eclipse card printer. IDMaker Apollo and Eclipse Card Printer User’s Manual...
  • Page 10 Call us at: 1.888.856.0736 or visit: idville.com...
  • Page 11 IDMaker Apollo and Eclipse Card Printer User’s Manual...
  • Page 12 Eclipse printer models. present only in the Eclipse printer models. Call us at: 1.888.856.0736 or visit: idville.com...
  • Page 13 IDMaker Apollo and Eclipse Card Printer User’s Manual...
  • Page 14 Call us at: 1.888.856.0736 or visit: idville.com...
  • Page 15 Refer to “Use the Multi-Hopper Exception Slide” on page 32. IDMaker Apollo and Eclipse Card Printer User’s Manual...
  • Page 16 Printer” on page 30. Call us at: 1.888.856.0736 or visit: idville.com...
  • Page 17 IDMaker Apollo and Eclipse Card Printer User’s Manual...
  • Page 18 Call us at: 1.888.856.0736 or visit: idville.com...
  • Page 19 Refer to “Install the Prefilled Print Ribbon Cassette” on page 34. IDMaker Apollo and Eclipse Card Printer User’s Manual...
  • Page 20 The TIM impression module can be added to the Eclipse printer to add indenting to the card design. Call us at: 1.888.856.0736 or visit: idville.com...
  • Page 21 Call us at: 1.888.856.0736 or visit: idville.com...
  • Page 22 IDMaker Apollo and Eclipse Card Printer User’s Manual...
  • Page 23 Call us at: 1.888.856.0736 or visit: idville.com...
  • Page 24 IDMaker Apollo and Eclipse Card Printer User’s Manual...
  • Page 25 Refer to “Retrieve an IPv6 Address” on page 25. Call us at: 1.888.856.0736 or visit: idville.com...
  • Page 26 Refer to “Printer Messages” on page 69 for a list of LCD messages that correspond to card issues. page 43. Refer to “Printer Messages” on page 70 for a list of LCD messages that correspond to printer ribbon issues. IDMaker Apollo and Eclipse Card Printer User’s Manual...
  • Page 27 Call us at: 1.888.856.0736 or visit: idville.com...
  • Page 28 For a list of error messages and recovery information, refer to “Printer Messages” on page 70. IDMaker Apollo and Eclipse Card Printer User’s Manual...
  • Page 29 Call us at: 1.888.856.0736 or visit: idville.com...
  • Page 30 Arrow, and Enter Key” on page 18. IDMaker Apollo and Eclipse Card Printer User’s Manual...
  • Page 31 Call us at: 1.888.856.0736 or visit: idville.com...
  • Page 32 IDMaker Apollo and Eclipse Card Printer User’s Manual...
  • Page 33 Call us at: 1.888.856.0736 or visit: idville.com...
  • Page 34 IDMaker Apollo and Eclipse Card Printer User’s Manual...
  • Page 35 IDMaker Apollo and Eclipse Card Printer User’s Manual...
  • Page 36 Call us at: 1.888.856.0736 or visit: idville.com...
  • Page 37 IDMaker Apollo and Eclipse Card Printer User’s Manual...
  • Page 38 Call us at: 1.888.856.0736 or visit: idville.com...
  • Page 39 IDMaker Apollo and Eclipse Card Printer User’s Manual...
  • Page 40 Call us at: 1.888.856.0736 or visit: idville.com...
  • Page 41 IDMaker Apollo and Eclipse Card Printer User’s Manual...
  • Page 42 Call us at: 1.888.856.0736 or visit: idville.com...
  • Page 43 IDMaker Apollo and Eclipse Card Printer User’s Manual...
  • Page 44 Call us at: 1.888.856.0736 or visit: idville.com...
  • Page 45 Print a test card directly from the printer. Refer to “Print a Test Card” on page 27. IDMaker Apollo and Eclipse Card Printer User’s Manual...
  • Page 46 Call us at: 1.888.856.0736 or visit: idville.com...
  • Page 47 IDMaker Apollo and Eclipse Card Printer User’s Manual...
  • Page 48 Call us at: 1.888.856.0736 or visit: idville.com...
  • Page 49 Clean the Printer on page 43 Clean the Printhead on page 47 Empty the Reject Tray on page 47 IDMaker Apollo and Eclipse Card Printer User’s Manual...
  • Page 50 Call us at: 1.888.856.0736 or visit: idville.com...
  • Page 51 IDMaker Apollo and Eclipse Card Printer User’s Manual...
  • Page 52 Continue with “Prepare the Printer for Use” on page 46. Call us at: 1.888.856.0736 or visit: idville.com...
  • Page 53 Install a new print ribbon and cleaning roller on the ribbon cartridge (refer to “Load the Print Ribbon Cartridge” on page 32), Or, prepare the ink ribbon cassette (refer to “Install the Prefilled Ribbon Cassette” on page 33). IDMaker Apollo and Eclipse Card Printer User’s Manual...
  • Page 54 Call us at: 1.888.856.0736 or visit: idville.com...
  • Page 55 IDMaker Apollo and Eclipse Card Printer User’s Manual...
  • Page 56 Call us at: 1.888.856.0736 or visit: idville.com...
  • Page 57 51. page 53. page 55. page 58. page 64. page 66. page 67. page 67. IDMaker Apollo and Eclipse Card Printer User’s Manual...
  • Page 58 16. idville.com. Call us at: 1.888.856.0736 or visit: idville.com...
  • Page 59 Call us at: 1.888.856.0736 or visit: idville.com...
  • Page 60 54 page 55 Call us at: 1.888.856.0736 or visit: idville.com...
  • Page 61 IDMaker Apollo and Eclipse Card Printer User’s Manual...
  • Page 62 56. page 56. page 57. page 58. Call us at: 1.888.856.0736 or visit: idville.com...
  • Page 63 23. IDMaker Apollo and Eclipse Card Printer User’s Manual...
  • Page 64 Call us at: 1.888.856.0736 or visit: idville.com...
  • Page 65 59. page 60. page 61. page 62. page 62. page 63. IDMaker Apollo and Eclipse Card Printer User’s Manual...
  • Page 66 Call us at: 1.888.856.0736 or visit: idville.com...
  • Page 67 47. page 44. IDMaker Apollo and Eclipse Card Printer User’s Manual...
  • Page 68 44. page 47. page 44. page 43. Call us at: 1.888.856.0736 or visit: idville.com...
  • Page 69 32. IDMaker Apollo and Eclipse Card Printer User’s Manual...
  • Page 70 Call us at: 1.888.856.0736 or visit: idville.com...
  • Page 71 28. page 43. page 27. IDMaker Apollo and Eclipse Card Printer User’s Manual...
  • Page 72 Call us at: 1.888.856.0736 or visit: idville.com...
  • Page 73 67 IDMaker Apollo and Eclipse Card Printer User’s Manual...
  • Page 74 Messages on the Printer LCD on page 68 Messages from the XPS Card Printer Driver on the PC on page 68 Messages in the Printer Dashboard on page 69 Other Messages on page 69 Call us at: 1.888.856.0736 or visit: idville.com...
  • Page 75 Scan the QR code to the right of the message to display additional information on the IDville website. IDMaker Apollo and Eclipse Card Printer User’s Manual...
  • Page 76 Refer to “Driver-Only Messages” on page 81 and “Driver SDK Messages” on page 83 for a list of these messages. driver. Refer to “Driver-Only Messages” on page 84. Call us at: 1.888.856.0736 or visit: idville.com...
  • Page 77 IDMaker Apollo and Eclipse Card Printer User’s Manual...
  • Page 78 Call us at: 1.888.856.0736 or visit: idville.com...
  • Page 79 IDMaker Apollo and Eclipse Card Printer User’s Manual...
  • Page 80 Call us at: 1.888.856.0736 or visit: idville.com...
  • Page 81 IDMaker Apollo and Eclipse Card Printer User’s Manual...
  • Page 82 Call us at: 1.888.856.0736 or visit: idville.com...
  • Page 83 IDMaker Apollo and Eclipse Card Printer User’s Manual...
  • Page 84 IDMaker Apollo and Eclipse Card Printer User’s Manual...
  • Page 85 IDMaker Apollo and Eclipse Card Printer User’s Manual...
  • Page 86 Call us at: 1.888.856.0736 or visit: idville.com...
  • Page 87 IDMaker Apollo and Eclipse Card Printer User’s Manual...
  • Page 88 Call us at: 1.888.856.0736 or visit: idville.com...
  • Page 89 IDMaker Apollo and Eclipse Card Printer User’s Manual...
  • Page 90 Call us at: 1.888.856.0736 or visit: idville.com...
  • Page 91 66). IDMaker Apollo and Eclipse Card Printer User’s Manual...

This manual is also suitable for:

Idmaker eclipse