IDVille ID Maker Edge Getting Started Manual
  1. Manuals
  2. Brands
  3. IDVille Manuals
  4. Printer
  5. ID Maker Edge
  6. Getting started manual

IDVille ID Maker Edge Getting Started Manual

Hide thumbs
Table of Contents

Advertisement

Quick Links

Advertisement

Table of Contents
loading

Related Manuals for IDVille ID Maker Edge

Summary of Contents for IDVille ID Maker Edge

  • Page 2: Table Of Contents

    ID C rd Printer - User nu l INDEX: General Informa�on Safety Instruc�ons Cau�on Printer Installa�on Welcome Printer and Dye Film Environmental requirements Printer Key Components Installing the Dye Film Connec�ng the Power Supply Installing the Driver USB Installa�on Ethernet Installa�on Advanced Accessing the Driver Se�gs Printer Front Display Menu Op�ons...

  • Page 3: General Informa�On

    Before transpor�ng the printer, remove dye film & card hoppers and pack the printer in its original packaging to reduce the likelihood of damage in transit. IDville is not responsible for printers/items inadequately packaged. If using this printer in Germany To provide adequate short short-circuit protec�on and over-current protec�on for this printer, the building...

  • Page 4: Printer Installa�On

    ID C rd Printer - User nu l PRINTER INSTALLATION Welcome Thank you for choosing your ID Card Printer. This guide will help you make your prin�ng experience more enjoyable and cost effec�ve. Please ensure that you all the required items, as outlined in the accompanying Quick Start Guide, before you begin the installa�on.

  • Page 5: Printer Key Components

    ID C rd Printer - User nu l Printer Key Components Print Head Assembly Blue Cleaning Roller Rear Hopper (100 card capacity) Front Display Panel Front Stacker (70 card capacity) Rear Hopper (100 card capacity) Ethernet DC Power Rear Connector Panel PRINTER REAR VIEW REAR CONNECTOR PANEL VIEW...

  • Page 6: Installing The Dye Film

    ID C rd Printer - User nu l Installing the Dye Film Open the printer’s lid and insert the dye film as show in the diagram below. If the printer’s lid is closed (with the printer powered on and the dye film fi�ed properly), the printer should begin to ini�alize. As a part of this process, the printer will read an iden�fica�on tag in the film which contains informa�on about the film type and capacity.

  • Page 7: Connec�Ng The Power Supply

    ID C rd Printer - User nu l Connec�ng the Power Supply Connect the power supply lead as shown below but do not connect the USB cord at this stage (the USB should be connected a�er the printer driver has been successfully installed). ATTENTION! DO NOT CONNECT THE USB CORD AT THIS STAGE!

  • Page 8: Installing The Driver

    ID C rd Printer - User nu l INSTALLATING THE DRIVER The latest version of the printer driver for your ID Maker Edge printer can be downloaded the Tech Support web- page at h�ps://www.idville.com/pages/tech-support. The driver installa�on so�ware will guide you through the installa�on process.

  • Page 9: Usb Installa�On

    ID C rd Printer - User nu l USB Installa�on Select the port type for the installaton. Select “USB” and click “Next”. Agree to the license agreement.
  • Page 10 ID C rd Printer - User nu l Wait for the installaton progress bar to finish. You will be prompted for a printer to be connected via USB. If no printer is connected, you will be asked to reconnect and retry. NOTE: If “Cancel”...
  • Page 11 ID C rd Printer - User nu l A�er comple�on of the installa�on, you will be prompted with the following dialog to signal that the installa�on is complete.

  • Page 12: Ethernet Installa�On

    ID C rd Printer - User nu l Ethernet Installa�on Select “Ethernet” and printer model. Enter the IP address of the pirnter (this can obtained using the printer’s front panel menu).
  • Page 13 ID C rd Printer - User nu l Agree to the license agreement. Wait for the installa�on progress bar to finish.
  • Page 14 ID C rd Printer - User nu l A�er comple�on of the installaion, you will be prompted with the following dialog to signal that the installa�on is complete. Congratula�ons... The driver installa�on is now complete! You can now print from your chosen applica�on.

  • Page 15: Advanced

    ID C rd Printer - User nu l Advanced The “Advanced” dialog will allow you to perform the following: Set sta�c addesses.

  • Page 16: Accessing The Driver Se�Gs

    ID C rd Printer - User nu l ACCESSING THE DRIVER SETTINGS: Accessing the driver “Prin�ng Preferences” se�ngs (Windows 10 (64 bit) shown for informa�on purposes). The printer’s driver se�ngs (Prin�ng Preferences) can be accessed as follows: Right-click on the “Start” menu icon (bo�om le� of PC screen) and select the “Search” op�on. Search for “Control Panel”...
  • Page 17 ID C rd Printer - User nu l Prin�ng Preferences - Driver Tabs Printer This is the default tab and offers the user the op�on to change card orienta�on, size and print resolu�on. Card Front/Back Op�ons to change the color format, image rota�on and security layer image.

  • Page 18: Printer Front Display Menu Op�Ons

    ID C rd Printer - User nu l PRINTER FRONT DISPLAY MENU OPTIONS: Press the “Menu” bu�on... The first menu op�on will be displayed. Pressing the “Next” bu�on (where indicated) will step you through each op�on in the menu. The front display panel consists of a text display and two push bu�ons. The func�on of each bu�on will depend on the text displayed immediately above that bu�on.
  • Page 19 ID C rd Printer - User nu l Selec�ng the “Previous Menu” op�on will return the user to the “Power Saving” op�on above. Edge Printer Front Panel Layout NOTE: IDMAKER EDGE To accept a menu op�on or return Printer Main Display to a previous menu, press the displayed “OK”...

  • Page 20: Addi�Onal Userful Informa�On

    ID C rd Printer - User nu l ADDITIONAL USEFUL INFORMATION: Caring For Your Printer ATTENTION! MAINTAINING YOUR PRINTER IS IMPORTANT! Maintenance is an important factor or your printer’s good opera�on and longevity. Maintaining a regular cleaning rou�ne will give you op�mum print quality and prevent down �me. We recommend that you clean the printer’s rollers and print head each �me you change dye films.

  • Page 21: How To Clean You Printer

    To clean your printer, simply press the “Menu” bu�on and follow the on-screen insctruc�ons (also shown below). Use the right-most bu�on ( ) to progress the op�ons below. 3 / 4. You can also view a short video on the recommended way to clean your printer at our website using the link below: idville.com/techsupport/edge cleaning?

  • Page 22: Replacing The Cleaning Roller

    ID C rd Printer - User ID C rd Printer - User nu l nu l Replacing The Cleaning Roller Remove the blue cleaning roller from the printer and then remove the protec�ve paper cover. Refit the blue cleaning roller ()with the s�cky coa�ng now exposed) back into the printer. Do not touch the blue roller a�er the protec�ve cover is removed.

  • Page 23: Using The Cleaning Pen

    ID C rd Printer - User nu l Using the Cleaning Pen The cleaning pen (supplied with cleaning kit) is used to clean the face of the print head. The pen contains isopropyl alcohol and is very effec�ve at removing light grease (such as fingerprints, etc.) which would otherwise spoil a printed card.

  • Page 24: Choosing The Correct Dye Film

    ID C rd Printer - User nu l CHOOSING THE CORRECT DYE FILM: Below is a general guide to selec�ng the most suitable film for any typical applica�on. “Scratch” film lays down a so� film on the card’s surface which can be easily removed by light scrapping. Film Panel Print Capacity Dye Film Part Number...

  • Page 25: Choosing The Correct Cards

    ID C rd Printer - User nu l CHOOSING THE CORRECT CARDS: Not all white PVC cards are the same. For the best image quality always use high grade PVC cards. Pure PVC card stock or laminated PVC/polyester cards are available. The la�er are more durable and be�er suited to heavy use and heat lamina�on when required.

  • Page 26: Using Magne�C Stripe Cards

    ID C rd Printer - User nu l USING MAGNETIC STRIPE CARDS If you have a printer fi�ed with the op�on Magne�c Encoding module, you can print and encode the data on the rear of the card in one opera�on. The magne�c encoding module can encode both HiCo and LoCo magne�c strip card specifica�ons.

  • Page 27: Printer Error Codes

    ID C rd Printer - User nu l PRINTER ERROR CODES: ERROR TEXT DISPLAYED ERROR DESCRIPTION SOLUTION BY CATEGORY ON PRINTER Lid Open The lid was opened while the print Close the lid and try again. engine was performing an opera�on. The lid was opened at the point the printer was about to begin a print job.
  • Page 28 ID C rd Printer - User nu l ERROR TEXT DISPLAYED ERROR DESCRIPTION SOLUTION BY CATEGORY ON PRINTER While feeding a card from the hopper, and having seen the card reach the mid sensor, it took too long to clear the rear sensor by rewinding the feed motor.
  • Page 29 ID C rd Printer - User nu l ERROR TEXT DISPLAYED ERROR DESCRIPTION SOLUTION BY CATEGORY ON PRINTER 4.22 While trying to feed a card from the hopper, and having seen the card reach the front sensor, it took too long for the front sensor to unblock.
  • Page 30 ID C rd Printer - User nu l ERROR TEXT DISPLAYED ERROR DESCRIPTION SOLUTION BY CATEGORY ON PRINTER While moving the dye film, too great a �me elapsed between tacho sensor counts. The film has probably either run out or snapped. While trying to take up the film slack, no tacho pulses were observed within a reasonable amount of �me.
  • Page 31 ID C rd Printer - User nu l ERROR TEXT DISPLAYED ERROR DESCRIPTION SOLUTION BY CATEGORY ON PRINTER While ini�alising the cam, it took too long to detect the leading edge of the cam pulley flag. While ini�alising the cam and having detected the leading edge of the cam pulley flag, it took too long to detect the trailing edge of the cam pulley flag.
  • Page 32 ERROR TEXT DISPLAYED ERROR DESCRIPTION SOLUTION BY CATEGORY ON PRINTER 10.14 The printer received a print job. The x adjustment specified for a panel was out of range. This probably means the print job file was corrupt. 10.15 The printer received a print job. The y adjustment specified for a panel was out of range.
  • Page 33 ERROR TEXT DISPLAYED ERROR DESCRIPTION SOLUTION BY CATEGORY ON PRINTER 10.3 The printer received a print job containing magne�c track data. The number of bits specified for one of the tracks was out of range. This probably means that the print job file was corrupt.
  • Page 34 ERROR TEXT DISPLAYED ERROR DESCRIPTION SOLUTION BY CATEGORY ON PRINTER The printer received a print job containing 10.3 magne�c track data. The number of bits specified for one of the tracks was out of range. This probably means that the print job file was corrupt.
  • Page 35 ERROR TEXT DISPLAYED ERROR DESCRIPTION SOLUTION BY CATEGORY ON PRINTER INTERNAL ERROR 13:1 The printhead took too long to reach a temperature suitable for printing. There may be a fault with the printhead temperature sensor. 13:2 The mag PCB MCU reported that an error occurred while trying to carry out an operation or interpret a command.
  • Page 36 ERROR TEXT DISPLAYED ERROR DESCRIPTION SOLUTION BY CATEGORY ON PRINTER WRONG HOLOKOTE 16:0 While attempting to validate a Holokote le, the printer found that the le was not licensed for this printer. It is possible that the le was intended for a di erent printer.
  • Page 37 ERROR TEXT DISPLAYED ERROR DESCRIPTION SOLUTION BY CATEGORY ON PRINTER INTERNAL ERROR 13:1 The printhead took too long to reach a temperature suitable for printing. There may be a fault with the printhead temperature sensor. 13:2 The mag PCB MCU reported that an error occurred while trying to carry out an operation or interpret a command.
  • Page 38 ERROR TEXT DISPLAYED ERROR DESCRIPTION SOLUTION BY CATEGORY ON PRINTER 20:5 While attempting to format the SD card at the start of a soak routine, the formatting process failed. INSTALL FAILURE 21:0 While performing a system software update, an error was reported by the software update script.
  • Page 39 ERROR TEXT DISPLAYED ERROR DESCRIPTION SOLUTION BY CATEGORY ON PRINTER 26:4 The print engine MCU reported a ip position motor fault while rotating the ipper. Note that this is the ipper motor which drives the card, not the rotation motor. 26:5 The print engine MCU reported a ip rotation motor fault.

  • Page 40: Fcc Declara�On

    FCC DECLARATION: : This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protec�on against harmful interference in a residen�al installa�on.

Table of Contents