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Flomec Q9 Product Owners Manual

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Q9 COMPUTER ELECTRONICS
Operation Manual for
Firmware Versions 01-12
1/2024
920912-02 Rev. -

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Summary of Contents for Flomec Q9

  • Page 1 Q9 COMPUTER ELECTRONICS Operation Manual for Firmware Versions 01-12 1/2024 920912-02 Rev. -...

  • Page 2: Do Not Return This Product To The Store

    Please save these instructions for future reference. Read carefully before attempting to assemble, install, operate or maintain the product described. Protect yourself and others by observing all safety information. Failure to comply with instructions could result in personal injury and/or property damage. Please refer to back cover for information regarding this product’s warranty and other important information.

  • Page 3: Table Of Contents

    Q9 OPERATION TABLE OF CONTENTS Operation ----------------------------------------------------------------------- 4 Normal Operation ---------------------------------------------------- 5 Normal Operation Map ------------------------------------- 6 Batch and Accumulative Total -------------------------- 6 Reset Batch Total -------------------------------------------- 7 Rate of Flow and Velocity --------------------------------- 7 Diagnostics ------------------------------------------------------------ 8 Diagnostics Mode Map ------------------------------------ 8...

  • Page 4: Operation

    Push button operation varies dependent upon the various modes of operation, i.e. Normal Operation mode, Diagnostics Mode, and User Configuration mode. Their operation will be described in their respective sections. Scan the QR code below to view videos for operating and calibrating the Q9 display.
  • Page 5 OPERATION COMPUTER DISPLAY If operation instructions do not align with your meter, scan the QR code to view firmware version specific operation and calibration instructions. ACTIVATE THE COMPUTER When batteries are installed, the computer is on continuously and always ready to perform. The computer is powered by field replaceable commercially available batteries.

  • Page 6: Normal Operation

    OPERATION NORMAL OPERATION Normal Operation Map Batch and Accumulative Total When a rate is displayed, pressing Total changes the top row of large display digits to display a total. The information row will change to the proper volume units and the corresponding icons will also be shown, i.e.

  • Page 7: Reset Batch Total

    OPERATION NORMAL OPERATION Reset Batch Total When a batch total is displayed, press and hold Total for 3 seconds; a three-second count down will start, and then reset the batch total to zero. After the countdown completes, the display will show 0.000 in the top row and reset in the information row until the user releases Total .

  • Page 8: Diagnostics

    OPERATION DIAGNOSTICS Diagnostics Mode Map Enter Diagnostics Mode While either Rate of Flow or Velocity is displayed, Press and Hold Rate for 3 seconds. Diagnostics Mode can be exited at any time by Pressing and Releasing Rate . Diagnostics Mode will automatically exit after 90 seconds of inactivity. The diagnostic screens are reference information screens only.

  • Page 9: Input Frequency

    OPERATION DIAGNOSTICS Input Frequency The first screen in diagnostics mode will display the input frequency. The top row is used to indicate the frequency value. The information row will display “IN Hz” indicating the input frequency in Hz. Press Total to continue to the next screen. Output Frequency Advancing to next screen will display the output frequency in Hz.

  • Page 10: Flow Status

    OPERATION DIAGNOSTICS Flow Status Advancing to the next screen will display the flow status. The top row is used to indicate flow rate in the volume units programmed into the computer. If there is no flow, the information row will display “No Flo”.

  • Page 11: Calibration Table Viewer

    Calibration Table Viewer Advancing to the next screen will display the calibration table. Note: These screens will only be present when the Q9 is externally powered. Firmware version 01 does not support the calibration table viewer. There may be up to 5 Frequency – K-Factor pairs in the calibration table depending upon how many pairs have been programmed into the display through a calibration method.

  • Page 12: Configuration

    OPERATION CONFIGURATION Configuration Mode Map Menu Navigation To enter Configuration Mode, press and hold both Rate & Total for 3 seconds To change a value in a menu: 1. If changing a value in the information row, press Rate to change the selection. 2.

  • Page 13: General Notes For Configuration Menus

    OPERATION CONFIGURATION General Notes for Configuration Menus 1. The term “focus” as used in this manual indicates an active editable item. Focused items will constantly flash ON/OFF. 2. Advance the focused digit in a menu: This only applies to menus with editable digits in the top row.

  • Page 14: Save On Exiting Configuration

    OPERATION CONFIGURATION Save on Exiting Configuration Entries as you progress through the configuration menus will be retained. However, there is no automatic “save” when exiting. Instead, you will be shown a “save” screen to enter “yes or no” to save your entries. Press Rate to change between “yes”...

  • Page 15: Reset Pin Menu

    OPERATION CONFIGURATION Reset PIN Menu If the PIN was entered correctly, the next menu will be displayed and allow reset of the PIN if desired. The “N” will be in focus (flashing). To decline resetting the PIN, press Total to advance to the volume unit menu.

  • Page 16: Custom Volume Unit Label Menu

    OPERATION CONFIGURATION Custom Volume Unit Label Menu A “Custom” volume unit can be created by the user. Advancing to the next menu with the “Custom” volume unit in focus will advance the the display to a new menu (see below) that will allow the user to create a new label, or reuse one already stored in computer memory.

  • Page 17: Custom Volume Unit Map

    OPERATION CONFIGURATION Custom Volume Unit Map Flow Rate/Time Period Menu This menu is used to choose the period of time over which the flow rate is calculated. The options for this menu are: per day, hour, minute, or second. Time Base Abbreviation Hour Minute...

  • Page 18: Advanced Options

    OPERATION CONFIGURATION (Advanced Options) Advanced Options Menu This menu is used to access the Advanced Options. Press Rate to change between “NO” and “YES” selections. Press Total to confirm selection. Select “NO” to return to the beginning of Configuration menu Select “YES”...

  • Page 19: Low Frequency Cutoff

    OPERATION CONFIGURATION (Advanced Options) Low Frequency Cutoff Menu This menu allows setting a minimum pulse input frequency to filter out any low frequency input pulses which can be generated when the meter is subject to mechanical vibrations. These vibrations could cause the totalizer to add “phantom” volume to the display totalization values.
  • Page 20 OPERATION CONFIGURATION (Advanced Options) Field Calibration: If one of the following calibration methods is selected (K-Factor Entry, Percent Adjust, or Dispense Display), a calibration process will need to be performed upon exiting configuration mode. See page 24 for more details on using each calibration method. Dispense/Display is a field calibration method by which the user will dispense a known volume of fluid and the software will keep track of the pulse count during the dispense operation.

  • Page 21: Inner Pipe Diameter

    OPERATION CONFIGURATION (Advanced Options) Inner Pipe Diameter Menu This menu allows a pipe inner diameter (ID) to be entered. This will allow the display to calculate and display the volumetric flow through the meter. The pipe dimension unit can be selected as either inches (IN) or millimeters (mm).

  • Page 22: Daughter Board Modules

    (Requires a Module That Supports Pulse Output) This screen will only appear if a module that supports pulse output is connected to the Q9 display. The scaled pulse output K-Factor menu allows the user to enter a K-Factor for the pulse output of the meter.

  • Page 23: 4-20Ma

    CONFIGURATION (Advanced Options) DAUGHTER BOARD MODULES 4-20mA Menu (Requires 4-20mA Daughter Board Module) This screen will only appear if a 4-20mA daughter board is connected to the Q9 display. “Zero” 4mA Setpoint : This figure will flash for 1 second before allowing the user to change the 4mA or “zero”...

  • Page 24: Field Calibration Method

    For additional information regarding field calibration methods, scan the QR code on page 4 to view videos showing operation and calibration details for the Q9 display.

  • Page 25: Field Calibration Entry

    OPERATION CONFIGURATION (Field Calibration Mode) Field Calibration Entry Menu At the beginning of the calibration method entry menu, the software will allow the user to start the calibration process or to exit back to normal operation. The information row of characters will be in focus to indicate that the user can select between either “Start”...
  • Page 26 OPERATION CONFIGURATION (Field Calibration Mode) K-Factor Input: The software will read the existing K-Factor table from the computer and will display the first K-Factor on the top row. The information row displays the K-Factor table entry position (1 through 5) for the volume unit shown. Press Rate to cycle the decimal point position.

  • Page 27: Percent Adjust

    OPERATION CONFIGURATION (Field Calibration Mode) Percent Adjust (Correction Factor) Percent adjust method is a field calibration method by which the user will enter a percentage amount to adjust K-Factor values in the factory programmed K-Factor table. Once the percentage is input by the user, the software will apply this percentage adjustment to all calculated and displayed values.

  • Page 28: Dispense Display

    OPERATION CONFIGURATION (Field Calibration Mode) Dispense Display Dispense/Display is a field calibration method by which a known volume of fluid is dispensed and the software will keep track of the pulse count during the dispense operation. The user will then enter the known volume into the display and the software will calculate a K-Factor for the volume dispensed.

  • Page 29: Troubleshooting

    TROUBLESHOOTING Symptom Probable Cause Corrective Action A. INACCURATE 1. Field Calibration not Field calibrate again or select Factory TOTALS / performed properly. Calibration. FLOWRATE. 2. Factory Calibration not Perform a Field Calibration according suitable for liquid being to Field Calibration Section. measured.
  • Page 30 TROUBLESHOOTING (continued) Symptom Probable Cause Corrective Action F. ENTIRE SCREEN 1. Ambient / fluid temperature If readable, display is fine. If a “BLUISH”. is reaching upper heat nuisance, consider Remote Display limits. kit options. G. NO FLOW ON 1. Field Calibration not Field calibrate again or select SCREEN WHEN performed correctly.

  • Page 32: Warranty

    To make a claim against this warranty, or for technical assistance or repair, contact your FLOMEC distributor or contact FLOMEC at one of the locations below. In North or South America contact Outside North or South America contact Great Plains Industries, Inc.

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