Troubleshooting - Iridium 9505A User Manual

18Trouble-kg.fm Page 163 Wednesday, November 3, 2004 9:39 PM

Troubleshooting

This chapter tells you what to do if you experience one of the following
problems:
Problem Solution
• Did you press and hold the
You can't turn the
phone's power
• Check the battery. Is it charged, properly fitted, and
on.
• Check the antenna. Is it fully extended and rotated?
• Did you enter the number in international format? All
• Check the signal strength indicator. If the signal is
You can't make
calls. • Try to register manually.
• Is
• Has a new SIM card been inserted? Check that no
• Check to see if your fixed dialing list is enabled. If so,
• Check to see that your phone is powered on.
• Check the antenna. Is it fully extended and rotated?
• Check the signal strength indicator. If the signal is
You can't receive
calls.
• Check the Call Forwarding and Call Barring settings.
• Check the Ringer setting. If it is off, there is no audible
• Have you included the relevant codes? Press and hold
You can't make
international
calls.
to turn the phone's power on?
are the contacts clean and dry?
Do you have a clear unobstructed view of the sky?
calls made from the Iridium satellite system must be in
international format.
weak, ensure that you have a clear line of sight to the
sky and there are no buildings, trees, etc. around.
Restricted
displayed? Check the Call Barring
setting.
new restrictions have been imposed.
you can only make calls to numbers or prefixes that
are on the list.
Do you have a clear unobstructed view of the sky?
weak, ensure that you have a clear line of sight to the
sky and there are no buildings, trees, etc. around.
ringer.
0
the key to display the international dialing prefix
+
( ) and then enter the appropriate country code
followed by the phone number.
S
key for three seconds
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