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Warranty informa�on contained in this User Guide will describe your limited coverage from ViewSonic Corpora�on, which is also found on our web site at h�p://www.viewsonic.com in English, or in specific languages using the Regional selec�on box in the upper right corner of our website.
Replacing the Remote Control Ba�eries..............10 Ini�al Setup............... 11 Choosing a Loca�on ....................11 Projec�on Dimensions ..................12 16:9 Image on a 16:9 Screen ..................12 X1-4K Pro........................12 X2-4K Pro........................13 16:9 Image on a 4:3 Screen ..................13 X1-4K Pro........................13 X2-4K Pro........................14 Moun�ng the Projector ..................15...
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Opera�on..............24 Turning the Projector On/Off ................24 Star�ng Up the Projector ..................24 First Time Ac�va�on ....................24 Shu�ng Down the Projector................. 26 Selec�ng an Input Source ..................27 Adjus�ng the Projected Image ................28 Adjus�ng the Projector's Height and Projec�on Angle ..........28 Fine-Tuning the Image Size and Clarity ..............
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Appendix ..............59 Specifica�ons ......................59 Projector Dimensions ................... 60 Timing Chart ......................61 Troubleshoo�ng ....................63 Common Problems ....................63 LED Indicator ......................64 Maintenance ......................65 General Precau�ons....................65 Cleaning the Lens ....................65 Cleaning the Case ....................65 Storing the Projector .................... 65 Disclaimer ......................
Introduc�on Package Contents NOTE: The power cord and video cables included in your package may vary depending on your country. Please contact your local reseller for more informa�on.
Lens shi� (up/down) Indicator Light *The lens shi� func�on is only available on specific model. Vent (cold air intake) Vent (cold air intake) Remote IR sensor Projec�on Lens X1-4K Pro Focus Ring Zoom Ring Projec�on Lens X2-4K Pro Controls and Func�ons Descrip�on Toggles the projector between standby mode and Power On.
Connec�on Ports Kensington An�-the� Lock Slot Remote IR sensor AC Power Cord Inlet Security Bar Ceiling Mount Holes Adjuster Foot Port Descrip�on [1] AUDIO OUT Audio signal output socket. [2] RS-232 RS-232 control port. [3] USB 5V/1A (SERVICE) For power supply and service. NOTE: Apple products are not supported.
Remote Control Bu�on Descrip�on Returns to the previous menu, main se�ngs menu or exit the Controls and Func�ons app. • Goes to the homepage of the SMART SYSTEM. • Changes to the SMART SYSTEM source. Increases the projector volume. Decreases the projector volume. Mutes or unmutes the projector volume.
Remote Control Effec�ve Range To ensure proper func�on of the remote control follow the steps below: 1. The remote control must be held at an angle within 30° perpendicular to the projector’s IR remote control sensor(s). 2. The distance between the remote control and the sensor(s) should not exceed 8 m (26 �.) NOTE: Refer to the illustra�on for the loca�on of the infrared (IR) remote control...
Replacing the Remote Control Ba�eries 1. Remove the battery cover from the rear of the remote control by pressing the finger grip and sliding it down. Remove any exis�ng ba�eries (if necessary) and install two AAA ba�eries. NOTE: Observe the ba�ery’s polari�es as indicated. Replace the ba�ery cover by aligning it with the base and pushing it back into posi�on.
Ini�al Setup This sec�on provides detailed instruc�ons for se�ng up your projector. Choosing a Loca�on Personal preference and room layout will decide the installa�on loca�on. Consider the following: • Size and Posi�on of your screen. • Loca�on of a suitable power outlet. •...
(down/up) Lens shi� (up/down) NOTE: (e) = Screen (f) = Center of Lens The Lens shi� func�on is only available on X1-4K Pro. • 16:9 Image on a 16:9 Screen X1-4K Pro (a) Screen (b) Projec�on Distance (c) Image (d) Ver�cal Offset...
If you buy a third-party mount, please use the correct screw size. Screw size can vary depending on the thickness of the moun�ng plate. 1. To ensure the most secure installa�on, please use a ViewSonic® wall or ceiling mount. 2. Ensure the screws used to a�ach a mount to the projector meet the following specifica�ons:...
Preven�ng Unauthorized Use The projector has several built-in security features to prevent the�, access, or accidental se�ng changes. Using the Security Slot To help prevent the projector from being stolen, use a security slot locking device to secure the projector to a fixed object. Below is an example of se�ng up a security slot locking device: NOTE: The security slot can also be used as a safety anchor if the projector is...
Using the Password Func�on To help prevent unauthorized access or use, the projector offers a password security op�on. The password can be set through the On-Screen Display (OSD) Menu. NOTE: Make note of your password, and keep it in a safe place. Se�ng a Password Press MENU or to open the OSD Menu and go to:...
Changing the Password 1. Press MENU or to open the OSD Menu and go to: SYSTEM > Security Set�ngs > Change Password. 2. Press ENTER/OK, the message, ‘INPUT CURRENT PASSWORD’ will appear. 3. Enter the old password. ͫ If the password is correct, the message, ‘INPUT NEW PASSWORD’ will appear.
Forge�ng the Password If the password func�on is ac�vated, you will be asked to enter the six-digit password every �me you turn on the projector. If you enter the wrong password, the password error message, as pictured to the right, will appear for 5 seconds, and the message ‘INPUT PASSWORD’...
Locking the Control Keys With the control keys on the projector locked, you can prevent your se�ngs from being changed accidentally (by children, for example). NOTE: When the Panel Key Lock is On, no control keys on the projector will operate except Power.
Making Connec�ons This sec�on guides you on how to connect the projector with other equipment. Connec�ng to Power 1. Connect the power cord to the AC IN jack at the rear of the projector. 2. Plug the power cord into a power outlet. NOTE: When installing the projector, incorporate a readily accessible disconnect device in the fixed wiring, or connect the power plug to an easily accessible...
Connec�ng to Video/Computer Sources HDMI Connec�on Connect one end of an HDMI cable to the HDMI port of your video/computer device. Then connect the other end of the cable to the HDMI port of your projector. USB C Connec�on Connect one end of an USB C cable to the USB C port of your video/computer device.
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The connec�on illustra�ons below are for reference only. The connec�ng jacks available on the projector vary with each projector model. Some cables may not be included with the projector. They are commercially available from electronics stores.
Opera�on Turning the Projector On/Off Star�ng Up the Projector 1. Press the Power button to turn on the projector. 2. The light source will light up, and a “Power On/Off Ring Tone” will play. 3. The Power Indicator Light stays green when the projector is On.
Shu�ng Down the Projector 1. Press the Power button and a confirma�on message will appear to prompt you to press the Power button a second �me. Addi�onally you can press any other button to cancel. NOTE: If you do not respond in a few seconds a�er the first press, the message will disappear.
Selec�ng an Input Source The projector can be connected to mul�ple devices at the same �me. However, it can only display one full screen at a �me. If you want the projector to automa�cally search for the input source, ensure the Quick Auto Search func�on in the SYSTEM menu is On.
Adjus�ng the Projected Image Adjus�ng the Projector's Height and Projec�on Angle The projector is equipped with one (1) adjuster foot. Adjus�ng the foot will change the projector’s height and the ver�cal projec�on angle. Carefully adjust the foot to fine tune the projected image’s posi�on. Fine-Tuning the Image Size and Clarity To adjust the projected image to the size that you need, rotate the Zoom Ring.
Correc�ng Keystone Keystoning refers to the situa�on where the projected image becomes a trapezoid due to angled projec�on. To correct this, besides adjus�ng the height of the projector, you may also: 1. Use the Le�/ Right/ Up/ Down keys on the projector or remote control to display the keystone page (when the input source is not SMART SYSTEM).
Adjus�ng 4 corners You can manually adjusts the shape and size of an image that is unevenly rectangular on all sides. 1. To display the Corner Adj. page, you can do one of the followings: (when the input source • Press ENTER/OK is not SMART SYSTEM) •...
Menu Func�ons This sec�on will introduce the On-Screen Display (OSD) Menu and its op�ons. General On-Screen Display (OSD) Menu Opera�on NOTE: The OSD screenshots in this manual are for reference only and may differ from the actual design. Some of the following OSD settings may not be available. Please refer to the actual OSD of your projector.
On-Screen Display (OSD) Menu Tree Main Menu Sub-menu Menu Op�on DISPLAY Aspect Ra�o Auto 16:9 16:10 21:9 2.35:1 Na�ve Keystone Auto V Keystone Off/On Manual Ver�cal Horizontal Rota�on Corner Adj. Top-Right Top-Le� Bo�om-Right Bo�om-Le� Warping Enable Off/On Control Method RS232 Warping Adj.
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Main Menu Sub-menu Menu Op�on IMAGE Color Mode Brightest Gaming Movie Golf Low Blue Light User Brightness 0~100 Contrast -50~50 Color Temp. 9300K/7500K/6500K Red Gain 0~100 Green Gain 0~100 Blue Gain 0~100 Red Offset -50~+50 Green Offset -50~+50 Blue Offset -50~+50 Advanced Color...
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Main Menu Sub-menu Menu Op�on Auto Power On Signal Disable/Enable POWER MANAGEMENT Disable/Enable Direct Power On Disable/Enable Smart Energy Auto Power Off Disable/10 min/20 min/30 min Sleep Timer Disable/30 min/1 hr/2hr/3 hr/4 hr/ 8 hr/12 hr Power Saving Disable/Enable Power On Source Disable/HDMI 1/HDMI 2/USB C...
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1~240 m Timer Display Always/1 min/2 min/3 min/Never Timer Posi�on Top-Le�/Bo�om-Le�/ Top-Right/Bottom-Right Timer Coun�ng Direc�on Count Down/Count Up Sound Reminder Off/On Start Coun�ng/Off Pa�ern Test Card Blank Timer Disable/5 min/10 min/15 min/20 min/25 min/30 min Message Splash Screen Black Blue ViewSonic...
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Main Menu Sub-menu Menu Op�on HDR/HLG Auto/SDR ADVANCED EOTF Low/Mid/High 3D Se�ngs 3D Format Auto Frame Sequen�al Frame Packing Top-Bo�om Side-by-Side 3D Sync Invert Disable/Invert Save 3D Se�ngs Yes/No HDMI Se�ngs HDMI Format Auto/RGB/YUV HDMI Range Auto/Enhanced/ Normal Ultra Fast Input Inac�ve Ac�ve Light Source Se�ngs Light Source Mode...
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Main Menu Sub-menu Menu Op�on Language Mul�-Language OSD Selec�on SYSTEM Projector Posi�on Front Table Rear Table Rear Ceiling Front Ceiling Menu Se�ngs Menu Display Time 5 sec/10 sec/15 sec/20 sec/25 sec/30 sec Menu Posi�on Center/Top-Le�/ Top-Right/ Bo�om-Le�/ Bo�om-Right High Al�tude Mode Quick Auto Search Security Se�ngs Change Password...
DISPLAY Menu 1. Press the MENU or button to display the On-Screen Display (OSD) Menu. 2. Press to select the DISPLAY menu. Then press ENTER/OK or use access the DISPLAY menu. 3. Press to select the menu op�on. Then press ENTER/OK to display its sub- menu, or press...
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Menu Op�on Descrip�on Aspect Ra�o Auto Scales an image propor�onally to fit the projector’s na�ve resolu�on in its horizontal width. This is suitable for the incoming image which is neither in 4:3 nor 16:9 and you want to make most use of the screen without altering the image’s aspect ra�o.
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Menu Op�on Descrip�on Warping The func�on is to configure the geometric distor�on of the projector’s images when the images are projected onto screens which have a kind of uneven surface such as a cylinder, a spherical shape, etc. Enable Keystone and Corner Adj. will not be available when Warping is enabled.
IMAGE Menu 1. Press the MENU or button to display the On-Screen Display (OSD) Menu. 2. Press to select the IMAGE menu. Then press ENTER/OK or use access the IMAGE menu. 3. Press to select the menu op�on. Then press ENTER/OK to display its sub- menu, or press...
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Menu Op�on Descrip�on Color Mode Brightest Maximizes the brightness of the projected image. This mode is suitable for environments where extra-high brightness is required, such as using the projector in well lit rooms. Op�mized for viewing sports in well-lit environments. Gaming Suitable for playing video games in a bright living room.
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Menu Op�on Descrip�on Color Temp. There are several preset color temperature se�ngs (9300K, 7500K, 6500K) available. The available se�ngs may vary according to the personal preferences. To set a custom color temperature, you can further adjust the following items: Red Gain/Green Gain/Blue Gain Adjusts the Contrast levels of Red, Green, and Blue.
POWER MANAGEMENT Menu 1. Press the MENU or button to display the On-Screen Display (OSD) Menu. 2. Press to select the POWER MANAGEMENT menu. Then press ENTER/OK or to access the POWER MANAGEMENT menu. 3. Press to select the menu op�on. Then press ENTER/OK to display its sub- menu, or press...
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Menu Op�on Descrip�on Auto Power On Signal Selec�ng HDMI allows the projector to turn on automa�cally once the HDMI/USB C signal is fed through the HDMI/USB C cable. This projector supports CEC (Consumer Electronics Control) func�on for synchronized power on/off opera�on via HDMI connec�on.
BASIC Menu 1. Press the MENU or button to display the On-Screen Display (OSD) Menu. 2. Press to select the BASIC menu. Then press ENTER/OK or use access the BASIC menu. 3. Press to select the menu op�on. Then press ENTER/OK to display its sub- menu, or press...
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Menu Op�on Descrip�on Audio Se�ngs Audio Mode Select a preferred audio mode to suit your audio content. Mute Select to temporarily turn off the projector’s internal speaker or the volume being output from the audio output jack. Audio Volume Adjusts the volume level of the projector’s internal speaker or the volume being output from the audio output jack.
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Menu Op�on Descrip�on Presenta�on Timer Presenta�on �mer can indicate the presenta�on �me on the screen to help you achieve be�er �me management when giving presenta�ons. Timer Period Sets the �me period. If the �mer is already on, the �mer will restart whenever the Timer Period is reset.
ADVANCED Menu 1. Press the MENU or button to display the On-Screen Display (OSD) Menu. 2. Press to select the ADVANCED menu. Then press ENTER/OK or use access the ADVANCED menu. 3. Press to select the menu op�on. Then press ENTER/OK to display its sub- menu, or press...
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Menu Op�on Descrip�on HDR/HLG The projector supports HDR imaging sources. It can automa�cally detect the dynamic range of the source, and op�mize image gamma and color se�ngs to reproduce contents under wide range of light condi�ons. You also select SDR. EOTF The projector can automa�cally adjust the brightness levels of your image according to the input source.
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Menu Op�on Descrip�on HDMI Se�ngs HDMI Format Select a suitable color space according to the color space se�ng of the output device connected. ͫ Auto: Sets the projector to detect the color space setting of the input signal automa�cally. ͫ RGB: Sets the color space as RGB. ͫ...
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Menu Op�on Descrip�on Light Source Se�ngs Light Source Mode ͫ Normal: Provides full light source brightness. ͫ Eco: Reduces light source power consump�on by 40% and lowers brightness to extend the light source life and decreases the fan noise. ͫ Dynamic Black 1: Reduces light source power consump�on by up to 70% depending on the content brightness level.
SYSTEM Menu 1. Press the MENU or button to display the On-Screen Display (OSD) Menu. 2. Press to select the SYSTEM menu. Then press ENTER/OK or use access the SYSTEM menu. 3. Press to select the menu op�on. Then press ENTER/OK to display its sub- menu, or press...
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Menu Op�on Descrip�on Language Sets the language for the On-Screen Display (OSD) Menu. Projector Posi�on Selects a proper posi�on for the projector. Menu Se�ngs Menu Display Time Sets the length of �me the OSD Menu will remain ac�ve a�er your last interac�on. Menu Posi�on Sets the OSD Menu’s posi�on.
INFORMATION Menu 1. Press the MENU or button to display the On-Screen Display (OSD) Menu. 2. Press to select the INFORMATION menu and display its contents. Menu Op�on Descrip�on Source Shows the current input source. Color Mode Shows the selected mode in the IMAGE menu. Resolu�on Shows the na�ve resolu�on of the input source.
Smart System This sec�on will introduce the Smart System. Home Screen The Home Screen is displayed every �me you start the projector. To navigate the Home Screen, simply use the direc�onal bu�ons on the remote control. You can return to the main Home Screen at any �me by pressing the Home bu�on on the remote control, regardless of what page you are on.
Connect Bluetooth Speaker You can connect Bluetooth devices, like headphones or soundbar, to your Smart System. You can only connect one audio device at a �me. 1. From the Smart System home screen, in the top right, go to the profile picture or ini�al and select Set�ngs.
For iOS: iOS devices need to use third-party apps for this. e.g.: AirScreen, AirDroidCast TV. NOTE: The Screen Mirroring func�on is only available when the input source is Smart System. It is not available for the HDMI/USB C source. Check for system updates 1.
X1-4K Pro: 3.68 ± 0.2 kg (8.11 ± 0.44 lbs) X2-4K Pro: 3.74 ± 0.2 kg (8.25 ± 0.44 lbs) Power 250 W (Typical) consump�on < 0.5W (Standby) Please use the power adapter from ViewSonic® or an authorized source only. The test condi�on follows EEI standards.
Troubleshoo�ng Common Problems This sec�on describes some common problems that you may experience when using the projector. Problem Possible Solu�ons The projector does not turn on • Ensure the power cord is properly attached to the projector and to the power outlet. •...
LED Indicator Light Status and Descrip�on Orange Stand-by mode Green Flashing Powering up Green Normal opera�on Downloading Orange Flashing Burn in off Red Flashing once per second Fan error Red Flashing once per 3 seconds Thermal and temperature error Green & Red Flashing alternately Light source error...
• ViewSonic® does not recommend the use of any ammonia or alcohol-based cleaners on the lens or case. Some chemical cleaners have been reported to damage the lens and/or case of the projector. • ViewSonic® will not be liable for damage resul�ng from use of any ammonia or alcohol-based cleaners.
Regulatory and Service Informa�on Compliance Informa�on This sec�on addresses all connected requirements and statements regarding regula�ons. Confirmed corresponding applica�ons shall refer to nameplate labels and relevant markings on the unit. FCC Compliance Statement This device complies with part 15 of FCC Rules. Opera�on is subject to the following two condi�ons: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired opera�on.
CE Conformity for European Countries The device complies with the EMC Direc�ve 2014/30/EU and Low Voltage Direc�ve 2014/35/EU. Ecodesign Direc�ve 2009/125/EC. The following informa�on is only for EU-member states: The mark shown to the right is in compliance with the Waste Electrical and Electronic Equipment Direc�ve 2012/19/EU (WEEE).
Declara�on of RoHS2 Compliance This product has been designed and manufactured in compliance with Direc�ve 2011/65/EU of the European Parliament and the Council on restric�on of the use of certain hazardous substances in electrical and electronic equipment (RoHS2 Direc�ve) and is deemed to comply with the maximum concentra�on values issued by the European Technical Adapta�on Committee (TAC) as shown below: Proposed Maximum Substance...
Schedule 2 of the Rule. Product Disposal at End of Product Life ViewSonic® respects the environment and is committed to working and living green. Thank you for being part of Smarter, Greener Compu�ng. Please visit the ViewSonic®...
Microso�, Windows, and the Windows logo are registered trademarks of Microso� Corpora�on in the United States and other countries. ViewSonic® and the three birds logo are registered trademarks of ViewSonic® Corpora�on. VESA is a registered trademark of the Video Electronics Standards Associa�on.
For technical support or product service, see the table below or contact your reseller. NOTE: You will need the product’s serial number. Country/ Region Website Country/ Region Website Asia Pacific & Africa Australia www.viewsonic.com/au/ Bangladesh www.viewsonic.com/bd/ 中国 (China) 香港 (繁體中文) www.viewsonic.com.cn www.viewsonic.com/hk/ Hong Kong (English) www.viewsonic.com/hk-en/ India www.viewsonic.com/in/...
If a product proves to be defec�ve in material or workmanship during the warranty period, ViewSonic® will, at its sole op�on, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components.
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(e) the serial number of the product. 3. Take or ship the product, freight prepaid, in the original container to an authorized ViewSonic® service center or ViewSonic®. 4. For addi�onal informa�on or the name of the nearest ViewSonic® service center, contact ViewSonic®. Limita�on of implied warran�es: There are no warran�es, express or implied, which extend beyond the descrip�on...
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Exclusion of damages: ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for: 1. Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of �me, loss of profits, loss of business opportunity, loss of goodwill, interference with business rela�onships,...
If a product proves to be defec�ve in material or workmanship during the warranty period, ViewSonic® will, at its sole op�on, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components &...
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Exclusion of damages: ViewSonic®’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for: 1. Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of �me, loss of profits, loss of...
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Name, address, of manufacturer and importers: México, Av. de la Palma #8 Piso 2 Despacho 203, Corpora�vo Interpalmas, Col. San Fernando Huixquilucan, Estado de México Tel: (55) 3605-1099 http://www.viewsonic.com/la/soporte/index.htm NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004 Hermosillo: Villahermosa: Distribuciones y Servicios Computacionales SA de CV.
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