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Warranty information contained in this User Guide will describe your limited coverage from ViewSonic Corporation, which is also found on our web site at http://www.viewsonic.com in English, or in specific languages using the Regional selection box in the upper right corner of our website.
Replacing the Remote Control Batteries ..............10 Initial Setup ............... 11 Choosing a Location ....................11 Projection Dimensions ..................12 16:9 Image on a 16:9 Screen ..................12 X1-4K Pro........................12 X2-4K Pro........................13 16:9 Image on a 4:3 Screen ..................13 X1-4K Pro........................13 X2-4K Pro........................14 Mounting the Projector ..................15...
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Operation ..............24 Turning the Projector On/Off ................24 Starting Up the Projector ..................24 First Time Activation ....................24 Shutting Down the Projector ................. 26 Selecting an Input Source ..................27 Adjusting the Projected Image ................28 Adjusting the Projector's Height and Projection Angle ..........28 Fine-Tuning the Image Size and Clarity ..............
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Appendix ..............59 Specifications ......................59 Projector Dimensions .................... 60 Timing Chart ......................61 Troubleshooting ....................63 Common Problems ....................63 LED Indicator ......................64 Maintenance......................65 General Precautions ....................65 Cleaning the Lens ....................65 Cleaning the Case ....................65 Storing the Projector ..................... 65 Disclaimer ......................
Introduction Package Contents NOTE: The power cord and video cables included in your package may vary depending on your country. Please contact your local reseller for more information.
Lens shift (up/down) Indicator Light *The lens shift function is only available on specific model. Vent (cold air intake) Vent (cold air intake) Remote IR sensor Projection Lens X1-4K Pro Focus Ring Zoom Ring Projection Lens X2-4K Pro Controls and Functions Description Toggles the projector between standby mode and Power On.
Connection Ports Kensington Anti-theft Lock Slot Remote IR sensor AC Power Cord Inlet Security Bar Ceiling Mount Holes Adjuster Foot Port Description [1] AUDIO OUT Audio signal output socket. [2] RS-232 RS-232 control port. [3] USB 5V/1A (SERVICE) For power supply and service. NOTE: Apple products are not supported.
Remote Control Button Description Returns to the previous menu, main settings menu or exit the Controls and Functions app. • Goes to the homepage of the SMART SYSTEM. • Changes to the SMART SYSTEM source. Increases the projector volume. Decreases the projector volume. Mutes or unmutes the projector volume.
Remote Control Effective Range To ensure proper function of the remote control follow the steps below: 1. The remote control must be held at an angle within 30° perpendicular to the projector’s IR remote control sensor(s). 2. The distance between the remote control and the sensor(s) should not exceed 8 m (26 ft.) NOTE: Refer to the illustration for the location of the infrared (IR) remote control...
Replacing the Remote Control Batteries 1. Remove the battery cover from the rear of the remote control by pressing the finger grip and sliding it down. Remove any existing batteries (if necessary) and install two AAA batteries. NOTE: Observe the battery’s polarities as indicated. Replace the battery cover by aligning it with the base and pushing it back into position.
Initial Setup This section provides detailed instructions for setting up your projector. Choosing a Location Personal preference and room layout will decide the installation location. Consider the following: • Size and Position of your screen. • Location of a suitable power outlet. •...
(down/up) Lens shift (up/down) NOTE: (e) = Screen (f) = Center of Lens The Lens shift function is only available on X1-4K Pro. • 16:9 Image on a 16:9 Screen X1-4K Pro (a) Screen (b) Projection Distance (c) Image (d) Vertical Offset...
If you buy a third-party mount, please use the correct screw size. Screw size can vary depending on the thickness of the mounting plate. 1. To ensure the most secure installation, please use a ViewSonic® wall or ceiling mount. 2. Ensure the screws used to attach a mount to the projector meet the following specifications: •...
Preventing Unauthorized Use The projector has several built-in security features to prevent theft, access, or accidental setting changes. Using the Security Slot To help prevent the projector from being stolen, use a security slot locking device to secure the projector to a fixed object. Below is an example of setting up a security slot locking device: NOTE: The security slot can also be used as a safety anchor if the projector is...
Using the Password Function To help prevent unauthorized access or use, the projector offers a password security option. The password can be set through the On-Screen Display (OSD) Menu. NOTE: Make note of your password, and keep it in a safe place. Setting a Password SYSTEM Press MENU or...
Changing the Password 1. Press MENU or to open the OSD Menu and go to: SYSTEM > Security Settings > Change Password. 2. Press ENTER/OK, the message, ‘INPUT CURRENT PASSWORD’ will appear. 3. Enter the old password. ͫ If the password is correct, the message, ‘INPUT NEW PASSWORD’ will appear.
Forgetting the Password If the password function is activated, you will be asked to enter the six-digit password every time you turn on the projector. If you enter the wrong password, the password error message, as pictured to the right, will appear for 5 seconds, and the message ‘INPUT PASSWORD’...
Locking the Control Keys With the control keys on the projector locked, you can prevent your settings from being changed accidentally (by children, for example). NOTE: When the Panel Key Lock is On, no control keys on the projector will operate except Power.
Making Connections This section guides you on how to connect the projector with other equipment. Connecting to Power 1. Connect the power cord to the AC IN jack at the rear of the projector. 2. Plug the power cord into a power outlet. NOTE: When installing the projector, incorporate a readily accessible disconnect device in the fixed wiring, or connect the power plug to an easily accessible...
Connecting to Video/Computer Sources HDMI Connection Connect one end of an HDMI cable to the HDMI port of your video/computer device. Then connect the other end of the cable to the HDMI port of your projector. USB C Connection Connect one end of an USB C cable to the USB C port of your video/computer device.
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The connection illustrations below are for reference only. The connecting jacks available on the projector vary with each projector model. Some cables may not be included with the projector. They are commercially available from electronics stores.
Operation Turning the Projector On/Off Starting Up the Projector 1. Press the Power button to turn on the projector. 2. The light source will light up, and a “Power On/Off Ring Tone” will play. 3. The Power Indicator Light stays green when the projector is On.
Shutting Down the Projector 1. Press the Power button and a confirmation message will appear to prompt you to press the Power button a second time. Additionally you can press any other button to cancel. NOTE: If you do not respond in a few seconds after the first press, the message will disappear.
Selecting an Input Source The projector can be connected to multiple devices at the same time. However, it can only display one full screen at a time. If you want the projector to automatically search for the input source, ensure the Quick Auto Search function in the SYSTEM menu is On.
Adjusting the Projected Image Adjusting the Projector's Height and Projection Angle The projector is equipped with one (1) adjuster foot. Adjusting the foot will change the projector’s height and the vertical projection angle. Carefully adjust the foot to fine tune the projected image’s position. Fine-Tuning the Image Size and Clarity To adjust the projected image to the size that you need, rotate the Zoom Ring.
Correcting Keystone Keystoning refers to the situation where the projected image becomes a trapezoid due to angled projection. To correct this, besides adjusting the height of the projector, you may also: 1. Use the Left/ Right/ Up/ Down keys on the projector or remote control to display the keystone page (when the input source is not SMART SYSTEM).
Adjusting 4 corners You can manually adjusts the shape and size of an image that is unevenly rectangular on all sides. 1. To display the Corner Adj. page, you can do one of the followings: (when the input source • Press ENTER/OK is not SMART SYSTEM) •...
Menu Functions This section will introduce the On-Screen Display (OSD) Menu and its options. General On-Screen Display (OSD) Menu Operation NOTE: The OSD screenshots in this manual are for reference only and may differ from the actual design. Some of the following OSD settings may not be available. Please refer to the actual OSD of your projector.
On-Screen Display (OSD) Menu Tree Main Menu Sub-menu Menu Option DISPLAY Aspect Ratio Auto 16:9 16:10 21:9 2.35:1 Native Keystone Auto V Keystone Off/On Manual Vertical Horizontal Rotation Corner Adj. Top-Right Top-Left Bottom-Right Bottom-Left Warping Enable Off/On Control Method RS232 Warping Adj.
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Main Menu Sub-menu Menu Option IMAGE Color Mode Brightest Gaming Movie Golf Low Blue Light User Brightness 0~100 Contrast -50~50 Color Temp. 9300K/7500K/6500K Red Gain 0~100 Green Gain 0~100 Blue Gain 0~100 Red Offset -50~+50 Green Offset -50~+50 Blue Offset -50~+50 Advanced Color...
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Main Menu Sub-menu Menu Option POWER Auto Power On Signal Disable/Enable MANAGEMENT Disable/Enable Direct Power On Disable/Enable Smart Energy Auto Power Off Disable/10 min/20 min/30 min Sleep Timer Disable/30 min/1 hr/2hr/3 hr/4 hr/ 8 hr/12 hr Power Saving Disable/Enable Power On Source Disable/HDMI 1/HDMI 2/USB C...
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1~240 m Timer Display Always/1 min/2 min/3 min/Never Timer Position Top-Left/Bottom-Left/ Top-Right/Bottom-Right Timer Counting Direction Count Down/Count Up Sound Reminder Off/On Start Counting/Off Pattern Test Card Blank Timer Disable/5 min/10 min/15 min/20 min/25 min/30 min Message Splash Screen Black Blue ViewSonic...
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Main Menu Sub-menu Menu Option ADVANCED HDR/HLG Auto/SDR EOTF Low/Mid/High 3D Settings 3D Format Auto Frame Sequential Frame Packing Top-Bottom Side-by-Side 3D Sync Invert Disable/Invert Save 3D Settings Yes/No HDMI Settings HDMI Format Auto/RGB/YUV HDMI Range Auto/Enhanced/ Normal Ultra Fast Input Inactive Active Light Source Settings Light Source Mode...
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Main Menu Sub-menu Menu Option SYSTEM Language Multi-Language OSD Selection Projector Position Front Table Rear Table Rear Ceiling Front Ceiling Menu Settings Menu Display Time 5 sec/10 sec/15 sec/20 sec/25 sec/30 sec Menu Position Center/Top-Left/ Top-Right/ Bottom-Left/ Bottom-Right High Altitude Mode Quick Auto Search Security Settings Change Password...
DISPLAY Menu 1. Press the MENU or button to display the On-Screen Display (OSD) Menu. 2. Press to select the DISPLAY menu. Then press ENTER/OK or use access the DISPLAY menu. 3. Press to select the menu option. Then press ENTER/OK to display its sub- menu, or press...
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Menu Option Description Aspect Ratio Auto Scales an image proportionally to fit the projector’s native resolution in its horizontal width. This is suitable for the incoming image which is neither in 4:3 nor 16:9 and you want to make most use of the screen without altering the image’s aspect ratio.
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Menu Option Description Warping The function is to configure the geometric distortion of the projector’s images when the images are projected onto screens which have a kind of uneven surface such as a cylinder, a spherical shape, etc. Enable Keystone and Corner Adj. will not be available when Warping is enabled.
IMAGE Menu 1. Press the MENU or button to display the On-Screen Display (OSD) Menu. 2. Press to select the IMAGE menu. Then press ENTER/OK or use access the IMAGE menu. 3. Press ENTER/OK to select the menu option. Then press to display its sub- menu, or press to adjust/select the setting.
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Menu Option Description Color Mode Brightest Maximizes the brightness of the projected image. This mode is suitable for environments where extra-high brightness is required, such as using the projector in well lit rooms. Optimized for viewing sports in well-lit environments. Gaming Suitable for playing video games in a bright living room.
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Menu Option Description Color Temp. There are several preset color temperature settings (9300K, 7500K, 6500K) available. The available settings may vary according to the personal preferences. To set a custom color temperature, you can further adjust the following items: Red Gain/Green Gain/Blue Gain Adjusts the Contrast levels of Red, Green, and Blue.
POWER MANAGEMENT Menu 1. Press the MENU or button to display the On-Screen Display (OSD) Menu. 2. Press to select the POWER MANAGEMENT menu. Then press ENTER/OK or to access the POWER MANAGEMENT menu. 3. Press to select the menu option. Then press ENTER/OK to display its sub- menu, or press...
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Menu Option Description Auto Power On Signal Selecting HDMI allows the projector to turn on automatically once the HDMI/USB C signal is fed through the HDMI/USB C cable. This projector supports CEC (Consumer Electronics Control) function for synchronized power on/off operation via HDMI connection.
BASIC Menu 1. Press the MENU or button to display the On-Screen Display (OSD) Menu. 2. Press to select the BASIC menu. Then press ENTER/OK or use access the BASIC menu. 3. Press to select the menu option. Then press ENTER/OK to display its sub- menu, or press...
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Menu Option Description Audio Settings Audio Mode Select a preferred audio mode to suit your audio content. Mute Select to temporarily turn off the projector’s internal speaker or the volume being output from the audio output jack. Audio Volume Adjusts the volume level of the projector’s internal speaker or the volume being output from the audio output jack.
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Menu Option Description Presentation Timer Presentation timer can indicate the presentation time on the screen to help you achieve better time management when giving presentations. Timer Period Sets the time period. If the timer is already on, the timer will restart whenever the Timer Period is reset.
ADVANCED Menu 1. Press the MENU or button to display the On-Screen Display (OSD) Menu. 2. Press to select the ADVANCED menu. Then press ENTER/OK or use access the ADVANCED menu. 3. Press to select the menu option. Then press ENTER/OK to display its sub- menu, or press...
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Menu Option Description HDR/HLG The projector supports HDR imaging sources. It can automatically detect the dynamic range of the source, and optimize image gamma and color settings to reproduce contents under wide range of light conditions. You also select SDR. EOTF The projector can automatically adjust the brightness levels of your image according to the input source.
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Menu Option Description HDMI Settings HDMI Format Select a suitable color space according to the color space setting of the output device connected. ͫ Auto: Sets the projector to detect the color space setting of the input signal automatically. ͫ RGB: Sets the color space as RGB. ͫ...
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Menu Option Description Light Source Settings Light Source Mode ͫ Normal: Provides full light source brightness. ͫ Eco: Reduces light source power consumption by 40% and lowers brightness to extend the light source life and decreases the fan noise. ͫ Dynamic Black 1: Reduces light source power consumption by up to 70% depending on the content brightness level.
SYSTEM Menu 1. Press the MENU or button to display the On-Screen Display (OSD) Menu. 2. Press to select the SYSTEM menu. Then press ENTER/OK or use access the SYSTEM menu. 3. Press to select the menu option. Then press ENTER/OK to display its sub- menu, or press...
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Menu Option Description Language Sets the language for the On-Screen Display (OSD) Menu. Projector Position Selects a proper position for the projector. Menu Settings Menu Display Time Sets the length of time the OSD Menu will remain active after your last interaction. Menu Position Sets the OSD Menu’s position.
INFORMATION Menu 1. Press the MENU or button to display the On-Screen Display (OSD) Menu. 2. Press to select the INFORMATION menu and display its contents. Menu Option Description Source Shows the current input source. Color Mode Shows the selected mode in the IMAGE menu. Resolution Shows the native resolution of the input source.
Smart System This section will introduce the Smart System. Home Screen The Home Screen is displayed every time you start the projector. To navigate the Home Screen, simply use the directional buttons on the remote control. You can return to the main Home Screen at any time by pressing the Home button on the remote control, regardless of what page you are on.
Connect Bluetooth Speaker You can connect Bluetooth devices, like headphones or soundbar, to your Smart System. You can only connect one audio device at a time. 1. From the Smart System home screen, in the top right, go to the profile picture or initial and select Settings.
For iOS: iOS devices need to use third-party apps for this. e.g.: AirScreen, AirDroidCast TV. NOTE: The Screen Mirroring function is only available when the input source is Smart System. It is not available for the HDMI/USB C source. Check for system updates 1.
X1-4K Pro: 3.68 ± 0.2 kg (8.11 ± 0.44 lbs) X2-4K Pro: 3.74 ± 0.2 kg (8.25 ± 0.44 lbs) Power 250 W (Typical) consumption < 0.5W (Standby) Please use the power adapter from ViewSonic® or an authorized source only. The test condition follows EEI standards.
Timing Chart HDMI/USB C (PC) Signal Resolution (dots) Aspect ratio Refresh rate (Hz) 640 x 480 60/72/75 SVGA 800 x 600 60/72/75/120 1024 x 768 60/70/75/120 1152 x 864 1280x 720 16:9 60/120 WXGA 1280 x 768 15:9 1280 x 800 16:10 60/75/120 1366 x 768...
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HDMI/USB C (Video) Signal Resolution (dots) Aspect ratio Refresh rate (Hz) SDTV (576i) 720 x 576 4:3/16:9 3D (HDMI signal included) Signal Resolution (dots) Aspect ratio Refresh rate (Hz) Signal Resolution (dots) Aspect Ratio Refresh Rate (Hz) SVGA 800 x 600 60*/120** 1024 x 768 60*/120**...
Troubleshooting Common Problems This section describes some common problems that you may experience when using the projector. Problem Possible Solutions The projector does not turn on • Ensure the power cord is properly attached to the projector and to the power outlet. •...
LED Indicator Light Status and Description Orange Stand-by mode Green Flashing Powering up Green Normal operation Downloading Orange Flashing Burn in off Red Flashing once per second Fan error Red Flashing once per 3 seconds Thermal and temperature error Green & Red Flashing alternately Light source error...
• ViewSonic® does not recommend the use of any ammonia or alcohol-based cleaners on the lens or case. Some chemical cleaners have been reported to damage the lens and/or case of the projector. • ViewSonic® will not be liable for damage resulting from use of any ammonia or alcohol-based cleaners.
Regulatory and Service Information Compliance Information This section addresses all connected requirements and statements regarding regulations. Confirmed corresponding applications shall refer to nameplate labels and relevant markings on the unit. FCC Compliance Statement This device complies with part 15 of FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
CE Conformity for European Countries The device complies with the EMC Directive 2014/30/EU and Low Voltage Directive 2014/35/EU. Ecodesign Directive 2009/125/EC. The following information is only for EU-member states: The mark shown to the right is in compliance with the Waste Electrical and Electronic Equipment Directive 2012/19/EU (WEEE).
Declaration of RoHS2 Compliance This product has been designed and manufactured in compliance with Directive 2011/65/EU of the European Parliament and the Council on restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS2 Directive) and is deemed to comply with the maximum concentration values issued by the European Technical Adaptation Committee (TAC) as shown below: Proposed Maximum Substance...
Schedule 2 of the Rule. Product Disposal at End of Product Life ViewSonic® respects the environment and is committed to working and living green. Thank you for being part of Smarter, Greener Computing. Please visit the ViewSonic®...
Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation in the United States and other countries. ViewSonic® and the three birds logo are registered trademarks of ViewSonic® Corporation. VESA is a registered trademark of the Video Electronics Standards Association.
For technical support or product service, see the table below or contact your reseller. NOTE: You will need the product’s serial number. Country/ Region Website Country/ Region Website Asia Pacific & Africa Australia www.viewsonic.com/au/ Bangladesh www.viewsonic.com/bd/ 中国 (China) www.viewsonic.com.cn www.viewsonic.com/hk/ 香港 (繁體中文) Hong Kong (English) www.viewsonic.com/hk-en/ India www.viewsonic.com/in/...
If a product proves to be defective in material or workmanship during the warranty period, ViewSonic® will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components.
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(e) the serial number of the product. 3. Take or ship the product, freight prepaid, in the original container to an authorized ViewSonic® service center or ViewSonic®. 4. For additional information or the name of the nearest ViewSonic® service center, contact ViewSonic®. Limitation of implied warranties:...
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Exclusion of damages: ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for: 1. Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages.
If a product proves to be defective in material or workmanship during the warranty period, ViewSonic® will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components &...
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Exclusion of damages: ViewSonic®’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for: 1. Damage to other property caused by any defects in the product, damages based...
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Name, address, of manufacturer and importers: México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas, Col. San Fernando Huixquilucan, Estado de México Tel: (55) 3605-1099 http://www.viewsonic.com/la/soporte/index.htm NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004 Hermosillo: Villahermosa: Distribuciones y Servicios Computacionales SA de CV.
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