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OCULUS Pentacam Service Manual

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Pentacam/PentacamHR
Service Manual
Version 1.02
Copyright by
SM/70700/0609/e

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Summary of Contents for OCULUS Pentacam

  • Page 1 Pentacam/PentacamHR Service Manual Version 1.02 Copyright by SM/70700/0609/e...

  • Page 2: Foreword

    Service Manual for Pentacam/Pentacam HR Foreword First of all, we want to say thank you for your interest in the OCULUS Pentacam/Pentacam HR. With this instrument, you look to a modern, highly developed product, which has been manufactured and tested according to the highest standards of quality.

  • Page 3: Table Of Contents

    Stand-alone solution with one instrument, Pentacam ............7 2.2.2. Stand-alone solution with two instruments, Keratograph/Pentacam ......... 8 2.2.3. Network solution for one Pentacam and one read-only computer ........8 Removing the covers ........................10 Cleaning of the internal circuit path .................... 12 Output files..........................12 Errors and tests to fix them......................

  • Page 4: General Remarks

    1. General remarks Please read the complete instruction before you do any service on the Pentacam /Pentacam HR The service on the Pentacam unit should be done by a person that has received proper service training in the Oculus factory.

  • Page 5: Oculus Patient Data Management (Version 6.X) Configuration Settings

    Page 5 Service Manual for Pentacam/Pentacam HR 2. Oculus Patient Data Management (Version 6.X) Configuration Settings PC & Software requirements: Pack 2; MS Framework 2.0; Windows Vista Windows 2000, Service Pack 4; MDAC 2.8, (32Bit Versions) MS Framework 2.0; Windows XP, Service 2.1.
  • Page 6 Page 6 Service Manual for Pentacam/Pentacam HR Directories will be selected by the Browse -Function. To insert a folder manually is not possible! Advantage: A directory which does not exist can not be selected. Database: Figure 2; Database settings Different Databases can be loaded as a source. This can be useful in a medical practice with more then one physician.

  • Page 7: Examples

    This path must always be “local” to avoid that other work stations can overwrite this temporary file. Write permission: 1, if the examination software may write data. 0, if not. 2.2. Examples 2.2.1. Stand-alone solution with one instrument, Pentacam Software (Patient-Data-Management) „C:\PENTACAM“. Examination program „C:\PENTACAM“...

  • Page 8: Stand-Alone Solution With Two Instruments, Keratograph/Pentacam

    Contents: File: C:\PENTACAM\PENTACAM.EXE Transfer-folder: C:\PENTACAM\PENTACAM.DAT Write permission: 2.2.3. Network solution for one Pentacam and one read-only computer All PCs must be in a network. 2.2.3.1. Pentacam -PC GO Software (Patient-Data-Management) in “C:\PENTACAM” Examination program in „C:\PENTACAM“ Server path e.g.: „F:\“:...
  • Page 9 Page 9 Service Manual for Pentacam/Pentacam HR Pentacam has to be “Active”: Device parameters: Contents: File: C:\PENTACAM\PENTACAM.EXE Transfer-folder: C:\PENTACAM\PENTACAM.DAT Write permission: 2.2.3.2. Read-only PC (viewer station) GO Software in C:\PENTACAM Examination program in C:\PENTACAM Server path: “F:\” General parameters: Contents:...

  • Page 10: Removing The Covers

    Figure 8, Remove front cover Figure 5, Power connector Switch off the Pentacam. Unplug the power cord from the wall outlet. Unplug the power cord from the Pentacam. Figure 9, Rear cover screw Figure 6, Front cover screw Figure 10, Rear cover Figure 7, Dismount the front cover First move the rear cover backwards.
  • Page 11 Page 11 Service Manual for Pentacam/Pentacam HR Figure 13, Rear shield cover screws Loose the four screws of the rear shield. Fgure 11, Front shield screws Loose the 4 screws of the front shield. Figure 12, Front shield Figure 14, Removing the rear cover Pull the front shield down.

  • Page 12: Cleaning Of The Internal Circuit Path

    Re-assemble the housings in the opposite direction carefully and check its operation Figure 15, Circuit path well. 5. Output files The Pentacam program offers several output are displayed correctly after opening them in ™ files which contain a lot of data and values Microsoft Excel from the patient examinations.

  • Page 13: Errors And Tests To Fix Them

    • Pentacam head has to be switched on for at least one hour • clean the windows on the Pentacam with a paper cloth; please use a local glass cleaner, no acetone or other high proof alcohol Fixation Camera Scheimpflug Camera •...
  • Page 14 Page 14 Service Manual for Pentacam/Pentacam HR Before performing the measurement with the test tool it is essential to control the quality of the Scheimpflug images. If the quality is not sufficient enough the test tool measurement can not performed. Therefore make a measurement before you perform the adjustment and compare it to the...
  • Page 15 • open the patient data management and create a special patient as suggested below: put in the serial number of the Pentacam head and the date you perform this test • start the Pentacam program while having the above patient selected •...
  • Page 16 Page 16 Service Manual for Pentacam/Pentacam HR • press the button "settings" and than "reference measurement" (without pressing F12 these options are not available • the software will guide you now: put in the value for the thickness which is individual and can be found on the back side of the test tool •...
  • Page 17 • adjust the release position while moving the Pentacam – not the test tool!! –make sure that the test tool remains in the adjusted position during the test procedure, evtl. While fixing it with tape...
  • Page 18 • adjust the Pentacam head again until you got the position as mentioned below and start the second scan manually...
  • Page 19 Page 19 Service Manual for Pentacam/Pentacam HR • adjust the Pentacam head again until you got the position as mentioned below and start the third scan manually • Move the Pentacam head to the second test eye (sphere) without moving the test tool; the...
  • Page 20 Page 20 Service Manual for Pentacam/Pentacam HR • Adjust the release position as shown below while moving the Pentacam head and release the measurement manually while pressing the start scan button. • Now the system starts a series of calculation – please do not press any button – it can take some minutes depending on the speed of the connected PC •...
  • Page 21 Page 21 Service Manual for Pentacam/Pentacam HR...

  • Page 22: No Communication With Pentacam

    Pentacam was found. Please refer to Figure 16 Figure 17 Figure 17, Oculus Pentacam Figure 16, Oculus bootloader 9. If yes, the Pentacam should work. If the Pentacam is still not working do to step 13. 10. If not, please go ahead.

  • Page 23: Alignment Error

    Pentacam only. Go back to step 6. b. Check the Pentacam log file in the folder c:\Pentacam which will be created after an error appears. Please sent this file to Oculus so that we may help you with further instructions.

  • Page 24: Right / Left Detection Error

    No reaction in the scan menu while moving the the rails, Pentacam head from left to right and back. The check the boards which are mounted right / left position is not shown in the scan under the x-y-z-base, Please refer to menu too.

  • Page 25: Exchange The Right/Left Detection Boards

    Figure 22, Poti for right/left detection scan program. 13. Rotating the poti to the right hand side 11. Move the Pentacam head from the left to moves the switching point to the right, the right and backwards and check in...

  • Page 26: Exchanging The Internal Cooling Fan

    Service Manual for Pentacam/Pentacam HR 7.5. Exchanging the internal cooling fan Symptom: 3. Switch on the Pentacam and go to the No fan sound is audible or a very noisy sound scan menu. is audible after going to the scan menu 4.

  • Page 27: Rotating Problems

    Page 27 Service Manual for Pentacam/Pentacam HR 7.6. Rotating problems Symptoms: Pentacam moves sometimes fast, sometimes slow. Pentacam decreases or increases rotating speed. Measurement procedure interrupts. Reference process can not be completed. Zero position error appears. Procedure 1. Remove the covers like it is described in chapter 3 Removing the covers, page 10.

  • Page 28: Error Code 90

    “PENTACAM.INI and GO.INI directory Pentacam make resp. GO.XML from the previous renamed installation of the Pentacam software. After this Pentacam directory. 7.8. GFA Runtime Error 002 This error appears only with the old patient error message. Please refer to all of the data management till version 2.73.r19.

  • Page 29: Reason 2, Data And Picture Path Settings Are Incorrect

    Page 29 Service Manual for Pentacam/Pentacam HR 7.8.2. Reason 2, Data and picture path settings are incorrect The path of the data and pictures in the LUS needs. After a double click on the device, eg menu are not correct which means the network...

  • Page 30: Reason 4, Graphic Card Performance

    Page 30 Service Manual for Pentacam/Pentacam HR 7.8.4. Reason 4, Graphic card performance If the image format is very slow the current deleted/renamed first, see . Eventually Figure 30 driver graphic card a new installation of the graphic card or restart downloaded from the manufacturer homepage of the PC is necessary.
  • Page 31 Page 31 Service Manual for Pentacam/Pentacam HR Figure 31, Update of the operating system...

  • Page 32: Application Error 0142

    Page 32 Service Manual for Pentacam/Pentacam HR 7.9. Application error 0142 • • Make a shortcut of the explorer.exe in Minimize the explorer-window into the C:\Windows and put it into the Startup- taskbar, so that the program runs in the...

  • Page 33: Release Creator Software

    • The window shown in is already Figure 34 open and the generated release can now typed in. Of course the Pentacam or USB- license key have to be connected. Figure 33, ReleaseCreatorSoftware Figure 34, Release of optional software modules...

  • Page 34: List Of Illustrations

    Page 34 Service Manual for Pentacam/Pentacam HR 8. List of illustrations 1, P ..............5 IGURE ENTACAM PATIENT DATA MANAGEMENT SETTINGS 2; D ........................6 IGURE ATABASE SETTINGS 3, P ....................6 IGURE ENTACAM EVICE ETTINGS 4; P ....................7...

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