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Table of Contents
Troubleshooting
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Summary of Contents for Gateway Solo 2200
- Page 1 User’s Guide...
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Page 2: Table Of Contents
Swapping modules ............32 External Floppy Drive Adapter ..........33 Hard Disk Drive ............34 Memory ..............35 PC Cards ..............37 Connections ............38 Fast IR port ............38 Gateway Solo™ mini-docking station ..........39 Gateway Solo™ docking station ..........40... - Page 3 Reformatting the Hard Disk Drive ..........73 Troubleshooting ............74 Start up .............. 74 General .............. 75 Frequently asked questions ..........76 Important Information ............78 Calling Gateway 2000 U.S..........79 Calling Gateway 2000 outside the U.S......... 79 Index ..........80...
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Page 4: Legal Notices
In interference to radio communications. However, there is no event will Gateway 2000 be liable for direct, no guarantee that interference will not occur in a indirect, special, incidental, or consequential damages particular installation. - Page 5 Obtain replacement cords at an authorized service by the warranty. Never expose the Gateway Solo 2200 center. The replacement must be of the same type and Multimedia Notebook to rain, snow, or moisture. Avoid voltage rating as the original cord.
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Page 6: Specifications
Gateway Solo™ 2200 Multimedia Notebook Specifications (Specifications are subject to change without notice or obligation.) Intel Pentium™ 120, 133, 150 MMX or 166 MHz MMX, TCP packaging Cache 256K pipelined burst level 2 EDO; 16MB minimum, expandable to 80MB Core logic... - Page 7 C e r t i f i c a t i o n FCC Class B, UL1950, TUV/EN60950, CSA 22.2 Many Gateway 2000 products are custom engineered by our suppliers to Gateway 2000 specifications, and may vary with similarly marketed products.
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Page 8: If You Don't Read Anything Else
Gateway Solo™ 2200 Multimedia Notebook If you don’t read anything else . . . Read this! Your Gateway Solo™ 2200 Multimedia Notebook provides all the power and multimedia capabilities of a full-size desktop system, yet allows you the convenience of a lightweight portable notebook. -
Page 9: System Overview
User’s Guide System Overview Outside the System....10 Inside the System ....12... -
Page 10: Outside The System
Gateway Solo™ 2200 Multimedia Notebook Outside the System Take a quick tour of the system to familiarize yourself with the options a v a i l a b l e . Cover latch Modular option bay: Battery bay CD-ROM module installed. - Page 11 User’s Guide Power Connector: S e r i a l P o r t : Connect the AC Connect any serial adapter here. d e v i c e h e r e . F l o p p y / P a r a l l e l P o r t : 240-Pin Docking Station Port: Connect an external floppy Connect optional docking station...
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Page 12: Inside The System
Gateway Solo™ 2200 Multimedia Notebook Inside the System LCD color display: 1 1 . 3 - i n c h T F T , o r 1 2 . 1 - i n c h T F T System LEDs... -
Page 13: Getting Started
User’s Guide Getting Started Connecting the Power ....14 Powering Up the System ..... 15 Batteries ......17 LCD Display....... 19 Keyboard ......20 EZ Pad......24 Windows 95 Basics....26... -
Page 14: Connecting The Power
Gateway Solo™ 2200 Multimedia Notebook Connecting the Power The first time you use the Gateway Solo™ 2200 Multimedia Notebook, use the AC adapter to fully charge the battery and provide the system with a constant supply of power. Caution: Replace the power cord if it becomes damaged. The replacement cord must be of the same type and voltage rating as the original cord. -
Page 15: Powering Up The System
User’s Guide Powering up the System Slide the latch on the front face of the system to the right to release the cover, and open up the system. The power button is located in the upper left corner on the notebook surface. The power button on your system is preset in On/Off mode. - Page 16 Gateway Solo™ 2200 Multimedia Notebook Press and hold the power button for two seconds to turn the system completely Off . Caution: Any unsaved work can be lost if you hold the power button down for too long. Remember, when the system is on and set for Suspend/Resume mode, press- ing the power button does not completely turn off the computer and the system does not reboot .
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Page 17: Batteries
User’s Guide Batteries When you first receive your system, the ”smart“ battery is installed in the battery bay, but will not have a full charge. The battery bay is located in the right front panel of the system. We recommend that you perform the ”learn- ing cycle“... - Page 18 Gateway Solo™ 2200 Multimedia Notebook screen, which stay in effect until they are changed in Windows. Click on the X in the upper right corner of the screen to close it. u Press the Fn key together with the F2 (Popup) key, or the F5 (PM) key.
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Page 19: Lcd Display
User’s Guide LCD Display The Gateway Solo™ 2200 Multimedia Notebook features a built-in, backlit, color LCD display. This display is either an 11.3-inch TFT or 12.1-inch TFT display. Each of these SVGA displays provides sharp, crisp resolution and c r y s t a l c l e a r c o l o r . -
Page 20: Keyboard
Gateway Solo™ 2200 Multimedia Notebook Keyboard The Gateway Solo™ 2200 Multimedia Notebook features an 85-key key- board. To provide the full functionality of a 101/102-key keyboard, many of these keys have been assigned alternate functions, including shortcut keys ® for Windows 95 and Popup Status Display menus. - Page 21 User’s Guide Press one of the following keys (with blue letters) together with the Fn key to get these specific functions. Key Combination Description Turns the LCD display off to reserve power. Press any key to r e s t o r e t h e d i s p l a y . Displays the power status display for the Popup Status Display program in the upper left corner of the Windows 95 desktop.
- Page 22 Gateway Solo™ 2200 Multimedia Notebook Key Combination Description In some programs this key combination sends you to the ending point of your text. Increases LCD brightness and displays the brightness meter for the Popup Status Display reflecting the changes. After four seconds, the icon disappears.
- Page 23 User’s Guide Press the Fn and Pad Lock keys together, then press one of the following keys to activate keys in the numeric keypad. Description Pressing the 7 key produces a 7 when the Pad Lock function is enabled. Pressing the 8 key produces an 8 when the Pad Lock function is enabled.
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Page 24: Ez Pad Pointing Device
Gateway Solo™ 2200 Multimedia Notebook EZ Pad Pointing Device Like a mouse, the EZ Pad pointing device controls the movements of the cursor on the screen. Press a finger against the pad, then slide it in the direction you want the cursor to move. Use the mouse buttons or tap on the pad to select something. -
Page 25: Customizing The Ez Pad
User’s Guide Customizing the EZ Pad You can adjust mouse button configuration, drag, edge motion, cursor’s speed, rate, size and disable the pad tap. To customize the EZ Pad: 1 . Click on Start, Settings and Control Panel. 2 . Double-click on the Mouse icon. 3 . -
Page 26: Windows 95
Gateway Solo™ 2200 Multimedia Notebook Windows 95 Once you initiate Windows 95, the Welcome to Windows 95 screen appears on the display. This screen provides a Windows tour, information about what’s new, the opportunity to register your software on-line, information about Windows products and useful tips. -
Page 27: Start Button
User’s Guide Start button The start button is located in the bottom left corner of the Windows 95 desktop and accesses the Start menu. Most programs and applications are launched via the Start menu. To access the menu, click on the Start button or press one of the keys. - Page 28 Gateway Solo™ 2200 Multimedia Notebook...
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Page 29: Modularity/Connectivity
User’s Guide Modularity/Connectivity Battery Pack Bay ....30 Modular Option Bay ....31 External Floppy Drive Adapter ..33 Hard Disk Drive ..... 34 Memory ......35 PC Cards ......37 Connections ....... 38... -
Page 30: Battery Pack Bay
Gateway Solo™ 2200 Multimedia Notebook Battery Pack Bay Both Li-Ion and NiMH battery packs can be ”warm-swapped“ in the battery bay. This means you can change battery packs while in Suspend mode. To remove/replace the battery pack: 1 . Save all work. -
Page 31: Modular Option Bay
User’s Guide Modular Option Bay The Gateway Solo™ 2200 Multimedia Notebook features a modular option bay located in the right front panel of the notebook. This bay accepts the modular CD-ROM drive, the modular internal floppy disk drive or an optional additional battery pack. -
Page 32: Swapping Modules
Gateway Solo™ 2200 Multimedia Notebook Swapping modules The floppy disk drive module and the battery pack are ”hot-swappable“ in the modular option bay. This means that you can change between battery packs or from battery pack to floppy disk drive and back again without having to reboot the system. -
Page 33: External Floppy Drive Adapter
User’s Guide External Floppy Drive Adapter You can connect an optional external floppy disk drive to the floppy/parallel port on the back of the system. You can also connect the external drive to the floppy/parallel port on the optional mini-docking station. The connection requires the floppy drive cable that was provided with your external floppy disk drive, or the optional external floppy drive adapter for the modular floppy disk drive. -
Page 34: Hard Disk Drive
Gateway Solo™ 2200 Multimedia Notebook Hard Disk Drive You can remove the system’s hard disk drive (HDD) from the system for replacement, or to switch between optional additional hard drives. Figure 26. Hard Disk Drive (bottom view) To remove and replace the hard disk drive: 1 . -
Page 35: Memory
User’s Guide Memory The system ships with at least 16MB of RAM. The RAM capacity can be up- graded to 80MB by installing optional memory modules in the two expand- able memory sockets, located on the underside of the system. These sockets accept 8MB, 16MB or 32MB modules. - Page 36 Gateway Solo™ 2200 Multimedia Notebook 6 . Turn the system over and remove the battery pack. 7 . Locate the memory module access panel. 8 . Remove the screw and set it aside. 9 . Use your thumb to press against the edge of the expansion memory access panel and lift it away.
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Page 37: Pc Cards
User’s Guide PC Cards The system’s PC Card slots are located behind the PC Card door on the left side of the system. These slots accept two Type II PC Cards or one Type III card. Since these are recessed slots, you can shut the door even when a PC Card is installed. -
Page 38: Connections
Gateway Solo™ 2200 Multimedia Notebook Connections Your Solo 2200 uses a variety of hardware to connect to peripheral devices or to other computer systems. Among these are the IR port, the PS/2 port, the Composite Video out jack, the microphone jack and the headphones j a c k . -
Page 39: Gateway Solo™ Mini-Docking Station
User’s Guide Gateway Solo™ mini-docking station The optional mini-docking station, or port replicator, duplicates many of the connectors and ports found on the system. It also provides other options such as a MIDI/game port, two additional PC Card slots, and an extra PS/2 port. -
Page 40: Gateway Solo™ Docking Station
Gateway Solo™ 2200 Multimedia Notebook Gateway Solo™ docking station The Gateway Solo™ docking station is a full-featured expansion unit de- signed to meet the needs of mobile users who require the modularity and functionality of a desktop system without compromise. -
Page 41: Using The System
User’s Guide Using the System Built-in Microphone/Speakers ..42 Making an Audio Recording ... 43 Playing a MIDI file....44 Using the Composite Video Out port ..48 Using Fast IR ....... 48 Playing an Audio CD....49 Using a Modem..... 50... -
Page 42: Built-In Microphone/Stereo Speakers
Gateway Solo™ 2200 Multimedia Notebook Built-in Microphone/Stereo Speakers This system contains a built-in microphone and stereo speakers. Built-in microphone Stereo speakers Stereo speakers Figure 39. Locating the Built-in Speakers and Microphone To control the volume: Click on Start, Settings and Control Panel. Double click on the Multimedia icon. -
Page 43: Making An Audio Recording
User’s Guide Making an Audio Recording Use the built-in microphone, or connect an external microphone using the Mic port on the right side of the system to make an audio recording. Note: Remember, connecting an external microphone will disable the built-in microphone. -
Page 44: Playing A Midi File
Gateway Solo™ 2200 Multimedia Notebook Playing a MIDI file The Gateway Solo™ 2200 Multimedia Notebook has two musical instru- ments capable of playing back MIDI files. These instruments consist of: u a four-operator FM synthesizer with 16 voices. FM synthesis creates com- plex sounds by mixing simple waveforms;... - Page 45 User’s Guide 3. Select “MIDI for External MIDI Port” if you want the wavetable synthesizer. You can play back most .MID or .RMI MIDI files with the Media Player acces- sory supplied with Windows 95. If you want to create and edit MIDI files, consider purchasing one of the many commercially-available MIDI sequencer software applications available from software retailers or music stores.
- Page 46 Gateway Solo™ 2200 Multimedia Notebook Select one of the files, then click the “Play” button in Media Player. The se- quence should begin playing. If you can’t hear it, make sure that the appro- priate volume controls are all turned up. Don’t forget to check the “Synthe- sizer”...
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Page 47: Playing External Midi Modules Or Keyboards
MIDI channel 10. Playing external MIDI modules or keyboards You can use a MIDI sequencer on your Solo 2200 to play through external MIDI modules or keyboards. To do this, you need one of the optional Solo Docking Stations that has a MIDI/Game port. You also need a standard MIDI breakout box that converts the Game port connector to standard 5-pin MIDI In and Out connectors. -
Page 48: Using The Composite Video Out Port
Gateway Solo™ 2200 Multimedia Notebook Using the Composite Video Out port The Composite Video Out port allows you to display your notebook’s screen on a TV screen by connecting the notebook to the TV or VCR using a stan- dard video connecting cable. This option works well on large-screen TVs to give demonstrations and presentations. -
Page 49: Playing An Audio Cd
User’s Guide Playing an Audio CD The Gateway Solo™ 2200 Multimedia Notebook contains all the key features needed to enjoy your favorite audio CDs. Note: Power (either battery or AC) must be supplied to the system before you can open the CD-ROM tray. -
Page 50: Using A Modem
Gateway Solo™ 2200 Multimedia Notebook Using a Modem Installing and using a modem with the Gateway Solo™ 2200 Multimedia ® Notebook is an easy process. If you have ordered TelePath data/fax modem with your notebook, the drivers for the modem have already been preloaded onto the system. -
Page 51: Advanced Topics
User’s Guide Advanced Topics Power Saving Modes ....52 Setup Menus ....... 53 Popup Status Display ....64 Port/IRQ Configurations ....65... -
Page 52: Power-Saving Modes
Gateway Solo™ 2200 Multimedia Notebook Power-Saving Modes If the system goes through long periods of inactivity, the system utilizes two power-saving modes. Standby mode The system enters Standby mode if you do not use the keyboard or EZ Pad within the amount of time allotted by your power management choices (set in the Power menu). -
Page 53: Setup Menus
User’s Guide Setup Menus The Gateway Solo™ 2200 Multimedia Notebook contains a series of Setup menus that control basic setup, security, and power settings. You can modify the options controlled by these screens to tailor the system’s functionality to best support the way you use it. -
Page 54: Main Menu
Gateway Solo™ 2200 Multimedia Notebook Main menu The Main menu controls a variety of basic setup options. Figure 47. Main Menu Figure 48. IDE Adapter 0 Master Sub-Menu Figure 49. IDE Adapter 1 Master Sub-Menu Figure 50. IDE Adapter 1 Slave Sub-Menu The following provides a brief overview of the options controlled through the Main menu. - Page 55 User’s Guide Diskette A: Selects the drive type. IDE Adapter 0 master: Note: Do not change these settings unless you are an advanced user! This sub-menu configures the IDE adapter (see Figure 48). Press Enter to access the sub-menu for this function. Press Esc when you have finished using the sub-menu, or wish to return to the Main menu.
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Page 56: Advanced Menu
Gateway Solo™ 2200 Multimedia Notebook Advanced menu The Advanced menu contains operating system, system allocation (IRQ and register settings) and port assignment (COM and LPT) information. Caution: Setting the options on the menu to incorrect values may cause the system to malfunction. - Page 57 User’s Guide Integrated Peripherals: Press Enter to access the sub-menu that assigns port allocations and IRQ addresses (see Figure 52). See Table 3 for the available options. Option To Change Setting S e r i a l p o r t Select, use the Spacebar to access: COM1: 3F8h IRQ4;...
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Page 58: Security Menu
Gateway Solo™ 2200 Multimedia Notebook Security menu The Security menu contains options to set or change system passwords and set other system security precautions. Figure 53. Security Menu The following provides a brief overview of the options available through the Security menu. - Page 59 There is no easy way to erase a forgotten password. If you have not used the Backup password: function, you must send the system back to Gateway 2000 for a time-consuming repair. To backup the supervisor password: 1 . Make sure the floppy disk drive module is installed in the modular option bay.
- Page 60 Gateway Solo™ 2200 Multimedia Notebook To restore the supervisor password using the backup password diskette: 1 . Make sure the floppy disk drive module is installed in the modular option b a y . 2 . Power up the system.
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Page 61: Power Menu
User’s Guide Power menu The Power menu contains the power management settings and system timeouts. Figure 54. Power Menu The following provides a brief overview of the options available through the Power menu. Power button mode: Sets power button functionality. Press the Spacebar to select On/Off or Sus- pend/Resume. - Page 62 Gateway Solo™ 2200 Multimedia Notebook Suspend timeout: The time that the system waits after the notebook is in Standby mode, before going into Suspend mode. The Power Management: function must be set to Customize before you can change this field. Use the Spacebar to choose 2, 4, 6, 8, 10...
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Page 63: Exit Menu
User’s Guide Exit menu The Exit menu contains the options available once you have made changes to the Setup menus. Options available in this menu: Save changes & exit Exit without saving changes Load default values Load previous values Save changes. Figure 55. -
Page 64: Popup Status Display
Gateway Solo™ 2200 Multimedia Notebook Popup Status Display The Popup menu display feature is supported by the VGA controller chip and the system BIOS. The displays appear in the upper left corner of the display, and disappear after four seconds of inactivity. -
Page 65: Port/Irq Configurations
User’s Guide Port/IRQ Configurations The Gateway Solo™ 2200 Multimedia Notebook supports the use of multiple peripheral devices. However, you may periodically run into difficulties with port and IRQ allocations. Your system has a limited number of available interrupts. You may need to disable the serial port, the IR port or both to gain system resources for a new peripheral. - Page 66 Gateway Solo™ 2200 Multimedia Notebook...
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Page 67: Accessories
User’s Guide Accessories... - Page 68 . Modems — Modems are more than a convenience; they are almost a neces- sity if you want to stay connected to the world. Gateway 2000 carries the TelePath line of data/fax modems.
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Page 69: Maintenance/Troubleshooting
Maintenance/Troubleshooting Care and Maintenance ....70 Virus Checking ..... 71 Hard Drive Utilities ....72 Reformatting the Hard Drive ..73 Troubleshooting ....74 Important Information ....78... -
Page 70: Care And Maintenance
Gateway Solo™ 2200 Multimedia Notebook Care and Maintenance The Gateway Solo™ 2200 Multimedia Notebook is a durable product. How- ever, when transporting the system, we recommend that you pack it into a computer carrying case or briefcase. Other ways to extend the life of your system: Don’t subject the system to excessive shock. -
Page 71: Virus Checking
User’s Guide Virus Checking Any computer system can pick up a ”virus.“ A virus is a hidden program that is usually attached to an executable file. When you start the file that contains the virus, it becomes active. Your system can ”catch“ a virus from shared disks or downloaded files. -
Page 72: Hard Drive Utilities
Gateway Solo™ 2200 Multimedia Notebook Hard Drive Utilities Some system tools in Windows 95 can help you preserve the life of your hard drive. Set up a maintenance schedule and perform these functions on a r e g u l a r b a s i s . -
Page 73: Reformatting The Hard Disk Drive
User’s Guide Reformatting the Hard Disk Drive If your system has been damaged, you might need to reformat your hard d i s k d r i v e . if the Fixed disk boot sector: option in the Security menu is set to Write Note: protect, the boot sector of the hard disk drive is write-protected, and you cannot format the hard drive. -
Page 74: Troubleshooting
Gateway Solo™ 2200 Multimedia Notebook Troubleshooting Although the Gateway Solo™ 2200 Multimedia Notebook is designed for trouble-free performance, you may occasionally encounter minor problems. Most of these can be fixed by thoroughly double-checking connections and settings or by performing the procedures described below. -
Page 75: General
The screen says, ”General Failure reading drive C:“ Try rebooting a couple of times by pressing Ctrl+Alt+Del. Make sure the system isn’t too cold. If nothing works, call Gateway 2000 Customer Support. The screen says, ”Non-system disk or disk error reading drive A:“... -
Page 76: Frequently Asked Questions
We made the password feature very secure and there is no easy way to erase a forgotten password. If you haven’t used the Backup password: option in the Security menu, you have to return your system to Gateway 2000 for a time- consuming repair. Call Gateway 2000 Customer Support. - Page 77 User’s Guide How do I set up a printer on my portable? 1 . Click Start, Settings, then Printers. 2 . Double-click on the Add Printer icon, then follow the instructions from the Add Printer Wizard. Why can’t I print after the mini-docking station is disconnected from my system? 1 .
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Page 78: Important Information
If your computer is ever stolen, be sure to contact your local police and a Gateway 2000 representative at once. We can put a note on the account, so that if anyone calls in using the serial number for your notebook we can contact you immediately. -
Page 79: Calling Gateway 2000 U.s
Modem Required. The Gateway 2000 Web site contains a variety of information about Gateway 2000. Calling Gateway 2000 outside the U.S. Please refer to your Gateway 2000 Warranty Booklet for information and the contact numbers for Gateway 2000 outside the U.S. -
Page 80: Index
Gateway Solo™ 2200 Multimedia Notebook Index AC adapter 68 Caps Lock 76 auto 68 Care and Maintenance 5, 70 key combination 22 s p e c i f i c a t i o n s 7 carrying case 70... - Page 81 58, 59 troubleshooting 76 Main menu 54, 74 Pause Maintenance schedule 70, 71 Gateway Solo™ docking station 40 key combination 21 Memory 55 PCMCIA 37, 76 cache 55 i n s t a l l i n g 3 7...
- Page 82 Gateway Solo™ 2200 Multimedia Notebook overview 10 Suspend 76 System backup video display 76 Rear view 11 reminder 60 Recording 43 System date 75 playback 43 setting 54 User password 59 Resume System LEDs 12 setting 59 time 62 System time 75...
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