OWC Mercury Elite Pro Quad Support Manual

OWC Mercury Elite Pro Quad Support Manual

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OWC Mercury Elite Pro Quad
Support Manual
Introduction
1.1 System Requirements

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Summary of Contents for OWC Mercury Elite Pro Quad

  • Page 1 OWC Mercury Elite Pro Quad Support Manual Introduction 1.1 System Requirements...
  • Page 2: Package Contents

    Up to four 3.5 inch or 2.5 inch SATA drives (1.5Gb/s, 3.0Gb/s, or 6.0Gb/s) • 6.0Gb/s recommended for best performance 1.2 Package Contents • OWC Mercury Elite Pro Quad • USB 3.1 Gen 2 cable (10Gbps) (Type-C to Type-C) • USB 3.1 Gen 1 cable (5Gbps) (Type-C to Type-A) •...
  • Page 3: Front View

    1.3 Front View Locking faceplate — Use the included keys to lock the faceplate for security, or remove the faceplate to gain access to the drive bays. LED indicators — See the chart below for additional LED information Color(s) Behaviors Power Blue, Power off: off...
  • Page 4: Getting Started

    Connect the included USB cable to the USB 3.1 Gen 2 ( AKA - USB 3.2 Gen 2 (10Gb/s ) located on the back of the OWC Mercury Elite Pro Quad and into a system. • The OWC Mercury Elite Pro Quad is configured as an OWC SoftRAID RAID 5.
  • Page 5 Windows OWC SoftRAID Setup • If you are using the OWC Mercury Elite Pro Quad with the Windows operating system, the pre-installed drives need to be reconfigured before they can be used. The following options will allow the Mac formatted OWC Mercury Elite Pro Quad to work as a Windows formatted device.
  • Page 6: Assembly Steps

    2.2 Assembly Steps • This section describes the process of installing drives into the OWC Mercury Elite Pro Quad if purchased as a bare enclosure. Insert a key into the lock located at the top-left corner of the faceplate. Turn the key clockwise, then pull it towards you. The faceplate will swing open.
  • Page 7: Raid Configuration Options

    (16 in total), and the four screw holes on the bottom of each drive tray. The installed drives are ready to be formatted. Move onto Section 2.3 “RAID Configuration Options” for instructions on how to format and configure the OWC Mercury Elite Pro Quad. 2.3 RAID Configuration Options OWC SoftRAID RAID Configuration •...
  • Page 8 • SoftRAID will assist with formatting the installed drives and setting up a RAID volume. • NOTE : The OWC SoftRAID license is located on the bottom of the OWC Mercury Elite Pro Quad. Mac OWC SoftRAID Setup • Download OWC SoftRAID for Mac •...
  • Page 9 Mac RAID Configurator Open the “Disk Utility” application on your Mac. Choose “File” and select “RAID Assistant”. Select a set type: • Striped (RAID 0) set: striped RAID set can speed up access to your data. You can’t create a RAID set on your startup disk;...
  • Page 10: Device Management

    "Better performance" can increase disk performance. OWC offers the application OWC Disk Performance to help change the Disk Removal Policy. Changing from "Quick removal" to "Better performance" can also be changed through OWC SoftRAID or manually through the operating system.
  • Page 11: Usage Notes

    When using the Option-boot screen on a Mac to choose a boot drive, having a Mercury Elite Pro Quad connected will slow the process of listing all bootable drives. The more drive volumes that are present, the longer it will take. Please be patient.
  • Page 12: Support Resources

    Begin your troubleshooting by verifying that the power cable is connected to the Mercury Elite Pro Quad and to a power source. If the power cable is connected to a power strip or surge protector, make sure its power switch is in the ‘ON’ position.
  • Page 13: General Use Precautions

    The images and descriptions may vary slightly between this manual and the unit shipped. Functions and features may change depending on the firmware version. The latest product details and warranty information can be found on the product web page. OWC’s Limited Warranty is not transferable and General Use Precautions •...
  • Page 14: Terms And Conditions Of Sale

    OWC reserves the right to make changes or revisions in the product design or the product manual without reservation and without obligation to notify any person of such revisions and changes.
  • Page 15: Copyrights And Trademarks

    Copyrights and Trademarks © 2023 Other World Computing, Inc. All rights reserved. OWC and the OWC logo are trademarks of New Concepts Development Corporation, registered in the U.S. and/or other countries. Mercury Elite Pro is a trademark of New Concepts Development Corporation.

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