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NCR SelfServ 34 ATM Site Preparation B006-6586-D000 0209...
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All features, functions, and operations described herein may not be marketed by NCR in all parts of the world. In some instances, photographs are of equipment prototypes. Therefore, before using this document, consult with your NCR representative or NCR office for information that is applicable and current.
Table of Contents NCR SelfServ 34 ATM Site Preparation INTRODUCTION .......................1 How to Use This Site Preparation Bookset ..............2 Purpose and Audience ....................2 Site Compliance......................2 Customer Responsibilities ....................3 Product Identification .....................4 PACKAGE DIMENSIONS....................5 Manoeuvring the ATM Into Position................6 Manoeuvring a Packaged ATM .................6 Manoeuvring an Unpackaged ATM ................7...
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Drive-Up ........................46 Installing Through a Glass Wall ...................46 COLLAR TOLERANCE ....................47 HOLE IN THE WALL HEIGHTS ..................48 NCR Optimum Height ....................48 Lowered Heights......................48 Centre for Accessible Environments in the UK (CAE) ...........48 Department of Justice Standard for Accessible Design (ADA).......48 Canadian Standards Association (CSA) ..............49...
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DRIVE-UP ATM HOLE IN THE WALL.................62 Drive-Up New Hole......................62 Standard Sleeve......................62 Short Sleeve ......................63 Drive-Up Existing 5886 Hole ..................64 Standard Sleeve......................64 Short Sleeve ......................65 Drive-Up Existing 5588 Hole ..................66 Standard Sleeve......................66 Short Sleeve ......................67 SEALING THE HOLE IN THE WALL AGAINST COLD AND WATER....68 REQUIREMENTS FOR THE FLOOR................69 Floor Covering ......................69 Floor Loading .......................69...
Drive-Up The NCR SelfServ 34 Automated Teller Machine (ATM) may be installed through any suitable exterior wall or vestibule location. There are two types of SelfServ 34: a walk-up and a drive-up version. In all illustrations within this manual, the walk-up will be used; except where the text relates specifically to the drive-up.
How to Use This Site Preparation Bookset The site preparation is part of the NCR SelfServ 34 Site Preparation Bookset. It acts both as a specifications book, and also as a gateway to the other book in the bookset, which is:...
NCR SelfServ 34 ATM Site Preparation Product Identification The product is identified by a class type number, SelfServ 34, and a 4 digit model number, (normally 0100), which is printed on a label fixed inside the top cabinet of the ATM. The serial number is unique to each ATM.
NCR SelfServ 34 ATM Site Preparation PACKAGE DIMENSIONS The dimensions of a packaged and unpackaged ATM are shown in the following illustration. 977 mm 1435 mm (38.5 in.) (56.5 in.) 1836 mm (72.3 in.) 1405 mm 957 mm (55.3 in.) (37.7 in.)
NCR SelfServ 34 ATM Site Preparation Manoeuvring the ATM Into Position Ensure that doorways and corridors leading to your point of installation are wide enough to allow the package to pass through, or make arrangements to unpack the ATM and remove it from the palette in an area with sufficient access then move it to the installation site.
NCR SelfServ 34 ATM Site Preparation Manoeuvring an Unpackaged ATM The following table gives the minimum dimensions for doorways, corridors with right angle corners and the space required to rotate on its axis an unpackaged ATM. Note 1: The dimensions assume the ATM is being moved using equipment that does not extend beyond the ATM or packaging.
NCR SelfServ 34 ATM Site Preparation ATM DIMENSIONS The following illustrations show dimensions for: Walk-up ATMs configured with CEN Grade L, CEN Grade I, CEN Grade III, CEN Grade IV Spanish Certified and UL 291 Level 1 security enclosures.
NCR SelfServ 34 ATM Site Preparation Walk-Up Dimensions Standard Sleeve Without Collar UL Security Enclosure The illustration below shows the dimensions for a walk-up, standard sleeve ATM configured with a UL security enclosure. It shows the sleeve before a collar has been fitted.
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NCR SelfServ 34 ATM Site Preparation CEN Security Enclosure The illustration below shows the dimensions for a walk- up, standard sleeve ATM configured with a CEN Grade I, CEN Grade L, CEN Grade III or CEN Grade IV Spanish Certified security enclosure. It shows the sleeve before a collar has been fitted.
NCR SelfServ 34 ATM Site Preparation Short Sleeve Without Collar UL Security Enclosure The illustration below shows the dimensions for a walk-up, short sleeve ATM configured with a UL security enclosure. It shows the sleeve before a collar has been fitted.
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NCR SelfServ 34 ATM Site Preparation CEN Security Enclosure The illustration below shows the dimensions for a walk- up, short sleeve ATM configured with a CEN Grade I, CEN Grade L, CEN Grade III or CEN Grade IV Spanish Certified security enclosure. It shows the sleeve before a collar has been fitted.
NCR SelfServ 34 ATM Site Preparation Drive-Up Dimensions Standard Sleeve Without Collar UL Security Enclosure The illustration below shows the dimensions for a drive-up, standard sleeve ATM configured with a UL security enclosure. It shows the sleeve before a collar has been fitted.
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NCR SelfServ 34 ATM Site Preparation CEN L Security Enclosure The illustration below shows the dimensions for a drive-up, standard sleeve ATM configured with a CEN L security enclosure. It shows the sleeve before a collar has been fitted. 800 mm 1202 mm (31.5 in.)
NCR SelfServ 34 ATM Site Preparation Short Sleeve Without Collar UL Security Enclosure The illustration below shows the dimensions for a drive-up, short sleeve ATM configured with a UL security enclosure. It shows the sleeve before a collar has been fitted.
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NCR SelfServ 34 ATM Site Preparation CEN L Security Enclosure The illustration below shows the dimensions for a drive-up, short sleeve ATM configured with a CEN L security enclosure. It shows the sleeve before a collar has been fitted. 800 mm 1088 mm (31.5 in.)
NCR SelfServ 34 ATM Site Preparation Collar Dimensions Walk-Up Collars Standard Collar The illustration below shows the dimensions for a walk-up ATM configured with a standard collar. 75 mm 47 mm (3.0 in.) (1.9 in.) 38 mm 62 mm 725 mm (2.4 in.)
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NCR SelfServ 34 ATM Site Preparation Advert Collar The illustration below shows the dimensions for a walk-up ATM configured with an advert collar. 75 mm 47 mm (3.0 in.) (1.9 in.) 38 mm 276 mm 725 mm (1.5 in.) (10.9 in.) (28.5 in.)
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NCR SelfServ 34 ATM Site Preparation Open Advert Collar The illustration below shows the dimensions for a walk-up ATM configured with an open advert collar. 75 mm 47 mm (3.0 in.) (1.9 in.) 38 mm 210 mm 725 mm (1.5 in.) (8.3 in.)
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NCR SelfServ 34 ATM Site Preparation ADA Collar The illustration below shows the dimensions for a walk-up ATM configured with an ADA collar. 129 mm 37 mm (5.0 in.) (1.5 in.) 38 mm 730 mm (1.5 in.) (28.7 in.) 60 mm (2.36 in.)
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NCR SelfServ 34 ATM Site Preparation Logo Collar The illustration below shows the dimensions for a walk-up ATM configured with a logo collar. 75 mm 47 mm (3.0 in.) (1.9 in.) 38 mm 62 mm 725 mm (1.5 in.) (2.4 in.) (28.5 in.)
NCR SelfServ 34 ATM Site Preparation Drive-Up Collars Standard Collar The illustration below shows the dimensions for a drive-up ATM configured with a standard collar. 47 mm (1.9 in.) 63 mm 725 mm (2.5 in.) (28.5 in.) 38 mm (1.5 in.) 725 mm (28.5 in.)
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NCR SelfServ 34 ATM Site Preparation Advert Collar The illustration below shows the dimensions for a drive-up ATM configured with an advert collar. 47 mm (1.9 in.) 278 mm 38 mm 725 mm (10.9 in.) (1.5 in.) (28.5 in.) 940 mm (37.0 in.)
NCR SelfServ 34 ATM Site Preparation ACCESS FOR ALL The walk-up ATM has been designed to meet the height and reach requirements of both the able-bodied and the disabled. For wheelchair users, the ATM offers optimised parallel approach, providing easy access, security and private space if installed according to the specifications detailed in this document.
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NCR SelfServ 34 ATM Site Preparation 733 mm 21 mm 724 mm Fingerprint Reader (28.7 in.) (0.8 in.) (28.5 in.) 705 mm 714 mm 42 mm No. 5 Key (27.8 in.) (28.1 in.) (1.7 in.) 815 mm 824 mm 81 mm Audio Jack Plug (32.1 in.)
NCR SelfServ 34 ATM Site Preparation Drive-Up Drive-Up Height Depth (from base of ATM) (from front of collar) UL and CEN L UL Security CEN L Security Facia Item Security Enclosure Enclosure Enclosures 1115 mm 1124 mm 32 mm Cheque Entry (43.7 in.)
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NCR SelfServ 34 ATM Site Preparation B006-6586-D000...
NCR SelfServ 34 ATM Site Preparation Topmost Viewable Facia Item The following illustrations show the projected angle from the front of the collar to the topmost viewable facia item. Note 1: Either the statement exit slot or the cheque entry slot may be the highest operable point depending on the configuration of the ATM.
NCR SelfServ 34 ATM Site Preparation Drive-Up Facia Item Distance from No. 5 Key Clock Face Position Cash Exit and/or Entry or 174 mm Envelope Exit and/or Entry (6.9 in.) 387 mm 381 mm (15.0 in.) Display - Top left-hand FDK (15.2 in.)
NCR SelfServ 34 ATM Site Preparation Task Lighting A minimum of 200 LUX is required for task lighting. Wheelchair Clearance The following illustration shows the clearance required for wheelchair approach and its turning circle. 1550 mm (61.0 in.) 1550 mm (61.0 in.)
NCR SelfServ 34 ATM Site Preparation INSTALLATION AND SERVICE CLEARANCES Important Notice to Users If it is likely that the ATM will be upgraded with new modules as they become available, you should use the optimum clearances. B006-6586-D000...
NCR SelfServ 34 ATM Site Preparation Optimum Clearances The following illustrations show the optimum areas required for installing and servicing the ATM. B006-6586-D000...
NCR SelfServ 34 ATM Site Preparation Single ATM Optimum Clearance The illustration below shows the optimum clearance dimensions for a walk-up or drive-up ATM configured with a UL or CEN security enclosure. 1780 mm (70.0 in.) 770 mm 525 mm 25 mm (30.3 in.)
NCR SelfServ 34 ATM Site Preparation Side by Side Installation Optimum Clearance The optimum distance between two the security enclosures of two ATMs, installed side by side, is 460 mm (18.1 in.). 3010 mm (118.5 in.) 770 mm 770 mm (30.3 in.)
NCR SelfServ 34 ATM Site Preparation Minimum Clearances The following illustrations show the minimum areas required for installing and servicing the ATM. Note: Installing the ATM in the minimum servicing areas may increase the servicing and/ or upgrading time. B006-6586-D000...
NCR SelfServ 34 ATM Site Preparation Single ATM Minimum Clearance The following information shows the minimum clearance for an installation of a walk-up or drive-up ATM configured with a UL or CEN security enclosure. 1571 mm (61.9 in.) 1431 mm (56.3 in.)
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Note 3: When replacing a 5886 with a SelfServ 34, 35 mm (1.4 in.) extra space is gained on the right hand side because the SelfServ 34 is smaller.
NCR SelfServ 34 ATM Site Preparation Side by Side Installation Minimum Clearance The following information shows the minimum clearance for side by side installations of walk-up or drive-up ATMs configured with a UL or CEN security enclosure. 2411 mm (94.9 in.) 2271 mm (89.4 in.)
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Note 3: When replacing a 5886 with a SelfServ 34, 35 mm (1.4 in.) extra space is gained on the right hand side because the SelfServ 34 is smaller.
NCR SelfServ 34 ATM Site Preparation Exterior Wall Clearances The illustrations below show the minimum clear wall area required around the collar for installing and servicing the ATM. Standard, ADA and Logo Collar 10 mm (0.4 in.) 45 mm (1.8 in.)
NCR SelfServ 34 ATM Site Preparation SERVICE ACCESS PANELS AND FACIA APERTURE For installations where there is enough room to stand at either side of the ATM, there are two service access panels on the top-box; one at either side, as shown below. The panels can be removed to allow easier access to the facia, keyboard and shutter areas.
5X84 or a 5081 at the lowered height. See page 3. A new installation of a SelfServ 34 walk-up ATM at the optimum height. This height does not comply with the regulations listed in the “Lowered Height” section. See page 4.
SelfServ 34 keyboard at the optimum height. See page 3. An installation where a SelfServ 34 drive-up ATM replaces a 5588. The hole in the wall must be modified and the plinth must be replaced with a new one to position the SelfServ 34 keyboard at the optimum height.
NCR SelfServ 34 ATM Site Preparation COLLAR TOLERANCE The wall and floor need to be smooth and even as the collar has a tolerance of +/- 4 mm (0.2 in. (+/- 0.5°)) at the top and bottom, with 0 mm (0.0 in. (0°)) at its centre. This is shown in the following illustration.
NCR SelfServ 34 ATM Site Preparation HOLE IN THE WALL HEIGHTS NCR Optimum Height This height assures the best display viewability for able-bodied people. It does not comply with the lowered height regulations listed in the next section. For walk-up ATMs, the height from sidewalk level to the base of the hole in the wall must be 1026 mm (40.4 in.).
NCR SelfServ 34 ATM Site Preparation Canadian Standards Association (CSA) To comply with the Canadian Standards Association (CSA), B651.1-01, 2004, the ATM must be installed with the height of the highest consumer interface element no higher than 1200 mm (47.2 in.) from sidewalk level.
NCR SelfServ 34 ATM Site Preparation WALK-UP ATM HOLE IN THE WALL Walk-Up New Hole at Lowered Height It is the responsibility of the owning institution to ensure that the heights from the sidewalk level to the facia items comply with any local regulations.
NCR SelfServ 34 ATM Site Preparation Open Advert Collar Standard Sleeve The standard sleeve ATM fitted with an open advert collar can be installed through a wall that is a maximum of 330 mm (13.0 in.). 625 mm (24.6 in.)
NCR SelfServ 34 ATM Site Preparation ADA Collar Standard Sleeve The standard sleeve ATM fitted with an ADA collar can be installed through a wall that is a maximum of 292 mm (11.5 in.) thick. 625 mm (24.6 in.) 170 mm (6.7 in.)
NCR SelfServ 34 ATM Site Preparation Walk-Up Existing 5886 Hole at Lowered Height It is the responsibility of the owning institution to ensure that the heights from the sidewalk level to the facia items comply with any local regulations. When viewing the illustrations in this section, refer to the heights listed in the table below.
NCR SelfServ 34 ATM Site Preparation Open Advert Collar Standard Sleeve. The standard sleeve ATM fitted with an open advert collar can be installed through a wall that is a maximum of 330 mm (13.0 in.). Remove Wall Section 610 mm (24.0 in.)
NCR SelfServ 34 ATM Site Preparation ADA Collar Standard Sleeve The standard sleeve ATM fitted with an ADA collar can be installed through a wall that is a maximum of 292 mm (11.5 in.) thick. 610mm (24.0 in.) Remove Wall Section 170 mm (6.7 in.)
It is the responsibility of the owning institution to ensure that the heights from the sidewalk level to the facia items comply with any local regulations. Where no such regulations exist, the ATM can be installed at the NCR optimum height, as shown in the following illustrations.
NCR SelfServ 34 ATM Site Preparation Standard Sleeve with Standard, Advert or Logo Collar The standard sleeve ATM fitted with a standard or advert collar can be installed through a wall that is a maximum of 330 mm (13.0 in.).
NCR SelfServ 34 ATM Site Preparation Short Sleeve The short sleeve ATM can be installed through a wall that is a maximum of 203 mm (8.0 in.) thick unless an ADA collar is fitted, in which case the maximum wall thickness is 178 mm (7.0 in.).
It is the responsibility of the owning institution to ensure that the heights from the sidewalk level to the facia items comply with any local regulations. Where no such regulations exist, the ATM can be installed at the NCR optimum height, as shown in the following illustrations.
NCR SelfServ 34 ATM Site Preparation Standard Sleeve with Standard, Advert or Logo Collar The standard sleeve ATM fitted with a standard or advert collar can be installed through a wall that is a maximum of 330 mm (13.0 in.).
NCR SelfServ 34 ATM Site Preparation Short Sleeve The short sleeve ATM can be installed through a wall that is a maximum of 203 mm (8.0 in.) thick unless an ADA collar is fitted, in which case the maximum wall thickness is 178 mm (7.0 in.).
NCR SelfServ 34 ATM Site Preparation DRIVE-UP ATM HOLE IN THE WALL Drive-Up New Hole It is the responsibility of the owning institution to ensure that the heights from the sidewalk level to the facia items comply with any local regulations.
NCR SelfServ 34 ATM Site Preparation Short Sleeve The short sleeve ATM can be installed through a wall that is a maximum of 165 mm (6.5 in.) thick. 625 mm (24.6 in.) 165 mm (6.5 in.) 638 mm Hole in Wall Optimum Height (25.1 in.)
NCR SelfServ 34 ATM Site Preparation Drive-Up Existing 5886 Hole It is the responsibility of the owning institution to ensure that the heights from the sidewalk level to the facia items comply with any local regulations. Note 1: The open advert and ADA collars are not available on drive-up ATMs.
NCR SelfServ 34 ATM Site Preparation Short Sleeve The short sleeve ATM can be installed through a wall that is a maximum of 165 mm (6.5 in.) thick. Remove Wall Section 610 mm 40 mm (24.0 in.) (1.6 in.) 165 mm (6.5 in.)
NCR SelfServ 34 ATM Site Preparation Drive-Up Existing 5588 Hole It is the responsibility of the owning institution to ensure that the heights from the sidewalk level to the facia items comply with any local regulations. Note 1: The open advert and ADA collars are not available on drive-up ATMs.
NCR SelfServ 34 ATM Site Preparation Short Sleeve The short sleeve ATM can be installed through a wall that is a maximum of 165 mm (6.5 in.) thick. Remove Wall Section Rebuild Wall Section 168 mm 625 mm (6.6 in.) (24.6 in.)
NCR SelfServ 34 ATM Site Preparation SEALING THE HOLE IN THE WALL AGAINST COLD AND WATER To ensure that the temperature around the ATM is maintained during cold weather, it is important that the wall opening is prepared correctly. Any cavity in the wall should not extend into the wall opening, but sealed to provide a flush surface.
NCR SelfServ 34 ATM Site Preparation REQUIREMENTS FOR THE FLOOR The ATM is suitable for mounting on concrete or other non-combustible surface only. Floor Covering An antistatic floor covering should be used and must be of a type that will not generate dust or fluff.
NCR SelfServ 34 ATM Site Preparation BOLT HOLE LOCATIONS The following illustrations show a plan of the base of the ATM (viewed from above) and its relationship with the exterior wall. The plan should be used for pre-drilling bolt holes ‘A’...
NCR SelfServ 34 ATM Site Preparation UL Security Enclosure Bolt Hole Locations The illustration below shows the dimensions for a walk-up or drive-up, standard or short sleeve ATM configured with a UL security enclosure. 770 mm (30.3 in.) 170 mm 500 mm (6.7 in.)
NCR SelfServ 34 ATM Site Preparation CEN Security Enclosure Bolt Hole Locations The illustration below shows the dimensions for a walk-up or drive-up, standard or short sleeve ATM configured with a CEN security enclosure. 770 mm (30.3 in.) 170 mm 500 mm (6.7 in.)
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NCR SelfServ 34 ATM Site Preparation Note 1: The boundary marked with a ‘B’ shows the cable access hole for all cables. Note 2: The hole marked with a ‘C’ enables a security alarm sensor to be fitted. B006-6586-D000...
NCR SelfServ 34 ATM Site Preparation Security Bolts The ATM should be bolted to the floor or plinth, through the ‘A’ holes, using four bolts with anchor washers. The floor or plinth must be capable of withstanding the loading imposed by the anchor points for the bolts. The bolts and anchors must be supplied by the owning organisation.
NCR SelfServ 34 ATM Site Preparation CAMERA Ambient Lighting If the ATM is fitted with a camera, it is strongly recommended that there is a minimum of 50 LUX lighting at floor level within the area illustrated below. 1000 mm (39.4 in.)
If a third-party camera is to be installed, there is a space constraint to consider. The following illustration shows the space constraint dimensions. A list of cameras that will fit within this space constraint can be found in the NCR 667X and NCR SelfServ™ ATMs Feature Descriptions (B006-6451) book.
NCR SelfServ 34 ATM Site Preparation DECALS This section provides specifications for the decals which you may wish to fit to the front of your ATM. Advert Window Cash Blank Card Orientation Window Window Walk-Up Drive-Up Cash Blank Window A cash exit blank is available and a decal, of the following dimensions, can be placed...
NCR SelfServ 34 ATM Site Preparation Card Orientation Window If the window next to the Card Reader entry/exit slot is to be customised to indicate card orientation, the card/decal to be inserted into the window should be of the following dimensions.
NCR SelfServ 34 ATM Site Preparation Standard Collar With Advert Light or Lowered Height Collar The following illustrations show dimensions for an advert decal that can be placed on either the front or the inside of the window, depending on whether the window is opaque or clear.
NCR SelfServ 34 ATM Site Preparation Logo Collar The following illustration shows dimensions for a decal to be used with the Logo collar. 530 mm (20.9 in.) 58mm (2.3 in.) B006-6586-D000...
NCR SelfServ 34 ATM Site Preparation Entry/Exit Decals There are no recesses on the facia for entry/exit decals. However, if you wish to fit your own, the following are guidelines to the decal sizes, design and placement. Decal Size and Design The decals should be a maximum of 0.5 mm (0.02 in.) thick and it is recommended that...
NCR SelfServ 34 ATM Site Preparation Decal Placement The recommended placement of the decals is above or below the entry/exit slots, determined by the space available near the slot. Walk-Up Passbook Coin Cash Deposit Fingerprint Reader Statement Cheque Deposit Bulk Cheque Deposit...
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NCR SelfServ 34 ATM Site Preparation B006-6586-D000...
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To help NCR maintain the quality of their publications, send comments on the accuracy, clarity, usability, navigation, organization, and value of this book. Address correspondence to: Surface mail address: NCR Financial Solutions Group Ltd Information Solutions Kingsway West Dundee Scotland...
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