Topdon PulseQ AC Pro 9.6K C7 User Manual
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Topdon PulseQ AC Pro 9.6K C7 User Manual

Topdon PulseQ AC Pro 9.6K C7 User Manual

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AC EV Charger
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Summary of Contents for Topdon PulseQ AC Pro 9.6K C7

  • Page 1 AC Pro US Version AC EV Charger User Manual...

  • Page 3: Table Of Contents

    CONTENTS Section 1 - Precautions ................1 Section 2 - What's in the Box? ................7 Section 3 - Product Overview ................8 Section 4 - Installation ................14 Section 5 - App Configuration ................28 Section 6 - How to Charge an EV ................

  • Page 4: Section 1 - Precautions

    Section 1 - Precautions 1.1 IMPORTANT SAFETY PRECAUTIONS WARNING - When using electric products, the tool's safety precautions should always be followed. Follow the instructions below closely. Read all the instructions before using this product. This manual contains important instructions for the PulseQ AC Pro charger which shall be followed during the installation, operation, and maintenance of the charger.

  • Page 5: Safety Precautions For Installation

    CAUTION: Do not touch in case of Electrostatic Discharge (ESD). Indicates possible consequences of touching electrostatically sensitive components. No access for unauthorized persons. Wear safety gloves Use protective footwear. Must wear a safety helmet. Indicates important texts, notes, or tips. 1.2.2 Safety Precautions for Installation Safety gear (helmet, gloves &...

  • Page 6: Safety Precautions For Maintenance

    1.2.4 Safety Precautions for Maintenance Personnel must always wear protective gloves and footwear when performing maintenance work. It is recommended that the charger is routinely inspected at least once a week. Do not put flammable, explosive, or combustible materials, chemicals, combustible vapors, or other dangerous goods near the charger, due to risk of fire.

  • Page 7: Consignes De Sécurité Importantes

    Section 1 - PRÉCAUTIONS 1.1 CONSIGNES DE SÉCURITÉ IMPORTANTES AVERTISSEMENT- Lors de l'utilisation de produits électriques, des précautions de base doivent toujours être suivies, y compris les suivantes. Lisez toutes les instructions avant d'utiliser ce produit. Ce manuel contient des instructions importantes pour les modèles PulseQ AC Pro qui doivent être suivies pendant l'installation, l'utilisation et la maintenance de l'unité.

  • Page 8: Précautions De Sécurité Pour L'installation

    MISE EN GARDE: En cas de décharge électrostatique, ne touchez pas à la main. Indique les conséquences possibles du contact avec des composants sensibles à l'électricité statique. Pas d'accès pour les personnes non autorisées. Portez des gants de sécurité. Utilisez des chaussures de protection. Doit porter un casque de sécurité.
  • Page 9 charge ou le câble de charge présente des défauts, des défauts, des défauts, de l'usure, de la rupture ou de la nudité. 1.2.4 Précautions de sécurité pour l'entretien Le personnel doit toujours porter gants et chaussures de protection lors des travaux de maintenance. Il est recommandé...

  • Page 10: Section 2 - What's In The Box

    Section 2 - What's in the Box? AC EV Charger Mounting Template Information Card Quality Certificate M5×40mm Expansion Bolt Charging Card Hex Screwdriver...

  • Page 11: Section 3 - Product Overview

    Section 3 - Product Overview 3.1 Naming Conventions The PulseQ AC Pro is available in six models, each adhering to our standardized naming conventions. See below for more details. PulseQ AC Pro 9.6K PulseQ AC Pro 9.6K N14-50 PulseQ AC Pro 9.6K Tesla N14-50...

  • Page 12: Physical Features

    3.2 Physical Features Charging Status Indicator Bluetooth Indicator Wall-Mounting Screws Network Indicator Mounting template Card Read Area Wiring Instructions Plastic Label Front Cover Power Input Cable Mounting Hole Charging Cable RJ45 (with J1772 Type 1/ Tesla Port Connector) RS-485 Port...
  • Page 13 Screen Bluetooth Indicator Wall-Mounting Screws Network Indicator Mounting template Card Read Area Wiring Instructions Plastic Label Front Cover Power Input Cable Mounting Hole Charging Cable RJ45 (with J1772 Type 1/ Tesla Port Connector) RS-485 Port...
  • Page 14 Tips: The PulseQ AC Pro provides a J1772 connector with charging cable, which only charges EVs with a J1772 charging socket. (vehicle inlet) (See Fig. 3-1) And a Tesla connector with charging cable, which only charges EVs with a Tesla charging socket.

  • Page 15: Specifications

    3.3 Specifications PulseQ AC PulseQ AC PulseQ AC PulseQ AC Model Number Pro_11.6K_C7 Pro_11.6K_C7_LCD Pro_9.6K_C7 Pro_9.6K_C7_LCD Rated Current Rated Power 9.6kW 11.6kW Rated Voltage 240Vac, 60Hz Charging Level Level 2 Charging Control APP-controlled Plug and play RFID reader mode Communication WiFi (2.4GHz), Ethernet (RJ45 interface) Interface Bluetooth, RS-485...
  • Page 16 Relative Humidity ≤ 95%RH, no water droplet condensation Vibration ＜ 0.5G, no acute vibration and impact Installation Can be installed indoor or outdoors. Should be installed Location in an area with good ventilation, and not near flammable or explosive gases. Radio Parameters Item Operating...

  • Page 17: Section 4 - Installation

    Section 4 - Installation Unless otherwise specified, PulseQ AC Pro_9.6K_C7 is used as an example. 4.1 Pre-Installation Inspection When unpacking, please carefully check the following: Whether the accessories are missing according to the packing list. Whether there is any damage to the product that occured during transportation. Whether the model and specification of the machine's nameplate are consistent with the order requirements.

  • Page 18: Tools For Installation

    200mm (min) 200mm 200mm (min) (min) CARD ≈1200- ≈500- 1300mm 1400mm Fig. 4-1 Minimum Space Requirements for Wall Mounting 4.3 Tools for Installation Please have the following tools prepared before installing Tool Name Schematic Picture Main Uses Checking the electrical connection Multimeter and measuring the voltage Electric impact...
  • Page 19 Wrench Fastening bolts Diagonal pliers Cutting cables Wire stripper Peeling cables Crimping pliers Pressing cable terminal Phillips Fastening screws screwdriver Hex screwdriver Fastening screws (included)
  • Page 20 Torque Fastening screws to a specified screwdriver torque Level tool Ensuring a level installation Measuring distance Tape measure Pencil Marking mounting holes Hammer Driving expansion anchors into the mounting holes...

  • Page 21: Wall Bracket Installation

    4.4 Wall Bracket Installation Before installation, ensure the homeowner has chosen an installation location that allows the charging cable to reach the car's charging port while still providing slack (See Fig. 4-2). CARD Fig. 4-2 WARNING: In areas with frequent thunderstorms, add surge protection at the service panel for all circuits.
  • Page 22 2. Mark the mounting holes on the wall with the mounting template. (See Fig. 4-4) Fig. 4-4 3. Drill the mounting holes into the wall with a depth of at least 1.57" (40 mm). (See Fig. 4-5) Fig. 4-5...
  • Page 23 4. Hammer the plastic expansion anchors into the holes. (See Fig. 4-6) 1.57" Fig. 4-6 5. Fix the mounting template to the wall with the expansion screws. (See Fig. 4-7) Fig. 4-7...
  • Page 24 6. Attach the charger to the mounting template. (See Fig. 4-8) Fig. 4-8 7. Fix the charger to the bracket with the hexagon socket head screw included in the package, using the provided hex screwdriver. (See Fig. 4-9) Fig. 4-9...

  • Page 25: Hardwire Installation

    4.5 Hardwire Installation Hardwire installation needs to be done by professional electricians. Please adhere to all safety precautions. 1. Unscrew the two screws on the bottom of the front cover with a Phillips screwdriver. (See Fig. 4-10) Fig. 4-10 2. Use a spudger to remove the cover. (See Fig. 4-11) Fig.
  • Page 26 3. Unscrew the eight screws to remove the inner cover. (See Fig. 4-12) CARD Fig. 4-12 4. Remove the gland at the bottom right of the charger. You can use a large wrench if needed. (See Fig. 4-13) CARD Fig. 4-13...
  • Page 27 5. Use a wire stripper to remove 10~12 mm of insulation from the prepared power wires, and crimp the exposed wire conductors with the crimping pliers. (See Fig. 4-14) 10-12mm Fig. 4-14 Note: Wire ferrules are needed (not included). 6. Pass the crimped power cable through the hole. (See Fig. 4-15) CARD Fig.
  • Page 28 7. Loosen the five terminal screws with a Phillips screwdriver and fully insert each wire connector into its correct terminal block. Use a torque screwdriver to tighten the terminal screws with a torque of 0.5N.m. (See Fig. 4-16) Wiring Instructions CARD 1.

  • Page 29: Network Cable Installation

    8. Reinstall the gland and the covers. CARD Fig. 4-17 4.6 Network Cable Installation 1. Remove the protective cap of the network port on the bottom center of the charger. (See Fig. 4-18) Fig. 4-18...
  • Page 30 2. Insert the RJ45 plug into the network port. (See Fig. 4-19) Fig. 4-19...

  • Page 31: Section 5 - App Configuration

    2. Enable Wi-Fi, Bluetooth and Location service for the app access on your phone. Step 2 Register and Log in to your TOPDON Account 1. Open the app. Select "Tap Register" at the bottom of the screen. (See Fig. 5-1) 2.
  • Page 32 Step 3 Bind the Charger 1. Enter the vehicle information as required (See Fig. 5-3). The information will be used to calculate the cost difference between gas and electricity (See Fig. 5-4). You can check these data when the charging completes. Fig.
  • Page 33 2. Tap "Add Charger" (See Fig. 5-5). Then select the charger you are using. (See Fig. 5-6) Fig. 5-5 Fig. 5-6...
  • Page 34 3. Tap "Bind Charger" (See Fig. 5-7). Select the target device when the scanning completes. (See Fig. 5-8) Tips Ensure that Bluetooth is enabled on your phone. The Bluetooth name of the device is TOPDON_6100XXXXXX. Fig. 5-7 Fig. 5-8...

  • Page 35: Network Configuration

    5.2 Network Configuration 5.2.1 Wi-Fi Configuration 1. After the charger is successfully connected via Bluetooth, tap "Network Setting" (See Fig. 5-9). Tap "OK" when the Attention message pops up. (See Fig. 5-10) Fig. 5-9 Fig. 5-10...

  • Page 36: Wired Network Configuration

    2. Enter the Wi-Fi name and password you want to connect to. Then tap "Connect". (See Fig. 5-11) 3. Connected successfully. You can tap the icon to rename your charger. (See Fig. 5-12) Fig. 5-11 Fig. 5-12 5.2.2 Wired Network Configuration To set up a wired network for the PulseQ AC Pro or PulseQ AC Pro, connect the network cable to the network port on the bottom center of the charger.

  • Page 37: Charging Configuration

    5.3 Charging Configuration 5.3.1 Start Charging 1. After the charging plug is connected to the vehicle, tap "Charge Now" to start charging. (See Fig. 5-13) Fig. 5-13...
  • Page 38 2. You can check the charging status during charging. Tap the icon to stop charging (See Fig. 5-14). The icon turns to (See Fig. 5-15). Tap the icon to view the charging details. (See Fig. 5-16) Fig. 5-14 Fig. 5-15 Fig.
  • Page 39 5.3.2 Schedule Charging Tap "Schedule Charging" (See Fig. 5-17). Enable "Schedule charging". Select "Fixed Schedule" to set a fixed daily charging routine(See Fig. 5-18). Select "Custom Schedule" to set various charging times for each day. (See Fig. 5-19) Fig. 5-17 Fig.

  • Page 40: Charger Settings

    5.3.3 Charger Settings Tap the icon on the upper-right corner to configure the following settings. (See Fig. 5-20 and Fig. 5-21) : Tap the icon to edit the charger name. 2. Plug and Play: Tap the icon to enable Plug and Play. In Plug and Play mode, "Schedule Charging"...

  • Page 41: Section 6 - How To Charge An Ev

    Section 6 - How to Charge an EV The PulseQ AC Pro EV charger provides three charging modes: "Plug and Play", "RFID Reader" and "Scheduled Charging" modes. Plug and Play When in the Plug and Play mode, charging starts once the charging is connected. Step 1 Insert the charging plug into the vehicle inlet.
  • Page 42 Step 3 Unplug the charging plug when charging is finished. Note: 1) During the charging process in both modes, the charging plug is locked to prevent unplugging. To stop charging prematurely, use the supplied card or stop charging at the vehicle end. 2) To toggle between the two charging modes, touch the supplied charging card on the charger for more than 5 seconds (until a beeping sound is heard).

  • Page 43: Section 7 - Led Indicators & Lcd Screen

    Section 7 - LED Indicators & LCD Screen CARD Fig. 7-1 Indicator Name Indicator Status Connotation Color Green Standby Blue Charging plug connected, ready to start charging / Charging complete (plug still connected) Pulsing Charging in progress Charging Status Green & Alternatively Blinking (1 green Remotely updating Indicator...
  • Page 44 Fig. 7-2 LCD Screen Display Connotation PLUG & PLAY Indicates the Plug & Play charging mode of the vehicle. 29.8 kWh Indicates the amount of the energy charged in the vehicle battery. Indicates the connector is not plugged in. Indicates the connector is plugged in and the vehicle is not charging or completes charging.

  • Page 45: Section 8 - Fault Handling

    Section 8 - Fault Handling When a fault occures, the charging status indicator will blink green (once) and blink red (1~12 times), then repeat. Indicator Handling Fault Code Meanings Status Methods 1 red blink E001 LN reverse polarity or Check if the input power cable is ground fault correctly connected or the ground wire is securely connected.

  • Page 46: Section 9 - Warranty

    TOPDON shall not be liable for any incidental or consequential damages arising from the device's use, misuse, or mounting. If there is any conflict between the TOPDON warranty policy and local laws, the local laws shall prevail. This limited warranty is void under the following conditions: •...

  • Page 47: Section 10 - Fcc

    Section 10 - FCC Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause...
  • Page 48 Manufacturer: TOPDON TECHNOLOGY Co., Ltd. 20/F & 32/F, Qianhai Shimao Tower, No. 3040, Xinghai Avenue, Qianhai Shenzhen-Hong Kong Cooperation Zone, Shenzhen, P.R. China Importer: TOPDON USA Inc. 400 Commons Way Suite A, Rockaway, NJ 07866-0786...

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