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Dell Vostro 3030 Owner's Manual

Dell Vostro 3030 Owner's Manual

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Vostro 3030 Small Desktop
Owner's Manual
Regulatory Model: D17S
Regulatory Type: D17S007
June 2024
Rev. A02

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Summary of Contents for Dell Vostro 3030

  • Page 1 Vostro 3030 Small Desktop Owner's Manual Regulatory Model: D17S Regulatory Type: D17S007 June 2024 Rev. A02...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2023-2024 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Chapter 1: Views of Vostro 3030 Small Desktop................6 Front....................................... 6 Back......................................7 Service Tag................................... 8 Chapter 2: Set up your Vostro 3030 Small Desktop..............10 Chapter 3: Specifications of Vostro 3030 Small Desktop..............14 Dimensions and weight..............................14 Processor..................................... 14 Chipset....................................15 Operating system................................15...
  • Page 4 Chapter 5: Removing and installing Customer Replaceable Units (CRUs)........31 Left-side cover................................... 31 Removing the left-side cover............................31 Installing the left-side cover............................. 32 Front cover..................................32 Removing the front cover............................32 Installing the front cover............................33 Hard drive....................................34 Removing the 3.5-inch hard drive........................... 34 Installing the 3.5-inch hard drive..........................
  • Page 5 Running the SupportAssist Pre-Boot System Performance Check..............99 Power-Supply Unit Built-in Self-Test ..........................99 System-diagnostic lights..............................100 Recovering the operating system..........................100 Real Time Clock—RTC reset............................101 Backup media and recovery options..........................101 Wi-Fi power cycle................................101 Chapter 10: Getting help and contacting Dell................102 Contents...

  • Page 6: Chapter 1: Views Of Vostro 3030 Small Desktop

    Views of Vostro 3030 Small Desktop Front Figure 1. Front view 1. Power button Press to turn on the computer if it is turned off, in sleep state, or in hibernate state. Press to put the computer in sleep state if it is turned on.

  • Page 7: Back

    Connect devices such as external storage devices and printers. Provides data transfer speeds up to 5 Gbps. 8. Slim optical drive (optional) The optical drive reads from and writes to CDs and DVDs. Back Figure 2. Back view 1. Line-out port Connect speakers. 2. HDMI 1.4b port Views of Vostro 3030 Small Desktop...

  • Page 8: Service Tag

    Connect a security cable to prevent unauthorized movement of your computer. Service Tag The service tag is a unique alphanumeric identifier that allows Dell service technicians to identify the hardware components in your computer and access warranty information. Views of Vostro 3030 Small Desktop...
  • Page 9 Figure 3. Service Tag location Views of Vostro 3030 Small Desktop...

  • Page 10: Chapter 2: Set Up Your Vostro 3030 Small Desktop

    Set up your Vostro 3030 Small Desktop Steps 1. Connect the keyboard and mouse. Figure 4. Connect the keyboard and mouse 2. Connect to your network using a cable, or connect to a wireless network. Set up your Vostro 3030 Small Desktop...
  • Page 11 Figure 5. Connect to your network 3. Connect the display. Figure 6. Connect the display 4. Connect the power cable. Set up your Vostro 3030 Small Desktop...
  • Page 12 6. Finish the operating system setup. For Ubuntu: Follow the on-screen instructions to complete the setup. For more information about installing and configuring Ubuntu, search in the Knowledge Base Resource at Dell Support Site. For Windows: Set up your Vostro 3030 Small Desktop...
  • Page 13 Follow the on-screen instructions to complete the setup. When setting up, Dell recommends that you: ● Connect to a network for Windows updates. NOTE: If connecting to a secured wireless network, enter the password for the wireless network access when prompted.

  • Page 14: Chapter 3: Specifications Of Vostro 3030 Small Desktop

    The weight of your computer depends on the ● 10.41 lb (4.72 kg), maximum configuration ordered and manufacturing variability. Processor The following table lists the details of the processors that are supported by your Vostro 3030 Small Desktop. Table 3. Processor  Description Option one...

  • Page 15: Chipset

    Intel UHD Graphics 730 Intel UHD Graphics 730 Intel UHD Graphics 770 Intel UHD Graphics 710 Chipset The following table lists the details of the chipset that is supported in your Vostro 3030 Small Desktop. Table 4. Chipset  Description Values Chipset...

  • Page 16: Memory Matrix

    ● 32 GB, 1 x 32 GB, DDR5, 4400 MT/s, UDIMM ● 64 GB, 2 x 32 GB, DDR5, 4400 MT/s, UDIMM, dual- channel Memory matrix The following table lists the memory configurations supported on your Vostro 3030 Small Desktop. Table 6. Memory matrix  Configuration Slot...

  • Page 17: Internal Slots

    ● One SATA 2.0 slot for slim optical drive ● One SATA 3.0 slot for 3.5-inch hard drive Ethernet The following table lists the wired Ethernet Local Area Network (LAN) specifications of your Vostro 3030 Small Desktop. Table 9. Ethernet specifications  Description...

  • Page 18: Wireless Module

    Wireless module The following table lists the Wireless Local Area Network (WLAN) modules that are supported on your Vostro 3030 Small Desktop. Table 10. Wireless module specifications  Description Option one Option two Model number Realtek RTL8852BE Realtek RTL8851BE Transfer rate...

  • Page 19: Storage

    9.5 mm 16x slimline DVD-RW drive SATA AHCI, up to 1.5 Gbps Not applicable (optional) Media-card reader The following table lists the media cards that are supported in your Vostro 3030 Small Desktop. Table 14. Media-card reader specifications  Description Values Media-card type...

  • Page 20: Power Supply Connector

    ● One 4 pin connector for processor ● One 8 pin connector for system board GPU—Integrated The following table lists the specifications of the integrated Graphics Processing Unit (GPU) supported by your Vostro 3030 Small Desktop. Table 17. GPU—Integrated  Controller...

  • Page 21: Multiple Display Support Matrix

    HDMI 1.4b port is 1920 x 1200. Multiple display support matrix The following table lists the multiple display support matrix for your Vostro 3030 Small Desktop. Table 18. Integrated graphics card  Graphics Card Intel UHD Graphics Video ports on Integrated Graphics Card ●...

  • Page 22: Environmental

    Dell Regulatory Compliance Home Page Responsible Business Alliance Policy Operating and storage environment This table lists the operating and storage specifications of your Vostro 3030 Small Desktop. Airborne contaminant level: G1 as defined by ISA-S71.04-1985 Table 22. Computer environment  Description...

  • Page 23: Dell Support Policy

    Dell support policy For information about Dell support policy, search in the Knowledge Base Resource at Dell Support Site. Specifications of Vostro 3030 Small Desktop...

  • Page 24: Chapter 4: Working Inside Your Computer

    You should only perform troubleshooting and repairs as authorized or directed by the Dell technical support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that is shipped with the product or at Dell Regulatory Compliance Home Page.

  • Page 25: Safety Precautions

    ESD protection is an increasing concern. Due to the increased density of semiconductors used in recent Dell products, the sensitivity to static damage is now higher than in previous Dell products. For this reason, some previously approved methods of handling parts are no longer applicable.

  • Page 26: Esd Field Service Kit

    ● Use a wired ESD wrist strap that is properly grounded. Wireless anti-static straps do not provide adequate protection. Touching the chassis before handling parts does not ensure adequate ESD protection on parts with increased sensitivity to ESD damage. ● Handle all static-sensitive components in a static-safe area. If possible, use anti-static floor pads and workbench pads. ●...

  • Page 27: Transporting Sensitive Components

    Transporting sensitive components When transporting ESD sensitive components such as replacement parts or parts to be returned to Dell, it is critical to place these parts in anti-static bags for safe transport.

  • Page 28: Screw List

    Screw list NOTE: When removing screws from a component, it is recommended to note the screw type and the quantity of screws, and then place them in a screw storage box. This is to ensure that the correct number of screws and correct screw type is restored when the component is replaced.

  • Page 29: Major Components Of Vostro 3030 Small Desktop

    Major components of Vostro 3030 Small Desktop The following image shows the major components of Vostro 3030 Small Desktop. Figure 9. Major components of your computer 1. Left-side cover 2. Front-I/O bracket 3. Memory module 4. Hard-drive cage 5. Hard drive 6.
  • Page 30 15. Wireless card NOTE: Dell provides a list of components and their part numbers for the original system configuration purchased. These parts are available according to warranty coverages purchased by the customer. Contact your Dell sales representative for purchase options.

  • Page 31: Chapter 5: Removing And Installing Customer Replaceable Units (Crus)

    Removing and installing Customer Replaceable Units (CRUs) The replaceable components in this chapter are Customer Replaceable Units (CRUs). CAUTION: Customers can replace only the Customer Replaceable Units (CRUs) following the safety precautions and replacement procedures. NOTE: The images in this document may differ from your computer depending on the configuration you ordered. Left-side cover Removing the left-side cover Prerequisites...

  • Page 32: Installing The Left-Side Cover

    Installing the left-side cover Prerequisites If you are replacing a component, remove the existing component before performing the installation process. About this task The following images indicate the location of the left-side cover and provide a visual representation of the installation procedure. Figure 11.

  • Page 33: Installing The Front Cover

    Figure 12. Removing the front cover Steps 1. Gently pry and release the tabs that secure the front cover to the chassis. 2. Lift the front cover away from the chassis. Installing the front cover Prerequisites If you are replacing a component, remove the existing component before performing the installation process. About this task The following images indicate the location of the front cover and provide a visual representation of the installation procedure.

  • Page 34: Hard Drive

    Figure 13. Installing the front cover Steps 1. Align and insert the tabs on the front cover into the slots on the right side of the chassis. 2. Rotate the front cover towards the chassis and snap the tabs on the front cover into place. Next steps 1.

  • Page 35: Installing The 3.5-Inch Hard Drive

    About this task The following images indicate the location of the 3.5-inch hard drive and provide a visual representation of the removal procedure. Figure 14. Removing the 3.5-inch hard drive Steps 1. Disconnect the data and power cable from the connectors on the 3.5-inch hard drive. 2.
  • Page 36 About this task The following images indicate the location of the 3.5-inch hard drive and provide a visual representation of the installation procedure. Figure 15. Installing the 3.5-inch hard drive Steps 1. Align and slide the 3.5-inch hard drive into the hard-drive cage. 2.

  • Page 37: Hard-Drive And Optical-Drive Cage

    Hard-drive and optical-drive cage Removing the hard-drive and optical-drive cage Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the left-side cover. 3. Remove the front cover. 4. Remove the 3.5-inch hard drive. About this task The following images indicate the location of the hard-drive and optical-drive cage and provide a visual representation of the removal procedure.

  • Page 38: Installing The Hard-Drive And Optical-Drive Cage

    2. Lift and slide the hard-drive and optical-drive bracket away from the chassis NOTE: The data and power cables are still connected to the optical drive. Carefully slide out the hard-drive and optical-drive cage. 3. Turn over the hard-drive and optical-drive cage. 4.
  • Page 39 Figure 17. Installing the hard-drive and optical-drive cage Steps 1. Connect the data and power cable to the optical drive. NOTE: This step is only applicable to computers shipped with an optical drive. 2. Route the data and power cable through the routing guides on the hard-drive and optical-drive cage. 3.

  • Page 40: Optical Drive (Optional)

    Optical drive (optional) Removing the optical drive Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the left-side cover. 3. Remove the front cover. 4. Remove the 3.5-inch hard drive. 5. Remove the hard-drive and optical-drive cage.

  • Page 41: Installing The Optical Drive

    2. Remove the (M2x3) screw that secures the optical drive to the hard-drive and optical-drive bracket. 3. Slide the optical drive out from the hard-drive and optical-drive bracket. 4. Turn over and place the optical drive on a flat surface. 5.

  • Page 42: Power Button

    Steps 1. Align the optical drive bezel to the optical drive and snap the bezel onto the optical drive. 2. Slide the optical drive into the hard-drive and optical-drive bracket. 3. Replace the (M2x3) screw to secure the optical drive to the hard-drive and optical-drive bracket. Next steps 1.

  • Page 43: Installing The Power Button

    2. Press the release tabs on the power button to release the power button from the slot on the chassis. 3. Remove the power button and the cable through the slot on the front of the chassis. Installing the power button Prerequisites If you are replacing a component, remove the existing component before performing the installation process.

  • Page 44: Memory

    Memory Removing the memory CAUTION: To prevent damage to the memory module, hold it by the edges. Do not touch the components or metallic contacts on the memory module as Electrostatic Discharge (ESD) may inflict severe damage on the components. To read more about ESD protection, see protection.

  • Page 45: Solid-State Drive

    Prerequisites If you are replacing a component, remove the existing component before performing the installation process. About this task The following images indicate the location of the memory and provide a visual representation of the installation procedure. Figure 23. Installing the memory Steps 1.

  • Page 46: Installing The M.2 2230 Solid-State Drive

    About this task The following images indicate the location of the M.2 2230 solid-state drive and provide a visual representation of the removal procedure. Figure 24. Removing the M.2 2230 solid-state drive Steps 1. Remove the screw (M2x3) that secures the M.2 2230 solid-state drive to the system board. 2.

  • Page 47: Removing The M.2 2280 Solid-State Drive

    The following images indicate the location of the M.2 2230 solid-state drive and provide a visual representation of the installation procedure. Figure 26. Installing the M.2 2230 solid-state drive Steps 1. Align the notch on the M.2 2230 solid-state drive with the tab on the M.2 card slot. 2.

  • Page 48: Installing The M.2 2280 Solid-State Drive

    Figure 27. Removing the M.2 2280 solid-state drive Steps 1. Remove the screw (M2x3) that secures the M.2 2280 solid-state drive to the system board. 2. Slide and lift the M.2 2280 solid-state drive from the M.2 card slot on the system board. Installing the M.2 2280 solid-state drive Prerequisites If you are replacing a component, remove the existing component before performing the installation process.

  • Page 49: Wireless Card

    The following images indicate the location of the M.2 2280 solid-state drive and provide a visual representation of the installation procedure. Figure 29. Installing the M.2 2280 solid-state drive Steps 1. Align the notch on the M.2 2280 solid-state drive with the tab on the M.2 card slot. 2.

  • Page 50: Installing The Wireless Card

    Figure 30. Removing the wireless card Steps 1. Remove the screw (M2x3) that secures the wireless card on the system board. 2. Slide and lift the wireless-card bracket off the wireless card. 3. Disconnect the antenna cables from the connectors on the wireless card. 4.

  • Page 51: Coin-Cell Battery

    Figure 31. Installing the wireless card Steps 1. Connect the antenna cables to connectors on the wireless card. 2. Align and place the wireless-card bracket on the wireless card. 3. Align the notch on the wireless card with the tab on the wireless-card slot. 4.

  • Page 52: Installing The Coin-Cell Battery

    Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the left-side cover. About this task The following images indicate the location of the coin-cell battery and provide a visual representation of the removal procedure. Figure 32. Removing the coin-cell battery Steps Push the coin-cell battery securing-clip on the coin-cell battery socket to release the coin-cell battery.

  • Page 53: Media-Card Reader (Optional)

    Figure 33. Installing the coin-cell battery Steps Insert the coin-cell battery into the battery socket with the positive side (+) label facing up, and snap the battery into place. Next steps 1. Install the left-side cover. 2. Follow the procedure in After working inside your computer.

  • Page 54: Installing The Media-Card Reader

    Figure 34. Removing the media-card reader Steps 1. Remove the two screws (M3x5) that secure the media-card reader bracket to the system board and the chassis. 2. Push the media-card reader bracket to release it from the chassis. 3. Slide and lift the media-card reader and the bracket off the system board. Installing the media-card reader Prerequisites If you are replacing a component, remove the existing component before performing the installation process.

  • Page 55: External Antenna

    Figure 35. Installing the media-card reader Steps 1. Align the screw hole on the media-card reader bracket with the screw holes on the system board and the chassis. 2. Align and slide the media-card reader and the bracket into the slot on the system board. 3.

  • Page 56: Installing The External Antenna

    Figure 36. Removing the external antenna Steps 1. Loosen the bolts that secure the external-antenna cables to the SMA connectors on the chassis. 2. Remove the external-antenna cables from the SMA connectors on the chassis. Installing the external antenna Prerequisites If you are replacing a component, remove the existing component before performing the installation process.
  • Page 57 About this task The following images indicate the location of the external antenna and provide a visual representation of the installation procedure. Figure 37. Installing the external antenna Steps 1. Align and connect the external-antenna cables to the SMA connectors on the chassis. 2.

  • Page 58: Chapter 6: Removing And Installing Field Replaceable Units (Frus)

    To avoid any potential damage to the component or loss of data, ensure that an authorized service technician replaces the Field Replaceable Units (FRUs). CAUTION: Dell Technologies recommends that this set of repairs, if needed, to be conducted by trained technical repair specialists. CAUTION: As a reminder, your warranty does not cover damages that may occur during FRU repairs that are not authorized by Dell Technologies.
  • Page 59 Figure 38. Removing the cables from the routing guides Figure 39. Removing the power supply unit Removing and installing Field Replaceable Units (FRUs)

  • Page 60: Installing The Power Supply Unit

    Steps 1. Press the securing clips and disconnect the processor-power cable and the system-board power cable from the connectors on the system board. 2. Remove the power supply unit cables from the routing guides on the chassis. 3. In a reverse sequential order (3>2>1), remove the three screws (#6-32) that secure the power supply unit on the chassis. 4.

  • Page 61: Antenna Modules

    Figure 41. Routing the cables through the routing guides Steps 1. Align and slide the tabs on the power supply unit into the latches on the chassis. 2. Align the screw holes on the power supply unit with the screw holes on the chassis. 3.

  • Page 62: Installing The Antenna Module

    3. Remove the front cover. 4. Remove the 3.5-inch hard drive. 5. Remove the hard-drive and optical-drive cage. 6. Remove the wireless card. About this task The following images indicate the location of the antenna module and provide a visual representation of the removal procedure. Figure 42.

  • Page 63: Sma Antenna Kit

    Figure 43. Installing the antenna module Steps 1. Align the screws on the antenna modules with the screw holes on the chassis. 2. Replace the two screws (M2x3) to secure the antenna modules on the chassis. 3. Route the antenna cables through the routing guides on the chassis. 4.

  • Page 64: Installing The Sma Antenna Kit

    6. Remove the wireless card. About this task The following image indicates the location of the SMA antenna kit and provides a visual representation of the removal procedure. Figure 44. Removing the SMA Antenna kit Steps 1. Remove the nut and washer from the two antenna heads. 2.
  • Page 65 Figure 45. Installing the SMA antenna kit Steps NOTE: Steps 1, 2, and 3 are required when installing the SMA antenna kit for the first time. Using a screw driver, push and remove the antenna cover from the chassis. 2. Remove the antenna cover from the screw driver and dispose the antenna cover. 3.

  • Page 66: Fan Shroud

    5. Install the left-side cover. 6. Follow the procedure in After working inside your computer. Fan shroud Removing the fan shroud Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the left-side cover. About this task The following images indicate the location of the fan shroud and provide a visual representation of the removal procedure.

  • Page 67: Processor Fan And Heat-Sink Assembly

    Figure 47. Installing the fan shroud Steps 1. Align the fan shroud over the processor fan. NOTE: The side of the fan with the word 'REAR' written must face the rear of the chassis. NOTE: The stubs on the fan shroud must align to the corresponding stub holes on the processor fan. 2.

  • Page 68: Installing The Processor Fan And Heat-Sink Assembly

    About this task The following images indicate the location of the fan and heat-sink assembly and provide a visual representation of the removal procedure. Figure 48. Removing the processor fan and heat-sink assembly Steps 1. Disconnect the fan and heat-sink assembly cable from the connector on the system board. 2.

  • Page 69: Processor

    Figure 49. Installing the processor fan and heat-sink assembly Steps 1. Gently align and place the processor fan and heat-sink assembly on the processor. NOTE: The side of the fan with the word 'REAR' written must face the rear of the chassis. NOTE: The stubs on the fan shroud must align to the corresponding stub holes on the processor fan.

  • Page 70: Installing The Processor

    3. Remove the shroud. 4. Remove the processor fan and heat-sink assembly. About this task The following images indicate the location of the processor and provide a visual representation of the removal procedure. Figure 50. Removing the processor Steps 1. Press the release lever down and push the lever away from the processor to release the lever from the securing tab. 2.

  • Page 71: System Board

    Figure 51. Installing the processor Steps 1. Extend the release lever and the processor cover completely in an open position. NOTE: The side of the fan with the word 'REAR' written must face the rear of the chassis. NOTE: The stubs on the fan shroud must align to the corresponding stub holes on the processor fan. 2.
  • Page 72 8. Remove the wireless card. 9. Remove the coin-cell battery. 10. Remove the media-card reader, if applicable. 11. Remove the shroud. 12. Remove the processor fan and heat-sink assembly. 13. Remove the processor. About this task NOTE: The Service Tag information of your computer is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.
  • Page 73 14. PCIe x16 slot (SLOT2) 15. PCIe x1 slot (SLOT1) 16. Coin-cell battery socket The following images indicate the location of the system board and provide a visual representation of the removal procedure. Figure 53. Removing the I/O bracket Steps 1.
  • Page 74 Figure 54. Disconnecting the cables and removing the screws 3. Disconnect the following cables from the system board. ● hard-drive and optical-drive power cable ● optical-drive data cable ● hard-drive data cable ● system-board power cable ● power-button cable ● power-button cable ●...

  • Page 75: Installing The System Board

    Figure 55. Lifting the system board off the chassis 5. Lift the system board at an angle and remove it from the chassis. Installing the system board CAUTION: The information in this section is intended for authorized service technicians only. Prerequisites If you are replacing a component, remove the existing component before performing the installation process.
  • Page 76 Figure 56. System-board connectors 1. Processor-power cable connector (ATX CPU1) 2. Processor socket 3. Processor-power cable connector (ATX CPU2) 4. Processor-fan cable connector 5. Memory module slots 6. M.2 2230/2280 solid-state drive slot 7. Power-button cable connector 8. Media-card reader cable connector 9.
  • Page 77 Figure 57. Placing the system board in the chassis Steps 1. Slide the system board at an angle and align the rear external ports to their respective openings on the chassis. NOTE: The side of the fan with the word 'REAR' written must face the rear of the chassis. NOTE: The stubs on the fan shroud must align to the corresponding stub holes on the processor fan.
  • Page 78 Figure 58. Replacing the screws and connecting the cables 3. Replace the seven screws (#6-32) and the screw (#6-32x3.8) to secure the system board on the chassis. 4. Route and connect the following cables to the system board. ● hard-drive and optical-drive power cable ●...
  • Page 79 2. Install the processor fan and heat-sink assembly. 3. Install the shroud. 4. Install the media-card reader, if applicable. 5. Install the coin-cell battery. 6. Install the wireless card. 7. Install the M.2 2230 solid-state drive or the M.2 2280 solid-state drive, as applicable.

  • Page 80: Chapter 7: Software

    ● Windows 11 Home National Education ● Windows 11 Pro National Education ● Ubuntu Linux 22.04 LTS, 64-bit Drivers and downloads When troubleshooting, downloading, or installing drivers, it is recommended that you read the Dell Knowledge Base article Drivers and Downloads FAQs 000123347. Software...

  • Page 81: Chapter 8: Bios Setup

    BIOS Setup CAUTION: Unless you are an expert computer user, do not change the settings in the BIOS Setup. Certain changes can make your computer work incorrectly. NOTE: Depending on the computer and the installed devices, the options that are listed in this section may or may not be displayed.

  • Page 82: F12 One Time Boot Menu

    Depending on your computer and its installed devices, the items that are listed in this section may or may not be displayed. Table 25. System setup options—Overview menu  Overview Vostro 3030 Small Desktop System Information BIOS Version Displays the BIOS version number.
  • Page 83 Table 25. System setup options—Overview menu (continued) Overview Maximum Clock Speed Displays the maximum processor clock speed. Minimum Clock Speed Displays the minimum processor clock speed. Current Clock Speed Displays the current processor clock speed. Core Count Displays the number of cores on the processor. Processor ID Displays the processor identification code.
  • Page 84 The computer stops booting to the operating system when a component is not authenticated during the boot process. Secure Boot can be enabled in BIOS setup or using management interfaces like Dell Command|Configure, but can only be disabled from BIOS setup.
  • Page 85 Table 27. System setup options—Integrated Devices menu (continued) Integrated Devices NOTE: Depending on the configuration ordered, the microphone setup option may not be available. USB Configuration Enable USB Boot Support Enables booting from USB mass storage devices that are connected to external USB ports.
  • Page 86 Table 28. System setup options—Storage menu (continued) Storage Drive Information Displays the information of onboard drives. Enable MediaCard Secure Digital (SD) Card Enables or disables the SD card. By default, the Secure Digital (SD) Card option is enabled. Secure Digital (SD) Card Read-Only Mode Enables or disables the SD card read-only mode.
  • Page 87 By default, the Optimized option is selected. Standard setting for balanced performance, noise, and temperature. USB Wake Support Wake on Dell USB-C Dock When enabled, connecting a Dell USB-C Dock wakes the computer from Standby, Hibernate, and Power Off. By default, this option is enabled. AC Behavior...
  • Page 88 BIOS. This option returns to the disabled state when the computer restarts. By default, the Clear option is disabled. Dell Technologies recommends enabling the Clear option only when TPM data is required to be cleared. Physical Presence Interface (PPI) Bypass...
  • Page 89 By default, the Start Data Wipe option is disabled. Absolute Absolute Software provides various cyber security solutions, some requiring software preloaded on Dell computers and integrated into the BIOS. To use these features, you must enable the Absolute BIOS setting and contact Absolute for configuration and activation.
  • Page 90 BIOS passwords. You can modify the minimum and maximum length of the passwords and require passwords to contain certain character classes (upper case, lower case, digit, special character). Dell Technologies recommends setting the minimum password length to at least eight characters. Password Bypass The Password Bypass option allows the computer to reboot from the operating system without entering the computer or hard drive password.
  • Page 91 Enables or disables master password support. Hard disk passwords need to be cleared before the setting can be changed. By default, this option is disabled. Dell does not recommend enabling the Master Password Lockout unless you have implemented your own password recovery computer. Allow Non-Admin PSID Revert This option controls access to the Physical Security ID (PSID) revert of NVMe storage drives from the Dell Security Manager prompt.
  • Page 92 Allows you to control the automatic boot flow for SupportAssist System Resolution Console and for Dell operating system Recovery Tool. By default, the Dell Auto OS Recovery Threshold value is set to 2. Table 35. System setup options—System Management menu ...
  • Page 93 This option is not available when the virtualization setting for IOMMU is disabled (VT-d/AMD Vi). By default, the Enable Pre-Boot DMA Support option is enabled. For additional security, Dell Technologies recommends keeping the Enable Pre- Boot DMA Support option enabled. NOTE: This option is provided only for compatibility purposes, since some older hardware is not DMA capable.
  • Page 94 Table 38. System setup options—Virtualization menu (continued) Virtualization Support Enable OS Kernel DMA Support Allows you to control the Kernel DMA protection for both internal and external ports. This option does not directly enable DMA protection in the operating system. For operating systems that support DMA protection, this setting indicates to the operating system that the BIOS supports the feature.

  • Page 95: Updating The Bios

    If the recovery key is not known this can result in data loss or an unnecessary operating system reinstall. For more information about this subject, search in the Knowledge Base Resource at Dell Support Site. Steps 1.

  • Page 96: Updating The Bios From The One-Time Boot Menu

    ● USB drive formatted to the FAT32 file system (the drive does not have to be bootable) ● BIOS executable file that you downloaded from the Dell Support website and copied to the root of the USB drive ● AC power adapter must be connected to the computer ●...

  • Page 97: Assigning A System Setup Password

    NOTE: System and setup password feature is disabled. Assigning a System Setup password Prerequisites You can assign a new System or Admin Password only when the status is in Not Set. About this task To enter BIOS System Setup, press F2 immediately after a power-on or reboot. Steps 1.

  • Page 98: Clearing Cmos Settings

    6. Connect the battery cable to the system board. 7. Replace the left-side cover. Clearing BIOS (System Setup) and System passwords About this task To clear the computer or BIOS passwords, contact Dell technical support as described at Contact Support. For more information, go to Dell Support Site.

  • Page 99: Chapter 9: Troubleshooting

    Check diagnostics About this task SupportAssist diagnostics (also known as system diagnostics) performs a complete check of your hardware. The Dell SupportAssist Pre-boot System Performance Check diagnostics is embedded with the BIOS and launched by the BIOS internally. The embedded system diagnostics provides options for particular devices or device groups allowing you to: ●...

  • Page 100: System-Diagnostic Lights

    You can also download it from the Dell Support website to troubleshoot and fix your computer when it fails to boot into the primary operating system due to software or hardware failures.

  • Page 101: Real Time Clock-Rtc Reset

    Real Time Clock—RTC reset The Real Time Clock (RTC) reset function allows you or the service technician to recover the recently launched model Dell Latitude and Precision systems from No POST/No Boot/No Power situations. You can initiate the RTC reset on the system from a power-off state only if it is connected to AC power.

  • Page 102: Chapter 10: Getting Help And Contacting Dell

    Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these self-help resources: Table 43. Self-help resources  Self-help resources Resource location Information about Dell products and services Dell Site My Dell app...

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