Dell Precision M40 System Information Manual page 38

To return products, you must contact Dell Customer Service to receive a
Credit Return Authorization Number. See the "Getting Help" section in
the User's Guide that came with your computer to find the appropriate
contact information for obtaining customer assistance. To expedite the
processing of your refund or credit, Dell expects you to return the products
to Dell in their original packaging within five days of the date that Dell
issues the Credit Return Authorization Number. You must also prepay
shipping charges and insure the shipment or accept the risk of loss or
damage during shipment. You may return software for refund or credit only
if the sealed package containing the diskette(s) or CD(s) is unopened.
Returned products must be in as-new condition, and all of the manuals,
diskette(s), CD(s), power cables, and other items included with a product
must be returned with it. For customers who want to return, for refund or
credit only, either applications software or an operating system that has
been installed by Dell, the whole system must be returned, along with any
media and documentation that may have been included in the original
shipment.
This "Total Satisfaction" Return Policy does not apply to DellWare
products, which may be returned under DellWare's then-current return
policy. In addition, reconditioned parts purchased through Dell Spare Parts
Sales in Canada are nonreturnable.
36 D el l Pr e c is io n ™ Mob i l e Wo r k s t a t i o n M4 0 S yst em In fo r m a ti o n