Download Print this page

Advertisement

Quick Links

PartnerMic
user guide
SON_UserGuide_EasyLine-PartnerMic_029-6387-02_V1.02_ENG.indd 1
SON_UserGuide_EasyLine-PartnerMic_029-6387-02_V1.02_ENG.indd 1
A Sonova brand
2022-10-19 4:19:07 PM
2022-10-19 4:19:07 PM

Advertisement

loading
Need help?

Need help?

Do you have a question about the Easy Line PartnerMic and is the answer not in the manual?

Questions and answers

L Brown
February 25, 2025

Where can I purchase the Sonova Easy LIne Partner mic in north western New Jersey? Is it compatible with Kirkland signature 10.0T hearing aid? Is it available for purchase online? Thank you.

Summary of Contents for Sonova Easy Line PartnerMic

  • Page 1 PartnerMic user guide A Sonova brand SON_UserGuide_EasyLine-PartnerMic_029-6387-02_V1.02_ENG.indd 1 SON_UserGuide_EasyLine-PartnerMic_029-6387-02_V1.02_ENG.indd 1 2022-10-19 4:19:07 PM 2022-10-19 4:19:07 PM...
  • Page 2: Welcome

    Welcome Congratulations on choosing the PartnerMic, a quality product developed by Sonova, one of the world’s leading companies in the field of hearing technology. Please read this user guide carefully to discover how to benefit from the features of your PartnerMic.
  • Page 3: Table Of Contents

    Contents Welcome ............... 2 Getting to know your PartnerMic ....... 5 Device description ..........6 Accessories ............7 Getting started ............. 8 Charging the device ..........8 Switching on/off ............. 9 Pairing the PartnerMic to the hearing aids ..10 Streaming stability ..........
  • Page 4 Notes SON_UserGuide_EasyLine-PartnerMic_029-6387-02_V1.02_ENG.indd 4 SON_UserGuide_EasyLine-PartnerMic_029-6387-02_V1.02_ENG.indd 4 2022-10-19 4:19:07 PM 2022-10-19 4:19:07 PM...
  • Page 5: Getting To Know Your Partnermic

    Getting to know your PartnerMic The PartnerMic is worn by a speaking partner. It picks up their voice and streams the sound directly into both of your hearing aids. Listener Speaking partner Max 25 m (80 feet) PartnerMic SON_UserGuide_EasyLine-PartnerMic_029-6387-02_V1.02_ENG.indd 5 SON_UserGuide_EasyLine-PartnerMic_029-6387-02_V1.02_ENG.indd 5 2022-10-19 4:19:07 PM 2022-10-19 4:19:07 PM...
  • Page 6: Device Description

    PartnerMic at a glance 1 Microphone openings 2 Charging input 3 Clip 4 Pairing button 5 Power switch On/Off 6 Indicator light SON_UserGuide_EasyLine-PartnerMic_029-6387-02_V1.02_ENG.indd 6 SON_UserGuide_EasyLine-PartnerMic_029-6387-02_V1.02_ENG.indd 6 2022-10-19 4:19:08 PM 2022-10-19 4:19:08 PM...
  • Page 7: Accessories

    Accessories (content may vary depending on country) • USB-C cable • Lanyard • Protective bag • Adapter for 12 V car charger (optional) SON_UserGuide_EasyLine-PartnerMic_029-6387-02_V1.02_ENG.indd 7 SON_UserGuide_EasyLine-PartnerMic_029-6387-02_V1.02_ENG.indd 7 2022-10-19 4:19:08 PM 2022-10-19 4:19:08 PM...
  • Page 8: Getting Started

    Getting started Charging the device PartnerMic has a built-in, non-removable, rechargeable battery. When charging the PartnerMic for the first time, let it charge for at least 2 hours, even if the indicator light is not lit or turns green. SON_UserGuide_EasyLine-PartnerMic_029-6387-02_V1.02_ENG.indd 8 SON_UserGuide_EasyLine-PartnerMic_029-6387-02_V1.02_ENG.indd 8 2022-10-19 4:19:08 PM 2022-10-19 4:19:08 PM...
  • Page 9: Switching On/Off

    • Plug the power supply into a power socket • Plug the USB plug into the PartnerMic charging input • The typical charging time is 2 hours • Charging is complete when the indicator light turns solid green PartnerMic will be turned off while charging. Switching on/off Slide the power switch to turn the PartnerMic on or off.
  • Page 10: Pairing The Partnermic To The Hearing Aids

    Pairing the PartnerMic to the hearing aids PartnerMic needs to be paired to your hearing aids before use. If the PartnerMic has not been paired to a hearing aid before, it will automatically enter pairing mode at start up and blink blue. If you have received the PartnerMic and the hearing aids in a set, they may already be paired.
  • Page 11 You only have to pair the hearing aids once. They will remain paired after being turned off and on again. SON_UserGuide_EasyLine-PartnerMic_029-6387-02_V1.02_ENG.indd 11 SON_UserGuide_EasyLine-PartnerMic_029-6387-02_V1.02_ENG.indd 11 2022-10-19 4:19:08 PM 2022-10-19 4:19:08 PM...
  • Page 12 To redo the pairing procedure you can manually activate the pairing mode by pressing the pairing button. • Place the PartnerMic within 10 cm (4 inches) range from the hearing aid • Press the pairing button • Pairing is complete when the indicator light turns green Once successfully paired, any previously paired hearing aid will be unpaired.
  • Page 13: Streaming Stability

    Streaming stability PartnerMic has a streaming range of up to 25 meters (80 ft). The range may be reduced when the signal is obstructed by obstacles such as walls, furniture or the human body. If the hearing aids are out of range of the PartnerMic the audio reception will be terminated.
  • Page 14: Daily Use Of The Partnermic

    Daily use of the PartnerMic How to wear PartnerMic is worn by the speaking partner, attached with the clip or hanging on a lanyard. With a clip: • Gently press to open the clip • Ensure the PartnerMic is clipped securely to clothing With a lanyard: •...
  • Page 15: Positioning Of The Partnermic

    Positioning of the PartnerMic • For optimal performance, place the PartnerMic 20 cm (8”) below the wearer’s mouth • A distance of 50 cm (20”) should not be exceeded • Avoid tilting the PartnerMic beyond 45° • If the clip cannot be fastened to clothing use the supplied lanyard •...
  • Page 16: Understanding The Indicator Light (Led)

    Understanding the indicator light (LED) During operation Solid green 3 sec Switching on Blinking red Low battery (~30min left) Blinking blue Pairing mode Solid red 5 sec Pairing failed Staying solid red Device error During charging Blinking green Charging Staying solid green Charging complete Low battery warning When the PartnerMic has approximately 30 minutes...
  • Page 17: Adjusting The Volume

    Adjusting the volume The volume of the PartnerMic can be adjusted with the multi-function button on your hearing aid or from the Remote Control functions within the app, available for both Android and iOS. SON_UserGuide_EasyLine-PartnerMic_029-6387-02_V1.02_ENG.indd 17 SON_UserGuide_EasyLine-PartnerMic_029-6387-02_V1.02_ENG.indd 17 2022-10-19 4:19:09 PM 2022-10-19 4:19:09 PM...
  • Page 18: Troubleshooting

    Troubleshooting Cause What to do Issue: I don‘t hear any sound from the PartnerMic PartnerMic is switched Make sure the device is turned on and fully operational PartnerMic is not paired Pair the PartnerMic to the with the hearing aids hearing aids The distance between Bring the devices closer to each...
  • Page 19 Cause What to do Issue: The volume during streaming is not comfortable (too low or too high) The volume levels are Adjust the volume using the not set correctly multi-function button on your hearing aid or the Remote Control functions within the app.
  • Page 20: Service And Warranty

    International warranty Sonova offers a one year limited international warranty, valid as of the date of purchase. This limited warranty covers manufacturing and material defects. The warranty is valid only if proof of purchase is shown.
  • Page 21: Warranty Limitation

    Warranty limitation This warranty does not cover damage from improper handling or care, exposure to chemicals, immersion in water or undue stress. Damage caused by third parties or non-authorized service centers renders the warranty null and void. This warranty does not cover any services performed by a hearing care professional in his/her office.
  • Page 22: Compliance Information

    Compliance information Europe: Declaration of Conformity Hereby Sonova AG declares that this product is in compliance with the essential requirements of the Radio Equipment Directive 2014/53/EU. The full text of the Declaration of Conformity can be obtained from the manufacturer via the following web address: www.sonova.com/en/certificates...
  • Page 23 2) this device must accept any interference received, including interference that may cause undesired operation. Notice 2: Changes or modifications made to this device not expressly approved by Sonova AG may void the FCC authorization to operate this device. SON_UserGuide_EasyLine-PartnerMic_029-6387-02_V1.02_ENG.indd 23 SON_UserGuide_EasyLine-PartnerMic_029-6387-02_V1.02_ENG.indd 23 2022-10-19 4:19:09 PM...
  • Page 24 Notice 3: This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules and ICES-003 of Industry Canada. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 25 • Connect the device into an outlet on a circuit different from that to which the receiver is connected • Consult the dealer or an experienced radio/TV technician for help Notice 4: Japanese Radio Law Compliance This device is granted pursuant to the Japanese Radio Law (電波法).
  • Page 26: Information And Description Of Symbols

    Information and description of symbols The CE symbol is confirmation by Sonova AG that this product is in compliance with the Radio Equipment Directive 2014/53/EU. This symbol indicates that it is important for the user to read and take into account the relevant information in this user guide.
  • Page 27 The correct disposal of your old appliance will help prevent potential negative consequences for the environment and human health. With the UK Conformity Assessed mark, Sonova AG confirms that the product has conformed to applicable Great Britain legislations. SON_UserGuide_EasyLine-PartnerMic_029-6387-02_V1.02_ENG.indd 27 SON_UserGuide_EasyLine-PartnerMic_029-6387-02_V1.02_ENG.indd 27...
  • Page 28: Important Safety Information

    Important safety information Please read the information on the following pages before using your device. Hazard warnings Keep this device out of reach of children aged under 3 years, people with cognitive impairment, and pets. WARNING: Device batteries are hazardous and can cause serious injuries if they are swallowed or placed inside any part of the body, whether the battery is used or new! Keep out of the reach of...
  • Page 29 Dispose of electrical components in accordance with your local regulations. Changes or modifications to any of the devices that were not explicitly approved by Sonova AG are not permitted. External devices may only be connected if they have been tested in accordance with the relevant standards IEC 60601-1, IEC 60065, IEC 60950-1, IEC 62368-1 or other applicable safety standards.
  • Page 30: Product Safety Information

    Do not use the device in explosive areas (mines or industrial areas with danger of explosions, oxygen rich environments or areas where flammable anesthetics are handled) or where electronic equipment is prohibited. Opening the device might damage it. If problems occur which cannot be resolved by following the remedy guidelines in the troubleshooting section of this user guide, consult your hearing care...
  • Page 31 (radiator). Protect the device from excessive shock and vibration. Clean the device using a damp cloth. Never use household cleaning products (washing powder, soap, etc.) or alcohol to clean them. Never use a microwave or other heating devices to dry the device.
  • Page 32 Notes SON_UserGuide_EasyLine-PartnerMic_029-6387-02_V1.02_ENG.indd 32 SON_UserGuide_EasyLine-PartnerMic_029-6387-02_V1.02_ENG.indd 32 2022-10-19 4:19:10 PM 2022-10-19 4:19:10 PM...
  • Page 33 SON_UserGuide_EasyLine-PartnerMic_029-6387-02_V1.02_ENG.indd 33 SON_UserGuide_EasyLine-PartnerMic_029-6387-02_V1.02_ENG.indd 33 2022-10-19 4:19:10 PM 2022-10-19 4:19:10 PM...
  • Page 34 SON_UserGuide_EasyLine-PartnerMic_029-6387-02_V1.02_ENG.indd 34 SON_UserGuide_EasyLine-PartnerMic_029-6387-02_V1.02_ENG.indd 34 2022-10-19 4:19:10 PM 2022-10-19 4:19:10 PM...
  • Page 35 Australian Sponsor : Sonova Australia Pty Ltd. 12 Inglewood Place, Norwest NSW 2153 Australia And importer for European Union : Sonova Deutschland GmbH Max-Eyth-Str. 20 70736 Fellbach-Oeffingen, Germany Manufacturer: Sonova AG Laubisrütistrasse 28 CH-8712 Stäfa Switzerland SON_UserGuide_EasyLine-PartnerMic_029-6387-02_V1.02_ENG.indd 35 SON_UserGuide_EasyLine-PartnerMic_029-6387-02_V1.02_ENG.indd 35...
  • Page 36 Distributor 7 6 1 3 3 8 9 3 7 8 6 5 8 SON_UserGuide_EasyLine-PartnerMic_029-6387-02_V1.02_ENG.indd 36 SON_UserGuide_EasyLine-PartnerMic_029-6387-02_V1.02_ENG.indd 36 2022-10-19 4:19:11 PM 2022-10-19 4:19:11 PM...