Sonova Phonak PartnerMic User Manual
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Sonova Phonak PartnerMic User Manual

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Phonak PartnerMic
User Guide

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Summary of Contents for Sonova Phonak PartnerMic

  • Page 1 Phonak PartnerMic User Guide...

  • Page 2: Table Of Contents

    Contents 1. Welcome 2. Getting to know your PartnerMic 2.1 Device description 3. Getting started 3.1 Charging the battery 3.2 Switching on and off 3.3 Connecting the PartnerMic to hearing aids 3.4 Streaming stability note 4. Daily use of the PartnerMic 4.1 How to wear 4.2 Understanding the indicator light (LED) 4.3 Adjusting the volume...
  • Page 3 For detailed information on xxxxxxxx such as features, indicator light explanations etc, please refer to the corresponding user guides.

  • Page 4: Welcome

    1. Welcome Congratulations on choosing the PartnerMic, a quality product developed by Phonak, one of the world’s leading companies in the field of hearing technology. Please read this user guide carefully to discover how to benefit from the features of your PartnerMic. If you have any questions, please consult your hearing care professional or go to www.phonak.com Phonak –...

  • Page 5: Getting To Know Your Partnermic

    2. Getting to know your PartnerMic The PartnerMic is worn in lapel mode by a speaking partner. It picks up the voice and streams the sound directly into both of your Phonak Marvel hearing aids. Listener Speaking partner Max xx m (x feet)

  • Page 6: Device Description

    2.1 Device description Microphone openings Charging input Clip Connect button Power switch On/Off Indicator light...
  • Page 7 Accessories (content may vary depending on country) • USB Type-C cable • Lanyard • Protective bag • 12 V car charger adapter (optional)
  • Page 8 Illu_power_supply_USB_EU_outline.eps Illu_cable_micro_USB_outline.eps (will be adjusted to show USB C)
  • Page 9 Illu_Roger_Neckholder.eps (will be adapted to new illu manner)

  • Page 12: Getting Started

    3. Getting started 3.1 Charging the battery Your PartnerMic has a built-in, non-removable, rechargeable battery. When charging your PartnerMic for the first time, let it charge for at least 2 hours, even if the indicator light is not lit or turns green. To charge it: •...

  • Page 14: Switching On And Off

    3.2 Switching on and off Slide the power switch to turn the PartnerMic on or off. Switch it off when not in use. 3.3 Connecting the PartnerMic to the hearing aids The PartnerMic needs to be connected to you hearing aids before use.
  • Page 15 To connect: • Place the PartnerMic within 10 cm (4 inches) range from the hearing aid • Connection is complete when the indicator light turns green If your hearing hearing aids are linked only one device needs to be connected. The second device will be connected automatically.
  • Page 16 If you want to redo the connection procedure you can manually activate the connection mode by pressing the connect button. To reconnect: • Place the PartnerMic within 10 cm (4 inches) range from the hearing aid • Press the Connect button •...

  • Page 18: Streaming Stability Note

    3.4 Streaming stability note The PartnerMic operates up to a range of 10 meters ft). Line of sight between the PartnerMic and the hearing aids is not required. The range may be reduced when the signal is obstructed by obstacles such as walls, furniture or the human body. If the hearing aids are out of range of the PartnerMic the audio transmission will be terminated.

  • Page 19: Daily Use Of The Partnermic

    4. Daily use of the PartnerMic 4.1 How to wear The PartnerMic is worn by the speaking partner, attached with a clip or hanging in a lanyard. With a clip: • Gently press to open the clip • Ensure the PartnerMic is clipped securely to clothing With a lanyard: •...
  • Page 20 Positioning of the PartnerMic • For optimal performance, place the PartnerMic 20 cm (8”) below the wearer’s mouth • If the clip cannot be fastened to clothing use the suppied lanyard to atttach the microphone. • A distance of 50 cm (20”) should not be exceeded •...

  • Page 21: Understanding The Indicator Light (Led)

    4.2 Understanding the indicator light (LED) During operation 3s green Switching on Blinking red Low battery Blinking blue Connecting mode 5s red Connection failed Solid red Device error During Charging Blinking Charging green Solid green Charging complete...

  • Page 22: Adjusting The Volume

    4.3 Adjusting the volume The volume of the PartnerMic can be adjusted from the Phonak Remote app, available for both Android and IOS.

  • Page 23: Troubleshooting

    5. Troubleshooting A summary of frequently asked questions and answers: Causes What to do I don‘t hear any sound from the PartnerMic • One or all devices are • Make sure all devices are turned on switched off and fully operational •...
  • Page 24 Causes What to do I hear breakup during audio transfer • The PartnerMic device is • Do not exceed the maximum too far away from the distance and adjust the device hearing aid or shielded orientations by an obstacle (e.g. human body) The volume during streaming is not comfortable (too low or too high)
  • Page 25 Causes What to do I see a rapidly blinking blue indicator light on the RemoteMic • xxxxxxxxx • xxxxxxxxx Indicator lights are solid blue but I cannot hear the RemoteMic • xxxxxxxxx • xxxxxxxxx The charging time is longer than usual •...

  • Page 26: Service And Warranty

    6. Service and warranty 6.1 Local warranty Please ask the hearing care professional, where you purchased your devices, about the terms of the local warranty. 6.2 International warranty Phonak offers a one year limited international warranty, valid as of the date of purchase. This limited warranty covers manufacturing and material defects.

  • Page 27: Warranty Limitation

    6.3 Warranty limitation This warranty does not cover damage from improper handling or care, exposure to chemicals, immersion in water or undue stress. Damage caused by third parties or non-authorized service centers renders the warranty null and void. This warranty does not cover any services performed by a hearing care professional in his/her office.

  • Page 28: Compliance Information

    7. Compliance information Europe: Declaration of Conformity Hereby Sonova AG declares that this product is in compliance with the essential requirements of the Radio Equipment Directive 2014/53/EU. The full text of the Declaration of Conformity can be obtained from the manufacturer or the local representative whose address can be taken from www.phonak.com...
  • Page 29 Notice 2: Changes or modifications made to this device not expressly approved by Sonova AG may void the FCC authorization to operate this device. Notice 3: This device has been tested and found to comply...
  • Page 30 These limits are designed to provide reasonable protection against harmful interference in a residential installation. This device generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
  • Page 31 Notice 4: Japanese Radio Law Compliance This device is granted pursuant to the Japanese Radio Law (電波法). This device should not be modified (otherwise the granted designation number will become invalid).” More details can be found in the data sheet which can be downloaded from www.phonak.com Notice 5: FCC/Industry Canada RF Radiation Exposure Statement...

  • Page 32: Information And Explanation Of Symbols

    8. Information and explanation of symbols The CE symbol is confirmation by Sonova AG that this product meets the requirements as the Radio Equipment Directive 2014/53/EU. This symbol indicates that it is important for the user to read and take into account the relevant information in this user guide.
  • Page 33 Operating The device is designed such that conditions it functions without problems or restrictions if used as intended, unless otherwise noted in this user guide. Temperature transport and storage: –20° to +60° Celsius (–4° to +140° Fahrenheit). Temperature operation: 0° to +40° Celsius (+32°...
  • Page 34 The device is designed for Direct Current (DC) power source with the specified parameters defined on the label of the product. Humidity during transportation and storage: <90% (non-condensing). Humidity operation: <90% (noncondensing). Atmospheric pressure: 500 hPa to 1500 hPa. This symbol on the product or its packaging means that it should not be disposed of with your other household waste.

  • Page 35: Important Safety Information

    9. Important safety information Please read the information on the following pages before using your device. Hazard warnings This device is not for children below 36 months. It contains small parts that can cause choking, if swallowed by children. Keep out of reach of children and mentally challenged people or pets.
  • Page 36 Dispose of electrical components in accordance with your local regulations. Changes or modifications to any of the devices that were not explicitly approved by Sonova AG are not permitted. External devices may only be connected if they have been tested in accordance with the relevant standards IEC 60601-1, IEC 60065, IEC 60950-1, IEC 62368-1 or other applicable safety standards.
  • Page 37 For safety reasons, only use chargers supplied by Sonova AG. Do not use the device in explosive areas (mines or industrial areas with danger of explosions, oxygen rich environments or areas where flammable anesthetics are handled) or where electronic equipment is prohibited.
  • Page 38 Product safety information Protect the device connectors, plugs, power supply from dirt and debris. Do not use excessive force when connecting your device to its different cables. Protect the device from excessive dust, moisture (bathing or swimming areas) and heat sources (radiator).
  • Page 39 If the device has been dropped or damaged, if it overheats, has a damaged cord or plug, or has been dropped into liquid, stop using your device and contact authorized service centre. Other important information High-powered electronic equipment, larger electronic installations and metallic structures may impair and significantly reduce the operating range.
  • Page 40 Notes...
  • Page 42 Manufacturer: Sonova AG Laubisrütistrasse 28 CH-8712 Stäfa Switzerland www.phonak.com...

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