Related Manuals for VeriFone 640m
Summary of Contents for VeriFone 640m
- Page 1 640m Installation Guide Verifone Part Number: DOC570-001-EN-A, Revision A03 www.verifone.com...
- Page 2 The information contained in this document is subject to change without notice. Although Verifone has attempted to ensure the accuracy of the contents of this document, Verifone shall not be liable for technical or editorial errors or omissions contained herein. Verifone and the Verifone logo are registered trademarks of Verifone.
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Page 3: Table Of Contents
2. Device Setup 640m Installation Safety Instructions ........11 Environmental Factors . - Page 4 Transactions Fail to Process......... . 28 © VeriFone, Inc. All rights reserved.
- Page 5 Checking CTLS Reader ......... . . 29 © VeriFone, Inc. All rights reserved.
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Page 6: Audience
Troubleshooting Guidelines - Provides guidance for addressing issues that may arise during device installation. Related Documentation To learn more about the 640m, refer to the following documents associated with the Verifone Part Number (VPNs). 640m Quick Installation Guide VPN DOC570-002-EN... -
Page 7: Conventions
The lightning symbol is used as a For safety, do not string cables or warning when bodily injury might cords across a walkway. occur. © VeriFone, Inc. All rights reserved. -
Page 8: Device Overview
Exchange of Data) and AES (Advanced Encryption Standard Algorithm) DUKPT requirements for maximum security. The 640m’s small and sleek design makes it portable while supporting payment methods - EMV (Europay, MasterCard and Visa Standard) and (Near Field Communication)/CTLS (Contactless), including Apple Pay, Google Pay, and Samsung Pay mobile wallets. -
Page 9: Application Environment
The primary smart card reader and the MSAMs safeguard sensitive financial data and support multiple smart card schemes. • 640m units are certified for ISO 7816-1 and ISO 7816-3 standards for smart card solutions, and ISO 14443 type A & B and ISO 18092 standards for CTLS operations. -
Page 10: Connectivity
• Support 5 V/3000mAh for external USB peripherals • USB host or device is configured by Software • The 640m USB-C port is on the right-hand side • Smart device communication is through USB-C Cellular (wireless communication) • 4G LTE Bluetooth (wireless communication) •... -
Page 11: Device Setup
Installation Guide 640m 2. Device Setup This section outlines the setup procedures for the 640m, covering the following segments: • 640m Installation Safety Instructions • Inside the Shipping Carton • Device Features • SAM/SIM and TF Cards • Examining Connection Port •... -
Page 12: Contactless Considerations
Power supply, connectivity cubes and base modules are shipped separately or depending on customer requirements. Remove all plastic wrapping from the terminal and components. Remove the clear protective film from the display. © VeriFone, Inc. All rights reserved. -
Page 13: Device Features
Familiarize yourself with the features before continuing with the installation process: Features Figure: 2 640m Device • The 640m device has a colored touch screen display. • A smart card reader, Contactless Reader and EMV. • A 3.5 mm audio jack to facilitate accessibility for the visually impaired. -
Page 14: Installing Or Changing Sam/Sim Card
Figure: 3 TF Slots TF/uSD Observe standard precautions in handling electrostatically sensitive devices. Electrostatic discharges can damage the equipment. Verifone recommends using a grounded anti-static wrist strap. Observez les précautions standard lors de la manipulation d’appareils sensibles aux décharges électrostatiques. Les décharges électrostatiques peuvent endommager l'équipement. - Page 15 Place the SIM/SAM cards step (5) into the slot as shown in Figure 4 Place back the cover step (6) as shown in Insert the card with the card’s gold contacts facing away from you, towards the unit. © VeriFone, Inc. All rights reserved.
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Page 16: Examining Connection Port
Installation Guide 640m Examining The 640m device has one primary USB-C port used for power and download. Connection Port Figure: 5 640m Primary USB- C Port Power Supply Not all configurations and device contexts require the use of a power supply –... -
Page 17: Using The Battery
Charge the 640m device for 4 hours before initial use. • Conserve battery power by turning the 640m device off when not in use. Do not let the battery charge fall below 10% for an extended period of time as this may permanently diminish the battery capacity. -
Page 18: Connecting The Terminal Power Pack
Les batteries Li-Polymère et Li-Ion doivent être recyclées ou éliminées correctement conformément aux directives/réglementations locales. Connecting Connect the 640m device to the provided USB cable and insert the other end into any USB charger head for initial charging. the Terminal... -
Page 19: To Connect The Terminal Power Supply
Installation Guide 640m To Connect the Insert the USB-C to the 640m and USB-A port to the power supply or Desktop. See Figure Terminal Power Supply TIP: To protect against possible damage caused by lightning strikes and electrical surges, consider installing a power surge protector. -
Page 20: Contactless Transactions
Contactless Transactions for more information. Wi-Fi/BT The 640m device includes an integrated WLAN RF transceiver for Wireless LAN systems with advanced power management, and an integrated radio Support transceiver for Bluetooth wireless systems. -
Page 21: Specifications
Installation Guide 640m 3. Specifications This chapter provides details on the power requirements, dimensions, and additional specifications of the 640m device. Unit Power • 5V DC, 2A Input power rating: Requirement • 3000 mAh Li-Polymer Rechargeable battery: • Charging via USB-C or charging base Temperature •... -
Page 22: Android Memory
• Rear: 5 MP, auto-focus or 2MP fixed focus • LED torch • Front: 2 MP (optional) Communication • BT 4.2 BLE (Bluetooth Low Energy) • Wi-Fi 2.4GHz/5GHz (a/b/g/n) (5GHz support is an option) © VeriFone, Inc. All rights reserved. -
Page 23: Maintenance And Cleaning
Verifone authorized service provider for maintenance or replacement. Cleaning & Verifone devices should only be gently cleaned to remove dirt, residue, or debris using a lightly water-damped, clean microfiber cloth. One or two Sanitizing drops of pH-neutral, non-scrubbing soap may be used. -
Page 24: Cleaning Instructions
640m Installation Guide Cleaning Turn off your device. Instructions Disconnect it from the power source. Clean it following the instructions and guidelines mentioned above. Once completely dry, reconnect to power up. © VeriFone, Inc. All rights reserved. -
Page 25: Service And Support
Il est conseillé aux clients en dehors des États-Unis de contacter leur Verifone local représentant pour obtenir de l'aide concernant l'entretien, le retour ou le remplacement des appareils Et accessoires. Get the following information from the printed labels on the back of each 640m device to be returned: •... - Page 26 • Reference the model and part number in the Note box. Each 640m returned to Verifone requires a distinct MRA number to be issued. Even if you are returning multiple terminals of the same model, ensure that a separate MRA number is issued for each unit.
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Page 27: Device Does Not Start
Utilizing services from unauthorized parties may potentially void any existing warranty. All units require the use of a power supply. Only use a Verifone-supplied power pack. Using an incorrectly rated power supply may damage the unit or cause it to malfunction. Ensure that the power supply used to power the unit matches... -
Page 28: Blank Display
Installation Guide 640m • If the problem persists, reach out to your local Verifone representative for assistance. Blank Display When the device display is blank: • If the device display appears dark, tap the screen using the stylus. If the unit is in screen-saver mode, touch the screen to activate. - Page 29 (refer to SAM/SIM and TF Cards). If the issue persists, get in touch with your local Verifone representative. Checking CTLS To check the CTLS reader: Make sure there are no obstructions between the contactless logo and the...
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