HYOSUNG 9D Operation Manual

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HYOSUNG 9D

Operation Manual

V01.00

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Page 1 HYOSUNG 9D Operation Manual V01.00...
Page 2 In this document, a licensed product of HYOSUNG TNS. INC (“HYOSUNG”) is described. MONIVALUE is a trademark of HYOSUNG. Under the terms and conditions of an agreement you have with HYOSUNG, where creation of derivative works, modifications or copies of this HYOSUNG copyrighted documentation is permitted, HYOSUNG’s copyright notice must be included.
Page 3: Table Of Contents
Opening fascia ..............................28 Cencon Lock................................ 29 Bill Recycle Module ............................34 Overview ............................34 Specification & Function ........................35 External Appearance ........................... 36 How to put bills ............................ 38 Bill conditions ............................39 © 2023 Hyosung TNS. All rights reserved. Operation...
Page 4 How to open & close each Module ....................... 72 How to replace the Cartridge ........................74 How to remove the check from Stack Bin ..................... 75 How to remove Jam ............................. 76 Careful for the damage ..........................77 © 2023 Hyosung TNS. All rights reserved. Operation...
Page 5: Introduction
HYOSUNG 9D Introduction Audience Customers and staffs of Hyosung TNS who use and operator the HYOSUNG 9D in each branches of bank. About This Document The document is organized into sections covering the following topics: ● Introduction ‐ this section ●...
Page 6: Safety Precautions
4. The equipment is to be secured to the building structure before operation 5. A security container shall be permitted to optionally be provided with a secondary lock, but improper use of the secondary lock feature will reduce the security level of the ATM. © 2023 Hyosung TNS. All rights reserved. Operation...
Page 7: Description Of Precaution Symbols
▪ If the above-mentioned abnormalities occur, immediately turn off the power, unplug the equipment and contact the service center. ▪ If you ignore these symptoms, the equipment may catch on fire or cause electric shock. © 2023 Hyosung TNS. All rights reserved. Operation...
Page 8: Abbreviations
Body Module-Up (Upper Body of the Machine) Customer Service Module Deposit Cassette Recycle Cassette Reject Cassette Temporary Stacker Utility Cassette Camera Unit Control Electronics Earphone Jack Voice Converter for Visually Disabled Persons (ADA) Europay, Mastercard, Visa © 2023 Hyosung TNS. All rights reserved. Operation...
Page 9 Power Supply Personal Identification Number Panel Control Board Printer (mainly Receipt Printer) Switch Sensor and Indications Unit Service Provider Slip Printer (Receipt Printer) Text Terminal Unit (OPL or SPL) Vacuum Fluorescent Display © 2023 Hyosung TNS. All rights reserved. Operation...
Page 11: Description Of Product
Encrypting PIN pad ❸ Cash deposit / ❹ dispense ❸ (Bill recycling module) Barcode reader ❺ ❻ ❹ ❼ Earphone jack ❼ Check deposit ❽ ❺ (Check scan module) ❻ Customer display ❾ © 2023 Hyosung TNS. All rights reserved. Operation...
Page 12: Hyosung 9D Specifications
19” (394 mm X 323 mm) Viewing Angle 60° Guide Light Flicker BRM/SPR/MCU/CSM White Color Indicator Flicker Label US Type (Icon, English, Braille) Customer Touch Screen 19” P-CAP Touch Screen USB Interface © 2023 Hyosung TNS. All rights reserved. Operation...
Page 13 Install 100mm for stack 900 bills (1 bill = 0.11mm) Split Recycle 185mm for stack 1,480 bills (1 bill = 0.125mm) Bottom Install 185mm for stack 1,680 bills (1 bill = 0.11mm) © 2023 Hyosung TNS. All rights reserved. Operation...
Page 14 Reflection Two side & Capture Transmission (Canon: Reflection Red, Green, Blue, IR940 MG06H- Transmission Green, IR730, IR880 Z02) Resolution 200 dpi Method Digital I/F, Face up and Down Endorsement Type Ink jet 1 Line © 2023 Hyosung TNS. All rights reserved. Operation...
Page 15 Type Thermal Roll Paper Specification Width Max. 80mm Outer Max. 210Φ Diameter Black Mark Paper Support None Black Mark Paper Option Paper Roll Capacity 5,000 Transaction/Roll Depends on Format and Paper thickness © 2023 Hyosung TNS. All rights reserved. Operation...
Page 16 ID Scanner Option Palm Vein Option Finger Print Outlet Support Safety Body Proximity Sensor Dimension Dimension (H X W X D) 1550 x 775 x 1320 10” Wall Kit & Body Color GRAY © 2023 Hyosung TNS. All rights reserved. Operation...
Page 17 Description of Product Item Specification Remarks Environment Front Bezel Open Type Slide Safety Door Open Direction Left to Right Swing Normal Swing Install Method Anchor Weight 881kg Heater 1 Heater Safety Body © 2023 Hyosung TNS. All rights reserved. Operation...
Page 18: Main Controller (Control Electronics, Pc)
1-PCI-Express x 16 Serial Ports 1Port USB Ports MBD 14Ports (3.0 2ea, 2.0 12ea) HUB 7Ports (2.0) DVI, RGB Support (TPM2.0) 10/100/1000Mbps On-Board Status Display LED HDD / PWR LED 2. Reference Photo © 2023 Hyosung TNS. All rights reserved. Operation...
Page 19: Customer Display & Customer Input Method
Touch Screen 19” P-CAP Touch Screen USB Interface Input Method Function Key Pin-Pad Type PC EPP(PCI Compliant) PCI 5.0 Shield Support 2. Reference Photo Customer Display ❶ Pin-Pad (EPP) ❷ ❶ ❷ © 2023 Hyosung TNS. All rights reserved. Operation...
Page 20: Bill Recycling Module (Bill Recycler)
Install 430mm for stack 3,900 bills (1 bill = 0.11mm) Cassette Recycle 100mm for stack 800 bills (1 bill = 0.125mm) Split Install 100mm for stack 900 bills (1 bill = 0.11mm) © 2023 Hyosung TNS. All rights reserved. Operation...
Page 21 430mm for stack 3,440 bills (1 bill = 0.125mm) Transit (RC70) Install 430mm for stack 3,900 bills (1 bill = 0.11mm) Service Cassette 1 RC70 for Transit 2. Reference Photo <BMU> <BMD> © 2023 Hyosung TNS. All rights reserved. Operation...
Page 22: Check Deposit Module (Csm60)
MG06H- Transmission Green, IR730, IR880 Z02) Resolution 200 dpi Method Digital I/F, Face up and Down Endorsement Type Ink jet 1 Line Print Speed 31.25 ips (HP : Resolution 96 dpi 6602A) © 2023 Hyosung TNS. All rights reserved. Operation...
Page 23 Batch test Support function Program down Support After the command start load Logging Support Media Stack Remain detect Support Detect in Full detect Support the Box Door open Support 2. Reference Photo © 2023 Hyosung TNS. All rights reserved. Operation...
Page 24: Card Reader
Specification Remarks Card Reader Type EMV Support DIP Type Card Return Box (Plastic Tray) Magnetic Stripe ISO 1,2 Read IC card Support Support Security Anti-Skimming + Shimming Noise Solution 2. Reference Photo © 2023 Hyosung TNS. All rights reserved. Operation...
Page 25: Receipt Printer
Thermal Roll Paper Specification Width Max. 80mm Outer Max. 210Φ Diameter Black Mark Paper Support None Black Mark Paper Option Paper Roll Capacity 5,000 Transaction/Roll Depends on Format and Paper thickness 2. Reference Photo © 2023 Hyosung TNS. All rights reserved. Operation...
Page 26: Power Supply
HYOSUNG 9D Description of Product Power Supply 1. Specification Item Specification Remarks Power Supply Power 760W AC 100-127V ±10% / 10.0A (WPS760) Battery Back-up Support 2. Reference Photo © 2023 Hyosung TNS. All rights reserved. Operation...
Page 27: Operation
2. Press the switch (to “ON”) Switching Power Off 1. Open the rear door of upper body. 2. Press the switch (to “OFF”) ❶ ❷ ❸ Main Switch ❶ ❷ Stand-by Switch ❸ © 2023 Hyosung TNS. All rights reserved. Operation...
Page 28: Opening Fascia
Opening fascia 1. Open the rear door of upper body. 2. Pull the marked section in the picture below forward (①, ②) and open the fascia (③, ④). ① ② ④ ③ © 2023 Hyosung TNS. All rights reserved. Operation...
Page 29: Cencon Lock
LCD will display the numbers as the combination is entered. When the combination has been correctly entered, OPr will be displayed, meaning "OPen right". 3. Opr → Retract Bolt Turn the dial to the right (CW) to retract the bolt. © 2023 Hyosung TNS. All rights reserved. Operation...
Page 30 If there is a problem with the battery in the Gen2 lock when a lockout occurs, the lock must have power for the full timeout period. The display will alternately flash -dL and LCO to indicate this. © 2023 Hyosung TNS. All rights reserved. Operation...
Page 31 Once a lock is “activated” in any mode, the Shelved Mode combination returns to the Factory Default of 50-25-50 1. Power Lock  EC Turn the Dial to the left (CCW) until “EC” (Enter Combination) is displayed. © 2023 Hyosung TNS. All rights reserved. Operation...
Page 32 Press the # button followed by 8. EcF (Enter combination, Factory) will be displayed. 9. EcF  Enter Current Shelved Mode Combination  EnF Enter the current shelved mode combination, “EnF” (Enter new Factory combination) will be © 2023 Hyosung TNS. All rights reserved. Operation...
Page 33 15. OPr  Retract Bolt Turn the Dial to the right (CW) to retract the bolt. 16. Close Door 17. Extend Bolt Turn the Dial to the left (CCW) to extend the bolt. © 2023 Hyosung TNS. All rights reserved. Operation...
Page 34: Bill Recycle Module
Body Module Upper Body Module Lower Customer Service Module RJ/DPC Reject/Deposit Cassette Temporary Stacker F Tr Front Transport Bill Checker R Tr Rear Transport Retract Cassette M Tr Middle Transport Recycling Cassette Transit Cassette © 2023 Hyosung TNS. All rights reserved. Operation...
Page 35: Specification & Function
During Stack Reject/Deposit Cassette (RJ/DPC) Deposit 2,640bills  330mm During Stack Retract Cassette During Stack 30.7mm 100bills (RTC)  It is the reference value when the thickness of bill used is 0.125 mm. © 2023 Hyosung TNS. All rights reserved. Operation...
Page 36: External Appearance
Height: 530 ± 3 (mm) Weight 5 kgf (except bill weight) Recycle Width: 246.4 ± 3 (mm) Cassette Dimensions Length: 135 ± 3 (mm) (TOP Split RC) Height: 262.8 ± 3 (mm) © 2023 Hyosung TNS. All rights reserved. Operation...
Page 37 (RJ/DPC) Weight 5 kgf (except bill weight) Width: 226 ± 3 (mm) Retract Dimensions Length: 128 ± 3 (mm) Cassette Height: 58 ± 3 (mm) (RTC) Weight 0.7 kgf (except bill weight) © 2023 Hyosung TNS. All rights reserved. Operation...
Page 38: How To Put Bills
How to put bills 1. When inserting bills into the CSM, make sure to feed the bills in a horizontal position, not in a vertical position. 2. Bills should be placed properly on the tray. © 2023 Hyosung TNS. All rights reserved. Operation...
Page 39: Bill Conditions
2. Bill has sufficient life or sizing to be handled easily 3. Bill which can be manually held straightly when one end is held by a hand and the bill is slightly curved vertically © 2023 Hyosung TNS. All rights reserved. Operation...
Page 40 Operation – Bill Recycle Module Unacceptable condition 1. Bill having serious wrinkles, torn or broken section wherein paper fiber is broken and separation begins.  Wrinkle Wrinkle  Torn Torn  Broken section Broken Section © 2023 Hyosung TNS. All rights reserved. Operation...
Page 41 4. Bill ragged and cannot be held straightly when one end is supported by a hand 20mm (0.79inch) 35mm (1.38inch) When the bill is held by 20mm (0.79inch) and the straightness of the bill is 35mm (1.38inch) or less, it cannot be used © 2023 Hyosung TNS. All rights reserved. Operation...
Page 42 HYOSUNG 9D Operation – Bill Recycle Module 5. Bill with cellophane tape, scotch tape, etc. Tape 6. Bill with folds Fold 7. Gradually curved bill (bills tied by hand seal, etc.) Band seal © 2023 Hyosung TNS. All rights reserved. Operation...
Page 44: How To Open And Close The Lower Module (Bmd)
1. Close the Mid Transport Path by pressing the lever C. At this time, the Mid Transport Path is closed in two steps, so close it by pressing the lever C once again. © 2023 Hyosung TNS. All rights reserved. Operation...
Page 45: How To Replenish The Recycle Cassette (Rc) With Bills
1. Separate the lower unit from BRM160 frame. 2. Hold the handle D and lift it up to separate the cassette. 3. Place the cassette on the flat surface. Turn the key clockwise and open the door. © 2023 Hyosung TNS. All rights reserved. Operation...
Page 46 5. Check if the Stack Sheet is extruded out of the guide. If it is extruded out of the guide, turn the Roller and insert it inside the guide. 6. Replenish the cassette with bills to the position of the label, and pull the Push-Plate up while pressing the green lever. © 2023 Hyosung TNS. All rights reserved. Operation...
Page 47 2. Remove all notes with holes or notes that are torn. 3. Unfold the folded notes. 4. Place the notes correctly. 8. Close the door and lock the cassette completely by turning the key. After locking it, remove the key. © 2023 Hyosung TNS. All rights reserved. Operation...
Page 48: How To Remove Bills From The Rtrjc (Retract/Reject Cassette)
2. Hold the handle A and separate the Reject Deposit Cassette completely from the set guide. 3. Place the cassette on the flat surface and open the door by turning the key clockwise. © 2023 Hyosung TNS. All rights reserved. Operation...
Page 49 6. Turn the gear and remove the bills when there is enough space to remove jam. 7. Push the rear transport path and close it. Then, close the door and lock the Reject Deposit Cassette completely by turning the key. © 2023 Hyosung TNS. All rights reserved. Operation...
Page 50: How To Open And Close The Upper Module (Bmu)
1. Lower the lock lever on the front or rear side to release the lock. Then pull the BMU lever handle to detach the BMU module from the system. <Front Type> <Rear Type> © 2023 Hyosung TNS. All rights reserved. Operation...
Page 51: Closing The Upper Module (Bmu)
1. Push the upper unit in the direction of the arrow until it is locked. <Front Type> <Rear Type> Opening the Customer Service Module (CSM) 1. Hold the handle A and lift up the Customer Service Module to fix it up to the safety lock B. © 2023 Hyosung TNS. All rights reserved. Operation...
Page 52: Closing The Customer Service Module (Csm)
B. Opening the Temporary Stacker (TSK) 1. While pressing the back side of the TSK, raise it in the direction of the arrow. © 2023 Hyosung TNS. All rights reserved. Operation...
Page 53: Closing The Temporary Stacker (Tsk)
1. Hold A with one hand, pull the safety lock B with the other hand to release the lock, and then put it down while holding A. At this time, the lock is closed in two steps, so make sure to close it while pulling the lock B. © 2023 Hyosung TNS. All rights reserved. Operation...
Page 54: How To Remove Bills From Rtc (Retract Cassette)
CASE 1: Removing jam from the separation section of the Customer Service Module 1. Open the Bill Stopper Knob (A) on the top of the CSM as shown in the picture below. 2. Remove the bills inside. 3. Close the Bill Stopper. © 2023 Hyosung TNS. All rights reserved. Operation...
Page 55 2. Adjust the position of the lift as shown in the picture below by using a flat-head (-) screw driver on the 'A' shaft of the operating side. 3. Turn the 'B' shaft on the operating side with a flat-head screwdriver to move the tray toward the Throat. © 2023 Hyosung TNS. All rights reserved. Operation...
Page 56 2. Remove bills from the opened transport path and press the guide to close it as the picture below. CASE 3: Removing jam from the Front 1. Open the CSM 2. Remove the bills and close the CSM. © 2023 Hyosung TNS. All rights reserved. Operation...
Page 57 2. Turn the lever 'A' to open the BC, and then remove the bills inside. 3. After removing the bills, close the BC and then CSM. CASE 5: Removing jam from the Rear Transport Path 1. Open the rear transport path © 2023 Hyosung TNS. All rights reserved. Operation...
Page 58 3. After removing the bills, close the rear transport path and CSM. CASE 6: Removing jam from the Temporary Stacker 1. Open the TSK (Temporary Stacker). 2. Lift up the handle ‘A’ and turn the knob ‘B’ to raise the bills. © 2023 Hyosung TNS. All rights reserved. Operation...
Page 59 1. Separate the lower unit from the BRM frame (refer to “Opening the Lower Module”). 2. The bill on the Mid Transport Path appears when you turn the green knob "A" counterclockwise. At this time, remove the jammed bill. © 2023 Hyosung TNS. All rights reserved. Operation...
Page 60 4. Pull the Push-Plate all the way up and close the cassette door. And then mount it onto the set guide 5. Mount the lower unit onto the BRM frame © 2023 Hyosung TNS. All rights reserved. Operation...
Page 62 3. Pull down the Push-Plate to remove the jammed bill. Remove the bill by turning the gear 4. Close the cassette door and mount it onto the set guide 5. Mount the lower unit onto the BRM160 frame © 2023 Hyosung TNS. All rights reserved. Operation...
Page 63: Receipt Printer
60 Print/line (based on Alpha Numeric value) Max. 21lines/print (based on 1print=167mm No. of Print Lines (6.57inch) ) Valid Printing Width Max. 158mm (6.22inch) Chinese, English/Numbers (Alphanumeric), Type of Printer Letter Latin, Japanese, Korean, Arabic, Russian, © 2023 Hyosung TNS. All rights reserved. Operation...
Page 64: Paper Handling Precautions
5. Store the paper roll separately to prevent damage to the paper. 6. Do not connect the papers with tape. 7. Make sure the paper end is not attached to the paper pipe. © 2023 Hyosung TNS. All rights reserved. Operation...
Page 65: How To Load The Receipt Paper
To load the paper roll into the printer, please follow the procedure below. 1. Open the system door with key. 2. Retract printer assembly from the rail assembly, this can be accomplished by pressing the button and then pulling out the printer towards you. © 2023 Hyosung TNS. All rights reserved. Operation...
Page 66 5. Push the receipt paper inside the supporting bracket, as shown in the picture. Then it will be set automatically if turning on the power Note Refer to diagram stickers placed on either side of the center section of the thermal printer. © 2023 Hyosung TNS. All rights reserved. Operation...
Page 67: How To Clear Jamming In Receipt Printer
(C) 4. Push the lever to lock it back in place. (D) 5. Reinsert the paper back into printer until it catches (E) and prints a test receipt. Run Diagnostics if necessary. © 2023 Hyosung TNS. All rights reserved. Operation...
Page 68 Operation – Reciept Printer Note When the Outlet assembly of ① needs to be maintained, release the bolt with hand (②, ③) and pull in the arrow direction (④, ⑤). ① ② ③ ④ ⑤ © 2023 Hyosung TNS. All rights reserved. Operation...
Page 69: Check Single Deposit Module (Csm60)
7. RT: Storage Box for the checks that aren’t taken 8. CST : Receive and store the check in the Box by the single-sheet. 9. ALIGN : Align the inputted checks on the right side, from the front (SKEW calibration) © 2023 Hyosung TNS. All rights reserved. Operation...
Page 70: Device Specification
Group Test - Available (TM) Program Down - Available Load Maintenance Execution after - Available receiving command Media Residue Detection inside Media Collection - Available Collect Stack Box Box : Knob Lock © 2023 Hyosung TNS. All rights reserved. Operation...
Page 71: Switch Specification
1. Used to pull out the media when the media is wound around TE by the error of other section. 2. When you press the switch, the media moves, TE->Stack Bin 3. S/W Operation (Green)  Open the CST Cover and press the Switch three time quickly (within 1 second) © 2023 Hyosung TNS. All rights reserved. Operation...
Page 72: How To Open & Close Each Module
3. Push the Lever(B) in the direction indicated to release the Lock and put it down to the end. <Opening main transport section> 1. Turn the Lever clockwise to unlock. 2. Lift up the upper Cover until it’s locked like the picture below. © 2023 Hyosung TNS. All rights reserved. Operation...
Page 73 Lever clockwise. <Closing main transport section> Release the Pin of Cover Assy from BRKT of A section and turn counterclockwise like the picture #1. And then press the Lever counterclockwise. © 2023 Hyosung TNS. All rights reserved. Operation...
Page 74: How To Replace The Cartridge
1. Hold the Handle and push the Handle to the right. 2. Pull the Handle forward. 3. Press the Knob to the right and pull the cartridge out. 4. To assemble, use the reverse order of disassembling. © 2023 Hyosung TNS. All rights reserved. Operation...
Page 75: How To Remove The Check From Stack Bin
How to remove the check from Stack Bin Remove the check from the stack bin as follows, 1. Turn the Handle clockwise and turn the Door to open. 2. Remove the check. © 2023 Hyosung TNS. All rights reserved. Operation...
Page 76: How To Remove Jam
1. Turn the Align Lever (A) and release the Lock. Then open the Top Cover and remove the check. <Removing Jam from lower transport section.> 1. Open the rear Cover and remove the check of the lower section. © 2023 Hyosung TNS. All rights reserved. Operation...
Page 77: Careful For The Damage
1. Open the upper Cover and remove the check. Careful for the damage Be careful the shock when closing each module again after opening them. (Electromagnetic parts can be damaged by the shock.) © 2023 Hyosung TNS. All rights reserved. Operation...

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